The service department is unresponsive and does not do good work. After over $4k of work to replace…read morea hose on my husband's Jeep, he received his vehicle with loose tire lug nuts, a new check engine light within a few days, loose hoses and clamps, and something dripping from the engine that was never a problem before and now the service department can't figure out where it is coming from. Ridiculous! Sales staff offered $1k for the vehicle before the repair or $5K if repaired. The vehicle has a lot of miles from highway travel but has been meticulously maintained. They obviously were trying to take advantage of somebody who was quoted a large amount to fix their vehicle. Do NOT recommend!!

the techs have no clue. they will just keep changing parts and billing you for parts you didn't…read moreneed until the problems go away. Woud not let them work on a kids bike let alone a car

Wonderful customer service. Very attentive. Bought a 2007 Toyota Tundra September 2020, was given…read moreall the details about the vehicle, was allowed to take it to my mechanic, and was fully informed about a minor accident the vehicle had. They even printed out a Carfax Report for me without asking. I had my own financing when I went to purchase the vehicle. The whole process room less than 2 hours, closer to 90 minutes and I even got a free Diet Coke out of the deal. Highly suggest dropping by Eagle Rock Motors and see what they've got. It'll be much less painful than a large dealership, for sure.

From the owner: Eagle Rock Motors of Wendell is here to help you find the ideal vehicle to meet your needs and your…read morebudget. Check out our selection of top quality pre-owned cars, trucks, suvs and vans today. Serving customers from Raleigh and Wake Forest to Wendell, Zebulon, Garner, Clayton, and surrounding areas.We are here to help all customers no matter the price range. Our specialties is in used vehicle from a range of 3000 dollars all the way up to 20k

I recently bought a car from them and they were professional and customer service was excellent…read moreJessica did a wonderful job, would recommend to a friend and purchase from them again.

I had a terrible experience with Wendell Auto Brokers. On the drive home after purchasing my car…read more(literally an hour after buying), the check engine light came on. I brought the car to my mechanic, who stated all four catalytic converters needed replacing--$3,400 in repairs. A second mechanic said the light had likely been cleared before the sale. I also noticed a brand-new gas cap, suggesting the dealership tried to mask the two CEL codes. When I returned to voice my concerns, Joy dismissed me with "you bought the car as is" and "there's nothing we can do", before ordering me to leave. The lack of honesty and accountability was astounding. Buyer beware--this dealership cannot be trusted.

I took my chevy Colorado in for service radiator hose leaking. $700.00 to replace 1 hose. $500.00…read morewas for labor, I asked for a breakdown and was told they don't track it "it's just lumped together" I felt completely gouged. I won't be back, you have lost a customer FOREVER!!!!!!!!

Buy All of my trucks here. Our salesman Gary is the Best!…read more Gray is always nice and friendly, gets the truck we want every time. Had service done today the guys in service are super nice and efficient.

My wife and I were shopping for a particular new car. We had been to 4 different Dealerships in NC…read morethen we came to Leith Auto Park "KIA". The people were fantastic to deal with. We first called and spoke to Sherwood, he asked for which model and then stated he would have one at the front of the store when we arrive. When we arrived the car we had been looking for was right in front with the salesperson waiting for us to arrive. Tanasia was a dream to work with, unlike the other Dealerships we dealt with. She listened to our wants and needs and we agreed the car they showed us was the one we wanted. No BS upsale tactics , the price was 2K below MSRP and then they deducted another 3K as a bonus from KIA. The whole sale was easy and no pushy upgrades, they explained all the options available if you wanted one it was explained and shown how it worked. The ceramic coating is a must in NC, I have it on all my cars. Sure it's a little bit expensive but well worth it to keep your paint and interior looking great, my 2005 truck the paint still looks new. Finance was easy not pushy and again they listened to you not talked down to you. All in all we recommend this Dealership and ask for Tanasia. They have the best prices and did not raise the price like all the other Dealerships went to .

Shout out to Scott Pittman and Sherwood for being amazing at what they do. Scott has offered me…read moreexceptional customer service and always goes above and beyond! If you are in the mood or need to buy a new car, look no further, visit Scott Pittman with Kia of Wendell. He will take care of you!

