The food is always amazing. The staff are always very tentative and polite. The setting is great as well, plenty of tv's lined along place.

Big City Wings has really good food, especially the wings, potato wedges, and fries. When everything is fresh, it honestly really hits the spot. The staff is nice, the place is clean, and it's a good spot to sit back and watch sports. One cool thing is that if you answer their phone call for a review, you can get free waffle fries or fried pickles! I will say though, I personally prefer eating there instead of ordering takeout. Every time I've gotten it to go, the wings, fries, and wedges end up getting a little soggy by the time I get home. The flavor is still there and it still tastes good, just not quite the same as eating it fresh in the restaurant. So if you can, I'd definitely recommend dining in for the best experience. Overall though, it's still a solid spot for wings and comfort food! read more

Went to lunch today. Ordered bone-in wings. Asked about any dry rubs they might have and was told about three, though they were not noted on the menu. I ordered the Crawdaddy "dry rub" as directed, plus I asked for all drums. What I received was wings soaked in a wet Cajun flavored sauce, not a dry rub. I also received both drums and flats. And the wings were swimming in grease. I asked for napkins and was given the little bar napkins....With wings. The plus? The beer was cold and the young lady waiting on us was courteous and efficient. It should've been a tip off that the place was close to empty at lunch time. And they still charged me for just drums. read more

I love Big City Wings, but this location does not do it for me. I have only visited this location on a Tuesday for the buy one, get one wing special. The two times I've visited this location, they had only one table of people eating around the time 1or 2pm. The lighting is warm with natural light at the front. The staff are cordial, but not overly friendly. The first visit in March our waiter got sarcastic with me when I asked him a question pertaining to the condiments. I took it as maybe he was having a bad day. The food comes out and the wings are overly cooked making the meat dry. I didn't enjoy the wings that day, but gave them another try this week. Upon entering we were greeted with a friendly smile and welcome in. But when we asked for a booth there seemed to be a problem, because she made a face. I ordered the Tuesday special, which does not come with a side of ranch or bleu cheese. Ranch or bleu cheese is a la carte on the Tuesday/Thursday specials. I ordered a small waffle fry and wings with the flavors lemon pepper/hot. I asked if the wings could be extra wet. The wings came out and they are not extra wet like I asked. When I inquired about getting additional sauce it would have been a $1 charge, so I opted out. Upon eating the wings, again the wings were dry. I was so disappointed. The fries were good and I mostly ate those. One of my friends ordered wings and the other a burger on a jalapeño bread, wedge fries, and avocado egg rolls. My friend who ordered the wings also stated her wings were dry. My friend with the burger stated the meat had no flavor, but the wedge fries were good. She stated the egg rolls were okay, but not as good as Cheesecake Factory. The second Big City location, I have eaten at and thoroughly enjoyed is the Atascocita location. The wings are always fresh, never overcooked, heavily sauced when asked, and always busy! It is hard to find parking at the Atascocita location and I know why. The food is better and the staff is more pleasant. read more

Ordered online. Got there. The food was ready, coming out from the back. Service was ok. The wings could of used a little more sauce.

The general manager at this location by the name of Matthew is not pleasant and I'm honestly shocked that this establishment has the is person as their "general manager". He was highly unprofessional and did not offer any type of solution or resolution to my issue. I order some wings for myself and my family and the bill was close to $60. I ordered a pick up order and got home just to discover they gave us regular garlic Parmesan versus spicy garlic Parmesan. I called the establishment to explain what the issue was. The overall issue was they messed up on a part of my order. On top of that we don't live close to this establishment. We are roughly a little over 6 miles away which is over a 20 min drive there and over a 20 min drive back home. While stating those facts I did not yell, curse or raise my voice to the general manager whom I was speaking with. The general manager I was speaking with was named Matthew. Matthew proceeded to respond to my issue by saying "ma'am you don't have to be rude, you're being rude". When in fact I was not being rude, I was stating facts. The general manger Matthew was unhappy with the facts I was stating. I'm hoping the calls are recorded and monitored so someone can go back and listen to the call. instead of offering a simple sulution of remaking the wings or even offering a refund he continued to be upset at me stating the fact that I don't live close and their wings are to expensive to be messing up on people's orders. Let's be real, this isn't Wingstop where you can pay $15 and get a 10 piece combo with fries and a drink. A 10 piece combo is $17, no sides or drink. So when a order is placed wether that's online or dine in, they don't hav room to mess up. The general manger Matthew proceeded to hang the phone up multiple times and not offer any type of resolution. General manager Matthew handled the issue poor and the fact that this is a "general manger" is sad and concerning. I will think twice before ordering and dealing with this location based on how I was handled and treated. We ended up talking to another representative by the name of Sarah to try and get a resolution. Sarah was some why understding but then proceeded to rush us off the phone an told us they are busy so they need to go. Overall the situation could have been handled simply but was handled poorly an I'm highly upset and disappointed by the customer service their g"general manger " Matthew provided. If Matthew cannot take direct communication he does not need to be a "general manger" he is not equip to handle customer service and issues and it clearly showed In how he handled my family. read more

