We attended the recent home show last month and had a conversation with Budget Blinds regarding a…read moreblind we wanted to cover up an arched window high above the front door. Told the representative at this time what we wanted and scheduled a consultation at that time. Sales representative showed up as scheduled and I explained what we wanted. I was We wanted a shade that goes from the bottom up that was motorized. Was shown pictures of various types of fabrics to select from. Confirming what we discussed when booking the consultation would be quoted. We did NOT want a bar showing on top of the arch was made clear on two confirmations. Quote was submitted to which I accepted. The installer came this past Friday and sure enough, the product had a support bar from the top down (exposed at the break of the arch). When I questioned the installer, he said there was no way to hang this on the bottom to go up. I do understand that part. I assumed the sales representative (Linsey) would have reviewed that and confirmed that you will see a support bar in the window where the arch breaks. The installer also tracked mud in from his ladder and left that for us to clean up. When I reached our salesperson Monday morning, she offered to have him come back and clean up the mud. I informed her we did it that day and not going to leave mud on our new floors. I would suggest shopping around for customer service/knowledge and commitment to making customers happy. Demand clarity from them so it's not a "I'm sorry if I miscommunicated" or had a misunderstanding. Just speaking from my experience. Won't be using this franchise of Budget Blinds in Eugene/Springfield, OR. in the future.

Negative reviews are tricky. Either the person writing the review is a nut, or the business is…read moreactually bad. So, I will let you know who I am. I was a public kindergarten teacher for 37 years. I was a union rep for my school. I worked with our university's teaching program and trained more than 30 student teachers. I have done 2 home remodels working with contractors from cement workers to finish carpenters, countertops, roofing, hardwood flooring etc. I don't have problems with contractors. I respect them. And, I am not a nut. Budget Blinds Eugene Springfield is actually bad. Save yourself time, money and aggravation. Don't even read the rest of this review! Go elsewhere. But if your mind bends towards wanting the gruesome details, here they are: I needed 4 window blinds and glass door/satellite blinds. I bought premium blinds, which means they were not the slatted plastic venetian blinds typical of Budget Blinds. The cost was just under $5000. That is 50% off. Bear in mind as you read below, these blinds should have cost $10,000! --I ordered the blinds in February and the final blind was installed in July (5 months) --Billing issues took another month. So, 6 months for 4 window and 2 door blinds. --One blind arrived not working from the beginning. I reported it. I was meant to understand that these things sometimes happen, --When the replacement blind arrived it was the wrong size. I was meant to understand that these things happen. --The workmen, however, noticed that the blind they were supposed to replace was not installed incorrectly. I pointed out another one. It was also installed incorrectly. So was a 3rd blind. Every blind except the door blinds had to be removed and reinstalled. I was meant to understand that they have trouble getting good workers --A blind arrived for another window and broke within two weeks. I was meant to just understand that, too. --My original order was not what I wanted. The original blinds were incorrect. They took those wrong blinds back. However, if you sign the paperwork you ABSOLUTELY PAY FOR WHAT YOU SIGNED FOR EVEN IF IT WASN'T WHAT YOU WANTED. --I paid $884.00 for blinds THAT I DID NOT HAVE IN MY POSSESSION and were wrong, and were not installed in my home. PLUS, they charged me for the correct blind which replaced it another $668. --I called the BBB and had them help facilitate a way we could deduct the unwanted blind cost and apply the correct blind cost. --Budget blinds completely refused to do that. After all the grief of broken blinds, bad installation, wrong replacement blinds and a 5 month delay in completion, any reputable business would have realized they did a horrible job and would have at least "comped" me the cost for the unwanted blinds --I could not keep fighting. Budget Blinds wouldn't relent. So I said, if I must pay almost $900 for blinds I don't possess, then I at least want to HAVE THE ACTUAL BLINDS!. Budget Blinds agreed to deliver the unwanted, incorrect blinds to my house. --I did get $100. taken off my final total to compensate for the bad installation of the blinds. --The math was wrong on my final invoice but I caught that too, and they corrected their error. Here is the kicker. When the Head Sales Rep, Christine, brought the blinds to my house she was rudely abrupt. "Here is your service contract. Here are your blinds." was all she said. She took my final check, turned, and went back to her car as fast as she could, No word of apology for how hard things had gone. Nothing but, give me your money. My husband and I just stood there, now finally, angry at this last insult. Now, I am sure Budget Blinds will want to respond to this review with a bunch of hooey. Please, you can learn from my mistakes. Don't trust them. Go elsewhere.

