As I was driving down I-5 and approaching a semi-truck, a rock came hurtling towards my windshield…read moreand made a big chip right on the driver's side, below the line of sight. Since the weather was cooling, I knew I needed to get it repaired so the crack wouldn't expand further. I turned to trusty Yelp to find somewhere to go and came across this gem. Eugene Windshield Repair was able to get me in the next day, and the repair itself only took about 25 minutes. All the employees I interacted with were very kind and professional. They explained that they could go through my insurance if I wanted (since it was just a chip, I opted to pay out of pocket, a very reasonable $75), and all about the lifetime warranty. They also sent me out the door with a care package that included some clear stickers in case I ever get another chip so I can keep the dirt out, plus a coupon for a free coffee at The Human Bean! A great local business that I would return to if I ever get another chip.

A few days ago, while driving on the interstate, something hit my windshield and caused a chip. I…read moretook my car to Eugene Windshield and got incredibly pleasant and efficient service. Megan came out to the parking lot and gave me an initial assessment. Brittney, in the office, called my insurance and connected me with the right person to have my bill completely covered. Dewey did the repair and spent time explaining to me what he had done and that there is an unending warranty on the work. I very highly recommend Eugene Windshield Repair.

We needed a windshield replacement. I contacted MK Auto Glass and several others through Yelp's…read more'Project' tab. MK responded with a price point that was agreeable and we set a time and day for them to come over. This was a new experience for me because I'm used to pulling into a brick and mortar building for automotive issues. Well, MK Auto Glass is more of a portable service which probably helps keep costs down. They came to my home with everything they needed in a company van. The service tech obviously knew what he was doing. He went about his business very professionally in removing various components to access the glass, specialized tools for removing and cleaning off old sealants and debris, cleaning off the framework, wiping and applying new sealants.... This was one of those situations where they are displaying total competence and quality workmanship. The job is done and all is perfect with the new glass, including realigning the rear view mirror. They did an excellent job, no issues here! Thanks MK!

My door now is a rattle. My window was broken by thief. I hired MK to come replace the window…read more There were issues getting the right window for my vehicle so we had to reschedule the original appointment. Later noticed a plastic piece of my door missing and whenever the door is closed you can hear all the broken glass inside it rattling around. As I dont have the tools or skills to be able to clean them out myself it just feels like a job not all the way done.

This follows having 3 different vehicles worked on with Novus over the last 6 mos! From a broken…read morerear window in my old Ford Ranger to front window replacements on a BMW and Mini. They were friendly, fast and thorough to the point of bringing me process photos of the removal of my windshield, the shoddy work done by a previous installer and the steps taken to improve the condition of the vehicle to ensure a secure and dry fit of the replacement window. Because of the personable way they worked with me, I didn't hesitate having my wife go to their shop and have the window in her car replaced when it developed a leak. Pricing was also VERY competitive with other shops in the area. The glass always looks good, seal is solid and a great value and experience all around. I highly recommend Novus Glass to anyone needing window work done.

Doug was amazing, I spoke with him when I called to get my Jetta's windshield replaced and was…read morepreviously trying to go through my insurance with safelite but wasn't getting any luck, Doug explained how much cheaper it'd be with Novus and because my insurance didn't end up coveingr it, the price was not bad at all. Their tech Zach came out & did the job and literally did so amazing. Thank you guys so much! I highly recommend.

Fantastic, customer service!!! I wasn't expecting…read morevandalism & theft, for Christmas! However, I had to deal with it. This company was... Fast, Friendly & Fabulous!!! Hands, down? They left the competition, in the dust! I was EVEN wished, a "Merry Christmas!" It will be...NOW!! Thank you's to every staff member, are in order!!! Paul Edward Park

I was referred to A1 when my daughters car was vandalized in her parking garage at school. I was…read moreobviously trying to get this repair done as quickly as possible so she would not be driving in such a rainy area with no window on the back of her car! Autumn and Devon couldn't have been more understanding or quicker for that matter. Within 1 day she had her new window installed and everyone we dealt with was professional and super helpful. Great team!! Hope i never need them again, but will not hesitate to call A1 if I do!!!!

Professional, friendly, courteous, no nonsense customer service. Top quality windshield, sealant…read moreand workmanship. Cost was exactly what I was quoted. Windshield was replaced quickly and the finished product was exceptional. If you ever need any auto glass work done, I highly recommend Jim at Olsen's Auto Glass. You will not regret it.

My car was broken into and I needed the passenger side front window replaced. The customer service…read morewas friendly and helpful and I was able to have a new window placed by 9am the next day! Really made a bad situation better by having the fix be so easy. Highly recommend!

I took my Lexus here and he replaced my window fast. I did make an appointment prior to my…read morereplacement because I have a sensor in it and the glass had to ordered. It arrived as it was suppose to and in an 2 hours and it was completed in that time frame. Fast forward a year and I got a rock chip and Matt fixed it super fast! Thank you! I'll recommend to everyone.

Great customer service. Great price on my windshield replacement. Thank you, Jim! I will recommend…read moreyour service to friends.

I was unlucky enough that my glass broke for the second time in 4 months…read more I am confident that Safelite's good work, with warranty and recommendations. the fastest and safest way to get the job done. I especially thank the technician Austin who showed quality of work. Thank you Safelite.

Everyone there was very kind and respectful. The technician who worked on my vehicle explained my…read moreoptions, explained all the things he was going to do, etc. Amazing place and customer service.

Tyson was a great technician. He completed the work quickly and efficiently. The entire team was…read morefriendly and professional, helping me get checked in and set up without any issues. The whole process was smooth and fairly quick. I would definitely recommend them to others.

Always a pleasure to go where they remember your name! HERES THE DEAL…read more.. Headlights looked crappy. They restored them to look brand new! They charge ya $120/ for the pair! That's $60 bucks a headlight. About as much as you'd spend with all those loser sprays/ treatments you can buy. But here someone does it for you in a couple hours and you're back on the road! Check em out ! you'll be happy. They give you a free coffee to Human Bean too!

I am very impressed with the fantastic job they did! I could barely see at night while driving…read morebefore and now my headlights are good as new. Thank you!

My BF got my windows tinted for my birthday (10/10 boyfriend) . This place did a flawless job. I…read morewas asked to look for bubbles and come back if I found any. I found none. It looks perfect.

Rounding up simply because they seem like they are trying to get established in the area and are…read morequite friendly. Scheduling was easy and they even offered to give me a ride which was not needed, but truly appreciated. Sadly, the quality of work just isn't there. The window tint on 2 of my windows is peeling on the edge and squeaking and there are hundreds of small bubbles/debris in the tint from what I am assuming is poor quality microfiber towels used to clean the windows. The tint was also not cut properly in several areas leaving an unsightly gap at the top of each side window. I went back to inquire on having them redo the windows and received a great deal of pushback and excuses about the debris. In the end they agreed to redo 2 of the windows, but given the results I later decided that I wouldn't really be happy and am going elsewhere to have my tint redone. If you aren't picky and just looking for a good price this place might be for you, but if you have a nice car or are an enthusiast who appreciates high quality of work it is probably best to look elsewhere. Hopefully the owner(s) take this review as an opportunity to perfect their craft and work toward better results for their customers. I always hesitate to leave less than favorable reviews for any business, but I have to be honest when I say my experience just wasn't great.