The service was slow on a Wednesday. It was very slow, not many people inside. It took over 15 minutes to be treated by the waiter with "what can I get you" without receiving menus. I felt that I was at a drive thru over a sit down restaurant. Additionally the waiter was uneducated on the menu and advised us $5 whiskeys were all day. We closed out our tab of sodas without ordering food and went elsewhere. read more

I'll start with the positive..the beer was the only positive thing about this visit. We got mango habanero wings and spicy tajin, along with sweet potato waffle fries and cheese blocks. The wings were definitely mid, not very juicy but more on the dry side. The mango habanero sauce was good but the tajin was very salty. The fries were pretty soggy. And the fail of the evening was the so called "cheese blocks" as you can see they are just cheese sticks, the breading was pretty thick and tough. The 10 wings/fries were $20.75 and the trash "cheese blocks" were $12 way over priced for what they are. I would not come here again and hopefully you are reading this review and try somewhere else. The place was pretty empty when I went @6:30pm 10/4/25 now I see why. It was clean and the ambiance was fairly pleasant but that's about it. I guess the other 1 star reviews were right. Christina was my server and she did well sucks that she has to serve subpar food. Don't even bother trying to get me back for a free meal on you, I'd pass anyways. read more

Big City Wings - Wing Basket, Big City Fried Cheese Blocks - Chicken Wings Near Me - Spring, Texas

THE BEST location I have been to!! Megan was such a wonderful, warm, and attentive waitress. She deserves a raise! If you've been to Bog City Wings and have never tried the Street Taco Fries, you are seriously missing out. Also, if you love anything sports, THIS is the place. There are huge Tv's everywhere showing every sports channel you can imagine. read more

Big City Wings - Street Taco Fries - Chicken Wings Near Me - Spring, Texas

The service was okay, but the food was honestly terrible. This was my first time eating here, and definitely the last. The wings were so overcooked I couldn't even pull the meat off the bone -- they were hard like rocks and served cold. The sauce, which is supposed to be a mix of butter and mild seasoning, was also cold and separated -- the butter wasn't even mixed in because of how cold it was. Normally, wings come out steaming hot, but these looked like they'd been sitting out for a while -- the butter was starting to congeal. The fries were disappointing too -- I got maybe three whole ones, and the rest were just broken little pieces like leftovers from other orders. Overall, a really bad restaurant experience. And for the prices they charge, it's definitely not worth it. read more

Hidden gem. Food is delicious and service is friendly. Our waiter J was great. We had the waffle and wings (mango habanero). I ate every bit of it. The flavor of the sauce was delicious. The waffles was on point. We also had the buffalo wings and a burger. The burger was delicious with the waffle fries. For dessert we had the brownie bomb. Absolutely delicious. Parking: ample Bathrooms: super clean Atmosphere: family friendly place to watch the game on the big screen. They also have a turf outdoor seating area for those that wanna be outside with kiddos. Definitely recommend. read more

Big City Wings - Brownie Bomb - Chicken Wings Near Me - Spring, Texas

We were two of four people in the restaurant for a quick lunch at 2pm on a Monday. The music was so loud we couldn't hear our waiter discuss the menu with us. We kindly requested the manager turn it down a bit. He said that he would "get chewed out by corporate" if he turned the music down. It was difficult to even have a conversation. We find it difficult when restaurant staff give us dubious reasoning for accommodating guests, our guess is there is now standardized volume across Big City Wings franchises and certainly not one that would be enforced on an hourly basis to accommodate guests who literally can't hear their waiter or each other. Food was mediocre and the rest of the staff was lovely. read more

The kids and I enjoyed ourselves at Big City Wings. The wings and fries were great; and also the Breakfast Burger my son truly loved it. Great atmosphere, food, and service. We shall be back again. read more

