I'm so grateful to Dr. Pearson and the amazing staff at VEG! When we got to VEG, I was a complete…read morewreck. My pets are like my children and I can get a bit wiggy with my fright and concern for their wellbeing. From the person answering the phone suggesting "Trust your gut" to the amazing staff, I knew my Wuby would be in the very best hands and care! Compassionate, caring and knowledgeable are just a few words to describe the level of care we received. Dr. Pearson and team go above and beyond and words cannot describe how appreciative I am. Thank you thank you thank you! Absolutely THE BEST emergency vet in Austin. I would highly recommend VEG for any emergencies for your precious fur babies!!! Thank you thank you thank you!!!

This emergency room is the best there is. The open concept plan is wonderful. We were greeted at…read morethe door and our pup was immediately being treated. The transparency on everything from diagnosis, to treatment, to pricing, to wait times, etc. here is really what sets them apart. In stressful times, this place really takes a huge chunk of the stress away. Highly recommend!

This review is overdue, especially since our most recent visit was the third time I've visited and…read morenot had a good experience. This emergency hospital is closest to home so that's why we've tried it 3 times. That ended today though, we won't be back. I understand that for an emergency animal hospital acute issues are seen first. However, this location feels like the wait is forever when there's less than satisfactory communication from those working, especially from the front desk staff. Most people's pets are like family and when you have to bring them in for any type of emergency it's highly stressful for both owners and pet. I've made 3 visits here and had to wait for 30 minutes or more without being notified why and that is not okay. Feeling as if you've been forgotten while your pet is stressed, hurt or in pain is unacceptable. Sometimes all it takes is a check in to let people know they're still being attended to while waiting, and not forgotten. Today we arrived not knowing for sure if what my dog had vomited was blood or not (because we aren't trained professionals). We called before arriving to let them know we were on our way. There weren't any other pets waiting in the lobby when we arrived. The receptionist kindly checked us in, and it was quick because we had been there before. She brought paperwork over for us to verify info and sign. The first thing that I noticed is the age of my dog was wrong. This wouldn't be such a big deal if the prior two times that we had gone there, I brought it to their attention that the age of my dog was wrong. So that means they still hadn't fixed it since the last time we were there. A dog's age and weight are very important when it comes to administering any type of care. I let the receptionist know and she said she would fix. That was the last communication we had as we waited in the lobby for almost 40 minutes. People came out of the back with their animals. Other people arrived with their pets. Finally, because my dog was becoming very anxious, I decided to look up other emergency hospitals to see where else I could take her. I found one and we let the receptionist know we were leaving. They simply said okay, no questions asked and we walked out the door. I hope no other animal owners experience this type of service, lacking in compassion and care.

The best of the best! Caring, professional, informative to the end! Excellent resources and great…read moreexpertise! They helped Kona cross the Rainbow Bridge with love and respect! Many thanks!

Unfortunately, we had to have our sweet baby euthanized last week. He had lymphoma and took a turn…read morefor the worst so we arrived a little before midnight and he crossed the rainbow bridge at 12:15 AM. Dr Sam Seramur was his doctor and was very comforting and gave us plenty of time to be with him before and after the procedure. Brady never turned down food so when they brought in chicken, he gobbled it down and although it immediately came back up, he enjoyed that last meal. The tech who gently removed his body wrapped in blankets was so kind and it meant a lot when he said that he could tell we were good dog parents. I hope no one reading this has to ever go through this but if you do, I recommend this caring business .

Made the mistake of bringing my cat, Elsa here at the recommendation of Sage Imaging, after her c-t…read morescan for observation due to breathing difficulties. By the time I arrived Elsa was responsive and stabilizing. Literally a minute after taking Elsa from me, the vet told me she had stopped breathing and needed CPR. I said go do what you have to do. The vet, who seemed almost annoyed at having to play nursemaid to an ailing cat came back out a few minutes later and said she was gone. Make no mistake, Elsa had numerous complications, and I probably would have had to put her down eventually. But it would have been on my terms, and she would have been with me instead of dying at the hands of a compassionless ghoul. If I had gone straight home from Sage Imaging instead of stopping by this house of horrors that passes for a vet hospital, Elsa would be alive. Steer clear of this place like you would the Bates Motel. Nothing but death and sorrow await you.

