Great experience. I went over just before closing and test-drove a car, and was happy that they did…read morenot get in a hurry. I bought that car after having a mechanic check it out the next day, and when I returned to get it today it was newly washed. They even replaced the battery in the remote, and this was after I gave them my check yesterday. I would recommend this place. My wife and I felt we were treated with respect and care. Thanks Jay.

Dealership holds onto title and other paperwork until last minute. Paid cash for a vehicle over a…read moremonth ago and they still haven't sent paperwork to DMV. Receptionist stated that was dealership policy and her tone and mannerisms made me feel like she didn't care. Would not, will not recommend or purchase a vehicle from dealership. Once they get your money customer service is nonexistent.

Great customer service. Very professional. Pete really helped me a lot with my new car. Recommended…read more100%

I have been dealing with Madsen Motor Company for about 6 years now. They service our fleet of 2…read moreMercedes and 2 BMW. Top of the line service and advice always. Craig & Wayne are the best.

First, let me inform you all that Cary Imports was purchased two years ago by the current ownership…read moreled by Hudson Weaver. So all of these negative reviews from 2023 and earlier are irrelevant. Second, if you have been shopping for a pre-owned car lately you will have found dealers, locally and out-of-state, with doc fees approaching $1000. Additionally, they charge nonnegotiable fees for services like interior conditioning and paint enhancement...adding another $1000 to the final, out-the-door price. Yesterday (8/13/2026), I went to Cary Imports to look at two cars that I had found online (Cargurus). I had no idea what to expect. Fortunately, I found a neat, well run business offering clean, high-quality used cars owned and managed by a friendly, affable young man who is there to provide an exceptional car buying experience. Both cars I tested were very clean, well maintained, and fully documented. The price I paid for the car I bought was the price listed on Cargurus, which included the $499 doc fee. The appropriate taxes and license, registration, and title fees were calculated and added at closing. That's it. It was an enjoyable, satisfying experience and one that I can heartily recommend. It was almost fun! Thanks, Hudson!

great buying experience! I came from out of town to buy a car that I had not seen in person. The…read morenew owner of Cary Imports took the time to walk me through the process.

Best place to shop for a vehicle. You will be treated right. Edna, Ricky, Sal and Kody are the…read morebest. They also have awesome mechanics. If you Need a vehicle try here first, you'll be glad you did.

Just stopped in without an appointment after seeing a car on the website. Steve was very welcoming…read moreand professional even though he was busy with another customer. After a test drive, we came to agreement on a price and made the purchase and took home the car. We felt like we got a good deal on a really nice used car from a fair and honest local business owner.

I recently purchased a car for my daughter. While on the lot I pointed out that the tires should…read morenot have passed inspection. Since I drove 2/1/2 hours to see the car I didn't know a local mechanic. Before the trip Jose assured me nothing was wrong with the vehicle. I trailered the car home the first night the car alarm was triggered multiple times. I took the car to a Land Rover mechanic the next morning. He said the car should have never passed inspection. He found the rear door latch was bad, someone wedged a piece of metal in the hood latch to keep that sensor from tripping. The vehicle had been wrecked and not reported and the front sensor was damaged. So far I am out of pocket $1,300.00 in 48 hours. Beware Jose only cares about a sale and does not stand by his product. Z-Auto is also at fault for a fraudulent NC inspection.

On 4/26 I bought a 2012 Lexus RX 350 from TMS. This is my 4th Lexus purchase. I have been driving…read morethe SUV for over 2 months and very happy with the purchase. I took it on a long trip to NY with absolutely no issues. The car was in incredibly good shape inside and out for a late model. I mean, any car can be a lemon or have problems after a sale/purchase (especially late models) but I really think TMS tries hard to source from quality local dealer trade-ins (not auctions). Nothing is guaranteed but we both got lucky with this specific car. Given the pre-owned car market the price was firm but very fair and no "extra" BS charges. The price I was quoted was the price I paid the day I came to pick it up. Overall great experience.

