I have to agree with the ownership and sales being courteous, respectful and professional…read more I went looking for a specific vehicle or two, and truth be told the pictures on the internet, while of those cars, really did not indicate the damage that was on those cars. The pics looked good. The cars, in person, not so much. Of the three cars I looked at, the first smelled so badly of cigarette smoke my bride & I could not stay in it for much more than about 20 seconds before we decided we couldn't take it anymore. In addition, the scrapes in the paint, while seemingly minor, and chewed up rims indicated a car that had been abused by the previous owner. The second vehicle was stored elsewhere and a runner had to go and get it - that took awhile. When we got in to test drive it, there was trash in it on the passenger side (empty soda bottles). The ragtop would not retract and the top of the dash was in pretty sad shape. Driving it, more than appearance, I now knew why it was not moving, at least not moving to my own driveway - the clutch needed to be tightened up - it was clunking every time I pushed the clutch in on the car. The third car was just to see what it was like. I wasn't really that interested in it. The rear bumper looked like it had been detached from the body at some point where the trim came around to the wheel well, and wasn't reattached very well, and the paint job looked like a cheap maaco quick job. All of the cars we looked at could have used a good detailing before we ever looked at them, just to make them more presentable and/or desireable. None of them were clean, and the smoke smell from the first car stayed with me so long I was assuming each of the cars was smelling like smoke until my bride corrected me. No pressure to buy here, the sales staff is not on commission. Either you like what you see or you don't and make your decisions from there. Since I didn't like wahat I saw, I didn't buy, doesn't mean I won't be back to look and potentially to buy. Again, staff is indeed courteous and personable.

dont ever buy a car from that place.we bought a 2014 Kia sorento and it was expensive and so many…read moreproblems with the car.i just paid 400 fixing the oxygen sensors and the car still has many problems.it was a huge mistake buying from the place .i think that was the sixth time fixing the car and still problems.

Incredible service, prompt, extremely knowledgeable and friendly, and all at a great price. Would…read morehighly recommend

Very efficient and very fair. Jimmy is a terrific mechanic and is willing to help whenever he can.read more

Our family has purchased over five vehicles from this dealership. No place is perfect, but we feel…read morelike family when we come here. They take the time to learn your needs and wants to ensure your experience is tailored to you. You are going to have sales people that don't know how to do anything but be pushy and you have some that are consulting you thru out the process - I will admit I have had both here. However, it always works out for your best because no matter the personality they all go to bat to make sure you are satisfied. It's greatly appreciated!

Our experience here was okay. I made an appointment to test drive two cars on a Saturday morning…read moreright when they opened. When we got there, both of the cars had been sold but the rep was not aware of it. She was able to find the spare key so I guess they didn't give those to the buyers. I would've liked to be informed that those had been sold before I made the drive, so just make sure to call ahead and confirm because they won't let you know if a car has been sold. We then still tried to make it work and look at some other cars but there was only one on site we wanted to see that wasn't ready to be test driven so we were told we had to wait until Monday to come back and test. Very nice people but they're busy. May not be everyone's vibe.

Great customer service. Very professional. Pete really helped me a lot with my new car. Recommended…read more100%

I have been dealing with Madsen Motor Company for about 6 years now. They service our fleet of 2…read moreMercedes and 2 BMW. Top of the line service and advice always. Craig & Wayne are the best.

I purchased a Glk 350 2/2015. Mr. Scott was so kind and helpful. He worked with until got the SUV…read more He allowed me to call him if i had problems. I recommend Cary Imports to every one who's looking for a luxury car or nice suv. He is a phenomenal salesman!!!!!l...

Scott is super professional and easy to work with! Lexus was in excellent shape. Highly recommended!read more

Great experience. I went over just before closing and test-drove a car, and was happy that they did…read morenot get in a hurry. I bought that car after having a mechanic check it out the next day, and when I returned to get it today it was newly washed. They even replaced the battery in the remote, and this was after I gave them my check yesterday. I would recommend this place. My wife and I felt we were treated with respect and care. Thanks Jay.

The atmosphere was pleasant, helpful, and MOST importantly HASSLE-free. The professionalism was…read moregreat! I'd recommend Anchor Auto to anyone interested in purchasing a vehicle from them!

Best place to shop for a vehicle. You will be treated right. Edna, Ricky, Sal and Kody are the…read morebest. They also have awesome mechanics. If you Need a vehicle try here first, you'll be glad you did.

Just stopped in without an appointment after seeing a car on the website. Steve was very welcoming…read moreand professional even though he was busy with another customer. After a test drive, we came to agreement on a price and made the purchase and took home the car. We felt like we got a good deal on a really nice used car from a fair and honest local business owner.

Had a wonderful experience at Echopark. Not only was the process very smooth and fast, but our…read moresalesman Terry was incredible. Everyone we spoke with was great as well but Terry was thoughtful, honest, thorough and willing to work with us, everything you would want in a car buying experience you name it. Left with a new car and couldn't be happier! Would highly recommend Echo Park to anyone.

if I could give zero , I would…read more I live in Charlotte , NC. I went to their website and followed all instructions to buy online - declined any extras and got an OTD price of 25753. Paid 500 Credit Card Deposit and informed Echo Park I would drive from Charlotte to pick up. OMG - please worst experience in my 50 years of buying cars. Even though I had bought car online - declined all extras I was told that they MUST tell me about all options just in case I didn't understand. Presented me with a price of 33K. After much arguing they finally relented and presented with - a price. which was 700 above - after again back and forth, presented me with another price which did not match my purchases price after again backhand forth and a threat to walk away finally the manager got involved. I presented them with approval from Bank of America for car loan and went to bank to get cashiers check to be told I might as well go out to lunch because it would be a long time before they could finalize the deal because they had just agreed to price. Like WTF - I signed and left my deposit on website. so here we are hour 3 into this debacle. only for me to arrive with check and wait - you got it another 1 hour until someone actually gets back. Now I and my daughter sign tons of papers. Great - then we wait, you got it another hour and I am told we are all set. As I am walking out the door I am told there is a security violation and now I must present my Social Security Card - I'm like dude - I live in Charlotte, here is my REAL-ID from NC that proves who I am. no go. I say forget it give me back my 80% downpayment and screw you. No apology, no thank you , no sincerity nothing, All these guys care about is stuffing extra feeds down your throat. A waste of literally 12 hours.. Avoid like the plague.

Michael and his team were excellent. This was our first vehicle purchase with them and we were so…read moreimpressed with these guys. Kind and genuine people. Loved the truck we bought from them.

This company does not stand by their product; BUYER BEWARE!…read moreI bought a 2020 Jeep Grand Cherokee from them about a month ago, and we have put less than 250 miles on it. This week we discovered a pretty major leak in the radiator (i.e. not a new leak), which is going to cost about $2000 to repair. I called them to see if they have any relationships with shops or if there is any other recourse that I could take, and they just left me a message telling me to try a shop that they know of in Cary. I will not be doing business with them ever again, and I would be very careful if you aren't a mechanic or very knowledgeable about the car that you'll be buying from them.