Person who said he was the Owner said I did NOT need a deposit, after I offered to Wire a Deposit…read more - this conversation of Wednesday (3-18) afternoon. Yesterday I received a call from a sale person saying he sold the car. Talked to the person who said he was the Owner & he said the buyer was paying more! Pretty Shity way of doing business!!!

Matt with Action Auto sales was great. He helped me buy a 2018 Nissan pathfinder and was a good…read moresalesman to work with. I appreciate his service and I thought they did a great job selling used cars at reasonable prices.

I purchased a Tesla Model X for my wife from this dealer and my experience was top notch. I strive…read morefor world class in my personal life as well as my professional life and this place hit the mark. Omar & Eduardo were both extremely accommodating & helpful. I live in Florida so I was pretty much purchasing blind folded until Omar sent videos and was very engaging in terms of communication. I decided to take a ride to NC to see it in person and everything was as he stated via the phone & videos. They even shipped it to me at NO CHARGE! Great experience, I highly recommend. PS - thanks for the T-shirt!

I want to preface this review by stating that I am a former employee. I purchased the vehicle while…read moreemployed, so for obvious reasons, could not leave this review. I purchased a 2009 BMW 335i from RDU Auto a couple of months ago. Since then, lots of issue have been popping up on the vehicle. I have driven this vehicle less than 1000 miles. The first thing that I noticed after purchase is that one of the tires is damaged and needed a plug. Next, this vehicle has tint on it that would absolutely under no circumstances pass an NC state inspection. How did they get this vehicle to pass with the tint? Hmmmm....... Next up, the driver side rear window regulator broke the very first time I lowered it. A very basic inspection would have caught this issue, but I guess we don't do those....... And the big one. After about a month of driving, the car suddenly stopped making boost completely. I get a half-engine light when the car nears 3000rpm. This issue has been diagnosed as a wastegate issue which will cost me near a grand to fix. On top of this, I was accused multiple times of trading in a vehicle with major issues. If the vehicle would have had any issues, I would have just kept it myself and fixed it. They inspected and drove the vehicle before quoting me a trade-in value, which I agreed on. How were there suddenly issues after the car was traded in? Why did their inspection not catch whatever issues they thought my trade-in had? If you buy a car here, I highly recommend making sure you have a certified mechanic inspect the vehicle ahead of time. I was naive for thinking that the place that I worked at wouldn't sell me a lemon, but here I am with almost $2000 in estimates to fix preexisting issues.

I turned in my leased vehicle here yesterday and it was a BREEZE. Coming from out of state, losing…read morepaperwork to turn in a lease, this being my first time with a leased vehicle, and had wear and tear on the vehicle, I had a bit of anxiety. However, ALL of the employees here are super friendly and welcoming (may have been the Girl Scout Cookies I had on me to start friendly banter ha). They took my car for a drive, checked it out, signed it off, and bam...done within 15 minutes. No need for stress at all! They were all reassuring and told me that the only thing I needed was that third key I didn't even know I had (thank goodness for the junk drawer box I packed) or else it would be a $500 fee. This was seriously easier than looking for a vehicle. They also did not try to sell me any cars or pressure me in the slightest. These guys are professional and did not take advantage of lil ol' me like soooo many places I've gone to. I HIGHLY recommend returning your leased Subaru to this location.

Ms. Dakota Romano gave exceptional customer service from start to finish! She along with Kevin went…read morethe extra mile to make sure I was leaving in an auto that I was completely satisfied with. I couldn't have chosen a better dealership to shop with! Definitely recommend :)

I took my chevy Colorado in for service radiator hose leaking. $700.00 to replace 1 hose. $500.00…read morewas for labor, I asked for a breakdown and was told they don't track it "it's just lumped together" I felt completely gouged. I won't be back, you have lost a customer FOREVER!!!!!!!!

Buy All of my trucks here. Our salesman Gary is the Best!…read more Gray is always nice and friendly, gets the truck we want every time. Had service done today the guys in service are super nice and efficient.

**Lengthy Review Alert**…read more I'm a 32-year-old married woman with three kids, and having reliable transportation is a must. But with the cost of living these days, it's not always easy. Auto Direct didn't just sell me a car--they gave me advice, support, and a family-friendly atmosphere. (We all know buying a car can be an all-day event!) During my visit, it never felt dreadful or stressful. For years, I've been dealing with a predatory loan through Lendmark, never fully understanding my terms. The Auto Direct staff took the time to patiently explain everything, educating me about the money-hungry loan I was in. They cared more about setting me up for financial peace than just closing a sale. I traded in my car, and now my payments are manageable--not back-breaking--and I owe that to this God-centered company. Thank you, Auto Direct, for not only helping me get a car, but for showing me how to build a healthier loan history and a stress-free path forward.

Do NOT recommend. I used their auto approval tool on their website and spoke to O'Shea who told me…read moreoften times his manager can go higher than the appraisal amount once the vehicle is seen in person. I arrive at the dealership and the best they tell me they can offer for my trade is $38k, $4k less than the lowest range of the trade value from their website's appraisal tool. They are full of lies and will tell you what you want to hear to get you to show up. Don't waste your time entertaining Auto Direct Sales of Zebulon.

I'm just so impressed by the quality of the job they did. They really listened to me when I asked…read moreto not use any products with a strong smell due to sensitivities I have and the result is incredible. Every single inch of my car is absolutely spotless and looks brand new -- from the tires to under the seats, no spot was left untouched (and uncleaned!). The prices were very fair and they even talked me down to a cheaper package when I was discussing my needs with them. I would highly recommend this place.

Nick and his team did an amazing job with my wife's 11 year old car. It looks almost as good as it…read moredid the day we brought it home. It needed more work than originally estimated, but the team stayed late on a Saturday to get it done. Worth every penny.

New owners - same ones that own Universal Chevrolet…read more Come see Gary Briddle he is very friendly, efficient and informative. He will help you with all your car needs. New place has plenty of cars, trucks and vans- Inside is bright, clean and comfortable.

This is what they did to my car,Didn't tell about it This is…read morewhat I found 7 months later when get the oil changed Beware of this Dealership

The service department is unresponsive and does not do good work. After over $4k of work to replace…read morea hose on my husband's Jeep, he received his vehicle with loose tire lug nuts, a new check engine light within a few days, loose hoses and clamps, and something dripping from the engine that was never a problem before and now the service department can't figure out where it is coming from. Ridiculous! Sales staff offered $1k for the vehicle before the repair or $5K if repaired. The vehicle has a lot of miles from highway travel but has been meticulously maintained. They obviously were trying to take advantage of somebody who was quoted a large amount to fix their vehicle. Do NOT recommend!!

the techs have no clue. they will just keep changing parts and billing you for parts you didn't…read moreneed until the problems go away. Woud not let them work on a kids bike let alone a car