I purchased a Tesla Model X for my wife from this dealer and my experience was top notch. I strive for world class in my personal life as well as my professional life and this place hit the mark. Omar & Eduardo were both extremely accommodating & helpful. I live in Florida so I was pretty much purchasing blind folded until Omar sent videos and was very engaging in terms of communication. I decided to take a ride to NC to see it in person and everything was as he stated via the phone & videos. They even shipped it to me at NO CHARGE! Great experience, I highly recommend. PS - thanks for the T-shirt! read more

RDU Auto - Car Dealers Near Me - Raleigh, North Carolina

I want to preface this review by stating that I am a former employee. I purchased the vehicle while employed, so for obvious reasons, could not leave this review. I purchased a 2009 BMW 335i from RDU Auto a couple of months ago. Since then, lots of issue have been popping up on the vehicle. I have driven this vehicle less than 1000 miles. The first thing that I noticed after purchase is that one of the tires is damaged and needed a plug. Next, this vehicle has tint on it that would absolutely under no circumstances pass an NC state inspection. How did they get this vehicle to pass with the tint? Hmmmm....... Next up, the driver side rear window regulator broke the very first time I lowered it. A very basic inspection would have caught this issue, but I guess we don't do those....... And the big one. After about a month of driving, the car suddenly stopped making boost completely. I get a half-engine light when the car nears 3000rpm. This issue has been diagnosed as a wastegate issue which will cost me near a grand to fix. On top of this, I was accused multiple times of trading in a vehicle with major issues. If the vehicle would have had any issues, I would have just kept it myself and fixed it. They inspected and drove the vehicle before quoting me a trade-in value, which I agreed on. How were there suddenly issues after the car was traded in? Why did their inspection not catch whatever issues they thought my trade-in had? If you buy a car here, I highly recommend making sure you have a certified mechanic inspect the vehicle ahead of time. I was naive for thinking that the place that I worked at wouldn't sell me a lemon, but here I am with almost $2000 in estimates to fix preexisting issues. read more

Bought a car here that's (for Volkswagen fans) *very* hard to come by from CT. It was exactly as pictured and the condition as described. The sales team was very easy to work with and the purchase process was a breeze. Would recommend to anyone that doesn't want to compromise on quality. read more

Dishonest dealer. Told me on the phone car had zero issues after asking several times. Drove almost 3 hours to find multiple body issues and cracked windshield. Clearly wanted to get me on the lot but you can't trust a place that flat out lies about things like that. Go somewhere else. read more

We went to look at a VW Jetta they had on stock. They were really helpful, but not pushy at all. Once we decided we wanted the car, they worked with us to ensure we were satisfied and even threw in a second key fob. I cannot say enough nice things about this place. A completely different type of buying experience, in a good way! read more

Couldn't have asked for a better, easier, more successful car buying experience. After months of searching, Omar helped us locate a car that would fit the needs of our growing family. The non-commitment, friendly environment made it easy to make a decision & also ensured we got everything we wanted. The car was delivered with ease & the logistics of paperwork/registration was taken care of. Omar patiently answered all of our questions & trained us on the car's features. He also ensured we received the car clean, serviced, & feeling "like new". I hope I don't have to buy a car for a few years, but I know where I can go & feel like family. read more

RDU Auto - Car Dealers Near Me - Raleigh, North Carolina

What a great place to buy a car!!! Today, I purchased a BMW from there and it was the easiest process ever. The staff was friendly and the experience was smooth and efficient. They have a wide selection and you can't beat the prices. Omar was such a pleasure to work with and Eduardo was great also. If you're looking for a vehicle, definitely check them out. read more

I will say I was pleasantly surprised with your fairly priced inventory. Just traded in my Tundra for a Silverado. I couldn't be happier with the outcome. Thank you Omar and your team at RDU Auto. The process was quick, easy, and pain free. Love the new truck! read more

