*NOTE: This review is for a specific groomer, Lexie, and the other friendly staff at the salon*…read more I have taken my pup to several pet grooming business in the Austin area for several years, never quite satisfied with what I get for the cost. It's to the point where I have just started grooming her myself and only going in for nail trims (still scared to do those myself!), which are usually still unsatisfying jobs for the whopping $15-20 they charge (ex: leaving cracks down to the nail bed, snags at the ends, and often drawing blood). However, I took my dog in recently for a simple nail trim and was talked into their current special of a grind, ear, and teeth cleaning for only an extra $2 by a super friendly salon staff member (Why not? It's only $2!). I have to say that I have never seen anyone handle my typically anxious dog so gently and still managed to trim her nails to the perfect length (short enough I don't have to come back within a few weeks), grind them to a pleasant rounded tip with NO snags or cracks, a good ear cleaning and teeth brushing, and at the end of it all: my dog not shaking like a maniac when she is returned to me. And all in a quick 5 minute walk-in appointment. Very satisfied and happy to write a positive review for a chain business that I would usually avoid.

I don't know if the cashier was having a bad day or what, but I put my basket on the belt and…read morewaited until it was my turn in line. She dumped all the contents from the basket on to the belt and started slamming items. If you check cameras, you literally can see me flinching because it was so unexpected. Don't know what was up. Didn't really talk to her except to say "no ma'am. Thank you ma'am. " idk just felt bad after that. Happened on 10/13/2025 around 3:30

We cannot say enough good things about Elyssa at PetSmart…read more Our dog, Cupid, was honestly a hot mess and not exactly thrilled about groomers. We had previously been turned away by another groomer who said he was "too aggressive," so we were understandably nervous going into this appointment. Alyssa took the time to talk with us, reassured us that she could handle him, and wow...she absolutely delivered. Cupid did AMAZING with her. He was calm, happy, and clearly comfortable in her care. When we picked him up, not only did he look incredible, but he felt unbelievably soft, smelled great, and most importantly he was back to his normal, happy self. It was such a relief after struggling to find the right groomer for him. Elyssa is patient, confident, and truly skilled at what she does. If you have a dog that's a little anxious, reactive, or just needs someone who really knows how to handle them, she's your person. We're beyond grateful we found her and will absolutely be coming back

This is a standard PetSmart, so it was an easy way to find most of what I needed. There was one…read morething's location I was unclear about, so I asked an employee I saw and she easily directed me. I grabbed what I needed and then walked around. I did some price matching of my cat food and was disappointed that a brand name food for would more expensive here. With this economy, don't they think that even die-hard PetSmart customers are probably price checking? At that point, I stopped looking at other things I regularly use for my cat. I did enjoy the reptile, fish, birds, and furry mammal sections. Who wouldn't enjoy looking at that? Of course, it wasn't what I needed and didn't tempt me enough to buy one. (I don't need my cat stalking another animal looking for a tasty treat!) So, PetSmart has a good selection of items, and the live creatures are interesting to see. However, I don't encourage you to do major pet shopping here without price matching. I'm pretty sure you can get better prices at HEB or Walmart (for the EXACT same items!).

This location offers grooming services. However, it is not feline friendly. The website claims…read morethey have walk-in services for cats like nail trims. But DO NOT WALK IN. They only have one person who works with cats. And that person is always fully booked working on dogs. So, you must catch her when she can work your cat in between her dog appointments. This means not only do you have to call to find out if she's working, but you also need to find out during her work hours, after talking to her, when she thinks she can fit your cat in on that day! You cannot schedule in advance. You are at the mercy of her dog grooming schedule. Why do they advertise walk-in availability for cats if that is not true? Other locations have given up on cat services and just focus on dogs. It seems like this location is barely trying to service felines.

Please do not let AMANDA B, groom your pet. I see another complaint from a person by name Molly…read moreabout a month ago and I unfortunately didn't see it and assumed all groomers are good in this location. My golden looks fairly skinny now, and terrible cut/trim. I don't think my pet had a good experience either during the salon experience and I ended up spending all my time to get him back to feel fine. I've added a couple of pictures. Very very unprofessional cut and I don't even know if his natural curls/straight hair would come back. Praying it should sooner. I'm just very upset from this experience. I don't think this groomer should get any closer to dogs with good hair. I'm heading over to the store today to raise a complaint.

