Everyone that answered, from receptionist, the billing department and the installer were very…read morefriendly, open and honest. They've got very reasonable prices and the wait to fix our door was decent.

This place is a joke. Called numerous times to simply schedule an appointment. I should have known…read morebetter when I couldn't even get a call back for a FULL HOME DOORS/WINDOWS replacement estimate. Talk about huge loss. Finally was able to schedule an appointment with the install manager and got stood up. No call no show. I had to call them to find out he decided not to show up to work today. Take your business elsewhere.

Track Town Glass did a fantastic job replacing five windows for us. They were on time, they got it…read moredone faster than any other company we called said they could, and there were priced very competitively. They're also very pleasant to work with. I'll definitely hire them the next time we need window work.

I had a broken bathroom window, and the gentleman from TrackTown Glass gave me a very fair quote,…read morecame out promptly, and did a great job. I would definitely hire Track Town again - reliable and fantastic communication!!

They did a nice job and we're happy with our new windows. The job ended up costing a lot more than…read morewe expected because they found rot under the siding on one side and it took a while to find someone to fix that. But we finally did and it worked out. I appreciate the folks at AP Windows for providing good advice, quality work, and low pressure sales.

Competitive pricing. One tricky bay window was a work of art. The team was fast and efficientread more

I have given them full payment and I have not heard back from them in a number of weeks. I have…read morebecome a bit concerned about my choice of companies and I will follow up with a phone call to them as soon as possible. I owe them a huge thank you because they responded to my previous review and I am in error ! I met with them after being discharged from the nursing home from hell and I have no recollection of signing the contract with them at all. Maybe this is related to the trauma of having surgery and having no support from my family but I owe them a big apology due to my lack of memory. I did sign a contract which I don't remember and I'm very pleased that I received a call from them today. Moral of my story is that surgery is a traumatic event followed by neglect in a nursing facility. I had underestimated my mental state when I should have known better. I am looking forward to my new glass and screens in the next few weeks.

Best worker in the construction field. He was on time and completely professional. Couldn't ask…read morefor better. We are happy

The wonderful wizard of the mid-valley has completed several projects for us in the last month: a…read moredoor repair, minor floor repair, reconstruction of a deck, and a creative platform solution to rotting planks on our porch beneath our washer/dryer. Barry is skilled, efficient, communicates well, and went above and beyond to meet our needs and timetable. He is easy to work with and does quality work at affordable and fair prices.

Barry did a great job for a very fair price. His attention to detail is great and he very much…read morecares about you being satisfied with the job he does. And he will advise you well and give you a fair price.

We've done business with Dyer Skylights twice now, once in 2020 and again just recently. In 2020 we…read morehad Geoffrey install 4 sun tunnels in our kitchen and family room to improve the natural light. This year we had him remove the sun tunnels from the kitchen and replace them with skylights. The sun tunnels do a nice job of letting in light but we wanted to be able to see the sky so we upgraded. Both times Geoffrey was very responsive to our requests, provided timely and fair quotes, did the jobs when he said he would, was very professional and polite and finished everything when he said he would and cleaned up afterwards. His quality of work is excellent. I have recommended him to several friends and he's done work on other homes in our neighborhood after the neighbors saw the improvements in natural light in our home. I can's speak highly enough about how hardworking and nice Geoffrey is and I give him my highest recommendation.