RDU Auto - Silverado - Car Dealers Near Me - Raleigh, North Carolina

Great atmosphere, no pressure type of dealership. They give you space and let you look around without feeling like someone's breathing down your neck. My car had a pretty noticeable dent that they were going fix but I didn't want to drive back 2 hours for the car so they deducted the cost from the price. Omar, Michelle and the 2 cats (Prince & Bentley) were the best dealership team I've ever been to! read more

RDU Auto - Prince convinced me to get the car. - Car Dealers Near Me - Raleigh, North Carolina

I had a great car buying experience with them. The first thing I noticed when looking for a replacement to my totaled car (RIP) was that they priced their cars very fair for the mileage and models. They don't haggle down on the price, but the price is already lower than market average so you're still getting a good deal. The car I picked was given the thumbs up by my mechanic and RDU Auto Sales replaced the back wiper blade for me when we noticed it was worn. The paperwork was easy and they explained everything with the registration and plates (they go to the DMV for you!). Their two friendly cats came and said hi and helped close the deal with my fiancee. I would recommend anyone buying a pre-owned car check this place out. They are very laid back and no pressure on selling you a car you don't need or can't afford. They also know a lot about cars and will answer any questions about your vehicle without trying to sell you something. Overall, it's a nice little office and they have a great selection of cars. read more

Drove 30 minutes to look at vehicle. What a waste of time. On a Saturday at 12:30 it was a ghost town. Not a salesman or anyone came to assist or help. Walked in front of the office and stood there waiting. Was there for 17 minutes and the only thing I saw was tumbleweeds blowing across the ghost town parking lot. Thank for wasting my gas and time. For anyone reading this how many times have you ever went to a car lot and someone was in your face within 5 minutes? Dont waste your time at this lot. read more

By far the easiest car buying experience I have had. Everything was exactly as promised. Make sure to ask for Mo but I'm sure anyone there is just as good. read more

RDU Auto - Car Dealers Near Me - Raleigh, North Carolina

I purchased a 2016 Honda Civic in immaculate condition from Ed at RDU auto sales. The car is literally in perfect condition and was super reasonably priced. When it came down to financials, Omar was very helpful too and picked up the phone from the credit union at least three times in an hour. Couldn't be happier with my investment and my new car. I would purchase from RDU again. When I told my friends about the car price, they couldn't believe it. For a Honda Civic EX to be under 17K miles, the car was priced at 16,595 which is virtually unheard of. Friendly staff, great prices. I highly recommend RDU. read more

These guys are great! They don't do financing, which is a little downer, but their pricing and service are awesome! Also, 3 days after I bought my car I had a Doofus come to program a new key for the car. Said Doofus scrambled the brains of my car so that the check engine light was on and I couldn't get rid of it. Doofus said it wasn't his fault, so I called Omar and he said they could easily fix it. I was there for, like, 20 minutes. They fixed the problem, and even made an appointment for me to come in when their locksmith was on site to get a new key made. Can't say enough great things about their crew. They really know their stuff, and if they don't know, they'll look it up! Great service. read more

If you're dreading buying a car because of predatory sales practices and shading dealings, these guys will take care of you and make you feel good about the process. Prices are fair and there is no haggling -- that's been covered a good bit in these reviews. What I'll add is this: months after purchasing my 2018 Civic, when just passed out of warranty, a major A/C fix was needed that was going to cost an arm and a leg. I got in touch with them to let them know I was having this issue and ask if there was anything about the car not disclosed when I bought it. They sent me a detailed Carfax, which showed nothing out of the ordinary. Then they called their contact at Honda to ask about this issue, and were able to give me a lot of useful info to use in contacting Honda Corporate to complain about the problem. They even offered to let me use their mechanic, at wholesale rates, to fix the issue. It still would have been expensive to do, but would have saved me 44% of the quote I had received from my mechanic. I was eventually able to get the majority of the cost covered through Honda, and never would have pursued that option without their suggestion. And most importantly: even though helping may have been the 'right' thing to do, there was no obligation on their part, and they got nothing more out of it. Except this Yelp review :) Check them out, you'll be glad you did. read more