Update: Owner resolved the issue. Please read entire review…read more 2 weeks later TMPS alert remains off. So happy Sam the owner voluntarily fixed the problem even if if took over 1/2 day of my time.Based on my overall experience, I would encourage anyone considering purchasing a vehicle from Cary Auto Sales to have a thorough independent inspection and diagnostic scan completed BEFORE paying for the vehicle. I purchased a 2014 Toyota Avalon Limited from Cary Auto Sales and paid cash for the vehicle in full. Unfortunately, the same day I took the vehicle home, the tire-pressure monitoring system (TPMS) warning began flashing and malfunctioning. Sunday, I had the vehicle checked by a mechanic. I was told the problem was a defective TPMS sensor in the right-rear tire. What also concerned me was that the vehicle's diagnostic history showed that the TPMS system had previously been reset. I have no way of knowing who performed the reset or why. My mechanic questioned whether the system may have been reset before the sale, but I cannot independently confirm that, and I am not accusing Cary Auto Sales or anyone else of intentionally doing so. I simply found the circumstances concerning given that the TPMS problem appeared immediately after my purchase. I contacted Cary Auto Sales on Monday, only two days after purchasing the vehicle, and spoke with Peter, the gentleman who sold me the car. I explained the problem and attempted to give the dealership an opportunity to correct it. Peter declined to provide any service or replace the sensor. Fortunately, the owner, Sam, contacted me personally later Monday evening after seeing my review. Sam apologized that Peter had not offered to address the problem and told me I could bring the vehicle back and that he would have it looked at. I appreciate Sam taking the time to contact me and attempting to resolve the situation and told by Sam the owner it take about 1 hour. Cary Auto Sales brought to a mechanic initially stated there was no defective sensor, but Sam told them to replace it anyway on the rear passenger back tire. Mechanic was truly confused or very incompetent. After the tire repair, the TPMS warning remained illuminated. The mechanic took the vehicle for a test drive and returned stating this car had a special problem and now there was TPMS issue with the front driver's-side TPMS sensor would need to be replaced. Luis and the mechanic continued working on the vehicle. By approximately 1:20 PM, several hours had passed. The mechanic took the vehicle for another drive, and I was then told that the sensor appeared to be functioning intermittently. The mechanic obtained a diagnostic/code-reading device, connected it to the vehicle and performed additional testing. Afterward, I was told that the TPMS system was now functioning and that the front driver's-side sensor no longer needed to be replaced. I appreciate that Sam ultimately made an effort to address the problem, and I appreciate the tire repair being provided at no charge. However, I remain concerned because the vehicle had a history of TPMS resets, the warning appeared immediately after purchase, and the diagnosis changed several times before the system was ultimately declared fixed without replacing the sensor. Overall, my experience with Cary Auto Sales has been mixed. I was very disappointed that Peter initially refused to help when I reported a problem only two days after purchasing the vehicle. I do give owner Sam credit for contacting me, apologizing and ultimately making an effort to resolve the issue. However, the repair experience itself was lengthy, confusing and raised additional concerns for me. I purchased a 2014 Toyota Avalon Limited from Cary Auto Sales and paid cash for the vehicle in full. Unfortunately, the same day I took the vehicle home, the tire-pressure monitoring system (TPMS) warning began flashing and malfunctioning. Sunday, I had the vehicle checked by a mechanic. I was told the problem was a defective TPMS sensor in the right-rear tire. What also concerned me was that the vehicle's diagnostic history showed that the TPMS system had previously been reset. I have no way of knowing who performed the reset or why. My mechanic questioned whether the system may have been reset before the sale, but I cannot independently confirm that, and I am not accusing Cary Auto Sales or anyone else of intentionally doing so. I simply found the circumstances concerning given that the TPMS problem appeared immediately after my purchase. I contacted Cary Auto Sales on Monday, only two days after purchasing the vehicle, and spoke with Peter, the gentleman who sold me the car. I explained the problem and attempted to give the dealership an opportunity to correct it. Peter declined to provide any service or replace the sensor. Fortunately, the owner, Sam, contacted me personally later Monday evening after seeing my revie

Do not buy a car from here! They make the car look nice but underneath it's bad. This place is a…read morescam go anywhere else.

The salesmen were quite pleasant, helpful and friendly. We bought a truck on the spot. It's clean…read moreas a whistle, low miles and a very fair price. I recommend anyone looking for a vehicle, be it car or truck, stop in and see what they have. No sales pressure, answered all our questions. Thanks guys!

If you purchased a car here and it didn't break down, and the salesman didn't lie to…read moreyou....consider yourself lucky. It has been awhile since I encountered this level of bull crap at a car dealer. My best friend and I went to this dealer because she was in a bind and without a car to get to work. Mohammad listened to us explain her vulnerable situation and then, sold her an overpriced car that broke down two days later AND has now been diagnosed with a multitude of problems. But, not to worry Mohammad assured us there was a 90 day warranty on the car. Oops...another lie. He would have had to pay for that. Also, we both doubt that he showed us the carfax for the correct car as he wouldn't print it and we had to look at it on his phone. Yeah....we were stupid, but, you want to believe people aren't assholes. Lesson learned.

Tim is always a hoot, & very honest & down to earth owner-mechanic. I've been taking my cars to him…read morefor around 20 years now. He has always given us great service & if he couldn't fix something, he would point us in the right direction. Pricing has always been fair for the area, if not a bit on the low side.

