Don't give them money up front, you'll never see it again if they decide not to do the job…read more We called Culver Glass to replace a 3 X 5' window (w/white grids) and a 12' bathroom mirror. Culver Glass said they would charge a $260.00 deposit before they would measure and give us a quote and the $260.00 would be deducted from the final bill when the job was complete. They came and measured and after not hearing back from them we finally called for the quote and we were told that they could not replace the mirror at all and they could not replace the window with the correct grids. Since they couldn't replace the mirror at all and couldn't provide the correct window, we asked about the $260.00 deposit and they said they would not return it and didn't! What a scam!

We called to have a window replaced before we sell our house. They were amazing to work with from…read morestart to finish. We were quoted about 2-3 weeks from estimate to install but they were able to get the glass installed a week after estimate. It only took about 20 minutes. We highly recommend this company.

Walked into the store and was met right away by a very sweet woman who helped me and made me feel…read moreso welcomed. A guy worker overheard what I needed and offered to do it for me right then and there and it was EXCEPTIONAL customer service!! Definitely recommend!!!

I am a licensed contractor. I made a small custom order only 4 windows, they were supposed to be…read moreready to pick up in 10 days. Instead the order took more than a month to arrive, and after I called to confirm it was ready, I went to pick up the order and staff could not find the screens. Even stranger, they don't know whether the screens were provided by the manufacturer, and they called the manufacturer to ask whether screens were sent or not sent. Then they said they would fabricate screens and it would take an additional week! No apology, no professional demeanor, I will not buy from Lane County Glass again. I gave 2 stars because thankfully the windows were the correct size.

Great service on replacing an old Millgard window. I took window into them and they repaired it in…read more1 week, 1/2 the time other glass shops quoted and 1/2 the price. Nice guys to work with also.

Definitely recommend I-5 Glass. Daughter's vehicle was broken into so I called I-5 Glass from…read moreNevada on 11/18/25 to request quote for a broken window. Very affordable pricing and even scheduled replacement for the next day. Fast and friendly service.

Purchased a dual fuel Bertazzoni range there. Nice sales staff and beautiful-looking product. The…read moreproblem isthat the oven does not hold the set temperature and the temperature gauge on the oven display does not relate to the internal temperature of the range. the oven thermometers (2) have been replaced to no avail. it is impossible to bake cakes/pies/ or anything requiring over 30 minutes in this range. the product is faulty and the repair services recommended by Emerald are not effective.

Purchased a pre-hung French door set. what was delivered was two doors not attached to a cracked…read moreframe-not pre-hung. Then when I had them precesionnaly installed the weatherstripping between the two doors is not the proper size and the top and bottom has about an inch opening each. So bugs and weather intrudes. I will have this system replaced and toss this in the trash. I will never use this company for any further doors or windows. Garbage and terrible customer service.

I took my Lexus here and he replaced my window fast. I did make an appointment prior to my…read morereplacement because I have a sensor in it and the glass had to ordered. It arrived as it was suppose to and in an 2 hours and it was completed in that time frame. Fast forward a year and I got a rock chip and Matt fixed it super fast! Thank you! I'll recommend to everyone.

Great customer service. Great price on my windshield replacement. Thank you, Jim! I will recommend…read moreyour service to friends.

Everything about this company was amazing. From the quote with Wayne, to Stacy in the office who…read morehelped with scheduling , to The installers Raul & Brandon. Everything was as it was supposed to be, no surprises! Thats so rare these days. The installers were on time & professional and were very quick with my glass replacement project. If I have any future work, I know where to go. Thanks so much Abee, all the best, Dawn

***Update 8 weeks later: they finally called me back to schedule an install. The gal on the phone…read morewas pretty curt and unfriendly. Guy that came to install the screen door got the job done, but was grumbly throughout the process. "Thanks for coming out!" I said as he was finished and leaving and he grumbled something into his beard. Very weird experience all the way through with this company. I will never use them again. *** I'll update my review if they ever call me back! I hired them to get a screen door for my back patio. Pretty straightforward. Someone came by, measured everything, took cash as 1/2 down deposit, said they would call to schedule installation.......poof. No more contact efforts from them. It's been 6 weeks. I've called a couple of times to follow up and ask about scheduling, how far out are you, etc; they always say "that person is on the other line" or "the person that does that isn't here right now but I'll have them call you" and it never happens. At this point I'd just like my $100 back!

Easy to work with, we needed a sliding window repaired. Offered to have someone come out, but…read moresaved us some money by letting us bring the window to them to measure. We had to order the glass, but it was relatively quick. They called as soon as the new glass came in, and we were able to bring it back and have the window fixed in less than an hour.

I needed the glass replaced from an antique octagon shaped frame from 1895…read more Brought the wooden frame to McKenzie Glass and they matched the not so perfect shape perfectly. Great place to get your large orders or just an antique picture frame. Thanks!

Professional, friendly, courteous, no nonsense customer service. Top quality windshield, sealant…read moreand workmanship. Cost was exactly what I was quoted. Windshield was replaced quickly and the finished product was exceptional. If you ever need any auto glass work done, I highly recommend Jim at Olsen's Auto Glass. You will not regret it.

My car was broken into and I needed the passenger side front window replaced. The customer service…read morewas friendly and helpful and I was able to have a new window placed by 9am the next day! Really made a bad situation better by having the fix be so easy. Highly recommend!

Great work and great people! Install to clean up was excellent! They also give information on the…read morecare of the windows, and will not It sell something if it's not necessary. Always enjoy having them to take care of my windows. I know that I can trust Seburn's prices and work.

I called, they came and measured, they ordered the window, they called and came over the day it…read morecame in. They moved a pot for me. One week turnaround! They cleaned the void and installed the glass. They cleaned the window and left the area clean. They themselves were polite, clean, didn't smell like smoke, didnt swear, left the areas, inside and out clean. This is my second time hiring them. Family business. Reccomended by one of our largest local window manufacturers. I will call them again.

I have given them full payment and I have not heard back from them in a number of weeks. I have…read morebecome a bit concerned about my choice of companies and I will follow up with a phone call to them as soon as possible. I owe them a huge thank you because they responded to my previous review and I am in error ! I met with them after being discharged from the nursing home from hell and I have no recollection of signing the contract with them at all. Maybe this is related to the trauma of having surgery and having no support from my family but I owe them a big apology due to my lack of memory. I did sign a contract which I don't remember and I'm very pleased that I received a call from them today. Moral of my story is that surgery is a traumatic event followed by neglect in a nursing facility. I had underestimated my mental state when I should have known better. I am looking forward to my new glass and screens in the next few weeks.

Best worker in the construction field. He was on time and completely professional. Couldn't ask…read morefor better. We are happy