I can see why there are #1 in Arizona. Great work AND servicer. ARCO went above and beyond for me today. Brent was my tech and he did a fantastic job re-keying the townhome I recently bought in Gilbert. Very friendly, courteous, and professional. Re-Key done in 20 - 30 minutes. Also impressive - ARCO completely went ABOVE AND BEYOND for me. I was coming out from California today and half-way to Arizona I realized I forgot the keys to my Arizona townhome in California (brilliant). I couldn't turn around and drive 3 hours back to California. I called ARCO from the road. My townhome re-key with ARCO was supposed to be tomorrow (Friday), but I have other vendors coming to the townhome and I had to get into it today (Thursday)- I asked ARCO if there was anyway they could fit me in today (Thursday). ARCO understood, worked with their techs, got in touch with Brent, and Brent was outside arriving at the townhome right when I was arriving from California today, Thursday. Excellent work and service! Highly recommend! read more

I just got finished having our home re-keyed. We called our home warranty company who uses CopperStar Security as their contract company. CopperStar called us within about 2 hours to schedule. Joey was our technician and arrived well within the 2 hour window given to us and called about 30 minutes before his arrival so we knew exactly when he would arrive. I told Joey what we needed done and within 20-30 minutes, he was finished and tested out his work. We are very satisfied. He also suggested (very professionally, not at all pushy) some extra home security items we might consider in the future. I would definitely recommend this company and if we need anything in the future, I'm also requesting Joey as our tech! Very satisfied. read more

Horrible service and overcharges. Changed WiFi and could not tell me how to update the information at home and charged $50 come out. Moving out of country and although they cannot provide continues service, thinks I should continue to pay for services, the cannot provide. Would think very carefully before going with this company. Adam- I have attempted to obtain a copy of my contract and your company has not responded. As with my phone company and cable company, I have returned equipment and cancelled contracts with them, without the issues I am encountering with your company. Please respond to my emails and provide my contract and the address I have requested. I hope no one has to deal with this incompetence in the future read more

We just had our new house rekeyed and used our Home Warranty to make this happen and they connected us with ARCO Lock and Security. Joey was the technician who provided our service and he was very professional; arrived on time, professional dressed, and provided quick and quality service. We needed 2 additional keys made and he was able to make those at a very reasonable price (and I didn't have to go to a hardware store and stand in line). He also reprogrammed our garage key pad for a great price. He definitely knew what he was doing and was didn't waste my time to get the job done. We would recommend them to anyone and definitely would use them again if needed. Thanks guys! 5 Stars! read more

ARCO was awesome. They came out the same day I called. I had someone enter my newly purchased home without my notice. Someone still had keys. Arco 1st only had an appointment a few days away which I understood but then called back and said they spoke to the tech and he was willing to fit it into his day. Josh arrived and was all about it. Took a tally of the locks I needed re-keyed, told me the price so I understood and could make any changes to my request. He was done within an hour for 11 locks. Complete professional and all my locks for every exterior door are keyed the same...all for less than the price of one complete lock at a hardware store. 100% worth it! read more

A great experience from start to finish. Technician Kevin did an excellent job, all I had to do was show him where the locks were and he was off to the races. Extremely polite and knowledgeable and he also took the time to inform me that they offered Home Security Systems for my house. Went to his truck, got me the brochure, and explained to me all the benefits of having their system in regards to others. I agree with him 100%, only wish I had known a few months ago, because I'm locked into a Security System currently for 2 years. Time will pass and I'll be back to sign up. Strongly recommend Arco Lock for your home. Thank you Kevin. read more

I purchased a home and wanted the doors rekeyed, Luis from ARCO Locksmiths arrived on time, we walked through the house and I showed him all the doors that I wanted to have rekeyed, he explained what he needed to do and gave me a time frame for completing his work. Luis was very friendly and professional - he not only completed his work early but provided me with information on this to do and places to find other things I needed in the local area. He left the areas he worked in very clean and the rekeyed locks worked great. I would highly recommend ARCO locksmiths and Luis for any locksmith work you need. read more

I had a great experience ARCO. They changed the locks and installed a new 2gig alaram system on my new home. Beforehand, they were very accommodating and helpful in determining what additional items I wanted to add to the alarm system. Brent was our technician and he was on time, friendly, and completed his work quickly. He called 20 minutes in advance to let me know he was close by which I appreciated. He did great quality work, and showed me how to work everything. I am very happy with the work he did and his professionalism, and I will definitely use this company again. read more