These folks did an outstanding job on my 10+ year old blinds. They are 2" wood look blinds. After…read morereplacing broken string - can't believe how long we lived with it, our blinds look brand new! They gave us a fair quote and earned every penny of it! Very easy to work with. Will definitely go back again.

Excellent service and very professional. Blind cleaning is not cheap, but when it comes to fabric…read moreblinds and shades, it is well worth it. Very careful about safety during this time of Covid. Wear masks and keep contact to a minimum. Highly recommend!

Go to home improvement store since moving here. Thank you. I've never had this high quality service…read moreexperience in any Lowe's or Home Depot. Bought my perennials this spring for my new front yard garden. I did not lose one perennial. They've all done fantastic so not only do they have quality people work there they have quality nursery plants.

We're new to Eugene, which means we needed to get several things for our new house and yard. We…read morewanted to avoid Lowe's if at all possible (due to their hefty financial support of certain corrupt politicians), so we were very happy to find Jerry's. The staff were lovely, and a couple of them were able to quickly direct us to the appropriate aisles when we looked confused. Prices and selections comparable to Lowe's. The garden center is particularly well-stocked, organized, and logical. Every staff member we encountered was pleasant and kind. Thanks folks. You have two new devoted customers.

Office furniture Eugene Ron Swanson went above and beyond…read moreto help us out, the service was professional, and outstanding. I would 100% recommend Ron and his company to anyone. Look no further. Thank you for all your help. Your the best!

Working with Ron and his associates was easy and painless. They were easy to work with and kept in…read morecontact throughout the process. Ron can get you anything related to his trade. Give INDOFF a call today.

We purchased tile for three rooms in our new home from Imperial Floors, and had them perform the…read moreinstallation. The tile purchase experience was fine, and the staff very helpful. However, the company did not stand behind their installation work. Water from one of our showers would routinely leak out of the shower and on to the surrounding tile floor. Not being contractors, we assumed the issue had to do with the shower doors. We had our contractor out to review the situation, and discovered that when the tile was installed, the installer did not prepare the underlying surface correctly, and there was a high area in the middle of the shower that directed water to the outside of the shower, rather than to the drain. Imperial Floors refused to even look at the issue, stating we were outside of the warranty period. Clearly, this was an installation issue as was confirmed by our contractor. Our contractor was forced to remove the shower tile floor, and the underlying high spot, and have a different tile installer complete the installation. If Imperial Floors would have come to look at the issue it would have been clear, however the owner of Imperial Floors refused. This represents a complete lack of customer care. We would not use Imperial Floors again.

Another flawless experience with Imperial Floors! We have done business with Todd Crump at Imperial…read morefor around 20 years, and have had numerous floors installed in two different homes. Without exception, our experiences have been very positive. Zero complaints!! The installer we have come to trust implicitly, having watched him work through tricky situations (i.e.,uneven floors), is Allen. We will wait to start on a project until Allen is available because we know we are guaranteed a great outcome. In our latest project he worked with Jason, and the work was impeccable and finished well ahead of schedule. Two seasoned professionals on the job!!! We recommend Imperial Floors without reservation. We've had nothing but excellent outcomes working with Todd and Allen over the years. Bonus: who knew having floors replaced could be FUN??

Our blinds were awfully dirty and haven't been professionally cleaned in 5 years; they brought…read morethem back to life, our blinds nearly look brand new again! Quick turn-around, affordable price, detail oriented and thorough communication. We will be referring all of our friends and family to them!

I am so pleased with my experience today. Isaiah and Rich were quick and professional. They were…read moreable to get me scheduled quickly. My blinds look fantastic. Price was affordable. Highly recommend.

Great service and support. Helpful staff and attention to details. I always find what I need and…read morethat is awesome.

Growing up in Eugene I was used to going to Jerry's for my home improvement needs. Since moving…read morefrom the area I haven't found it's equal. The prices are the best, the service is spectacular, and the employees genuinely care. I so wish there was a Jerry's in San Diego, but alas there is not. I just love this place.

I was more than pleased with the service I received with the ordering and installation of my…read morebeautiful natural wood finish plantation shutters. Wyatt brought many sample shutters out to my home from which I might choose. The quality of the shutters is outstanding as well! DRB

From the owner: Specializing in fully automated shading systems that integrate with most home automation systems as…read morewell as seamless integration with Amazon, Google, and Apple based home systems.