I was referred here by a neighbor. I had called another shop and was quoted $140 for brake fluid…read morechange. Pit Stop charged $90! I asked them to check brakes also and they said they were fine! I was so impressed with their price and honesty, not to mention how kind they are. Highly recommend. Family business, not a chain.

It's unfortunate I am back to update my review. If this update helps just 1 person I'll be glad I…read moretook the time to update. Buyer Beware would be the title is there was one. We purchased a vehicle 1.5 years ago from North Hills Motors and although there were some issues nothing out of the norm (except for a constant smell in the vehicle we could not place). We decided to upgrade to an suv and to our surprise during the trade i inspection we're told/shown the vehicle had been in an accident and was put back together poorly. In fact there was a leak in the trunk and the water was pooling under the mats (where spare tire is located) and growing mold (hence the smell), the side of the vehicle was not painted properly and the headlight was placed in the hole and held there by a piece of metal that has since rusted out. We believed NHM when they said they did a bumper to bumper check, showed us a clean car fax and signed off on the document that states no structural damage. Our mistake was not taking it to a mechanic for a pre purchase inspection. So please if you buy from NHM or any other used car dealer don't make the costly mistake we did...get the vehicle inspected by a third party before purchasing. We since have found out there have been others who have had similar experiences so again if my posting an update helps someone be more aware I'm happy I wrote it, learn from my mistake!

I'm glad others had great experiences here, but unfortunately, I won't be able to recommend buying…read morea car here. There were some issues with the purchase, and it has taken a lot longer than necessary to fix them all. The attitude was pretty unprofessional as well.

This Lexus continues to disappoint! Had a friend ask me about this car snd made sure he never…read moreconsiders AMD to purchase anything at their dealership.

We had been looking for a SUV that was conducive for our family's needs & came across this dealer…read moreon Cargurus. We sent two inquires days apart (1 from my hubby and the 2nd from me) which we got no response. On 3/30/20 a week later my hubby (who works for NCDPS & just finished a 16 hour tour then having to drive 2 hours home with no sleep) still wanted to drive me an hour away to view the GMC Acadia so we could test drive it and even buy it that day. Now we understand that it's this pandemic that's keeping people at a distance & being overly precaution when conducting business transactions. In my case, Dale told me to keep his used pen or throw it in the trash when I'm done signing a paper to test drive (like I'm contagious) but I'm using his USED pen! Which I sanitized, placed in my purse & got my own pen out to write with. The crisis doesn't mean you stop using manners or giving great customer service. Next time ask the customer if they have their own pen to write with or offer them a NEW pen! Now after our test drive, Dale wasn't willing to get us the Carfax (when other vehicles on the lot had a Carfax & you advertise Carfax). He wasn't willing to clean the vehicle, which still had things in it left from previous owner on the floor, under the seats, dog fur all over the cargo area & the vehicle was really dirty from floor to ceiling. He doesn't offer any type of warranty, so you buy "AS IS". There's no refunds (sign posted on desk in office). So if a vehicle breaks down as you're driving it home from the lot (as I stated we did drive an hour away with a young child)? The GMC Acadia made some "ticking" noises that wasn't constant but were there. We both noticed when we drove it that it didn't accelerate until you pressed the gas petal all the way to the floor & for a V6, we both thought that was odd. The GMC had some very questionable marks & minor damages. Like a cracked taillight cover letting water in, left passenger door is missing the plastic threshold piece to hold the carpet down, driver door mirror had a nice long white scratch & the windshield is also cracked. All of which we were prepared to fix if the price was negotiable & the Carfax that we requested was available & clean. We have a toddler, so having a reliable (new or preowned) vehicle is very important to us. We just wanted to make sure the damages didn't come from an accident with another vehicle before we purchased it. But we weren't offered that & he didn't want to negotiate on the price. Which we understand that you just added it to your inventory, but come on with all the damages & how dirty it was in the inside a little negotiation would've been nice. With this pandemic around, we just wanted a clean and sanitized vehicle when we spend our hard earned money. Heck if the car was detailed & had a clean Carfax we would've purchased it right on the spot for the asking price. Instead Dale tells my hubby that it has a clean title. Which by the way isn't the same as having a clean vehicle history report. The last thing I wanted to mention is while we were putting our daughter in her car seat to leave, Dale jumped into a silver Volvo and zoomed right passed us in the parking lot...no "thanks for stopping by" (especially during this crisis) or "hope to see you soon", nope nothing of the kind. To me, Dale seems to be a very unorthodox dealer with a nonchalant attitude. Just very uncouth if you ask me. His Cargurus response proved me right! We NEVER spoke on the phone & pics don't lie & he changed his response twice. With that being said we'll be using another dealership to make our next vehicle purchase & WE DO NOT recommend Dale or his lot to anyone! *After posting HONEST reviews about my experience with Dale, my email address was sent (in retaliation) to dealers nation wide for random vehicles.