I called a couple of Windshield shops prior to calling Olsen's, looking for a decent price to repair a leak that I suspect coming from the seal around the windshield. Jim Olsen answered the phone and he was the very informative and generous with help. He offered a couple of things to try before I bring it down and If I did not resolve the problem myself, I could bring it down for a free "Air Test" to check the general state of the seal and if needed, he could continue with another test.... at a fair price, to further identify if the windshield is indeed my problem.
All the other shops (except Safelite, who does not "just replace a seal) was asking the $95 - $100 just to look at it. Once I called Jim and talked with him, I knew where I was going to bring my vehicle and probably any other glass or window problem I have in the future.
1st impressions and nice people go along way with me and I was impressed.
Steve read more