I am writing this review about a month after I bought my 08 BMW 335i here. I couldn't be happier with my purchase. I came here already seeing my car online at TrueCar, went to get the keys to look at it and let me test drive. After I came back from test driving, the staff handed me a CarFax, I asked if I could take it to a mechanic to be seen, and they were happy to let me do this. I took it to a reputable euro car specialist and the mechanic looked at it for about an hour and told me he couldn't find anything wrong with it. The car was very clean underneath and inside the engine bay. The only thing the mechanic said looked weird was the back two tires were different tires and needed to be replaced. When I took that back to RDU Auto Sales, the staff offered to replace them or take some off of the price which you don't see too often from used car dealerships. After seeing that the car was in great condition, I decided to buy it, before hand I received no pressure to buy the car or look at any other ones. RDU Auto Sales let me control the whole process and only aided me when I asked. The paper work was minimal, it took less than 30 minutes and everything was explained completely before I signed. Out the door they give you a one month warranty for free, with the option to purchase an extended warranty. I would recommend this dealer to any and all who are skeptical of used car dealerships. I know I was unsure before coming here, but I will recommend this one to any of my friends who are looking to buy a high performance or luxury car. read more

Very easy going. Transparent process and allowed me to take my time and put my baby's car seat in the car I test drove. I traded in my car for a new odyssey in less than an hour all while my husband was at work! My family loves the new van. Thanks Guys! Love the t shirts too! read more

Wow! This is the most honest dealer I've been to. I went to take my car in and everyone was so polite and helpful, and made sure I went to trusted mechanics! They were also honest with the work I needed with my car and did not try to rip me off! Omar and his team are great to work with and make sure you get the best deal possible! Gladly would come again and refer friends and family! read more

I am not one for car shopping but in a few words I can tell you how their process works. Called, checked on availability, it was there. Came: tried speaking with the same person I spoke to on the phone was out of the office but informed by one of their staff they all work together. Test Drove: Noticed a shimmy when i braked, asked if I could take it to a mechanic. Took to mechanic: Checked out well. Needed rotors for the pads (I guess this is where the shimmy came from) Return to RDU: They ordered the rotors and had their mechanic shop install them. The paper work took about 20 minutes and I was out of the door. A few things you should know: 1. They DO NOT finance. 2. They DO NOT haggle. 3. They are very, very hands off. I would recommend them to friends and family and will be back in the future. read more

This is a shady dealership. I found a listing for a 2008 Ford Escape Hybrid owned by RDU Auto Sales on cars.com. I spoke on the phone with Mo to get all the usual information, how long they've owned the car, if there were any known mechanical issues, etc. He assured me the car was in great shape and that it was an awesome deal. I drove 3.5 hours to Raleigh on 11/08/2014 to test drive the car and take it by a mechanic to be examined. Turns out the car was in horrible shape. The brake rotors were awful. The underside of the car was completely covered in rust. The AC lines were cracked. There were oil leaks in the front and rear. The tie rods were in such bad shape you could feel the wheel jiggle while you drove. The rear tires had hardly any tread left and were cracking. The mechanic suspected the car had been flooded, although he couldn't say for sure. I paid for the mechanic to look at the car out of pocket which was fine, it saved me money in the long run. I took the full report from the mechanic detailing each issue with the car and the several thousands of dollars in repairs needed on the vehicle and gave it to Mo at the dealership. I didn't mind handing it over, I only asked that they address the issues or let a future buyer know about the problems with the car. Two weeks later I stumbled on the listing for the vehicle again. I decided to call to check with the dealer to see what they had to say about the car, now that they were aware of all the problems with it. Sure enough, Mo answers the phone and gives the same rave reviews about the vehicle. He said there were no known issues with the car, absolutely no rust, it drives great, it's in outstanding condition. He clearly states that if there were any issues with it they would address them before they put the car on the lot. I called again on 11/26/2014, this time recording the call, and asked all the same questions again. I received the same great sales pitch about how there were absolutely no issues with the vehicle. My experience with RDU Auto Sales consisted of driving a total of 7 hours round trip and paying a mechanic to tell me absolutely not to buy the vehicle, only to be further lied to by RDU Auto Sales after the fact. While it's possible I am the first person RDU Auto Sales has ever treated this way, it's safe to say I'm not. If you are considering purchasing a vehicle from RDU Auto Sales make sure you have it inspected by a mechanic. I am very thankful I was able to avoid purchasing a money trap from a dishonest business. read more

