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    3 months ago

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    5 months ago

    Competitive pricing. One tricky bay window was a work of art. The team was fast and efficient

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    1 year ago

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    7 months ago

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    1 year ago

    They were polite, but they did not service my area--which is strange since they reached out to me initially.

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    Abee Windows, Screens & Glass

    Abee Windows, Screens & Glass

    2.9
    (12 reviews)

    Everything about this company was amazing. From the quote with Wayne, to Stacy in the office who…read morehelped with scheduling , to The installers Raul & Brandon. Everything was as it was supposed to be, no surprises! Thats so rare these days. The installers were on time & professional and were very quick with my glass replacement project. If I have any future work, I know where to go. Thanks so much Abee, all the best, Dawn

    ***Update 8 weeks later: they finally called me back to schedule an install. The gal on the phone…read morewas pretty curt and unfriendly. Guy that came to install the screen door got the job done, but was grumbly throughout the process. "Thanks for coming out!" I said as he was finished and leaving and he grumbled something into his beard. Very weird experience all the way through with this company. I will never use them again. *** I'll update my review if they ever call me back! I hired them to get a screen door for my back patio. Pretty straightforward. Someone came by, measured everything, took cash as 1/2 down deposit, said they would call to schedule installation.......poof. No more contact efforts from them. It's been 6 weeks. I've called a couple of times to follow up and ask about scheduling, how far out are you, etc; they always say "that person is on the other line" or "the person that does that isn't here right now but I'll have them call you" and it never happens. At this point I'd just like my $100 back!

    DaBella

    DaBella

    2.0
    (537 reviews)

    Note: This review is currently for only the salesperson, product presentation, contract process and…read morecoordination with General Management. I will follow up once the product is installed in 8-12 weeks (9 windows). First of all, Jay (Jermaine) is an incredible sales person and knows the product very well. You will be lucky enough to work with him if you are in the East Portland/surrounding areas - or maybe you can request him! Jay was very respectful, removing shoes when entering the house, asking for consent when re-entering our home, and truly listened to my concerns regarding windows that need to be replaced immediately versus what would be "nice to have". There are mold/mildew issues with our current Cascade windows and he took that issue very seriously. He prepared not one but TWO quotes for me, according to the 5 windows needed vs 9 windows wanted. The window samples themselves are pretty great! I did research ahead of calling companies for estimates and was looking for key features: an exterior frame tilt to move water away from the house, more efficient weep holes for drainage, better heat retention in winter/heat shielding in winter (efficiency saves $$$!), and tilting or removable frames for easy cleaning. The Glasswing windows sold by DeBella have all of these features and the frames genuinely look nice. I like that the spacer between the glass is the same material used in aeronautics, rather than metal spacers - those are the current bane of my existence in my moulding windows. I need a mixture of picture, double-hung, and sliding/gliding windows and the latter two styles both have tilt and/or frame removal for ease of cleaning, exactly what I need on a tall two-story home. There are also built in stoppers in the frames to hold the windows open for ventilation. That's a great feature for those with cats or young persons in the house, without having to add superficial stoppers. (We currently have these on all sliding windows and they are both ugly and annoying). The window section we reviewed was the triple glass model (aka investment), though we are purchasing the double glass model - so hopefully the vinyl features are as nice when I check them out pre-installation. I'll follow up if the products have issues. Jay has answered SO MANY questions over the last 1.5-2 weeks while we sorted final details. He has been patient, kind, knowledgable and if he DIDN'T have the rare answer to my question he researched it and got back in touch with me quickly. Jay also worked with his General Manager to ensure that we were able to order all 9 windows within our budget range. Honest moment - I had a representative from Renewal by Anderson visit and run an estimate for our windows as well. While I love the Fibrex material and might have preferred it over vinyl, the ADDITIONAL $10k+ put it out of my current budget. The RbA sales person was also rather pushy, definitely in the "sleazy car salesman" mode, and was not open to discussing other lenders on their forced high finance charge. The windows also lacked features that I love about the Glasswing windows, namely the ability to tilt or remove the glass for easy cleaning from the sliding windows. When MOST of my windows will be sliding/gliding windows, that really killed my interest. I would also have to install those ugly ventilation stoppers again on MUCH more expensive windows. Overall, I prefer the commitment to customer satisfaction and ability to provide a product that fits my needs that DaBella is has provided thus far. 4 stars awarded because I DID face challenges with the initial customer service at the DaBella call center. We scheduled an appointment, they cancelled it on the day of with no reasoning but I rescheduled - then THAT got rescheduled and I nearly didn't accept another appointment. The final gentleman who called me to help schedule the appointment was VERY good at his job and convinced me to set a new time. Thank goodness he did - and Jay delivered.

    Very bad, albeit hilarious, sales experience with Da Bella…read more Very pushy sales tactics, bordering on confrontational, and all over the map pricing. First it was $39k, I say no, they come back 30 min later, "oh wait, now it's $23k" Am i bargaining for a tourist trinket on a tropical vacation? Does this work on other people? Night and day difference with the smaller family companies I've met since who are seasoned, professional, deeply knowledgeable, and give accurate pricing for the job. Oh and then there is the constant sales follow ups from the Texas office? Three times a day from various people trying to sell me windows, doors, siding, etc Comedy I've said im not interested and they keep calling I'm not even mad, it's truly hilarious how bad the Da Bella sales process is. It obviously works on people or they wouldn't be in business, but goodness Laugh out loud experience with Da Bella. And everyone I've met just talks so much crap on these guys too. The jokes write themselves

    AP Window - windowsinstallation - Updated June 2026

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