We had a great experience at West Raleigh Auto buying a first car for my daughter. Unlike other…read morelots we visited, they had many options in our $6000 price range. Patrick was very friendly and gave us a fair price. Would highly recommend!

I've waited a few months to post this review - I'll explain why…read more Our 20 year old daughter wanted to buy her own car, paid for by her, all cash. She had her eye on used Subaru models. We spotted a 2004 Subaru Forester at West Raleigh Auto, called and drove down the same afternoon. Really liked the car, the lot owner, Patrick, was extremely friendly and professional. We planned to come back the next day to get dad's opinion and most likely buy the car. Came back following morning, test drove a second time, made an offer on car (considering how much daughter had saved for a car), Patrick happily accepted and she bought the car. We noticed a few issues with car - rear view mirror was very discolored (with age), passenger window motor broken, car needed new wiper blades and car was not clean (it had literally only been on lot 1 day when we bought it). Patrick gave us an IOU for complete detail, replace all wiper blades, new window motor and new rear view mirror. No questions asked. We took the car home and I drove it back down to Patrick following Wednesday for the detail and repairs to be made - it took the mobile detail guy a few hours to clean, Patrick lent me a car from his lot and I just drove down to Crabtree Mall and killed the time. Very generous to lend me a car! ONLY issue we have is the following week, our daughter was running a few quick errands, locally here in WF. After her third stop in about 1/2 hour, she came out of Dollar Tree and the car would NOT start. She freaked out, called us panicking and said she turned key over and it wouldn't start. Tried four tries until it started for her. OMG. Car was only two weeks old to us and wouldn't start! What?! I texted Patrick immediately, he said bring it in on Monday, I'll have my mechanic look at it. Monday, I drove car down to Patrick, he loaned me a car again and his mechanic tried over and over to replicate stalling. He could not get it to stall... Long story short - we've owned car since first week of October. The car has stalled on me once (again after running a few quick in and out errands) and stalled on daughter on December 16. Very frustrating. Car will catch after a few tries but it undermines your confidence in the car. Oh, and there seems to be an issue with the passenger window again - we had window down, car stalled, window wouldn't go back up. After a few tries, we got car started again and window back up but daughter refuses to let anyone put passenger window down now. Saddens us that she saved up hard-earned money and there are still issues with the car but what can you do? Update 1/8/18: rear view mirror that Patrick installed completely broken and fogged over. Car stalled again twice today before finally starting. Final thoughts: Would I buy from Patrick again? Maybe. Would I get the car checked out independently before I bought it? Definitely. Is he a stand-up guy? Yes, he did try to replicate issue and just couldn't get it to happen. He stood by his word on all fixes and the complete detail (guy did a bang up job cleaning her car). Hope this review helps future used car buyers!

The salesmen were quite pleasant, helpful and friendly. We bought a truck on the spot. It's clean…read moreas a whistle, low miles and a very fair price. I recommend anyone looking for a vehicle, be it car or truck, stop in and see what they have. No sales pressure, answered all our questions. Thanks guys!

If you purchased a car here and it didn't break down, and the salesman didn't lie to…read moreyou....consider yourself lucky. It has been awhile since I encountered this level of bull crap at a car dealer. My best friend and I went to this dealer because she was in a bind and without a car to get to work. Mohammad listened to us explain her vulnerable situation and then, sold her an overpriced car that broke down two days later AND has now been diagnosed with a multitude of problems. But, not to worry Mohammad assured us there was a 90 day warranty on the car. Oops...another lie. He would have had to pay for that. Also, we both doubt that he showed us the carfax for the correct car as he wouldn't print it and we had to look at it on his phone. Yeah....we were stupid, but, you want to believe people aren't assholes. Lesson learned.

I can't say enough good things about A1 Classic Motors! From the moment I walked through the doors,…read moreI was welcomed with professionalism and a positive attitude that made the car-buying process so easy and enjoyable. Tarek the owner and salesman, truly went above and beyond in providing the best customer service I've ever experienced at a dealership. Tarek was incredibly honest and transparent throughout the entire process. He made sure I was comfortable and confident with my purchase, offering helpful insights and answering all of my questions with patience. His approach is refreshing, and it's clear that he cares deeply about his customers and their satisfaction. If you're in the market for a reliable car at a great price, A1 Classic Motors is hands down the best place to go. I highly recommend this dealership to anyone looking for a trustworthy experience with people who genuinely care about your needs. Thank you, Tarek, for your exceptional service I'll definitely be back for my next car!

I tested one car, the check engine light started flashing after two miles. I bought another car,…read morethe check engine light flashed after 300 miles, $5,000 estimated repair at VW. I'm pretty sure they get cars barely running then sell them. Their mechanic is not good at what he does. I did not pay the $5,000 for repair, now it won't start. Do not buy from here.