I came here today with my beloved Kitty, who is not feeling well. I came to see Dr Ward because in…read moremy many many years have taken care of animals. Dr Ward is simply the best! She listens and she cares. I have no doubt that my cat is in the best Care possible with Dr Ward in charge. This office is designed such a way that it makes me feel very comfortable. It's never easy when you have a sick pet, but these ladies are so kind that they make it as easy as it can be. One of the ladies in the front even carried my cat carrier to my car without me asking her to. It was so very kind. The prices are reasonable, I find them to be less than other veterinarians however, this is not why I come here. I come here because I need to know that my fur babies are well taken care of and I can be confident with Dr Ward that is the case. I highly recommend Dr Ward and Day Lily Animal Hospital.

These folks have helped when we needed it most. They have offered walk ins and have assisted with…read moretwo of our pups euthanasia. They have been kind and supportive. Would recommend.

Brought our almost 17 yr old cat, @ almost midnight 28/March '26, quite I'll. They were Extremely…read morekind & Very well equipped for narrowing down his symptoms. The building is Vey nice, clean & I didn't even Know there were any other patients there, as the rooms are so Very nice, the sound doesn't carry! The staff are All so Very nice. Thank you to them....

Here's a cleaner, more concise version that keeps your point strong:…read more I brought my big boy in after hours for a swollen leg. The staff were pleasant, but before even examining him, they presented a treatment plan with charges for radiology, CT, and even an MRI. That raised concerns for me, especially since the injury didn't appear orthopedic. I chose to pay the exam fee and follow up with his primary vet the next morning. He was diagnosed with cellulitis and improved quickly with antibiotics. I'd use caution with after-hours clinics--reading reviews ahead of time can really make a difference.

What a great place!!! I am new to Liberty Hill and was looking for a Vet for my new fur baby and…read morehave found a place that we feel at home.

I really can't say enough about Liberty Hill Animal Hospital (LHAH). Let me just say my dog does…read morenot care for vet visits. He gets absolutely spasmodic. He starts making these deep throaty growls that make him seem more like a "feral hog" than a pug. It's scary sometimes the sounds he makes. It took three trips to this venue to finally get him acclimated to the team. Dr. McJett and her team is so patient and supportive of our little maniac. She has recommended so many helpful tips to help us. Our Max had an ear infection and he would not put us treat him at home. After several attempts, Dr. McJett was able to pack it and allow the healing to begin. At least to a point where we could start home treatment. Other local vets were unsuccessful. I Love the fact that they will always give you a price estimate upfront, before they start the service. No surprises. No "Invoice Shock". Just honest upfront cost reports. The team here treats us like family...no better than family. Like employees. Offering a service that's tailored for you. So bring your fur buddies here and let "LHAH" attend to your needs. Michael C, and Max. Georgetown. Tx.

I was a little worried reading other reviews about New Hope Animal Hospital but I am so glad I…read moredidn't let them deter me. I took my dog here after concerns for my dog not eating, lethargic, and dazed. I was able to walk in on a Sunday and see the Dr quickly. I felt reassured and taken care of while speaking with her. I trusted her recommendations and her explanations of the different treatment options I could choose. NHAH did not feel commercialized as some other places do. I would absolutely come back if any of my pets needed care!

I've been bringing my dog to this clinic for years for nail trims health care and have always had…read morepositive, professional experiences, this was the first time we had an issue. During our most recent visit, my dog was handled by Milani, and unfortunately my small, older Chihuahua came home with a bleeding, shaved paw after her nail trim. This has never happened before, and it was very upsetting to see. What concerned me even more was the lack of acknowledgment in the moment, there was no apology, only an offer of gauze to clean the bleeding. I trust this clinic overall and will continue coming here, but I would strongly prefer that my dog is not scheduled with this technician in the future. My hope is simply for more careful handling, especially with smaller, older dogs who need extra gentleness.

The continued Increase in vets costs plus the encroachment of PE has destroyed this practice. I…read morewent in one year and informed my 5 year old cat need his teeth cleaned. I refused as I have never had a cats teeth cleaned. They were charging in excess of USD 700. The next year I took the cat back for his annual check. This time I was told how good his teeth are. I left this practice for obvious reasons - CROOKS!

Thankful we found this place when we first moved here but they diagnosed our dog wrong and weren't…read morevery helpful on the phone or in person, not super friendly and prices for regular services were high. We prefer the spicewood vet clinic much better.

My sweet Star, after enjoying her for 16 years, had to cross the rainbow Bridge assisted by the…read moreveterinarian at this clinic. We've used this clinic for all the years we had Star and if we were to ever have another dog I would use this clinic again. The staff is very caring and the veterinarians too. Yes, prices have gone way up in the years but that's the norm now, no matter where you go.

