I've waited a few months to post this review - I'll explain why…read more Our 20 year old daughter wanted to buy her own car, paid for by her, all cash. She had her eye on used Subaru models. We spotted a 2004 Subaru Forester at West Raleigh Auto, called and drove down the same afternoon. Really liked the car, the lot owner, Patrick, was extremely friendly and professional. We planned to come back the next day to get dad's opinion and most likely buy the car. Came back following morning, test drove a second time, made an offer on car (considering how much daughter had saved for a car), Patrick happily accepted and she bought the car. We noticed a few issues with car - rear view mirror was very discolored (with age), passenger window motor broken, car needed new wiper blades and car was not clean (it had literally only been on lot 1 day when we bought it). Patrick gave us an IOU for complete detail, replace all wiper blades, new window motor and new rear view mirror. No questions asked. We took the car home and I drove it back down to Patrick following Wednesday for the detail and repairs to be made - it took the mobile detail guy a few hours to clean, Patrick lent me a car from his lot and I just drove down to Crabtree Mall and killed the time. Very generous to lend me a car! ONLY issue we have is the following week, our daughter was running a few quick errands, locally here in WF. After her third stop in about 1/2 hour, she came out of Dollar Tree and the car would NOT start. She freaked out, called us panicking and said she turned key over and it wouldn't start. Tried four tries until it started for her. OMG. Car was only two weeks old to us and wouldn't start! What?! I texted Patrick immediately, he said bring it in on Monday, I'll have my mechanic look at it. Monday, I drove car down to Patrick, he loaned me a car again and his mechanic tried over and over to replicate stalling. He could not get it to stall... Long story short - we've owned car since first week of October. The car has stalled on me once (again after running a few quick in and out errands) and stalled on daughter on December 16. Very frustrating. Car will catch after a few tries but it undermines your confidence in the car. Oh, and there seems to be an issue with the passenger window again - we had window down, car stalled, window wouldn't go back up. After a few tries, we got car started again and window back up but daughter refuses to let anyone put passenger window down now. Saddens us that she saved up hard-earned money and there are still issues with the car but what can you do? Update 1/8/18: rear view mirror that Patrick installed completely broken and fogged over. Car stalled again twice today before finally starting. Final thoughts: Would I buy from Patrick again? Maybe. Would I get the car checked out independently before I bought it? Definitely. Is he a stand-up guy? Yes, he did try to replicate issue and just couldn't get it to happen. He stood by his word on all fixes and the complete detail (guy did a bang up job cleaning her car). Hope this review helps future used car buyers!

I bought a 2008 Jetta a year and a half ago for my daughter. I believe I got a very good deal on…read morethe car. It was clean and Greg was very helpful and responsive during the purchase process. I discovered the cd player didn't work and he had a new, upgraded radio installed complete with bluetooth. He also arranged for a locksmith to come and make 2 new keys for me at cost (which would have cost more than $300-400 at the dealership). So... why am I writing a review a year and a half after the purchase of this vehicle? Well...you know teenagers... :( The good news is that my daughter is fine and no other vehicle or property was involved.... but she hydroplaned, crossed the yellow line and went off the road and into a grassy gully. Our better angels were watching over her that day and thank God nobody else was in the car and nobody was seriously injured. The car, on the other hand, was not worth repairing...... so ..... I am in the market for another used car ... and I am going to be heading back to West Raleigh Auto Sales to see what they have in stock!! I guess that is the whole point of providing a good customer experience, right? Make them want to come back for more and tell their friends.

Great experience! I went in and talked to Mike about what I was looking for and the amount I…read morewanted to spend. Within two weeks he found exactly what I wanted. He even took it to my mechanic to have it checked out for me before I purchased it. Excellent experience and would highly recommend GR Motors.

When it was time to start looking for a second vehicle. We knew where we were going. And that was…read moreright back to our local and friendly dealer in Garner NC, G&R Motors. Mike and his son Hayes are the best at customer service and helping you and your family, in looking and buying a vehicle. This is our third vehicle from G&R Motors and I truly believe they are the best in the car business and our family thanks them for such a great and joyful experience! And we look forward to buying our next vehicle and many more from them.

