All the people we dealt with at Dalton Carpet were extremely friendly, knowledgeable, and professional. They were timely. The Carpet arrived on time and the install took place quickly. I would definitely use them again and I thought they gave a good value for the money spent. read more

Great service when we walked in the door. Beat others prices. Better quality pad than the competition offered.

I've used Dalton to carpet my entire house- twice. They will roll out the red carpet for you.

I've been using Dalton carpets for over 20 years! Great to work with and they provide the product in a timely manner. My last installation was last summer and we absolutely love our new carpeting. Rocky Richard and Rocky Jr all take the time to walk thru your options and work with your budget. I use them for both my own personal home and my rentals and oh yay the RV too!! Easy to work with and they provide installation all you do is get the room ready for them. read more

Loved the installer team. They were at the house all day and we were sure to leave them a niceeee cash Tip! They were able to install 3 bedrooms, closets including a walk-in closet and a stairway. read more

This company must not like customers. I've literally called them 4 times in the last two months to come do an estimate on my 4 bedroom house that needs to be re-carpeted. Each time I've talked to an actual person who's said they'll have someone call me back to schedule it... Then nothing. O-Well their loss. Good thing they're is now than one carpet company around. If they can't even make a return think about how reliable they'll be installing your carpet... Just saying. read more

My contact was Wes. He did what he said he could do when he said he would do it. Amazing. We were out of state and relied on him to get things done. He did just that. He kept us informed as the process went along, as the carpet was a special order. We moved in with a beautifully laid carpet, that was installed as ordered. So thanks to the installer too. We are now going to have the hall done because of this great service. Will report on it later. Thanks Wes and installers for a beautiful install. read more

We were so impressed with Dalton Carpet from the first time we stepped through the door. Helpful, courteous and answered all our questions. They called to schedule a measuring within 2 business days and their installer Mitchell came out on time. Dalton called at 9:00am the very next day to give us a quote and then we got a call the next day from Mitchell to tell us the install date. He called to say he was on his way and 10 minutes he was at our door with a smile and went right to work super fast. Dalton needs to give this young man a raise. They are very blessed to have such a reliable, friendly hard working guy on their team. We were most impressed with the beautiful job he did and with the entire Dalton Carpet team. We will most certainly be back for our bedroom and recommend them in the future. Many Thanks ~ David & Cheryl :) read more

Straight to the point. That's how I would describe my experience here at Dalton Carpet. They asked what I wanted, I told them, they found it, I bought it, they loaded it, I left. It doesn't get any better than that. Great prices and exceptional service. I highly recommend Dalton Carpet to anyone. read more

This place is the only place to go. A really family like vibe , with great knowledge on top. Strongly recommend this business!

I went in 3 times to see a specific product with questions, they were rude, short and in a big hurry to go back and set on their butts. I bought the product at Jerrys in spite of liking Daltons better. Your not the only store in town! Customer service makes/breaks you!! 0 stars read more

Dalton Carpet has been super. The installers were able to put in carpeting and laminate flooring in a 1900 sq ft house in three days. They did a truly outstanding job, new floors look beautiful. They also helped move extra heavy furniture (for an additional fee). They also cleaned up left over product, vacuumed and swept. We are very pleased with the end result. Recommend Dalton Carpet to anyone who is looking for excellent product selection, great installation, plus they're a local Eugene company. read more

I was so excited to finally be able to afford to replace my carpet with flooring, but unfortunately I was sadly disappointed in my purchase from Dalton Carpet. I spoke with the owner, Rocky, about the flooring that I was looking at to make sure that it was pet durable and could handle pet accidents. I have a 5lb dog who only pees a small amount. I was assured that it was. The flooring is now warped and ruined in every little spot my dog has had an accident. At the front door it has lifted edges even though I have a entry rug. It only takes a small amount of moisture to ruin the flooring. This started happening within a month of installing the flooring. I called and spoke to the owner about my concerns. He said he would call me back but as of yet that still has not happened. I would not recommend this company as I feel that they will say whatever it takes to sell you something. read more

I went in looking for material to patch a section of our carpeting and got exactly what I was needing. All the staff were very accommodating and quick to get what I needed. Great customer service. read more

We've used Dalton Carpet over several years and have always been pleased with the service, product and installation!

Easiest purchase I've ever made. I dealt withRobert and he was very accommodating. I can't comment on the carpet as I won't pick it up for a week. read more

My husband and I have successfully shopped at Dalton Carpet for years, but never again. We found the product we wanted at a good price but apparently they no longer install their product but instead give you the name of contractors to do the work. This is where it all fell apart. A very inept contractor came to our home, tore out to old carpet and began to install new laminate floor when he realized he hadn't scheduled enough time to finish the job. Furniture was piled in other rooms, dirt and grit everywhere. Half a floor down with nails sticking up and the guy didn't answer his phone or e mails for 3 weeks. When he did, he made more excuses and gave us a vague future date to finish. We found another installer who did a professional job. Meanwhile, Daltons' management claimed no responsibility or even concern for our plight. When we tried to speak with them about resolving the problem, all we got was a big blank stare. We told them that after doing business with them for 30 years we'd never return...another blank stare. Beware of doing business with Dalton's! read more

These guys are awesome! We walked in and within 30 minutes were walking out very satisfied! We got a killer deal on REM carpet and couldn't be happier with our selection! Thank you guys! read more

My wife and I went all around town trying to educate ourselves about the carpet, pad ,moisture barriers etc. Some businesses offering free installation. A good friend had just carpeted his house, looked and felt great. So we went to the same business to select the product, get pricing , actually paid for a measurement. A good friend said " before you go all the way, go see Rocky Sr." We're so glad we did. He is like a walking computer when it comes to his business and industry. Dalton Carpet saved us a lot of money. They were extremely efficient, the carpet is AWSOME! We will recommend this business to everyone who needs this service. Rocky Sr. , Rocky Jr. and the entirety crew..., Thank you so much, you made our house new again!! Ron & Dianne Doerr read more

I've used Dalton Carpets many times and each and every time I have had the best of the best experiences. They are extremely knowledgeable, courteous and prompt. Dalton is who I recommend all the time. read more

Experience started out ok. Worked with a sales associate who seemed friendly and picked out some carpet my husband and I loved. Problems came when it came time to fix all the damage that was done to our house during the installation process which included deep scratches on our hardwood floor and numerous scratches and marks left on our walls and door frames all over the house. The people at Dalton Carpet tried telling us initially that the person who installed the carpet was responsible for the repair and we would need to deal with him. We refused to let Dalton Carpet wash their hands of any responsibility so we continued to communicate with them including getting multiple quotes at their request including from the place they specifically said they worked with. In April after two months of going back and forth, numerous phone calls that weren't returned, and one headache after another, we became antsy to get this resolved because I was due with my second child. The week my daughter was due we called and overheard one employee say to another "I don't give a s*** they are having a baby..." My husband wasn't exactly sure what else was said but after hearing such a disrespectful thing being said he threatened to take them to small claims court because we were tired of waiting for ANYTHING to be done. We ended up working with the installer to get everything resolved. He ended up going through his own insurance and we were sent a check to cover repairs of the floor. The people at Dalton Carpet have still not called to check on us or our situation to see if everything was resolved. Once they took our money and sent out someone to install the carpet they seem to think their job was done. My husband and I ended up feeling absolutely disrespected by their treatment of us and our situation. read more

I've always had great experiences with them. They are knowledgable and helpful without being pushy. If you have your own carpet installer, they give a discount off of their "free installation" price. read more