I have been with Hutto Vet for I think over 18 years. However I will NEVER go back and strongly…read morerecommend everyone find a new clinic. My son took his cat on Saturday morning as she hadn't been feeling well. After Dr Pratt going through a list of the most dramatic things it could be, he asked for a simple blood panel to start. He was informed that the results would be in on Monday. It was 9:30 am but they couldn't be bothered to get a urine sample at that time because they closed at noon! My son called on Monday but the vet was in surgery. He was assured Dr Pratt would call. She finally called at 8 but couldn't seem to get through. She didn't bother to try again. Another day with no results and lost for possible treatment. He called again Tuesday morning and was given the same run around. Dr Pratt was in surgery but would call as soon as she was free. I called that afternoon to let them know how upset we were! Dr Pratt had just walked into a room with a patient! So let me get this straight...we can left waiting for 2 days but she couldnt be bothered to leave a patient waiting for a few minutes to give us the test result! it's now 6 so we've lost yet another day of treatment IF there's something wrong and Dr Pratt still can't be bothered to call, leaving our pet at risk if somethings wrong!! PLEASE DONT PUT YOUR PETS AT RISK FOR A CLINIC WHO OBVIOUSLY CANT BE BOTHERED TO CARE FOR, SHOW AN OUNCE OF COMPASSION OR CONCERN

I am so overjoyed with Parmer Lane Pet Hospital ! Our cat…read moreHobbes was squinting and meowed when we tried to look at his eye. I finally got it slightly open and saw it was bloodshot red. My poor boy. We called around and were luckily referred to Parmer Lane Pet Hospital. They answered the phone and were extremely helpful & had genuine concern about our problem. They had availability & said as soon as we can get there. So we opted for the next appointment spot. When we walked in, we were greeted with smiling faces and quickly checked into the exam room. Our vet tech, Amanda, came in and quickly accessed Hobbes, asked us some questions to get his baseline down. She also offered him some treats, which he loved! He's pretty picky normally, so of course I had to find out what kind they were so we can buy them for him. (Pic attached) She also let him explore and he was very happy about that as well. Then Amanda walked out and back in with Dr Thevis. Dr Thevis said hi to Hobbes. Gave him some pets and told him how cute he was while checking him for any other injuries since we explained we thought Hobbes got a scratch from his sister when they were playing. Thankfully no other injuries. Dr. Thevis and Amanda kept Hobbes very calm and put a yellow dye in his eye so that we could see if he had any scratches. He blinked a few times, but didn't seem to care because it happened so quickly. Dr Thevis showed us with a black light how a scratch/cut/inflammation would light up in his eye. Unfortunately he has a corneal ulcer. We were given eye drops, a cone, and then asked to schedule a recheck so we can make sure he gets better. The next day, his eye had some gunk in it, and I was so concerned! I called Parmer Lane and Dr. Thevis was not in, however the receptionist (sorry I forgot her name) answered the phone and was so sweet and caring and told me that they would have a vet tech answer my questions and give me a call back as soon as possible. She also said if I had not heard back by lunchtime to give them a call again. The number they have on file is my husband's and he did not answer his phone, but they left us a detailed message. The following day, they called us again to make sure that we had gotten the voicemail and were not worried about his eye. I thought it was so thoughtful to call back just to make sure that we had gotten their previous message. I called in to reschedule the recheck appointment and it was a breeze! Everyone who works here seems to genuinely want to help you! The level of care, concern, and customer service from the team at Parmer Lane Pet Hospital is 10/10. You guys are doing everything right. Thank you so much for making finding a new vet so easy. Definitely referring my friends.

These folks are all great! Our sweet gal was 14, and we followed Dr. Will here from a different vet…read moreoffice. I see why she came here, as every vet and tech we interacted with was a world more experienced and compassionate than we've seen anywhere else. Other vets we had seen after she left wouldn't even give us guidance or concern for her condition, so we had tracked down our doc and truly, they saved her life, it bought us at least another happy year or so with our gal. In her many years of life, we'd moved lots and have seen a full spectrum of vets and emergency vet hospitals and just wow. It feels good to be able to trust the staff this well. Our gal had advanced kidney disease, but they were able to stabilize her and get us on a quality of life maintaining spot with fluid therapy. We had a vacation, and a tech was able to make home visits to help out while we were gone to keep our girl in good shape. It's been around a year since she passed, and we recently brought a new pup into our lives! Made our first visits this month for her shots, and it is heart warming to see all the staff again. It's a bit of a drive for us, but I really wouldn't go elsewhere.