So this is a tiny car dealer down the road from school. I stopped here because they had a used car…read morefor sale that I really liked from their website. I test drove the car, and it was a POS. The salesman pointed to a different one, and said I should drive this one as it was in better condition. I drove it, and he was right. Unfortunately I am a Mazda fan, and not a VW person. The dealer said that in order to keep his prices low, they don't put much money into fixing up the car after they get them, or any money at all actually. They will look at a car, check to make sure it passes inspection, and then if it does, they will offer it for sale as it. They don't even bother taking it to Autobell for $15 and getting it washed and vacuumed, if that tells you anything. Some cars are good, some are not. It all depends on what you are looking for. #371

I went to the dealership Sunday and arrived at 10:40 the man agreed to meet us on a day they're not…read moreusually open. When we got there he was very helpful and got me in a vehicle that was in very good condition with no issues and has very low mileage with a price of $10,000. I could honestly say this was a very good dealership to purchase cheap cars from!

I've waited a few months to post this review - I'll explain why…read more Our 20 year old daughter wanted to buy her own car, paid for by her, all cash. She had her eye on used Subaru models. We spotted a 2004 Subaru Forester at West Raleigh Auto, called and drove down the same afternoon. Really liked the car, the lot owner, Patrick, was extremely friendly and professional. We planned to come back the next day to get dad's opinion and most likely buy the car. Came back following morning, test drove a second time, made an offer on car (considering how much daughter had saved for a car), Patrick happily accepted and she bought the car. We noticed a few issues with car - rear view mirror was very discolored (with age), passenger window motor broken, car needed new wiper blades and car was not clean (it had literally only been on lot 1 day when we bought it). Patrick gave us an IOU for complete detail, replace all wiper blades, new window motor and new rear view mirror. No questions asked. We took the car home and I drove it back down to Patrick following Wednesday for the detail and repairs to be made - it took the mobile detail guy a few hours to clean, Patrick lent me a car from his lot and I just drove down to Crabtree Mall and killed the time. Very generous to lend me a car! ONLY issue we have is the following week, our daughter was running a few quick errands, locally here in WF. After her third stop in about 1/2 hour, she came out of Dollar Tree and the car would NOT start. She freaked out, called us panicking and said she turned key over and it wouldn't start. Tried four tries until it started for her. OMG. Car was only two weeks old to us and wouldn't start! What?! I texted Patrick immediately, he said bring it in on Monday, I'll have my mechanic look at it. Monday, I drove car down to Patrick, he loaned me a car again and his mechanic tried over and over to replicate stalling. He could not get it to stall... Long story short - we've owned car since first week of October. The car has stalled on me once (again after running a few quick in and out errands) and stalled on daughter on December 16. Very frustrating. Car will catch after a few tries but it undermines your confidence in the car. Oh, and there seems to be an issue with the passenger window again - we had window down, car stalled, window wouldn't go back up. After a few tries, we got car started again and window back up but daughter refuses to let anyone put passenger window down now. Saddens us that she saved up hard-earned money and there are still issues with the car but what can you do? Update 1/8/18: rear view mirror that Patrick installed completely broken and fogged over. Car stalled again twice today before finally starting. Final thoughts: Would I buy from Patrick again? Maybe. Would I get the car checked out independently before I bought it? Definitely. Is he a stand-up guy? Yes, he did try to replicate issue and just couldn't get it to happen. He stood by his word on all fixes and the complete detail (guy did a bang up job cleaning her car). Hope this review helps future used car buyers!

I bought a 2008 Jetta a year and a half ago for my daughter. I believe I got a very good deal on…read morethe car. It was clean and Greg was very helpful and responsive during the purchase process. I discovered the cd player didn't work and he had a new, upgraded radio installed complete with bluetooth. He also arranged for a locksmith to come and make 2 new keys for me at cost (which would have cost more than $300-400 at the dealership). So... why am I writing a review a year and a half after the purchase of this vehicle? Well...you know teenagers... :( The good news is that my daughter is fine and no other vehicle or property was involved.... but she hydroplaned, crossed the yellow line and went off the road and into a grassy gully. Our better angels were watching over her that day and thank God nobody else was in the car and nobody was seriously injured. The car, on the other hand, was not worth repairing...... so ..... I am in the market for another used car ... and I am going to be heading back to West Raleigh Auto Sales to see what they have in stock!! I guess that is the whole point of providing a good customer experience, right? Make them want to come back for more and tell their friends.

This was a most promising experience buying a vehicle from Raleigh Autoplex. I saw nothing but…read morebeautiful cars and jeeps on the very manicured and maintained car lot. The cars do not look or feel like they have been previously owned. Even with the cosmetic adjustments that were needed with the decals on the steering wheel and the door locks, the car ran great and had very low miles for a 2012. The dealers allowed me to take the car to my mechanic for a buyer's inspection and it passed with flying colors. The dealers and I made a contract that after I purchased the 2012 Mercedes C300 4Matic, all the decals would be replaced in about three weeks when the parts came in. Well, three weeks later I got a phone call that I could bring my car in for the decals to be replaced and THEY LOOK OUTSTANDING!! I am very SATISFIED with my car and would recommend anyone to go there for their first, second, or third car. The dealers are very honest, knowledgeable, caring, and meticulous about the work.

