Professional, friendly, courteous, no nonsense customer service. Top quality windshield, sealant and workmanship. Cost was exactly what I was quoted. Windshield was replaced quickly and the finished product was exceptional. If you ever need any auto glass work done, I highly recommend Jim at Olsen's Auto Glass. You will not regret it. read more

My car was broken into and I needed the passenger side front window replaced. The customer service was friendly and helpful and I was able to have a new window placed by 9am the next day! Really made a bad situation better by having the fix be so easy. Highly recommend! read more

I had a driver's side electric window replacement. They do good work, fast as lightening, like to offer front headlight glass buffing for reasonable rates. Answered all my questions. read more

Cannot recommend more! Fixed our leaking drains on our sunroof. Very friendly and professional highly recommended

Finally got a new windshield after having a crack sprawling across the whole front window! We called on a Friday and reserved a drop off time for Monday afternoon. I arrived and left my keys with the gentleman at the front counter, then around 3 hours later I received a call that my car was ready to be picked up! They were very kind and my windshield is good as new! Very clean and satisfied with their work. Would definitely recommend their communication, timeliness, and honesty. Price was as told on the phone and made the process quick and easy. Thank you! Not to mention they have the best prices I've found in all of Eugene & Springfield! read more

I've been to a few other places over the years, but these guys are the best! knowledgeable and ready to help.. no waiting around, talking to people that don't really know the business. read more

Fantastic service! I don't know if it was the owner who was at the front desk, but it sure seemed like it...he had an "ownership mentality" about the business and his phone and in person people skills are very good, professional, courteous, with accurate quotes, both in dollars and timeframe. They replaced 2 wi does in my jeep on short notice: a long overdue windshield and smashed passenger window from a break in Friday night. I called them Monday, they got me in Tuesday. So far so good on the glass! I really like that they did the courtesy of replacing my wipers without an upcharge. read more

I had Olsen's repair my front windshield as well as my rear window after they had been broken from a tree and they did a very good job and made the process easy. About a year later I had a leak in my sunroof, and I brought it into Olson's and they fixed it super quickly for FREE! They made me feel like a valued customer and I will bring my vehicle into olsen anytime I need glass repair in the future! read more

Very affordable. Fair. Honest. Quick. Friendly! They took my Tacoma back window out (from a botched job in WA) and reinstalled it for a very reasonable cost. Will be taking my Chevy in for a small window crack repair at the cost of $40. Beat that!!! The BIG DEAL is that no one else would reuse the same window. Every single business said I'd have to order a new window at the cost of over $400 additional dollars. Olsen's looked at my truck and said "YES, we can fix it." SERIOUSLY! read more

I took in my 2000 BMW 540i after they replaced my windshield 4 years ago since the automatic window wiper wasn't working. They repaired it within hours with no charge after such a long time from their window installation. They could not have been nicer. read more

My car had the back window smashed out during my work shift on a Wednesday night... I was incredibly upset as it was raining and my 3 year old is in a car seat and I needed to get it fixed asap. I did as many quotes online as possible since my deductible was $1000 and I'm a single mom and needed to find the best deal, these guys were the best deal and could get it done the quickest out of anyone I could find in town, I was worried about rain getting in while we were waiting on the glass so they had me come in and they crash wrapped the window for me for free... Then they got the glass ordered and had my car in and out before 4pm Friday!!!! Considering the fact that we didn't actually talk until Thursday and the glass had to be ordered I was so thankful for them! Also the Kia dealership said they send anything they need fixed to them I had complete trust in their work quality! read more

Olsen’s Auto Glass - Broken window - Auto Glass Services Near Me - Eugene, Oregon

Excellent quick service fixing the massive flood of water we had flowing into our Explorer from the sunroof. I would highly recommend them. Great business. read more

Was looking for help and got a word of mouth recommendations Called about a rock chip got a quote cheaper than anywhere else in town and they accept walk ins came right over very friendly and helpful service also very quick I would definitely come back and recommend 7 days of the week read more

This place was recommended to me after my car was broken into and my shield smashed. I couldn't believe how fast and reasonably priced the work was. Everyone was super nice and got me in and out in an hour and a half. Would recommend to anyone needing glass replacement!! read more

I had my front window replaced and all went well until that evening when I noticed scratches on my left front fender. The next day I left work early to talk to them about it and the manager got defensive before even seeing the scratches. He assured me that there was no way that they could have caused the scratches. He repeatedly denied doing any damage. He finally said that I could get an estimate to buff out the scratches and that he would pay for it as long as it wasn't too much. I wasn't asking for much but a little personal responsibility would have been nice. read more