I had a very positive experience ARCO. They were selected as the service provider by my home warranty company to change the locks on my new home. Josh was our technician and he was on time, friendly, and completed his work quickly. He called 20 minutes in advance to let me know he was close by which I appreciated. He also got me a quote on the spot for adding a new deadbolt and tightened a door handle that he noticed was loose for no charge. I was very happy with the work he did and his professionalism, and I would definitely use this company again. read more

These guys really are quite awesome. I had them come and rekey the entire house which had different lock brands and deadbolts to just one key for all and they all work great. Other companies said this was impossible and wanted to charge a small fortune to change everything. But Luis from Arco came and said he would take care of it exactly as I wanted and sure enough, quickly, quietly and efficiently, he did the job perfectly. Don't waste your time with any other company. Ask for Luis and hire these guys...highly recommended. read more

I scheduled to have my locks re-keyed with ARCO Lock & Security online, believe it was a Sunday evening, and by Tuesday it was done. Very easy to schedule online if you're the type of person who has more free time to arrange appointments in the evenings versus calling. Josh was my locksmith who came out. He gave me a courtesy call about 15 minutes before his arrival, was friendly and efficient. I'm a realtor and ARCO has definitely earned my business as I will refer them to my clients. Highly recommend them!!! read more

Kevin Fehlen again did a superb job. I sent pictures ahead so he had exactly the correct double-dead bolt lock that I needed to replace in my screen door that faces the afternoon sun. He also explained why one of the keys I had was a tad too wide and WOULD NOT FIT into the lock. He insured that the keys he left me would fit (and explained that some blanks he's purchased in the past had about 50 of 100 that were too wide!) Kevin is friendly quick and smart. I requested him based on his past jobs here. read more

We just bought a house and all the locks needed to be rekeyed. In addition, I wanted an keypad-style lock for the front. When the technician arrived, he quickly evaluated the variety of locks and keys currently in play, came up with a strategy to make them all as uniform as possible, and then got to work. He replaced or repaired about 10 total locks and got the keypad installed in less than a two hours. He was friendly, personable, provided excellent advice, and threw in a discount without me asking. read more

Simply awesome! I rely heavily on reviews when I make a purchase given money is tight and there are a lot of people out there who will do poor work, have hidden charges, and the like. I found CopperStar on Angie's List and could not be happier. They are super communicative, flexible (I had to change my appt) and do a fabulous job. Quick, professional and personable. You have choices out there so make them well informed. I did and after using CopperStar, I felt like I made the right choice. read more

Very happy with the service we received with ARCO Lock. We used them with through our home warranty and couldn't be happier. Josh called ahead of time to tell me he'd be at our house around 3:30pm and he was right on time. He did a thorough walk through our house on which locks needed to be done, and also reprogrammed our garage remotes. He was super quick and friendly (even to our dogs who followed him around), and we would recommend ARCO to others! Thanks Josh for the great service!!! read more

Our home warranty company set us up with ARCO to rekey the locks on our new house. Our technician's name was Josh, and he was very friendly and helpful. He took the time to explain things that weren't covered by the warranty and gave us the option of including them in the service without pushing us one way or another. He didn't even mind my overly-friendly dog following him around and gave her lots of pets. The service was quick and to the point and we were very satisfied with the work. read more

Josh at ARCO did a fantastic job on my rekey job. There was a lot of cylinders that need to be completed along with some locks that were a bit stuck. This was a new home so I was commuting from Glendale to Mesa in rush-hour. I have a Ring and was able to communicate with Josh and let him know I was running a few minutes behind. He was very polite and courtesy and did the job very promptly. I would definitely use ARCO specifically if a need arises due to their professional service. read more

Really great service all around. We had a re-key completed before the security system was installed. Kevin was quick, efficient and had our keys done well in no time. Adam helped us figure out what we needed and was pleasant and knowledgeable. No pressure to buy more than we needed. Brent came out to do the install, and he couldn't have been better. Very professional, knowledgeable, practical and extremely nice to work with. I would recommend this company. read more

I just recently purchased a new home and needed several locks rekeyed, garage door opener programmed and the alarm code reset and a lesson in how to use it. Brent showed up on time, was professional, extremely knowledgeable and went out of his way to make sure everything was correct and that I was comfortable with everything before leaving. Would definitely use CopperStar Security again and highly recommend them in the future. Great job! read more