I've been in the restaurant business for 12 years. I'm a manager at a place I worked for years. I'm one to never complain, but so disappointed. Never been to this place, my daughter and I stopped by there the day before thanksgiving while shopping in the area. I walked in and stood in the front literally 10 min or more, had 2 servers look at me and never said anything to me or acknowledge me. The bartender that was in full view had one customer and saw me too said nothing. I never felt so awkward. While still waiting a older gentlemen on a cane comes walking toward the door I opened the door for him to help him in. He told me thank you and went and took a seat. Well never being here I was like I guess your spose to seat yourself. I followed right behind him and me and my child sat at the next booth. The waiter that saw me earlier and never tried to acknowledge me went straight to the older man got his drink order walked past me and met with a younger women and said those two ( talking about my daughter and I) they just sat themselves. She was very rude about it. We ended up walking out. Never again!!! read more

Eh. Food wasn't great, my "steamed broccoli" was basically raw and my "medium" steak was well done. Our waitress took like 10 minutes to get to our table and we didn't see her for the majority of our visit. read more

Fiancee and I came in here for date night . He came unwillingly due to bad experiences in the past. I ordered the 2 dollar bahama mama's which were well worth the price. Our waitress was really nice and for her having the whole bar side section it was understandable for longer service. But after we ordered our appetizer there was no service. We watched the bartender make our drinks as they sat there for minutes on end . Finally a manager dropped them off for us and we were able to order entrees . The bar side was filling with larger tables , which was understandable but if we had been sitting there along with other booths around us . Why were we being looked over ? Assuming bigger tables will tip better is not always the case . Simply making rounds on the section and a customer having to wave down a manager to get our food that came out after two ten too tables ordered is ridiculous. We should've left the manager a tip because she did a better job than our waitress. read more

Bree sucks at waiting tables run if u get her but when they finally got the food right the kids ate

Manager refused my friend service, because he didn't look like his ID picture. That is ridiculous.

Where do we begin...been to applebees all over the country. They are somewhat consistent but vary in service quality based on workers. On this trip we ordered the salmon. This is a gamble, since we never know what size filet we'll get. What every brought us looked like about a third of the size advertised in the menu. I bright this to their attention and was told they are all "weighed" 7oz filets...unless my eyes are paying tricks on me, I've seen the filets vary greatly in size and width, so I'm not buying it. The manager, Carla Castro came to address the small salmon filet issue, agreed that the size on the menu is "embellished" to get us to order it and doesn't represent the actual filet they have, but offered absolutely no remedy. I threatened to write an honest review and she was offended instead of trying to do her job as a manager to please the customer. I want asking for much, just felt it was unfair to pay full price for a falsely advertised dish. She did however remind me that "all restaurants embellish the images of their food" and that I shouldn't expect what's in the menu. Hmm...I'm a business owner, and would quickly be out of business if my product didn't represent what I advertise. I think it's time for a change. read more

Applebee's Grill + Bar - Salmon filet tiny compared to menu ad! - Sports Bars Near Me - Conroe, Texas

This was my first time at an Applebee's and I'll be sure to come back. fun atmosphere,nice waitresses and amazing food if your looking for a fun afternoon at a restaurant with tv's music and good food then come to Applebee's. read more

Pretty terrible food, they charge extra for EVERYthing.. Sub par service. It's tempting to drop in because of their location in the shopping center but seriously skip it. There's a little place called Pizza Shack in downtown Willis- head there if shopping in the area. read more

Husband and I stopped in late afternoon for a a beer and a bite. We enjoyed the $1 draft beer and had a sampler appetizer that was great. The won ton tacos were fantastic! Also had chicken quesadillas and boneless wings. All were good and the price was right. Our bartender and waiter, Michael was so friendly and efficient. Thank you! We will be back. read more