My windshield had a rock chip. I stopped by Olsen Auto Glass to get a quote. (This place is recommended by the garage I usually go to.) The quote sounded reasonable. So I went ahead to get it fixed right there. The repairmen are courteous and very professional. After it was done and I was about to pay, the owner(?) told me that it would be free!! He said because the location of the chip was right in front of the driver, they are not supposed to fix it like that. I was totally surprised by their generosity and honesty. They could have told me to replace the whole windshield and make more money. But they instead fixed it free for me. I'm very grateful for their supreme customer service. I strongly recommend this place. I'll definitely go back there myself if I have the need in the future. read more

My poor van windshield got a crack back in Feb. and had no issues until the other day which lead to spider-webbed glass. I was worried about driving with my Son in the car and so they got me in first thing the next day. Owner even offered to take me to my office and pick me up but I had my bike along but talk about service. Thanks for being quick and easy going above and beyond to make this painless. Bonus they had cash or insurance options...always cheaper to go cash! read more

My passenger window was smashed in by a thief. Luckily, Olsen gave me the best quote and was able to get me in the same day. Not only did they replace the window in under an hour but vacuumed out my entire car as well! Great service! read more

My quarter back window in my 2019 Subaru Forester was smashed in.. being somewhat new to the area I had no idea what to do but after reading some reviews for Olsen's I figured I'd call them up and I'm so glad I did! Tiffany was the first person I spoke to, she made it so simple for me, took the burden off my shoulders and dealt with calling Subaru for me.. such a relief! When the part came in, they made sure to call me right away and get me in before the holiday weekend and even went above and beyond to provide a loaner car so I can continue my busy work day while they repaired my window. I couldn't be happier with the results and customer service! Great people and great prices, works with your insurance company too! Thanks again Olsen's Auto! read more

My windshield molding on my motorhome blew out while traveling in the area. I called Olsen's Auto glass and they said sure bring it in. They had me fixed up and on my way in no time with a great repair. Friendly and capable staff. I highly recommend them. read more

Some idiot broke into my car via my rear vent window, and I needed it replaced. I called around and Olsen's was the least expensive, and had super great customer service. The work the did was fast, clean, and looked good! On top of all of that, dude even lubed the track for my automatic windows in front, and that helped them to work way better. All I can say is, if you have the option, give these guys a call, and see what they can do for you. read more

Husband and I driving on I5 and a rock hit our truck windshield causing a chip and the start of a spider. Called and they said come on in. Pulling an RV we landed in their parking lot. The guys were super friendly, courteous and fast. They stopped what they were doing and plugged our chip. I asked how much and they said no charge as long as you come back! We WILL be back and hopefully you will give them a try! They have a cute "shop dog" that greats you, and anyone that loves animals and treats their customers great is awesome in my book! read more

Recommended to me by a quality auto shop. They replaced my windshield for less than it would have cost elsewhere, got me in and out in less than two hours, and the staff was very pleasant. On top of that they worked on my damaged passenger mirror for free. read more

If I could give them a half star I would. My windshield had a huge crack in it and my insurance company initially routed me to this company. After several frustrating minutes talking with the receptionist, who was terrible and condescending, I quickly realized that this company doesn't care at all about customer service. And they're only open M-F from 7am to 2pm! AVOID THIS COMPANY! read more

I had a break in, they fixed my cars window quickly. Several months later, the window wouldn't close, went partially up but wouldn't seal. I called them, went out there, and they fixed it. No receipt, no problem, no charge. They have a customer for life, they have the kind of customer service that makes sales. read more

My windshield liner/rubber was coming loose on a hot day. Mike and Kimber looked at it, gave me a small (reasonable) estimate, 10 minutes later it was fixed and cleaned up. Free of charge! Nice folks, they clearly take pride in what they do! Thanks Olson!! read more

First time using Olsen's and they did their job, stood behind the price they charged and explained why they were a little more expensive than some of the other corporate shops. I'll take quality over price any day and that is what I felt Olsen's gave me. I would suggest this place to a friend and will return if I need anything done again. read more

