Fantastic, customer service!!! I wasn't expecting…read morevandalism & theft, for Christmas! However, I had to deal with it. This company was... Fast, Friendly & Fabulous!!! Hands, down? They left the competition, in the dust! I was EVEN wished, a "Merry Christmas!" It will be...NOW!! Thank you's to every staff member, are in order!!! Paul Edward Park

Had an appointment after telling the it would be a 1.5hr drive to their shop, at 1:30om. My trick…read morewent into the shop after 2. At 2:30 they tell me they quoted the wrong glass. It will be $200 more and they should be done by 5:30. Found a cheaper option at a national chain!

We couldn't be happier that we chose NightFall to do our CRV window tinting. Adrian was amazing to…read morework with! He was so kind and professional, explained our options with care, and did a seamless job! We only wish we had brought our car in sooner. You won't find a better deal in town for top quality work. We highly recommend this family owned business!

Quick response for appointment requests, was able to be scheduled within the week…read more Competitive pricing for the area. Quality work and service, I was able to get the desired tint shade level. You can wait there if needed or have a short walk to neighboring businesses, they even offered to drive me somewhere if it was further away. Overall great experience, highly recommend!

This follows having 3 different vehicles worked on with Novus over the last 6 mos! From a broken…read morerear window in my old Ford Ranger to front window replacements on a BMW and Mini. They were friendly, fast and thorough to the point of bringing me process photos of the removal of my windshield, the shoddy work done by a previous installer and the steps taken to improve the condition of the vehicle to ensure a secure and dry fit of the replacement window. Because of the personable way they worked with me, I didn't hesitate having my wife go to their shop and have the window in her car replaced when it developed a leak. Pricing was also VERY competitive with other shops in the area. The glass always looks good, seal is solid and a great value and experience all around. I highly recommend Novus Glass to anyone needing window work done.

Doug was amazing, I spoke with him when I called to get my Jetta's windshield replaced and was…read morepreviously trying to go through my insurance with safelite but wasn't getting any luck, Doug explained how much cheaper it'd be with Novus and because my insurance didn't end up coveingr it, the price was not bad at all. Their tech Zach came out & did the job and literally did so amazing. Thank you guys so much! I highly recommend.

I was unlucky enough that my glass broke for the second time in 4 months…read more I am confident that Safelite's good work, with warranty and recommendations. the fastest and safest way to get the job done. I especially thank the technician Austin who showed quality of work. Thank you Safelite.

Everyone there was very kind and respectful. The technician who worked on my vehicle explained my…read moreoptions, explained all the things he was going to do, etc. Amazing place and customer service.

As I was driving down I-5 and approaching a semi-truck, a rock came hurtling towards my windshield…read moreand made a big chip right on the driver's side, below the line of sight. Since the weather was cooling, I knew I needed to get it repaired so the crack wouldn't expand further. I turned to trusty Yelp to find somewhere to go and came across this gem. Eugene Windshield Repair was able to get me in the next day, and the repair itself only took about 25 minutes. All the employees I interacted with were very kind and professional. They explained that they could go through my insurance if I wanted (since it was just a chip, I opted to pay out of pocket, a very reasonable $75), and all about the lifetime warranty. They also sent me out the door with a care package that included some clear stickers in case I ever get another chip so I can keep the dirt out, plus a coupon for a free coffee at The Human Bean! A great local business that I would return to if I ever get another chip.

A few days ago, while driving on the interstate, something hit my windshield and caused a chip. I…read moretook my car to Eugene Windshield and got incredibly pleasant and efficient service. Megan came out to the parking lot and gave me an initial assessment. Brittney, in the office, called my insurance and connected me with the right person to have my bill completely covered. Dewey did the repair and spent time explaining to me what he had done and that there is an unending warranty on the work. I very highly recommend Eugene Windshield Repair.

I had my windshield replaced. They left the bottom edge on both sides exposed. When I asked about…read morewhere those piece were, they said they were broken but failed to tell me about replacing them. The manager said that they threw the parts away. So now, I have an eye sore when you look at my windshield. They told me I would have to replace by sides with new trim/molding. They said this after they threw my parts away without discussing it with me.

We are a family of 5 traveling cross country in our van. While in Seattle, we were victims of a…read moresmash and grab. The criminal punched a hole in our sliding door window and got my son's backpack. This was bad enough, but there was no place in Seattle that could replace it that day, and we were heading for Vancouver the next day. Luckily my husband is very handy. He was able to buy, cut and drill a piece of plywood to cover the gaping hole where our window used to be. Fast forward through the rest of our trip. We managed to contact A-1 and make an appointment for a day that we knew we'd be in Eugene. The employees were friendly, knowledgeable and helpful. Not only did they get the part and answer all of my husband's questions, they completed the job before we had even gotten our lunch order at the beer garden across the street! And the price was $100 less than we were quoted in Seattle.

In 2021 I hit a jack rabbit in the desert on a road trip, it messed up the front bumper of my car…read morepretty badly. Fix it auto did an outstanding job repairing the damage and they did it quickly! Which is a huge bonus as a busy mom of 2! They were so friendly and they also paint matched my cars odd black almost dark purple paint color, which I was originally a bit worried about them being able to match it well enough. Fix auto went above and beyond on my car. Fingers crossed I don't need any body work done soon, but if I did I would come here again in a heartbeat! I did use my insurance for repair so I'm honestly not sure on the cost except what I paid for my deductible.

One of the best experiences I've ever had with an auto body shop…read more Fix Auto was one of the many options my insurance gave me and I picked them because of their good reviews. Most of the folks working there have been there 20-30 years, which says a lot about the enjoyability of working there, as well as the level of experience you get when you you bring your car to them. Josh and co got the back right panel of my car looking good as new and their skilled painter matched the white paint of the new panel to that of my car, which is really hard to do if you don't know what you're doing. Josh sent me frequent text updates, so I always knew the status of the repair being done and never once felt left in the dark. The repair took a week to the day, and pickup was really smooth and quick. Fingers crossed I'll never have to bring my car back, but if I do, I know my car will be in the hands of experts at Fix Auto.

My daughter had her car window smashed out during a break in. I called approximately 15 different…read morecompanies trying to get someone out ASAP. Spoke to Rob and he was very accommodating on the phone. I live in a different state from my daughter and was trying to arrange all this long distance. He was the quickest response and by far, the BEST price. He's a mobile service at no extra charge.

Professional work, fast response. He definitely knows what he's doing. Short conversation and I…read morelearned that he's been replacing auto glass for 30+ years. Highly recommend.