I placed an order for curbside pick up at 4:00 PM and scheduled the pickup time for 5:20 PM for the location in Conroe, TX. I ordered Big Tex Chicken Taco Salad, Chicken Tortilla Soup, and a sweet tea. I arrived at 5:21 PM. When I placed my order, the website stated, "pull up, and we'll bring your food out to your car," then it asked for my vehicle description. While I waited for my order to be brought out to my car, I saw seven different employees passing by on the inside of the business and two that came outside. I parked directly in front of the curb side door I could see inside, so I know that they could see me. A car pulled into an adjacent parking spot I saw an employee come out (without any food) and speak with the male driver for some time then casually walk back into the store. The casual exchange between her and the male leads me to believe that it was personal in nature. I observed a male in a red shirt inside of the restaurant do several things at a cash register, peer outside the door but never came outside to check if I was there for a pickup. I waited until 5:38 PM, and then I called into the restaurant to inform them I was there for an order pick up. The female's tone that answered was very, "why are you bothering me," sounding, she asked for my name. She then said either hold on I will check on it or I will check on it, either way, she hung up on me, but I thought I was on hold. Several minutes later, the male in the red shirt came out and asked me if I was waiting on an order and what my order was and if I was the person that just called in. He informed me that they could not find my order. I told him I was the person that called in, gave my name, and what I ordered I informed him that if my credit card was not charged, then I wanted to cancel the order, I tried to see if my card had been charged but was not able to log into my account. The guy in the red shirt asked what my drink was he would bring it out while we tried to figure this out, and added: "no charge" of course. Fast forward several more minutes; he found my order and had the chef make it. I was finally able to leave at 5:47 PM. The salad was good; however, I requested and paid for extra grilled chicken, and it was missing. The soup was too salty to be eaten; the tea tasted fresh. The guy in the red shirt also gave me a $5.00 off for my next visit and thanked me for being so patient while waiting. However, I will not be going back to Applebee's more so because of the poor customer service. The guy in the red shirt was plenty nice once he finally started attending to my order, but I felt that it was too late, and the whole incident could have been avoided. I went to that one because it was on my way to work, and I could stop by quickly get my food and go. For this visit, I was late for work because of the confusion and then only halfway satisfied with the quality of the food that was prepared. I think that if Applebee's wants to continue with their curbside service, then they should amend the current system. Using text messages such as HEB and Walmart curbside service is one idea. The person picking up the order can send a text and let the restaurant know they are there to pick up their order. Another suggestion, maybe the employees could utilize better situational awareness. read more

No Stars but can't select that , but second time the made my order wrong. And it's a regular menu item. Either cooks or management one or both of them are incompetent. read more

When we walked in it smelled musty. The waitress disappeared for long periods of time. The chips where stale. The margarita was watered down. There was food and trash everywhere. The draft beer was good and the quesadillas where decent. They where out of sour cream but luckily had ranch. I would definitely steer clear of this location. Our waitress had one table and couldn't keep up. read more

Hello , We visited this store today 7/20/2019, around, 3:30pm. The young Lady at the front counter entrance was not at the station but was very polite sitting us down in our seats, for 2. The Lady politely said, she was not our server, but she will take our drink order. This is where the service get unprofessional. The young Lady walk over with a young man, seems to me she were training. By, her body language and eyes contact she were judging. So, I knew this was going to be a bad experience, you don't know who you may be serving. So, my wife gave our order, and So, the WAITRESS was not listerning. Very well, So, after she taken OUR ORDER, she walked back over to her station and started to discuss how rude, We were with to her male trainee and other WAITRESS. We sit there read her lips and listen to her, discuss it. So, We received our order, under cook shrimps, I told her about it and did not get another order, and my beef riblets was under cook on my second refill. So. It's seems like she were trying to not to come over and communicate. So, young guy was Okay,but every WAITRESS in there was hanging around the back some folks waited a long time, It looks like they were picking people who were going to tip. Even the other WAITRESS seem rude. So, I believe they ALL need to be trained over again, even the manager's. They supposed to enjoy there JOB'S. I were RAISED, by Parents, to Do your BEST on any JOB. This is terrible Service. We left at 5:46pm, decided not to tip her because she were rude, I only received 1 soda refill, We spent $54.09 at this place and did not enjoy it. read more

Not a bad place overall, but it is what it is. The drinks aren't great and the menu is rather lacking, but the service is good and it's cheap. I'm not sure what their version of beer cheese is though. Some kind of funky white cheese that doesn't taste anything like beer cheese. But the pretzels it comes with are really good. read more