Hmmm...I was just reading the last post and I had the quite opposite experience. I bought a 2011 BMW 328i from them about two weeks ago. The car has been great. I'm sure being under factory warranty helps a lot. When I went to drive the car, the gentleman who came out to meet me told me how they got the car and that information lined up perfectly with CarFax. He told me there was a small dent in the hood that I didn't even see, that they found and wanted me to know. They had their dent come out to fix it and it was perfect. I also noticed that one of the muffler end caps that goes on the tailpipe had been replaced. When I got the car home I took it off just to see it. They had replaced it with a genuine BMW part and not an after market piece. The guy was pretty set on price, but I believe I got a fair deal. read more

From the moment my wife and I spoke with Omar on the phone, their level of service was outstanding. We live out of town (W-S area) and couldn't make it to the dealership until an hour before close. Omar patiently helped us with our questions about the Tesla Model S we were looking at, and quickly and efficiently gave us an appraisal on our trade-in. We received a great price on both the Tesla and our trade in. Furthermore, Omar went above and beyond and let us go for a test drive as they were closing. Not only did he do that, but gladly stayed almost an hour past closing to demo the self-parking feature and answer all of our questions. Even with all their positive reviews, I myself was skeptical of if their car buying model could really be so much better of an experience. But I'm definitely a believer, and having bought several cars in the past and done a good deal of negotiating, dealing with RDU was a breath of fresh air. Highly recommend. read more

I agree with the things people have said about the general politeness and low-pressure environment at RDU. I found them easy to deal with. You may very well be able to find a good car on their lot, but the major point of my review is this: DO YOUR DUE DILIGENCE ON THE CAR. RDU will allow you to take your car to an independent mechanic for an assessment before buying. I strongly advise that you do so, because it is not safe to assume that RDU has done a thorough evaluation of the vehicles on their lot. I say this because I had just such a pre-purchase inspection done on a vehicle I was interested in, and learned that the vehicle was in absolutely terrible condition, with multiple problems. The report came back with large, red letters on it: DO NOT BUY. I am not suggesting that all of RDU's cars are like the one we picked. My guess is that many of their cars are in very good condition. But based upon my experience, you should not assume that, and you should not assume that RDU had a serious quality inspection done on the cars in its lot. read more