My first time visiting this store and I quickly was greeted by the staff. I couldn't find what I…read morewas looking for and they helped me locate it. Purchased it and I was out in less than 10 mins... Deal!

Don't get me wrong - my dog looks fantastic! But, I am sick and tired of being charged an extra $10…read moreat every visit for 'special handling'. I ask for an explanation and was told 'i'm not sure, your groomer is on a break right now'.

Dr. Renee is the best! She is so kind & knowledgeable and I trust her completely with my pups.read more

Super awesome clinic. The staff were extra friendly and personable. gabriel culiat. We were seen in…read morea few minutes so there is little wait time. I would definitely recommend them to family and friends

Mutz & Kutz Grooming has great groomers who are professional and clearly care about dogs. I've…read morealways been happy with the quality of their work, and the staff truly deserve appreciation and good tips. However, over the past year I've experienced repeated price increases for grooming two dogs under 20 pounds, totaling about $250 including tips. Each increase came with a different explanation--inflation, weekend pricing, or being busy--which felt excessive. At this point, it feels less about rising costs and more about the owner being greedy with pricing. This is disappointing because the groomers themselves do excellent work, but the constant increases have made it unaffordable for me. I can find other groomers who charge around $180 including tips on a Saturday. So long, good people of Mutz & Kutz.

Our little Willie loves it here. He is so excited to see everyone when he walks in. Especially…read moreCecelia, his groomer who does a fabulous job on his unruly hair!

The service here is unmatchable! I reached out on a Monday trying to get a quote and even though…read morethey were closed, someone still messaged me! That is what I call out of this world customer service! I showed up today to get my doggies cake and she wrote her name beautifully on the cake! I was very impressed! It was only $18.50 for a larger frozen cake! She even threw in some treats to try which were a huge hit with my dogs! I will certainly be coming back here to get some toys, treats, and more for my fur babies!

everyone here is so helpful. Always offering you free trial bags for your dog or cat. They even…read moreoffer a military discount! The food is. You are not gonna find these foods in H-E-B and you won't even find 99% of them at . My money stays local! Dave O.

I have driven by this place so many times and finally decided to stop in. Ended up loving it, the…read morestaff is so friendly and very knowledgeable about pet health and what you should be feeding your dog or cat. They have a GREAT selection of toys/treats and dog food. We will definitely be back!

The staff at Pupology are all knowledgeable and helpful. They care about helping you find whatever…read moreyour dog needs to live their best lives and are happy to answer any questions you have. Highly recommend if you care about giving your dog their best lives.

I highly recommend Wholesome Doodle. Betty was so patient with my little guy. He absolutely loved…read moreand trusted her who's grooming. She will be our go to.

We love Betty!! I spent the first year of my dogs life grooming him myself...it was an ordeal every…read moretime. The process would take 3 hours and I'd split it into multiple days because neither him nor I could do a full 3 hour session at once. I said all that to say that I wish I would've gone to Betty sooner! I got my dog Beast in 2022 and for some reason it was really hard to find a groomer--no one was taking on new clients. I scheduled my appointment online with Wholesome Doodle, answered a few questions and uploaded a few pics of what I wanted Beast's cut to look like. I was able to get aN appointment fairly quickly. Upon meeting Betty, she felt around for mats and helped me come up with a mat that would be best for Beast. Unfortunately, we had to shave him down pretty low during his first grooming appointment, but that was no one's fault but my own. Things got In the way and I didn't brush him as regularly as I should've and many mats formed. Following the appointment she provided us with a folder with care and maintenance tips for his coat. Betty is highly experienced and will explain everything going into the appointment. She does great with Beast and I recommend her to everyone!

We have used their services for many years with many different dogs and we have always been well…read morepleased. We rely on their advice on our dog.

I have been using Collars and Sense for several years. I leave my pup for a little over a week…read morewhile I go on a Mission Trip. I feel very confident leaving him with Rick and his wife. They treat their boarders as if they were their own pets. Two loves to visit them. Thanks and God bless Sandy W