We recently bought a new house with vaulted ceilings and several skylights already in place…read more However, the house desperately needed a new roof. In the process of working with the best roofing company in town (Evergreen Roofing)... we were referred to Stephen Dyer of Dyer Skylights, here in Eugene. Due to our pitched roof, the installation of skylights, would have been too costly, because of all of the interior drywall that would have to be fabricated to cover the open space in our attic, located between the exterior roof and our interior ceiling. So disappointing - However, Stephen Dyer to the rescue! Due to our budget constraints, he suggested using Solar Tubes in our case. We are from Hawaii, and we had never heard of them there, because Hawaii has an abundance of natural sunlight, and skylights (or solar tubes) are pretty much non-existent there. Anyway, we ordered 6 of them. We waited several weeks before the installation could be scheduled. Imagine our disappointment when all 6 of the solar tube openings in our ceiling had several excessively brights spots in them - kind of like the bright intense light created by a magnifying glass in direct sunlight. Stephen told us he had never seen that effect before, but that he has a 100% satisfaction guarantee, and he said he needed to think about it over the weekend - and he needed to do some research with the manufacturer, early in the following week. Well, he came up with TWO (2) possible solutions, both involving extra parts that would have been quite expensive, if we had been ordering them on our own - but due to his relationship with the manufacturer, and his 100% satisfaction guarantee - there would be NO COST to us if we wanted to choose either OR even BOTH Solutions! Amazing. I've started calling Stephen Dyer the "Genius of Customer Satisfaction!" It turned out that there existed a type of light diffuser he had sampled when it first came out, but that he had had no need for it, and so he had never ordered one. Stephen had six (6) sent out for us to try (at no cost). He also ordered six (6) highly stylized deluxe lens covers that matched some of our existing light fixtures (also at no cost to us). It turned out - that we chose only to use the diffusers. We saw that the deluxe lens covers did a better job of solving our excessive-light problem, but we just loved the modern look of the original factory covers, so we stayed with those, along with the diffusers, which were nicely hidden inside each solar tube. He not only had his workers bring all of these items out for us to try, but he gave us time to consider everything, so we could make the choice that would be best for us. This company is the only company dedicated to Skylights and Solar Tubes that we could fine in Eugene-Springfield. They are truly expert in every aspect of these products, but they also stand behind their products, and they have proven to me that they would NOT stop working on our problem, until they found a creative solution that has completely satisfied us. I highly recommend this company. I found them trustworthy, caring & concerned about our satisfaction. In addition to that - they really know their business. I didn't even mention it above, but during his initial visit, showing us our options, (at no charge) - Stephen really impressed us with his "Keen EYE for Light." He gave us excellent guidance on how many solar tubes to put into each room, and exactly where to place them. In retrospect, he was right on. Perfect Placement & Lighting for our home, via Stephen Dyer's recommendations. I believe that Dyer Skylights is a business we are lucky to have in Eugene.

I have used Fredrick James Construction from projects, large and small, for 6 properties and find…read morehim to be my go-to contractor over the past 15 years. He first worked on our Coburg farm barn rebuilding and shoring up a number of projects. At that time I used a different contractor and handyman for my rental properties but I found that after one or two projects with other companies I'd moved on because of dissatisfaction with their quality. Fredrick James Construction has been getting more and more of my contracting work and I'm not planning on going anywhere else in the future. Repairs, drywall, carpeting, flooring, painting, doors, decking, counters, fencing, I can't remember everything he's done for me. He is very responsive and flexible, priced well and always strives to keep me satisfied with his work quality. I trust him with my house key. He is the best.

If ever a contractor deserved five stars, this one does. The company provided a detailed, accurate…read moreestimate, started the project when they said they would, performed the work as specified, kept the site clean and secured, and gave frequent progress reports. Fred, the owner, and his crew were competent and professional. The job was to upgrade and customize a house I had just purchased. The budget ended up being around $60,000. It included a complete remodel of the kitchen and one bathroom, practically from the studs up, and new LVP floors, baseboards, ceiling lights, and paint throughout. They also vastly improved the deck with handsome railings and steps down to the yard. Actually, if I could, I would give FJC even more stars. Of all the contractors I have worked with over my lifetime, Fred was by far the most committed to ensuring that I got what I wanted, and the most collaborative. His suggestions and creative solutions vastly improved the ultimate design and saved me money in several areas. He also has excellent taste. The LVP flooring that he found and recommended to me is stunning. I spend a few minutes every single day just admiring my floors - yes, I actually do. And finally, Fred is a self-starter and uses his initiative in appropriate ways. As one example, the movers had left my heavy outside dining chairs stacked up on the deck. I asked Fred to un-stack them and place them around the table. The next thing I knew, the chairs were in place, the new cushions had been unpacked and placed on the chairs and the shipping cartons had disappeared. They don't make 'em like Fred or his company very often. I recommend Frederick James Construction for any job, large or small.

I need to replace two windows that had seal leaks. I originally contacted Andersen windows who came…read moreout and gave me a quote of $6,000 to replace 1 window! They only do replacements I came to find out. I called Jones and they quoted me a quarter of the price and replaced the glass. Although supply chain issues delayed the installation for 6 months, hence the 4 stars. The installation was professional and they did a great job. It was a very cold day and they were very cognizant of the inconvenience of having open windows. They did a great job. It was worth the wait.

I had very old single paned windows in my home and knew it was time to update. I contacted Andrew…read moreat Jones Windows and he quickly came out to give me a quote. I was very busy during that time and Andrew was able to accommodate my schedule, calling back when I needed him to. He really went out of his way to help me through this process. I finally decided to go with this company. They were very busy so I had to wait a bit for the install, BUT - they showed up when scheduled and were finished the same day!! The place looks great with these new windows!! I had a small issue getting my final invoice from the office (paperwork stuff), but once again, Andrew made it so easy to get everything I needed. He is a real gem to this company. I would definitely work with him again.