I would absolutely go here when looking for another car. A few thoughts (in long rambling form): - They are a low margin, high volume business. For my fiance and I, this was great, but it does mean that the process may be a tad different from what a traditional dealer offers. They price the cars at actual market and move them fast. The idea is that they don't have to do much administrative work to sell cars, haggle, or follow up with customers; they make up for their small margins on individual cars by moving a large number. Compared to a conventional dealer expect less hand-holding. They send you out alone on a test drive (I love this). They show you the cars you ask to see and don't push others on you. Again, I loved this. Come here if you see cars they have on hand that you're interested in. There is also the important caveat that their cars are strictly first come, first serve. They move cars fast and if you don't call before you head out, you may be in for a disappointment. - Our experience was really pretty great! Short version: I drove out to look at two cars, both were as described in the ad, and I took one to my local dealer to do a PPI. No surprises, the car was in great shape besides needing a couple of minor maintenance things done. Unfortunately, being a BMW, that dealer quoted $1500 for the work. While RDU Auto generally prefer to fix issues themselves (it's more cost effective) it was important for my fiance and I to have this addressed at our local shop. We really like our local mechanic and the relationship is important to us. We asked that they reduce the price to cover a portion of the estimate and after a (relatively brief) discussion they agreed to come down $500. This is roughly their cost to do the work and should cover about half of my cost doing at my local indy mechanic. Totally fair from my perspective and I drove away happy. Do know that this isn't generally the way they like to do things, they generally will not just lower the price of a car by the amount of needed repairs as they prefer to fix it themselves. Nonetheless, I was impressed and grateful they were willing to work with us to reach a reasonable solution. - The car had very fresh tires (7/10 inches). This is great to see; I got the impression that they take safety items seriously. I did not see any cars on that lot with bad looking tires. - They were upfront about the car's history. The Carfax described it as a a "minor" rear end accident in which the airbags did not deploy. When we inquired, RDU Auto provided both the police report and repair quote for the car. Just as they had initially claimed, the accident was very minor ($500 repair quote for painting the bumper, estimated damage by officer on scene was $0...). They were completely honest with us from the beginning and that the story did not change when we requested the police report and insurance info. This was great to see. - They do not have a dedicated administrative back-end. The sales people do it all. I mention this because they are quite busy and very occasionally make human errors. We were accidentally sent a piece of documentation for the wrong car at one point. Again, not a huge issue, we realized what had happened and they fixed it right away, but double check things like paperwork because things move fast here. - They take (most) credit cards! At the time of this review, the fee is 2.5 percent, not bad at all (if you have a 1.5 percent or 2 percent cash back credit card, this can be appealing if you pay it off before interest accrues). - The office has friendly cats. ------------------------------------------------------------------------------- Bottom line? They are a car sales business. They aren't there to hold your hand or to put your interests above theirs. Do your due diligence. Do a PPI. Pay attention to that Carfax. Ask questions. Double check verbal information matches paperwork. Double check that paperwork. These folks seem honest and friendly and the overall quality of their cars are good. They're not trying to push a bunch of lemons on people and their prices are extremely reasonable. I love the fact that they are much lower B.S. than most car sellers and I love that their prices are generally market and don't require a bunch of annoying negotiation. Overall, I would absolutely put them on my short list were I shopping for another car and encourage others to go there as well. read more

After searching for a few months online I decided to set out. Each dealer was different, most were high pressure others had bad service. If they had a good product their approach was a turn off or price too high.  Rdu auto was different. I pulled up and their sign read "hands off approach non commission staff please step inside for assistance" this was comforting.  We stepped inside. Their staff was comforting. Showroom contemporary, clean restroom and offered something to drink. After my wife and I test drove alone, we decided to go with it. We chose their extended warranty which was very affordable.  They don't haggle. This is something we are not used to. However, we had already done our research and they had the best price in our 100 Mile search. They beat out everyone in Raleigh by far. These guys really do care about their product and their customers. They answered any questions we had about the cars and they all worked together to make sure their customer is happy. We worked with Omar and moe who were both awesome.  We thank you Rdu for doing honest business and will definitely take you up on that offer for referrals. We expect you to be in a bigger place next Time we come back for our kids car! read more

RDU Auto - Car Dealers Near Me - Raleigh, North Carolina

Went to RDU to test drive a car, they handed over the keys within 2 minutes, and didn't give any sales pitch. No commissions, no haggling. Very pleasant experience. read more

Overall my experience was OK. I understand the concept of no haggling but they didnt seem interested in servicing me. They weren't very personable & pretty hands off. I pretty much knew what I wanted a honda accord. However, it would help me had someone came outside and explained the bells and whistles on the car but no one assisted. The car did not have a manual and it was only a quarter of gas in the car. It wasn't the best car buying experience. read more

I've been looking for a car for a few weeks now since I relocated from living in a city with public transit to a suburb. I haven't driven a car in 5 years and was dreading the "car search". I told my husband that first and foremost I would like a reliable car with low maintenance. We narrowed it down to either a Honda accord or an Acura TL. We found a listing for a 2013 Honda accord at a reasonable price and in great shape. The staff was knowledgable and very attentive. We got a great deal and I'm very pleased with our purchase. read more

These guys and gal are good. They're honest, patient, smart, laid back, positive. They are looking for long term customer relationships. I could see my younger son buying from them in the future. I'm really proud to see such quality service from a young and enthusiastic group of entrepreneurs. read more