I have given them full payment and I have not heard back from them in a number of weeks. I have…read morebecome a bit concerned about my choice of companies and I will follow up with a phone call to them as soon as possible. I owe them a huge thank you because they responded to my previous review and I am in error ! I met with them after being discharged from the nursing home from hell and I have no recollection of signing the contract with them at all. Maybe this is related to the trauma of having surgery and having no support from my family but I owe them a big apology due to my lack of memory. I did sign a contract which I don't remember and I'm very pleased that I received a call from them today. Moral of my story is that surgery is a traumatic event followed by neglect in a nursing facility. I had underestimated my mental state when I should have known better. I am looking forward to my new glass and screens in the next few weeks.

Best worker in the construction field. He was on time and completely professional. Couldn't ask…read morefor better. We are happy

Very professional and clean. Came on time and did the job in the time frame quoted…read more New vent for range and both bathrooms, working great

Great company! I had 10 windows and a sliding glass door replaced…read more Emerald Valley coordination everything the EWEB weatherization program. Great communication from the first contact, prompt scheduling, an amazing installation team, and overall made sure everything went smoothly. Highly recommend!

They did a nice job and we're happy with our new windows. The job ended up costing a lot more than…read morewe expected because they found rot under the siding on one side and it took a while to find someone to fix that. But we finally did and it worked out. I appreciate the folks at AP Windows for providing good advice, quality work, and low pressure sales.

Competitive pricing. One tricky bay window was a work of art. The team was fast and efficientread more

Everything about this company was amazing. From the quote with Wayne, to Stacy in the office who…read morehelped with scheduling , to The installers Raul & Brandon. Everything was as it was supposed to be, no surprises! Thats so rare these days. The installers were on time & professional and were very quick with my glass replacement project. If I have any future work, I know where to go. Thanks so much Abee, all the best, Dawn

***Update 8 weeks later: they finally called me back to schedule an install. The gal on the phone…read morewas pretty curt and unfriendly. Guy that came to install the screen door got the job done, but was grumbly throughout the process. "Thanks for coming out!" I said as he was finished and leaving and he grumbled something into his beard. Very weird experience all the way through with this company. I will never use them again. *** I'll update my review if they ever call me back! I hired them to get a screen door for my back patio. Pretty straightforward. Someone came by, measured everything, took cash as 1/2 down deposit, said they would call to schedule installation.......poof. No more contact efforts from them. It's been 6 weeks. I've called a couple of times to follow up and ask about scheduling, how far out are you, etc; they always say "that person is on the other line" or "the person that does that isn't here right now but I'll have them call you" and it never happens. At this point I'd just like my $100 back!

My children, pets and myself are literally falling through the floor after I hired DaBella for my…read morenew roof a few months after my middle child took his life. My new roof leaked for over a year before DaBella replaced it. However, they said the water damage was not their problem. I was told that I (single mom) was responsible for going after THEIR chosen contractor myself. 4 years later my home is almost uninhabitable, I still owe $15,000 on a loan for it (they arleady got their money), another couple decades on my mortgage, but we will be without shelter. This company DOES NOT CARE about their clients. Our family is devastated by this company.

Steer clear of John White, he'll say anything. I asked for Energy Star windows for my house in…read moreOregon. The crew installed Energy Star windows certified in southern US, and NOT certified in Oregon. Demonstrated a window that opened out and installed sliders. The contract is some kind of hieroglyph: window price is 1.80 1.80. Install quarter round? Cut the window flanges off? Try a proper measure. Thanks for the wake up.

Walked into the store and was met right away by a very sweet woman who helped me and made me feel…read moreso welcomed. A guy worker overheard what I needed and offered to do it for me right then and there and it was EXCEPTIONAL customer service!! Definitely recommend!!!

I am a licensed contractor. I made a small custom order only 4 windows, they were supposed to be…read moreready to pick up in 10 days. Instead the order took more than a month to arrive, and after I called to confirm it was ready, I went to pick up the order and staff could not find the screens. Even stranger, they don't know whether the screens were provided by the manufacturer, and they called the manufacturer to ask whether screens were sent or not sent. Then they said they would fabricate screens and it would take an additional week! No apology, no professional demeanor, I will not buy from Lane County Glass again. I gave 2 stars because thankfully the windows were the correct size.

Easy to work with, we needed a sliding window repaired. Offered to have someone come out, but…read moresaved us some money by letting us bring the window to them to measure. We had to order the glass, but it was relatively quick. They called as soon as the new glass came in, and we were able to bring it back and have the window fixed in less than an hour.

I needed the glass replaced from an antique octagon shaped frame from 1895…read more Brought the wooden frame to McKenzie Glass and they matched the not so perfect shape perfectly. Great place to get your large orders or just an antique picture frame. Thanks!