John, our sales person, was just excellent with service here. He was knowledgeable, professional…read morebut friendly like an old pal. My experience here trumps any dealership I have ever been too. Building is clean and pleasant inside and very kid friendly. Jonny, the finance manager provided professional service, answered all questions and wrapped up everything in an efficient manager. Although my kiddos didn't use the play area. It seriously needs help. We highly recommend this dealership.

AVOID THIS DEALERSHIP!!!…read more I will surely take part of the blame for not doing my due diligence before buying a 2025 Ford F-350 Super Duty pickup truck. I assumed that such an big and expensive peice of ... equipment would be capable of towing the kind of weight and trailer I need to tow. The mechanical ability is there. The tow hitch receiver is plenty strong enough. The truck is beefy enough. The electrical connections are there. The dealer even added an optional package to make towing a big RV trailer safer. Except for one tiny omission -- an option from the factory. A trailer brake controller. This is a pickup we're talking about, not a chassis cab. But I didn't check before turning over the money and signing the paperwork. Now I own a 7000 lb paperweight. But wait! There's more! When I had questions about those dealer installed options (actually customer installed, but why split hairs), thinking that they wouldn't work with the truck (I was wrong, but they didn't know I was wrong either--I only found out after I dove into the installation literature)--the General Sales Manager decided it was a good idea to argue with me. Even when I said we should wait and ask the master tech. The funny thing is that I actually got insulted when he suggested we rescind and unwind the deal. Ironically, that was the nicest and smartest thing he said, and I will forever regret not taking him up on it. Now, it isn't easy to admit I'm a fool. Maybe I expect too much, but it would have been nice if, after telling them I was going to pull a bobcat loader with the truck, someone would have mentioned that, despite any assumption to the contrary, trying to do such a thing with THAT truck could be deadly -- and illegal. Don't get me wrong, not all is lost. In fact, it's probably the best thing because the glitch with the software on the truck itself can disconnect the trailer brake controller installed at the factory from the truck's defective computer. Just like it was never installed in the first place. I suppose this issue will make the news in the not-too-distant future. Lawsuits aplenty. So the good here is that I can get a trailer brake controller that actually works and won't kill anyone. In closing, I shall never again do any business with Leith, I will never take the truck to Leith for warranty work, and I will at every opportunity warn others to stay as far away from Leith as humanly possible. I'm contemplating putting a sign on the tailgate, but I may just leave it in the Yelp review.

I'm just so impressed by the quality of the job they did. They really listened to me when I asked…read moreto not use any products with a strong smell due to sensitivities I have and the result is incredible. Every single inch of my car is absolutely spotless and looks brand new -- from the tires to under the seats, no spot was left untouched (and uncleaned!). The prices were very fair and they even talked me down to a cheaper package when I was discussing my needs with them. I would highly recommend this place.

Nick and his team did an amazing job with my wife's 11 year old car. It looks almost as good as it…read moredid the day we brought it home. It needed more work than originally estimated, but the team stayed late on a Saturday to get it done. Worth every penny.

Worst dealership experience in my life…read more Service department manager Ben is the most disrespectful man I have met. Wouldn't even give me his manager's contact information. now they have called the police on me, and I'm waiting for my day in court. Justin Smith

I am updating my review as they did reach out and explain the issue. They did repair the vehicle…read morefor the cost of parts, it does seem to work much better. I do wish this was all taken care of the first time. I live 40 minutes from the dealership so it's not as easy as it would be if it was closer. Extremely shady service. Had parts that only the service people would have touched on the caliper by removing the rotors. When put back together and driving home from day 1 I had a short squeak when I started moving and stopped. I was told I it was brake dust. I sprayed the wheels with water, air whatever and never stopped. Well I dealt with itt until I needed oil change. If anyone knows yOu can't keep going bacK to the dealership for everything thing. This was a 55,000 truck. 2016 Sierra hd2500. Takes for ever just to get checked in. In any event, my daughter brought it down and I asked them to do an oil change, toots rotation and clean the brake dust. Well... they tell me my caliper is bad and they will pay the labor and I pay the parts. Odd..... they never start out with that. I said it's been doing it since I first brought it homes few months ago.