So glad we found Carlos of Ace Appliance. He has fixed several appliances for us over the past several years and he has always done an awesome job. He diagnoses issues quickly, explains what is going on in understandable terms, and is willing to leave the broken parts and the box the new part came in with me for my husband to look at later. His rates are reasonable. Today he replaced the igniter in my oven. He vacuumed the crumbs behind and inside the oven when he was done. He explained how I needed to push in the knob to turn the oven on. There is a safety feature that locks the knob from accidentally turning on, but it can wear out if I don't push the knob in. The oven does igniter doesn't click, so you might not know the gas is accidentally on without the safety feature. This feature wears out if you don't push the knob in before turning. He told me to be aware and get the thermostat replaced if the safety feature stopped working. He didn't need to do or tell me all of this extra stuff but he did. read more