Michael and his team were excellent. This was our first vehicle purchase with them and we were so…read moreimpressed with these guys. Kind and genuine people. Loved the truck we bought from them.

I have been conned by this business. Spent close to $18,000 on a 2009 GMC SIERRA. The truck looked…read moregood on the outside, drove well. I asked a few times if there were any issues and was assure ... "no issues". the dash board was covered by a nice rug cover. I left the place at night and didn't noticed anything. Following morning I discovered what was hidden under the rug cover. Please see the photos attached. When confronted the sales people the denied any knowledge of the problem. Business owner challenged my knowledge about cars and assured me that cracking dash is a well known problem with SIERRA pick-ups.

According to my girl math, dealership repair & maintenance pricing is comparable to non dealership…read morepricing. Welp! I've purchased two certified used vehicles from here and I typically utilize Leith to maintain/repair my vehicle as well. The dealership is new & modern, and employees are professional and courteous. They provide video inspections and the service advisor meets you to discuss findings. Many of the employees have been there since I purchased my first vehicle, so that has to count for something. I like the communication and peace of mind I have after a consultation. The cost is another issue entirely. Just trying to go as long as possible without a car payment. Let us pray! I have to edit my review of a 5 star to a 4 based upon requiring a pen to process credit card/debit card/Apple Pay. I guess it's fair if that's your new policy. However never once during the scheduling or consultation was I informed of this. Not to mention, it's a real pain to go through the process of getting a new one or resetting your old one. Ugh!

I had a very pleasant experience at Leith Acura of Cary yesterday with my 2010 Acura MDX. My…read moreservice advisor, Kylea Durizch, was extremely helpful and honest. She gave me clear advice that saved me from doing expensive repairs that wouldn't have made much difference for the minor oil‑seal seepage on my 16‑year‑old car with 157K miles. I really appreciated her honesty and the time she took to explain everything. The service technician, George, performed a thorough inspection and provided both a detailed report and a video walkthrough. He pointed out what was good and what needed attention, and thankfully the car only required an oil and filter change. They even washed and cleaned the car inside and out, which I truly appreciated. Overall, I had an excellent experience and highly recommend this service center for their professionalism, transparency, and customer care.

Watching my friend go through a horrible experience with sales and mechanics. We come with a…read moreproblem and the manager tells us that he did 100 plus sales this month, nothing to help the customer that just spent 5k on what was supposed to be a new transmission and they gave him a rebuilt transmission, which I have no confidence in whoever rebuilt it. Now the transfer case is leaking and they want money. He hasn't had this truck for more than 5 months in which one of those months the manager had the truck for 21 days. This place is a joke and are high pressure sales with no loyalty to a customer. DO NOT BUY A VEHICLE FROM THESE PEOPLE. Go anywhere else but this place.

literally the WORST car dealership I have ever worked with. They sold us a car that had clearly…read morebeen in an accident but you could only tell when it's jacked up and able to look underneath. The accident completely f*ucked up the whole AC system and we bought the car in January so that's how they got away with it. $2,000 to get it all fixed and they pretty much said sorry your out of luck it passed our "inspection" which might i add does NOT include them checking underneath the car. absolute joke of a car dealership. Avoid this place at all costs!!!!!!!!

I have heard the commercials on the radio for years and today we decided to part with one of our…read morecars. We looked online at a couple of we buy car places and then I remembered their commercials and we gave them a call. After a pleasant conversation, how often can you say that about talking to a dealership we headed down to the lot to get an offer on the car. We got to the lot and 30 minutes later we left with with a check. No haggling went on, no back and forth, they made a fair offer straight away and we accepted. We sold a car in 30 minutes and left with a check that we were pleased with. If you are looking to sell a car if you do not at least give Hollingsworth an opportunity you may just be missing out.

Does not feel trustworthy. I do not really care how the finance representative went about things…read moreand he never followed up. EDIT: If you notice they have a way of being very disrespectful and rude in their responses hence why I said not trustworthy. Why talk about customers credit online. such a lack of professionalism... But that did not stop me from getting the exact car I wanted from a dealership with kind genuine owners who would not respond to people the way this auto place does. It's really a shame how nasty and rude the responses are on here. Please just read the reviews and make a sound decision before choosing this place

I've bought several vehicles from them and each experience has been great. They also now do service…read morework. They're friendly, fair priced and honest.

Came in from Tennessee on vacation and needed brakes. Called and got an appointment for 9am Friday…read moremorning. Arrived at 8:45am and Jason let us in, took our car right back and had us fixed up in no time. Everyone was very friendly and professional. Price was very reasonable and the quality of work was second to none. I'll feel much better driving back to Tennessee safely due to them. Would recommend this place to anyone!