I would not recommend buying a car from this dealership. I purchased a vehicle and started having…read moreissues before I even made it home. The check engine light came on the very next day, and within a week, I was facing a $2,500 repair bill. I've only had the car for two weeks. I trusted the owner and explained that I needed a reliable vehicle for my son since our current one already had issues. He reassured me that this was a good, dependable car -- but now I'm left with two vehicles that both have problems. I've tried reaching out and even went by the shop to get a resolution, but haven't received any help or response.

It's unfortunate I am back to update my review. If this update helps just 1 person I'll be glad I…read moretook the time to update. Buyer Beware would be the title is there was one. We purchased a vehicle 1.5 years ago from North Hills Motors and although there were some issues nothing out of the norm (except for a constant smell in the vehicle we could not place). We decided to upgrade to an suv and to our surprise during the trade i inspection we're told/shown the vehicle had been in an accident and was put back together poorly. In fact there was a leak in the trunk and the water was pooling under the mats (where spare tire is located) and growing mold (hence the smell), the side of the vehicle was not painted properly and the headlight was placed in the hole and held there by a piece of metal that has since rusted out. We believed NHM when they said they did a bumper to bumper check, showed us a clean car fax and signed off on the document that states no structural damage. Our mistake was not taking it to a mechanic for a pre purchase inspection. So please if you buy from NHM or any other used car dealer don't make the costly mistake we did...get the vehicle inspected by a third party before purchasing. We since have found out there have been others who have had similar experiences so again if my posting an update helps someone be more aware I'm happy I wrote it, learn from my mistake!

I'm glad others had great experiences here, but unfortunately, I won't be able to recommend buying…read morea car here. There were some issues with the purchase, and it has taken a lot longer than necessary to fix them all. The attitude was pretty unprofessional as well.

These guys are noy your typical used car dealer....Although I bought another vehicle that was not…read moreoffered by them. I must say it was one of my best experiences dealing with a car dealership. Both the salesman and the owner did and offered all the help to try to help the customer. I bought a new truck is the only reason I did not buy from these guys but I will one day and hope you guys give 4042 a chance they are good people...

Super nice folks but they sold a car we were in the process of financing. It was a car for my…read moreteenage daughter who thought it was hers. They were nice enough to call and let us know that someone showed up with a check which, I guess, trumped our financing. Not a great experience for our kiddo who was VERY disappointed.

My son bought a Lexus a week ago at $11000 cash. It's now in the shop dead with 34 codes for engine…read moreand brake system. While I understand purchasing a car is a risk, it's unreasonable to sell a car that is not backed with any warranty on it. It's been a week!!!! The negative comments are correct. You best take your hard earned money to someone who will not sell you garbage. I don't know how the owner sleeps at night.

The amazing Freddy met me at the airport with the car i wanted to buy in pristine condition and…read moreready go. If you're looking for a good used car with an easy purchasing process from start to finish give Econo Sales in Raleigh a try. You won't regret it. I'm already thinking about another vehicle. I'll be checking here first.

I was tired of going to the typical used car lots and being "harassed" by the sales agents. They…read morewould not even let me get out of the car before swarming! My friend, Naomi, suggested I try Action Auto...WOW! I can not say enough about what a wonderful experience! Brad listened to me and helped me get into my dream car! Love my yellow vet! Thanks Brad! Barbara

Person who said he was the Owner said I did NOT need a deposit, after I offered to Wire a Deposit…read more - this conversation of Wednesday (3-18) afternoon. Yesterday I received a call from a sale person saying he sold the car. Talked to the person who said he was the Owner & he said the buyer was paying more! Pretty Shity way of doing business!!!

I recently purchased a car for my daughter. While on the lot I pointed out that the tires should…read morenot have passed inspection. Since I drove 2/1/2 hours to see the car I didn't know a local mechanic. Before the trip Jose assured me nothing was wrong with the vehicle. I trailered the car home the first night the car alarm was triggered multiple times. I took the car to a Land Rover mechanic the next morning. He said the car should have never passed inspection. He found the rear door latch was bad, someone wedged a piece of metal in the hood latch to keep that sensor from tripping. The vehicle had been wrecked and not reported and the front sensor was damaged. So far I am out of pocket $1,300.00 in 48 hours. Beware Jose only cares about a sale and does not stand by his product. Z-Auto is also at fault for a fraudulent NC inspection.

On 4/26 I bought a 2012 Lexus RX 350 from TMS. This is my 4th Lexus purchase. I have been driving…read morethe SUV for over 2 months and very happy with the purchase. I took it on a long trip to NY with absolutely no issues. The car was in incredibly good shape inside and out for a late model. I mean, any car can be a lemon or have problems after a sale/purchase (especially late models) but I really think TMS tries hard to source from quality local dealer trade-ins (not auctions). Nothing is guaranteed but we both got lucky with this specific car. Given the pre-owned car market the price was firm but very fair and no "extra" BS charges. The price I was quoted was the price I paid the day I came to pick it up. Overall great experience.