My husband and I went here Saturday for a quick lunch. We both ordered Burgers and his was okay but I ordered the Mushroom swiss burger which is a $12.00 Burger on Saturday and the description on the menu and the picture look NOTHING like what I was served. The Menu clearly states piled high with mushrooms and Swiss. The picture shows mushrooms all over the burger under the patty and on top. We both received our plates and to start with there was no more than a handful of fries there were so crispy I thought I may chip a tooth but onto the burgers. His burger was more like the description but just small. Mine on the other hand was 2 pieces of dry bun. No mayo or the sauce that the menu says comes with the burger. The meat was there and cooked appropriately with a thin piece of cheese. When they brought it I asked where the mushrooms were and the waitress said under the cheese. I looked and there were mushrooms. Four mushrooms to be exact. This was most definitely not the burger pictured or anythi8ng worth $12.00. I loaded a picture of this meal as well. read more

Applebee's Grill + Bar - This is what Applebee's Conroe considers a $12.00 Burger. Their description was piled high with portabella mushrooms and Swiss cheese. - Sports Bars Near Me - Conroe, Texas

Why do we keep going back? It's obvious that the greeter and at least 2 other employees at this Applebee's in Conroe are drug addicts. Went there last night, 11/5/17. It was not busy but yet we waited nearly 30 minutes for our basic salads. I had to ask the waitress if she forgot about them. Then another 30 minutes for our food. So slow. The table next to us had to ask 3 different wait staff for silverware AFTER their food was already there. When the host was asked for their silverware, he proceeded to walk past them and clean a table, then brought more customers in to be seated before he even handed them their silverware! At least the food is good but management needs to observe these employees. Terrible Terrible service. read more

I have always loved Applebee's but haven't been in a while so while out shopping sunday 12/21/14 i jump at the chance to go and it was awful service was slow and food was not good at all! Will not be returning anytime soon! read more

Applebee's is always fun, and the food is always good here. The bartender always remembers us so it gives it that neighborhood feel. Management seems to be on point with cleanliness but if ur not at the bar servers can be hit or miss but that's to be expected at a chain style restaurant like this. Overall we have a pretty good experience every time we come here. read more

This is the first Applebee's we've been to in Texas. Used to go all the time in California and loved it. Sad to say this one just wasn't the same. Everything was off. First, the restaurant had the feel and look of a Luby's or IHOP. The ones in California were more inviting and pub like. Second, we were greeted and seated well enough but after sitting there for ten minutes and no sign of life, I finally asked a passing waitress if someone was assigned to our section. Suddenly there was a ton of commotion and I could hear several staff members exclaiming that we were mad. We weren't and I had visions of cooks spitting in our food. The waiter and the greeter and another waitress immediately surrounded us and offered apologies as I assured them that we weren't mad. Service after that was first class. Unfortunately, the food was not. The menu just didn't seem to have the variety I remembered and once we were served the food was bland and minimal. Then the setting sun was blaring through the window straight into my eyes. I asked the waiter about maybe lowering the shades and he said the windows didn't have any. The greeter, which by this time I realize is one of the managers, promised to do something about it but it never happened. I still tipped appropriately because I felt they did what they could within their control but I won't be going back. Wish they had more locations in our area. read more

Worse Applebee's I have ever been too!! Our waitress...MORGAN.... was completely rude, took her 3 times to get my order right and by the time I got my food it was cold. After the piss poor service she gave us she had the audacity to tell us how much of a tip we should give her and was way higher than the usual 15%!! Never ever gonna come back read more

If I could give this place zero stars or negative stars i would. The service is extremely slow from the time we walked in. We walked in waited a good 10 minutes for a host to sit us. Servers just ignored us. A lot of the tables were messy as we walked in. We ordered drinks, appetizers and the 25 cent wing special. The appetizers came 30 minutes after we ordered, then the wings came right after. The chips weren't fresh. The wings were ice cold, and didn't get the flavors. There was two tables by us that came in after we did and they got their orders way before we got our food. i will never got back regardless of any specials. Every time that I've gone to Applebees I always had AWFUL service and never had a correct order or hot food. Something is always messed up. Not sure if it's the wait staff, cooks or even the management or if they discriminate paying customers, but the place is a mess and has gone down hill read more