Wonderful customer service. Very attentive. Bought a 2007 Toyota Tundra September 2020, was given…read moreall the details about the vehicle, was allowed to take it to my mechanic, and was fully informed about a minor accident the vehicle had. They even printed out a Carfax Report for me without asking. I had my own financing when I went to purchase the vehicle. The whole process room less than 2 hours, closer to 90 minutes and I even got a free Diet Coke out of the deal. Highly suggest dropping by Eagle Rock Motors and see what they've got. It'll be much less painful than a large dealership, for sure.

My son bought a Lexus a week ago at $11000 cash. It's now in the shop dead with 34 codes for engine…read moreand brake system. While I understand purchasing a car is a risk, it's unreasonable to sell a car that is not backed with any warranty on it. It's been a week!!!! The negative comments are correct. You best take your hard earned money to someone who will not sell you garbage. I don't know how the owner sleeps at night.

The amazing Freddy met me at the airport with the car i wanted to buy in pristine condition and…read moreready go. If you're looking for a good used car with an easy purchasing process from start to finish give Econo Sales in Raleigh a try. You won't regret it. I'm already thinking about another vehicle. I'll be checking here first.

I only write reviews when it's necessary, so with that said…read more... Been working with Naz for over a week on a black Infiniti they had on the lot. We called Naz this very morning around 10am to talk price. We then went to Navy Federal to pick up the check. We got to Empire Auto around 1pm just to find out they sold the Infiniti last night! Like, why in the whole hell didn't Naz just mention that shit this morning when we talked?!?!? We then tried to call Naz but he didn't answer. We called back a minute later for it to go straight to voicemail multiple times like he blocked us?!? Why kind of business etiquette is that?!?! This is a shady place! BUYER BEWARE! I see the owner likes to tussle on bad reviews, so I'm interested to see what lies he tries to spin on this bs! Try me, I have all the time in the world! Headed to BBB to write a review there also. FAAFO!

Today my fiancé and I came to empire to purchase the 2012 Caddy they had for sale now may I add…read morethere prices are amazing all the vehicles on the lot are nice and it was hard to decide since everything is affordable Mr Eddie did his thing on the deal and The owner fais came and chatted with us like we were family and the sales guy bilal catered to us completely he handled all the details overall if your in the market for a car come see them you will be in great hands Thanks guys we will be back to purchase our next vehicle real soon

Never buy a car from any of these dealers!! My husband bought a truck from Henderson and they ended…read moreup HAVING to buy it back because it had transmission issues they refused to fix. I bought a car from the youngsville dealership and they again HAD to buy it back! After 4 times of them having it in the shop they refused to honor their warranty.

I have been dealing with Automax for years, I love they are willing to work with you through any…read moredifficult situation you may occur! I want to thank Christian, Stacy, Kevin and Renee for their hard work and assisting me in getting me another car today!! You guys ROCK. Go see them and get you a car today!

I bought a 2018 Audi from this dealer 1year ago. My transaction went so smooth. The owners are very…read moreefficient. Randy and Ahmad are amazing. They work very hard to keep the customers happy. I would buy again. Thank you guys for all you do. Wanda J.

We bought a new car for my daughter and it was a pleasure working with both the salesman, Mike, and…read morethe owner, Randy. It was a nice 2014 Subaru Legacy which had high miles, but was in great condition. We had such a great buying experience, that when there was an issue after only a week with the car, I had no doubt that Randy would take care of the issue. They stand behind their vehicles and not only picked up the car, but are taking care of the repair as well without question. I highly recommend this dealership if they have a car that you like, as they are honest, fair and make the whole experience easy. They also have their own repair shop and a mechanic who is also named Mike, who knows his stuff and gets it right!

I was tired of going to the typical used car lots and being "harassed" by the sales agents. They…read morewould not even let me get out of the car before swarming! My friend, Naomi, suggested I try Action Auto...WOW! I can not say enough about what a wonderful experience! Brad listened to me and helped me get into my dream car! Love my yellow vet! Thanks Brad! Barbara

Person who said he was the Owner said I did NOT need a deposit, after I offered to Wire a Deposit…read more - this conversation of Wednesday (3-18) afternoon. Yesterday I received a call from a sale person saying he sold the car. Talked to the person who said he was the Owner & he said the buyer was paying more! Pretty Shity way of doing business!!!