Excellent service! Our first time here and Roxanne, the general manager was so hospitable! She entertained us and provided us all the specials. Pierre, our server, was very patient. He helped answer our questions to know what we should choose. We ordered the family size 50 wings, waffle and sweet potato waffle fries. The flavors were so good and we were stuffed! To end the meal, we had the brownie dessert and it definitely was a nice sweet touch to some awesome savory wings. We will definitely come back! read more

No wonder this place was dead on a Saturday evening. Ordered special didn't get extra sauce ordered, celery+carrots, or chili cheese for fries. When I had to drive back to get my sauce, the manager acted like she was doing me a favor by giving me what I paid extra for. I tipped 20% on to go order and when I requested to have it removed for obvious reasons she said they couldn't do it because they "have a new system" and I'd have to dispute it with my credit card company. I never leave reviews like this but couldn't let this entitlement and theft go unchecked. The GM should feel downright embarrassed by their teams performance read more

First time coming to Big City Wings. Ms. Roxanne, the manager, and Pierre, our waiter/server, gave us excellent customer service and was very attentive when we needed refills and check up on us often even though we were the only group seating outside. Food was excellent and they let you try the different sauces before you order. We only had 50 traditional wings and fries. The wings are great and crispy. I would go again to try other their items. read more

Big City Wings - 50 Block Party Wings and Waffle Fries - Chicken Wings Near Me - Spring, Texas

First time at BCW! Our server Pierre and Manager Roxanne took great care of us! Tried the buffalo, mango habanero, lemon pepper , and garlic Parmesan wings and they were all Fire! Waffle fries are great especially the sweet potato ones. Finished with the Brownie cake bomb and ohh it's da bomb! read more

i love coming here and getting the specials manager is great and great service tasty food :)

When we walked into the restaurant it smelt like sewer and sour. The service was terrible. They took forever to get us our checks, refill our drinks, and even get our order. Then, we found a hair INSIDE of our fry. When we confronted the manager, he blamed it on us instead of owning up to it. He was disrespectful. Overall, a terrible experience would not recommend. Also, the managers and servers decided to have a meeting in front of everybody instead of filling our drinks or giving us our checks. read more

I ordered a Moscow mule with Tito's and they charged me $27 for each drink. When I asked the manager about it she said they charge for 2 drinks if we ask for special alcohol. Avoid this place. The food isn't great anyways. read more

Amazing staff and delicious food, shout out to Roxanne and Pierre for their hospitality and great vibe. 10/10 will be coming back

I was pleasantly surprised with this place. My friend and I went for lunch on a Tuesday. The server was super sweet, personable and took great care of us. I ordered the lunch portion 5 piece wing which came with a large Caesar salad. The salad was ok and I'm not sure why it came with onions but the wings were great! Let me stress that I like hot food. The waitress was kind enough to bring me a sample of the " original hot" sauce which was not to my liking as it had a strong vinegar flavor and did not have enough heat for me. I ordered the "extra hot Parmesan" and they were delicious! Cooked just right and by the time I got into my third wing I was sniffling and my lips were burning. That's a good wing to me! They are served with ranch which was fine but I would have enjoyed blue cheese more so maybe next time I will ask. read more

we spent 40$ on an appetizer and 2 drinks... the food was bathing to brag about the bacon wrapped chicken was extremely over cooked. the service was unprofessional. i wouldn't recommend there to eat, the beer was decently priced i guess but still would never eat here again. 1 star. read more

Wings were decent at best, fries were crispy, ranch tasted artificial. But my gosh they charge an arm and a leg! The 2 sides of ranch, one order of fries, and 2 drinks were $16 alone. And the wings were BOGO and still a dollar each. Quality not worth the price. Service was good though. read more

I been coming to Big City Wings for a while this time I came in I had the pleasure of being waiting on by Eric and Eli. It was Eric's first official day and Eli was making sure he did a great job. They were very attentive and made sure our order was correct and everything we needed was taken care of. I order the Southwest Chicken Salad and it was so delicious. I also ordered a Strawberry Limeade and it was just right. I came with my mom who ordered the Avocado Burger and a Bloody Mary. She enjoyed the burger as well as the drink. Over all the service was a 10 the food was a 10 and I can't wait to come back again. The atmosphere was perfect as the manager Ervin came to see if we were ok as well. Y'all come get some good food and good service!! read more

