I have given them full payment and I have not heard back from them in a number of weeks. I have…read morebecome a bit concerned about my choice of companies and I will follow up with a phone call to them as soon as possible. I owe them a huge thank you because they responded to my previous review and I am in error ! I met with them after being discharged from the nursing home from hell and I have no recollection of signing the contract with them at all. Maybe this is related to the trauma of having surgery and having no support from my family but I owe them a big apology due to my lack of memory. I did sign a contract which I don't remember and I'm very pleased that I received a call from them today. Moral of my story is that surgery is a traumatic event followed by neglect in a nursing facility. I had underestimated my mental state when I should have known better. I am looking forward to my new glass and screens in the next few weeks.

Best worker in the construction field. He was on time and completely professional. Couldn't ask…read morefor better. We are happy

My children, pets and myself are literally falling through the floor after I hired DaBella for my…read morenew roof a few months after my middle child took his life. My new roof leaked for over a year before DaBella replaced it. However, they said the water damage was not their problem. I was told that I (single mom) was responsible for going after THEIR chosen contractor myself. 4 years later my home is almost uninhabitable, I still owe $15,000 on a loan for it (they arleady got their money), another couple decades on my mortgage, but we will be without shelter. This company DOES NOT CARE about their clients. Our family is devastated by this company.

Steer clear of John White, he'll say anything. I asked for Energy Star windows for my house in…read moreOregon. The crew installed Energy Star windows certified in southern US, and NOT certified in Oregon. Demonstrated a window that opened out and installed sliders. The contract is some kind of hieroglyph: window price is 1.80 1.80. Install quarter round? Cut the window flanges off? Try a proper measure. Thanks for the wake up.

Horrible service. Shit installation. Not impressed. I wish I spent my 4k somewhere else.read more

4 years ago: I got estimates from Mark and Co and 2 other suppliers. I hired Mark and Co because…read morethey were the lowest bid. Then they told me that they "forgot" to include one of the windows. They could not do the job for the quoted price, but they would do it for the price on the next lowest bid. So was this an honest mistake or a scheme to get the job at the best possible price? Incompetent or dishonest? I would be interested to know if anyone else had the same experience. Installers were dirty, poorly dressed, did not appear to know what they were doing. Left black fingerprints all over all of the interior walls. A year later I had to recaulk most of the windows. Co-owner Dave told me that I had a glass-breakage warranty. Present day: I had a broken window. The only reason I called Mark and Co is because they had promised me a glass breakage warranty. On 12/20 co-owner Kelly came and measured, and told me that I do have a glass breakage warranty. I informed Kelly that I am selling the house, that closing date is 1/13 and I need the repair done before then. Kelly said this would not be a problem. Mark and Co filed a warranty claim with Milgard on 12/20. I called Milgard on 1/4, they said Mark and Co had given them the wrong order number. After much back and forth with Mark and Co, they finally admitted that I do not have a glass breakage warranty. On 1/4 Kelly told me that "today" he would order glass to install in the existing frame, the glass would arrive 1/9, and he would install 1/10 or 1/11. On 1/9 I called to confirm this appointment. Dave told me the glass had not been ordered because Kelly "called in sick." 4 days to closing and the glass has not been ordered!!! Dave promised me that he would order the glass "today," and scheduled an appointment to install on 1/12 at 3pm. He did not show up for this appointment. At this point I cancelled my contract with Mark and Co and called another supplier. Kelly responded by leaving a rude, unprofessional, and threatening voice mail. Good riddance.

You can stop your search. From start to finish, every step with Discount Windows and Doors was…read moreperfect. This is one company that actually surpasses the promises of their TV commercials. They are that good. We took four bids to replace three windows in our home, and Discount Windows was tied for the lowest price. Their field estimator was superior to the others. He was courteous, efficient, and kept things simple. In fact, every person with whom we were in contact at the company - from start to finish - was courteous, professional, and efficient. The whole process was excellent. And the installation crew - wow - a team of four men who knew exactly what to do. They were all cheerful, respectful, and hardworking. Everything with Discount Windows and Doors went perfectly without a hitch, from initial contact to final payment. Needless to say, we were very, very impressed. They have our highest recommendation: two thumbs up and five stars all the way. We are believers!

Very good customer service, they are professional, communicated well and were very competitive with…read morethe estimate.

I am not sure what has happened to customer service and the ability to earn customer trust. I…read morecalled and cycled through many departments trying to find out the cost of a simple 1x6 cedar fencing. Not only would no one answer the phone in lumber sales the one lady in customer service was rude when I asked to have her share with the manager that they just lost out on a 500 board order. Calling Lowes and Jerrys to see how they do... Update on call to Lowes took 4 cycles of ring backs to get someone in front to pick up. When the one person finally cared enough to try she couldnt find the part# for the board i needed. Went to Jerrys and besides being a bit lazy their wood was crap and no way was I going to buy it. Project put on hold.

I am done shopping at this Home Depot. I would prefer suffering through shopping at Jerry's. My…read morevisits over the last 5 months have turned me from being a Home Depot advocate to being extremely frustrated. I have stopped by the door department 3 times in order to order new exterior doors. No one has been there. I did their go to the website and signup to have someone come out and size doors. I have been waiting for weeks. Finally went in today and there were a couple of people at the desk servicing customers. After waiting for 20 minutes, I go to take a pick of the door I wanted in a different size while my wife waits in line. I talk to a gentleman that I assume works in a different department just walking through, and he he talked to me about what was in stock, basically what you see is what you get. Anything not here has to be to special order. Eventually one of the guys finishes up, (we were in the store for an hour, so I am assuming another 40 min) and has to go on lunch. He calls his supervisor over who is the same guy. He sits down and instead of going to open the custom order tool for the vendor, he pops open the Home Depot website and points me to the door (he remembered the dimensions, and what I wanted) with a different vendor and says this is my best option. Why couldn't he have told me that after I wasted another 40 minutes waiting. So I ordered a door on amazon, will beat their delivery time by 2 months, and saved almost 100 bucks. I am happier with the brand on amazon anyway.