Very kind and professional crew. Made an appointment here on short notice after a frustrating experience with Juan at Mover Auto Glass. They got me schedule for a time that worked for me, had the paperwork ready when I got there and a phone call telling me it was ready right when they said they would. They even cleaned up the abnormally dirty dash behind the glass (work van). I'm impressed and highly recommend! read more

Super service. My rear view mirror dropped off so I called to see if they could get it fixed. Not only could they fix it immediately they told me it was a free service. The shop was neat and well organized and Mike took care of the problem promptly. From phone call to back at the house with my mirror fixed took a total of 40 minutes and they were wonderful. I can't say enough good things about Olsen's. read more

Dear Manager/Owner: I wish I had the names of the employees that took care of me and my car so promptly yesterday, Thursday, January 26th. I received nothing less than stellar customer service from your appointment coordinator and your shuttle driver. Your employees gave me warm, friendly and expedient service, really going above and beyond. I loved the convenience of the shuttle and actually bringing my car to me because I was unable to leave work before your shop closed. Amazing! This was my first experience with Olsen's and hopefully your services will not be needed anytime soon, but should I need them I will definitely be back. I will also recommend Olsen's to my friends and clients. Thank you for taking such great care of me and making a bad day so much better. Sincerely and best regards, Lisa read more

I took my 98 Subaru to Olsen's to get the windshield replaced. They were very easy to set up an appointment with and were willing to work with my insurance company. I dropped my car off early in the morning and it was ready to be picked up by noon. All the staff I interacted with were very friendly and professional. They offer rides to and from the shop so you don't need to bother a friend for a favor. They even vacuumed the floors of my car! I would definitely come back again. read more

Completely satisfied with the service at Olsen's! Competent, they know how to do a good job and how to treat customers! I will go there with all my auto glass issues and will recommend to my family and friends. read more

Olsen's auto glass has some nice people. I had a windshield replacement and they were unable to get my rain and humidity sensors working properly after replacement. They even had me drop off my car a second time and tell me they didn't fix anything and it was working properly. There are visible bubbles in the rain sensor adhesive, we'll see if the third time is a charm but this isn't rocket science and these guys are supposed to be professionals. Nice as they are in person I'd never let them touch my car again, I don't have time to bring my car back numerous times until they can get the job done right. It's a shame when the local boys can't do right. read more

Super nice and friendly service. Had a few questions about some scratches I noticed on my window and they were more than helpful. Definitely recommend read more

!!They do not care about their customers time, or even start work when I call to pick it up!! I called to make an appointment to replace my windshield. It would be covered by insurance, so even though I had been told they were a little more expensive it was all the same to me. The woman who answered obviously did not want to be there, and was not out for any customer service awards. She told me it was a 3 hour job, and I asked when I wanted to drop it off. I asked her what times they had open. She told me 11 and I made an appointment even though I had to cancel lunch with my wife on my only day off. I dropped off the car and walked the short 20 min home. I called 10 min before 2 and asked if I should start walking back. She says "oh no sorry, its going to a little longer something else came up" I asked how long and she says 5. That's another 3 hours, the quoted time of the job. I ask if they have even started and the answer is .... "not yet sorry". Apparently they did not know I needed it by a certain time. So I walked 20 min back in the rain. My car in the exact spot I parked it 3 hours before. I know not everyone is super busy, but I work full time, go to school full time, and work on my fixer upper house. 3 hours wasted there when it could have been at any other shop getting the work done....what a joke. !!THEY DO NOT CARE ABOUT THEIR CUSTOMERS TIME. THEY CANT EVEN CALL YOU WHEN THEY SCREW UP. DON'T GO HERE UNLESS YOU HAVE TIME TO BURN, AND WANT SOMEONE ELSE TO BURN IT!! read more

The best. Great service that's organized to take the best care of each customer. Work well done, and at a price which is low and fair. I felt well taken care of from beginning to end in the unexpected need for a new rear window. We are lucky to have them in this community. read more

Great service, they really care about your car and their business. On-time appointments and fast turnaround. The quality was top notch and they handled everything with my insurance company so that I had very little to do other than show up. read more

The folks at Olsen's have always taken such great care of me. Those annoying glass chips one picks up while driving can be dangerous. I take my car to Olsen's and they repair them to perfection. This is a third generation family run business. Can't recommend them highly enough. read more

Great service from the phone call to a new windshield installed. This family business knows their stuff! The quote was $40 less than another local glass company. They even vacuumed the front floor areas. Plus they called our insurance company to see if it was covered. If needed, we will certainly be back. read more