First off, let me apologize for the many years I have not posted to sites like this, as I have taken my share and left nothing in return. I plan to review from here on out. It was a cold Monday evening, the biting wind rushing us inside the warm restaurant. As planned, the place was very slow, with the usual older couple seated here and there, and a few tables of younger people there for the drinks. I brought my wife and two girls with my oldest's boyfriend a welcome guest to a birthday dinner. Mike, who doubled as host and waiter, seated us promptly after suggesting a larger booth to accommodate us. He then was quick to respond to a polite conversation as an icebreaker ( a tip to those who seem to always have negative experiences; try to actually "meet" your server. However passe' it may seem, you might be surprised at the results.) After a brief conversation, he took our drink orders and suggested appetizers. We had mozzarella sticks, with macaroni/bacon for the kiddos. Both were very tasty and on par with the price point and type of place. For the main course, we had (between us) the unlimited riblets/chicken strips/shrimp combo, 6oz. sirloin, and a full rack of ribs. Note* Applebee's cooks the meat to temperature, not color, so if you insist on eating shoe leather and order the meat well done, you will find it likely overdone. However, if you like to taste your food, medium rare is always a safe bet- however, I digress, as to each his or her own. The meat was cooked very well, and tender. Mike offered a selection of sauces(A1 or Heinz, but hey- it's Applebee's). The combo was good, being chicken strips are a no brainer, and the ribs covered in a tasty sauce that forgives much. The service was outstanding, and coffee (pass on this) and dessert (must have a triple chocolate meltdown) was very good. The evening ended well. This being said, we went in on a Monday evening(not the best time to review any restaurant) and with children in tow (much patience required) that I had my doubts after reading so many negative reviews from so many people, I was dubious. I was pleasantly surprised. However, in my 50 years (yikes) I have eaten at a more than a few places, with say...five percent so bad as to garner a 2-star review(taking into consideration the weight of the score, etc. etc. ). Know the rules, and notch your expectations down or up according to the place, and ALWAYS be as polite to the staff as you would your friends. Quid pro quo is not dead, and when it comes to eating out, is a must do. Till next time-M read more

We had a great experience. Jordan was our waiter and he was great. The food was prepared exactly as we wanted and was great.

Decided to sit in at a restaurant, it's been awhile ya know. Anyways Applebee's was chosen and it took all of 10mins to regret it. The food was decent, not as great as it usually is, but still good. However the service was absolutely atrocious. Our server was very absent, even though she was supposed to be training. Drinks were left at the bar long enough to get a frozen margarita turned liquid. Mind ya there were all of 5 tables taken in the whole restaurant and 2 happed to be in her section. We got to watch all the servers sit in front of the kitchen checking their phones shootin the shit. That being said I wonder why we ended up being served by the same guy that was just bussing tables and vacuuming the floor. Mind ya that guy should have been our sever from the beginning. To go ahead n stop ranting here my point is, if you wanna go to a place with crap service and ok food then ya know where to go 2 star cause the food could have actually been worse read more

Reading those totally different reviews I had to try it myself. I haven't been to an Applebee's here in Houston, but know it from Richmond , Virginia. We pretty much liked it there. So give it a try. Have lunch. Friendly greeting when we arrived. No shabby clothes or unfriendly host. Our drink order were taken right after we sat down. Our waiter came , took our orders and just asked us how we want it and which sides. Very friendly and chatty, but not overdoing it. He brought the 12 minute timer a little bit later, but had it set to 8 minutes already. You know you get the meal free if it takes longer than 12 minutes. Our meals came and it tasted nice. My French fries has been crispy on the outside and still a bit of soft inside. Exactly how I like it. The green beans came with shredded bacon and Parmesan. Tasty. But also the Chicken salad was nice. With almonds and it tasted fresh. So no complain about the quality of the food. And as far as I could see other people were satisfied as well. And it smelled good as well when a waiter brought two hot plates to the next table. Our waiter convinced me to have a brownie with ice cream for one dollar. I am glad he did. It was a nice little piece of dessert. After he brought the check he realized that something was wrong on it and took it back to correct it. I did not have that so often. Normally you have to go through everything . We left with a nice tip, because our waiter was great and we really liked it here. May be will try it one day as dinner. read more

It was on par with other Applebee's restaurants which is to say, it was fine. Don't expect anything fantastic. It was adequate.

