Where do I start, well we had a little problem with our dryer, and I messaged Luke via Yelp. And…read morehe got right back to me. He asked what the problem was, made an appt to come look. When the day of our appt. came, Luke called and said, he'd be here in 20. 20 mins later Luke showed up, checked out the problem, gave me a price, said he would be back Wednesday to fix the problem, again he called showed up. Took the dryer apart and found another problem. I was very thankful he had the other part in his van. He took out the old and broken, and replaced everything super fast. If you have an Appliance problem... Luke Easley is you man. I will definitely be using Luke again. Super nice, knows his stuff. Thank you Luke GREAT JOB!!!

I have to say that I have interviewed over 12 appliance repair places. I felt uneasy worth most…read morefrom scams and having multiple business names and then sending different people other than who they told me were coming. Then I had one business that sent someone who was smoking pot before coming into my home. Luke is reliable, professional, respectful, on time, and knowledgeable. We have a huge JennAir fridge and a built in GE Profile connection oven. He was very knowledgeable about all our issues with both these appliances. He was honest and saved me money but telling me not to fix an item but to buy a new one because he could not guarantee that it would stay fixed. I appreciate that. We have him coming back to provide maintenance and will keep having him back when we have any other issues. He works with our schedule. Thank you Luke!

They sell TRASH!! Bought a bed marked Cal King for a bargain…read more$380.00 Turned out it was an eastern king. Bed had NOT been opened. I called them up they told me they can not take it back. They agreed its trash!

Every single one of these empolyees are courteous, extremely helpful and go over far and beyond…read more with purchased , helping with loading or unloading of items. I would rather drive to this Mars store from the San Fernando valley then drive to the Oxnard store . Im sorry to say the employees there jack the prices up thats why i believe you see so many of the same items when you return a 2nd or 3rd time. Never friendly and they act as though youre bothering them... not good! Sorry just being honest

I have used J&M Appliance multiple times for washing machine, dishwasher, and refrigerator…read more They keep you informed as to when the arrive, are knowledgeable, pleasant and professional. I would highly recommend them.

Like another reviewer, my refrigerator stopped working and the replacement part was sent to J&M…read moreAppliance. Their voicemail stated they would return from a family emergency on May 27. I am very sorry for whatever emergency they experienced, but since then the message has changed, and I have been unable to reach anyone. I have left numerous voicemail messages and sent emails with no response. At this point, I have been without a refrigerator for nearly a month and have no idea when my repair will be completed. The lack of communication has been extremely frustrating. I understand emergencies happen, but customers deserve updates and some form of response. Very disappointed with the customer service.

I had a great experience with Nice Guy Appliance Repair. Frank, the technician, was on time,…read moreprofessional, knowledgeable, and worked quickly. He was honest about the condition of my Samsung washer and gave realistic expectations about its longevity. I appreciated that he was patient and took the time to answer my follow-up questions thoroughly. My only feedback is regarding the initial communication and scheduling process. I initially left a voicemail and didn't receive a callback until I followed up, but they apologized and were responsive and communicative from that point on. I'm also someone who likes to compare pricing before making a decision, especially in today's economy. I appreciated the effort to answer my questions and provide the information I requested, even though at times I felt my many questions may have been outside of their usual interactions. Overall, I would absolutely recommend Nice Guy Appliance Repair for their quality work, honesty, and knowledgeable technician. I appreciate the service I received and wouldn't hesitate to use them again in the future!!

We had a Whirlpool French door fridge and freezer that went out for almost a month possibly during…read morethe worst time of the year, and decided that we were going to get it fixed instead of buying a new one. Nice Guy Appliance Repair responded within the hour of us contacting them and was able to set an appointment for same day for Frank to come check out our fridge. He was able to quickly diagnose that our compressor was at the end of its life, and gave us some honest feedback/options and fair pricing. After talking it over, we decided to have Frank come out and replace our compressor with a new one. Parts came in fairly quickly (about 1-2 days) and Frank was able to get our fridge up and running again that same weekend. We now have a functional and working fridge. 10/10, I would highly recommend Frank and Nice Guy Appliance Repair for any appliance work!

My lawnmower stalled while I was mowing the grass and it ran out of gas. I was so worried it had a…read moreserious issue. I brought it into Jester's and after a quick assessment they determined that a clump of grass has stopped the blade. We removed the blade and she fired up no problem. However, I decided the lawnmower still needed a tuneup. They did an outstanding job and it was a quick turnaround. Decent pricing. I am so appreciative. Don't hesitate to have your lawnmower serviced. They're honest and hardworking.