Big City Wings - Southwest Chicken Salad - Chicken Wings Near Me - Spring, Texas

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This place has TVs EVERYWHERE!! I couldn't even count them all. It is kid friendly. They have giant Connect Four, Jenga and a couple of arcade games. We went for lunch and dinner and we enjoyed all the food we ordered. The waffles were fluffy, and wings are crispy. They have a good selection of wing sauces to choose from and will combine them if you ask. The White Wings sounded too good to pass up and they didn't disappoint. Both of the servers we had were pleasant. We asked to have a tv changed to a game we wanted to see and they changed with no hassle. read more

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Best Big City Wings I been to. Food came right out and was cooked perfectly. Could be because I came at lunch and it was not busy at all, but it was on point. I would recommend this location read more

We had a solid experience here. Fantastic waitress, cold beers, hot food and awesome crispy fries! Plus the music wasn't too loud and we enjoyed the nice atmosphere. This is one of the best wing spots in the Woodlands area! Highly recommended read more

Re-vamp of my previous rating a month or two ago..... Decided to order from here again because I love the flavor of my favorite wings (Spicy Ranch Lemon Pepper dry rub). The last few times before were subpar....however, tonight they were crunchy, juicy, and all-out badass so I wanted to update my original rating. Not sure if management changed or WTH but I'm not boycotting anymore unless I start getting the previously mentioned service and quality again. Thank you read more

Love this place ! Every time we come here , our waiter KevinDesir, is so friendly and welcoming, always smiling and excellent service! Thank you Kevin for a wonderful service and the food is always delicious the big city burger is my favorite with sweet potatoes! Looking forward to coming back soon . read more

There's not many wing places these days that I actually like, big city wings is an exception to that rule, size, flavor and texture has always been top notch read more

Great Sunday special $19.99 for 30 wings! Our bartender Madel was awesome and attentive! This was my first time here and will definitely be back! read more

Ordered mild Buffalo sauce wings to go. They put the sauce at the bottom of the to go box and then put bare wings on top. Hello chef, er, cook person, you're supposed to cover the wings with the sauce and then put them in the fryer!! If I wanted plain wings I would have ordered them that way!! Giving you one star because there is no minus here!!! read more

Big City Wings - Buffalo sauce wings (I think not!) - Chicken Wings Near Me - Spring, Texas

I am puzzled by some of the reviews. We had a great experience-delicious food, attentive, friendly service and fast delivery to our table of our food and drink orders. Maybe something changed in the last few weeks. Ashlee was our server and she made everything great. The store manager welcomed and seated us. We even met the regional manager. This is a Houston based company and this was our first time in. We are fans and think all Houstonions should drive past BWW and try these. Just as many TV's and better food/beverages. We went Monday night and the tenders (big boneless chicken strips) were $1 each. 5, 10, 15 or more. They will add sauces of your choice. We LOVED them. Diana enjoyed the frozen Margaritas and I ordered a large draft which was much bigger than any mug or Schooner-like a Route 44! Lots to love here, and we did! read more

This place is amazing!!! I ordered catering from this location and the manager went above and BEYOND. I wasn't sure how many wings or sides to order and he patiently helped me pick everything- from sides to sauces. I had a last minute emergency and was not able to pick up the food so the manager himself delivered it to my event! I was amazed at his customer service. They have my business for life. Plus the wings and sides were a hit with all my guests. I kept getting asked where did I get the wings from lol. A crowd favorite were the honey bbq wings and the wing platters were gone within minutes! read more

First there weren't many people there and it still took them almost 2 hours to get us situated as far as food and drinks. Once we were got our food, we placed a to go order and that took almost another hour or so. Wings(boneless and bone in) weren't cooked all the way in my opinion but that could be a preference thing. The ambiance and service weren't bad just not very urgent in any regard. read more

Went to eat here for the very 1st time and my waitress Ontavia was amazing. Dana came by to see if everything was OK (I think she was the manager) and I thought that was awesome she did that. Great place - Atmosphere. I recommend this place. My food was Amazing. read more

It was our first time visiting and the food was awesome. Great place to go watch sports, pretty sure they get every channel on earth. Service was quick. Beer specials were great. We already said we'd be back to try different dishes. read more

It was great service coming in. Had a large party of around 15-20, server was very energetic. That energy died down as the food was coming out. Fries were over cooked, wings were kinda dry. Order came out 95% right for a large party. My order happened to be missing. Overall, I think everyone else had a great time. read more

We enjoy coming here and especially on Wednesdays. The drinks, burgers and service is awesome. We are now regulars - Steven makes everyone feel special. He's super passionate about this place. Emma is top notch and the AA sister behind the bar makes the best drinks. One of my favorite spots!!! read more