Horrible service. Shit installation. Not impressed. I wish I spent my 4k somewhere else.read more

4 years ago: I got estimates from Mark and Co and 2 other suppliers. I hired Mark and Co because…read morethey were the lowest bid. Then they told me that they "forgot" to include one of the windows. They could not do the job for the quoted price, but they would do it for the price on the next lowest bid. So was this an honest mistake or a scheme to get the job at the best possible price? Incompetent or dishonest? I would be interested to know if anyone else had the same experience. Installers were dirty, poorly dressed, did not appear to know what they were doing. Left black fingerprints all over all of the interior walls. A year later I had to recaulk most of the windows. Co-owner Dave told me that I had a glass-breakage warranty. Present day: I had a broken window. The only reason I called Mark and Co is because they had promised me a glass breakage warranty. On 12/20 co-owner Kelly came and measured, and told me that I do have a glass breakage warranty. I informed Kelly that I am selling the house, that closing date is 1/13 and I need the repair done before then. Kelly said this would not be a problem. Mark and Co filed a warranty claim with Milgard on 12/20. I called Milgard on 1/4, they said Mark and Co had given them the wrong order number. After much back and forth with Mark and Co, they finally admitted that I do not have a glass breakage warranty. On 1/4 Kelly told me that "today" he would order glass to install in the existing frame, the glass would arrive 1/9, and he would install 1/10 or 1/11. On 1/9 I called to confirm this appointment. Dave told me the glass had not been ordered because Kelly "called in sick." 4 days to closing and the glass has not been ordered!!! Dave promised me that he would order the glass "today," and scheduled an appointment to install on 1/12 at 3pm. He did not show up for this appointment. At this point I cancelled my contract with Mark and Co and called another supplier. Kelly responded by leaving a rude, unprofessional, and threatening voice mail. Good riddance.

From our first visit to the showroom to the initial consultation in our home, through the ordering…read moreprocess, and finally the installation of our beautiful shades, VSC has been wonderful every step of the way. A special shout-out to Luka, who consulted with us in our home, prepared our estimate, and installed our shades this morning. He was professional, personable, knowledgeable, and a pleasure to work with. We highly recommend VSC!

VSC gets high marks for their professionalism and followup. Their warranties and service are first…read moreclass! I highly recommend them.

Our blinds were awfully dirty and haven't been professionally cleaned in 5 years; they brought…read morethem back to life, our blinds nearly look brand new again! Quick turn-around, affordable price, detail oriented and thorough communication. We will be referring all of our friends and family to them!

I am so pleased with my experience today. Isaiah and Rich were quick and professional. They were…read moreable to get me scheduled quickly. My blinds look fantastic. Price was affordable. Highly recommend.

Great work and great people! Install to clean up was excellent! They also give information on the…read morecare of the windows, and will not It sell something if it's not necessary. Always enjoy having them to take care of my windows. I know that I can trust Seburn's prices and work.

I called, they came and measured, they ordered the window, they called and came over the day it…read morecame in. They moved a pot for me. One week turnaround! They cleaned the void and installed the glass. They cleaned the window and left the area clean. They themselves were polite, clean, didn't smell like smoke, didnt swear, left the areas, inside and out clean. This is my second time hiring them. Family business. Reccomended by one of our largest local window manufacturers. I will call them again.

Great service on replacing an old Millgard window. I took window into them and they repaired it in…read more1 week, 1/2 the time other glass shops quoted and 1/2 the price. Nice guys to work with also.

Definitely recommend I-5 Glass. Daughter's vehicle was broken into so I called I-5 Glass from…read moreNevada on 11/18/25 to request quote for a broken window. Very affordable pricing and even scheduled replacement for the next day. Fast and friendly service.

We purchased tile for three rooms in our new home from Imperial Floors, and had them perform the…read moreinstallation. The tile purchase experience was fine, and the staff very helpful. However, the company did not stand behind their installation work. Water from one of our showers would routinely leak out of the shower and on to the surrounding tile floor. Not being contractors, we assumed the issue had to do with the shower doors. We had our contractor out to review the situation, and discovered that when the tile was installed, the installer did not prepare the underlying surface correctly, and there was a high area in the middle of the shower that directed water to the outside of the shower, rather than to the drain. Imperial Floors refused to even look at the issue, stating we were outside of the warranty period. Clearly, this was an installation issue as was confirmed by our contractor. Our contractor was forced to remove the shower tile floor, and the underlying high spot, and have a different tile installer complete the installation. If Imperial Floors would have come to look at the issue it would have been clear, however the owner of Imperial Floors refused. This represents a complete lack of customer care. We would not use Imperial Floors again.

Another flawless experience with Imperial Floors! We have done business with Todd Crump at Imperial…read morefor around 20 years, and have had numerous floors installed in two different homes. Without exception, our experiences have been very positive. Zero complaints!! The installer we have come to trust implicitly, having watched him work through tricky situations (i.e.,uneven floors), is Allen. We will wait to start on a project until Allen is available because we know we are guaranteed a great outcome. In our latest project he worked with Jason, and the work was impeccable and finished well ahead of schedule. Two seasoned professionals on the job!!! We recommend Imperial Floors without reservation. We've had nothing but excellent outcomes working with Todd and Allen over the years. Bonus: who knew having floors replaced could be FUN??

These folks did an outstanding job on my 10+ year old blinds. They are 2" wood look blinds. After…read morereplacing broken string - can't believe how long we lived with it, our blinds look brand new! They gave us a fair quote and earned every penny of it! Very easy to work with. Will definitely go back again.

Excellent service and very professional. Blind cleaning is not cheap, but when it comes to fabric…read moreblinds and shades, it is well worth it. Very careful about safety during this time of Covid. Wear masks and keep contact to a minimum. Highly recommend!

Great customer service and selection. We brought in our lamps and the staff helped hand select…read moreshades that would work for them. They had a good assortment for each type which were different styles and eras.

My sister wanted a new light for her bedroom and I wanted to help. The selection here is extensive…read more And, we found the perfect light, but she has slanted ceilings. What to do? No problem. They have a full repair shop and were able to add an extension that swiveled. These folks are locally owned and extremely experienced and helpful. I had to recommend them.