I don't recommend to take your lawn equipment here they over charge too much I took my lawn mower…read moreall it needed was one belt and they charge me $600!! For a belt that's crazy and On top of that I took my weed Wacker and it's worst than how I took it I recommend to ask for the prices before leaving it but I don't not recommend is place.

Shout out to Lenny in the paint department. I came into the store on a Thursday morning just before…read more8 AM cause I was walking through the paint department. Lenny warmly welcomed to me and asked if I needed help finding anything. As a matter of fact, I did. I explained to him that I was looking to paint my wood porch for my cabin and asked him what kind of paint stripper he would recommend based on the description of my porch and dimensions. He knew exactly what item to recommend, which was a gallon of Jasco paint remover. I graciously thanked Lenny for his help and he even removed his glove for a proper handshake. As I was heading to check out, I ran into a friend. As we were getting to the checkout together, the young man and the lady who were assisting with the self check out, both approached my friend for assistance. We both choked at the level of customer service this morning, but also appreciated it. A big shout out to the morning crew at the Redlands Home Depot!

Bad customer service. No help at all. This review is for the…read morerental department. I was in there for a cleaner rental, but this location had none of the attachments for the machines. (why have them on display then?) Sales person was no help. And the lead Gary was even worse. Having a lead position you should go out of your way to help the customer find what they're looking for if your store doesn't have the product. Gary needs to be retrained on his leadership role. Mind you, he was not busy he was just in the back sitting down on his phone. Do better Gary.

The owners are amazing and their service top notch. I would highly recommend their services.read more

*Review is based on conversations via Yelp text/ messaging* Photos attached. ... Leaving one star…read morereview for multiple reasons. This conversation started at 9:40pm and ended around midnight. Being asked for my phone number to "explain over the phone " why they might not be able to help me same day was very inappropriate. Not only was it midnight, but the entire conversation had been completed via messages , so why wouldn't this information be told via messages? This made me feel extremely uneasy. In addition, I had to ask multiple times about licensing. In short - watch yourself. Be aware. If something seems off, it probably is. Big thanks to YELP for making these types of searches easy and for helping keep us all safe with providing a way to communicate without giving out personal information.

Absolute piece of trash company. Deceptive liars. They hid the fact the right door is deformed,…read moresagging so much lower than the left, causing constant condensation to build up only under the right door. The gap before the freezer is so uneven left to right. The ripped off ugly leftovers of a sticker inside is hiding what? It doesnt come off now. They damaged the floor dragging it inside. The freezer is supposed to close by itself but doesnt. They didnt do basic setup. You get what you pay for. Saving 1k on this supposed new fridge wasn't worth it at all. Did not agree to have an ugly deformed right door. ​

Purchased a brand new Samsung dishwasher recently and had a great experience with Alicia in the…read moreshowroom. She helped me pick the right one for our familys needs and also gave a discount for small cosmetic damage. Delivery was easy and convenient, they fit us in the same day, put in our garage for us without an issue. Purchased the extended warranty and have had no problems at all with the product. Thank you for a great deal and great customer service

We walked to Pacific Place inside the Best Buy to look for appliance. The people there were ( and…read moreare ) very helpful and knowledge. We are being helped by Stephen Castellanos, Chris and Brooke. Three of them are doing everything to meet our need and answering our curious questions. Stephen Castellanos is our main guy. He is very friendly and he tries his best to matched price with other stores. He is very patient, professional, engaging. I am sure others are too just as Chris. Chris seems to be the lead team and he makes sure everything is done correctly. We have few changes in our orders; Stephen, Chris and Brooke make sure all are done correctly down to the detail. Highly recommended.

I am very impressed and great full for the help Roberto Aguayo-Gutierrez provided he truly is an…read moreexpert in all the appliances and provided outstanding service. He guided us in our decision making by giving us all the specs and details on each item we purchased

I do like the selection they have here, but it's pretty expensive when compared to other nursery's…read more The parking lot is small and at one point we couldn't exit the lot due to a truck being loaded. There is n staff that walk around to offer assistance. I kept having to go up to the cashier booth with questions. It wasn't the best experience of be had at a nursery.

Staff was very helpful and really good selection. They had a tree I had been looking for and the…read moreprice was very reasonable for the quality