Food tasted fairly good but it took forever to get our food we waited for close to 45 minuets for just the appetizer

I have been visiting here for a while and the service leaves much to be desired, the majorty of the waitstaff is rude and is more concerned with complaing about their tips or lack there of loud enough for the customers to hear then actually waiting on the customers. the service is bad, food not much better, mangment does not seem to care. read more

Cardboard food Pretzels & beer is about the only thing good here.... everything else is tasteless cardboard. Yuck read more

Great place to eat. I've been coming here for a couple of years and still going back. I do miss alot of the original servers!!

Don't get me wrong the food was pretty good, the service on the other hand was terrible. They forgot my sauce for wings and took another 10minutes after asked for it for me to receive it. My drink was never refilled. I saw our waiter twice, once when he brought drinks, once when he brought us the check. read more

We got ghosted... by our waiter... it took 45 minutes for our salads to come out... which came out before our drinks... we ordered water... there were only 3 of us. Food was okay, service was weird read more

The host was pretty nice although we are currently still here, we've been here for the past 10 minutes and nobody has made their way to help or offered drinks.... read more

Worst service ever. On a slow night you would think you would get service but not here. Me and my friend sat at the bar and waited for everything. I eventually said screw it and stopped ordering drinks. We usually go here but tonight was horrible. I talked to the manager and it seemed like he faded into the scenery when I brought up a valid point. The server talked constantly with friends and ignored us. The service here has went down. After bringing up the issue its like that did not change the service. I'm sorry but I thought people worked when they went to work. read more

Went to the Conroe location on 1-31-16 with my family and the experience was terrible.. The food took forever to make it to the table. Once we got the food, my Bourbon Street Chicken & Shrimp was raw, which eating raw chicken could seriously jeopardise my health. My parents' food was way too salty, my wife's salmon was way too small of a portion and overcooked. Overall experience was a disaster, ohhh, when it came time to pay, our waitress was gone with out credit cards for at least 20 minutes. If you find yourself in Conroe, hungry and not familiar with any other restaurants, make sure you steer away from this applebee's. there is a fast food chicken place next door, go there! read more

I had made it a point to not eat at any Applebees after the story broke about a waitress was fired for posting a zero tip by a pastor, who also left a rude comment on the receipt. But seeing thst choices are a bit limited in the way of food after 11pm on a weekday I decided to overlook that story to see if I was correct in shunning this eatery. I'm happy I stopped in. I ordered a 9oz. Texas Sirloin, well done, and is exactly what I got. The steak was fantastic! For a well done steak it wasn't dry at all, which makes me wonder why other restaurants can't accomplish this task? The staff was very polite and accommodating. The only reason I give this visit 4 stars instead of 5 is due to the loud young adults that sat in the booth behind me. But hey, what should you expect around midnight during the summer while sitting in the bar area? (Since the rest of the restaurant was closed off) I will definitely be back to see if the experience repeats itself. read more

Service stunk to be nice. Chips and queso was good. Waiter passed 5 times while both drinks were empty finally had to call him over. Adults food came out 5 minutes before kids food. Adult food was ok, wife's rice was cool, burger was dry and was missing mayo, the only thing I told him I wanted. When daughters pizza came out it was cool and was not good. Like most kids she loves pizza and wouldn't eat it at all. She shared my burger and fries. Waited for a last fill up for 10 minutes. We dropped in for a quick lunch and after hour plus left rather aggravated . Waiter after seeing daughter didn't eat but a bite of pizza did comp it. That is only reason he received a tip at all. I haven't stiffed anyone in over 5 years but he came close. Good luck if you choose to eat here. read more

Absolutely horrible service and food. This is the second time I have given this place a chance after a bad first experience. They definitely didn't let me down. We waited almost an hour to get our lunch when the place was practically empty. When we got our food the steak was cold and rubbery. read more

Ate there this afternoon Service was slow and nothing looked good on the menu. To many confusing dishes and none looked good so settled on fried chicken fingers and some kinda macaroni salad. It was a waste of $32.00 for sure. I won't be back read more

Worst food ever!! When you first walk in the restaurant, there's some kind of dead musty smell!! This place needs a good cleaning and new cooks !! read more