I had a deal with this dealership and it was pretty smooth. The salesman was direct and you get…read morewhat you see. The deal was 'as is' similar to other dealers in the area and you get what you pay for. The car has been running good for past 8 months now. However I was told that all the 4 tyres were new but recently one of the tyres got deformed and had to replace two of them as they were 10 years old. It would have been better if they were honest about it and clarified earlier. So better be cautious and cross verify everything before committing to a deal.

it was all good until i drove off the lot. within 2wks of having a car from them, all the light…read morecomes on, engine light included. these people are horrible humans and please find anywhere else to get a quality vehicle. this place will screw you and not give 1 sec of help. slime, less then slim. scum and that's an insult to scum. don't stop,you will regret it

Does not feel trustworthy. I do not really care how the finance representative went about things…read moreand he never followed up. EDIT: If you notice they have a way of being very disrespectful and rude in their responses hence why I said not trustworthy. Why talk about customers credit online. such a lack of professionalism... But that did not stop me from getting the exact car I wanted from a dealership with kind genuine owners who would not respond to people the way this auto place does. It's really a shame how nasty and rude the responses are on here. Please just read the reviews and make a sound decision before choosing this place

I have heard the commercials on the radio for years and today we decided to part with one of our…read morecars. We looked online at a couple of we buy car places and then I remembered their commercials and we gave them a call. After a pleasant conversation, how often can you say that about talking to a dealership we headed down to the lot to get an offer on the car. We got to the lot and 30 minutes later we left with with a check. No haggling went on, no back and forth, they made a fair offer straight away and we accepted. We sold a car in 30 minutes and left with a check that we were pleased with. If you are looking to sell a car if you do not at least give Hollingsworth an opportunity you may just be missing out.

Great customer service. Very professional. Pete really helped me a lot with my new car. Recommended…read more100%

I have been dealing with Madsen Motor Company for about 6 years now. They service our fleet of 2…read moreMercedes and 2 BMW. Top of the line service and advice always. Craig & Wayne are the best.

I'm just so impressed by the quality of the job they did. They really listened to me when I asked…read moreto not use any products with a strong smell due to sensitivities I have and the result is incredible. Every single inch of my car is absolutely spotless and looks brand new -- from the tires to under the seats, no spot was left untouched (and uncleaned!). The prices were very fair and they even talked me down to a cheaper package when I was discussing my needs with them. I would highly recommend this place.

Nick and his team did an amazing job with my wife's 11 year old car. It looks almost as good as it…read moredid the day we brought it home. It needed more work than originally estimated, but the team stayed late on a Saturday to get it done. Worth every penny.

I've waited a few months to post this review - I'll explain why…read more Our 20 year old daughter wanted to buy her own car, paid for by her, all cash. She had her eye on used Subaru models. We spotted a 2004 Subaru Forester at West Raleigh Auto, called and drove down the same afternoon. Really liked the car, the lot owner, Patrick, was extremely friendly and professional. We planned to come back the next day to get dad's opinion and most likely buy the car. Came back following morning, test drove a second time, made an offer on car (considering how much daughter had saved for a car), Patrick happily accepted and she bought the car. We noticed a few issues with car - rear view mirror was very discolored (with age), passenger window motor broken, car needed new wiper blades and car was not clean (it had literally only been on lot 1 day when we bought it). Patrick gave us an IOU for complete detail, replace all wiper blades, new window motor and new rear view mirror. No questions asked. We took the car home and I drove it back down to Patrick following Wednesday for the detail and repairs to be made - it took the mobile detail guy a few hours to clean, Patrick lent me a car from his lot and I just drove down to Crabtree Mall and killed the time. Very generous to lend me a car! ONLY issue we have is the following week, our daughter was running a few quick errands, locally here in WF. After her third stop in about 1/2 hour, she came out of Dollar Tree and the car would NOT start. She freaked out, called us panicking and said she turned key over and it wouldn't start. Tried four tries until it started for her. OMG. Car was only two weeks old to us and wouldn't start! What?! I texted Patrick immediately, he said bring it in on Monday, I'll have my mechanic look at it. Monday, I drove car down to Patrick, he loaned me a car again and his mechanic tried over and over to replicate stalling. He could not get it to stall... Long story short - we've owned car since first week of October. The car has stalled on me once (again after running a few quick in and out errands) and stalled on daughter on December 16. Very frustrating. Car will catch after a few tries but it undermines your confidence in the car. Oh, and there seems to be an issue with the passenger window again - we had window down, car stalled, window wouldn't go back up. After a few tries, we got car started again and window back up but daughter refuses to let anyone put passenger window down now. Saddens us that she saved up hard-earned money and there are still issues with the car but what can you do? Update 1/8/18: rear view mirror that Patrick installed completely broken and fogged over. Car stalled again twice today before finally starting. Final thoughts: Would I buy from Patrick again? Maybe. Would I get the car checked out independently before I bought it? Definitely. Is he a stand-up guy? Yes, he did try to replicate issue and just couldn't get it to happen. He stood by his word on all fixes and the complete detail (guy did a bang up job cleaning her car). Hope this review helps future used car buyers!

I bought a 2008 Jetta a year and a half ago for my daughter. I believe I got a very good deal on…read morethe car. It was clean and Greg was very helpful and responsive during the purchase process. I discovered the cd player didn't work and he had a new, upgraded radio installed complete with bluetooth. He also arranged for a locksmith to come and make 2 new keys for me at cost (which would have cost more than $300-400 at the dealership). So... why am I writing a review a year and a half after the purchase of this vehicle? Well...you know teenagers... :( The good news is that my daughter is fine and no other vehicle or property was involved.... but she hydroplaned, crossed the yellow line and went off the road and into a grassy gully. Our better angels were watching over her that day and thank God nobody else was in the car and nobody was seriously injured. The car, on the other hand, was not worth repairing...... so ..... I am in the market for another used car ... and I am going to be heading back to West Raleigh Auto Sales to see what they have in stock!! I guess that is the whole point of providing a good customer experience, right? Make them want to come back for more and tell their friends.

Great used car dealership. The cars are great deals, and clean. Kian was super easy to work with. I…read morehighly recommend this dealership!!!

From the owner: Welcome to NC Auto Import Inc. Our staff has years of experience and established relations with…read morefinance companies and lenders. Let us help you get into your new car today! Our friendly and no pressure atmosphere will have you walking out with a smile and hopefully keys for your new car. Please come visit us at 1500 Management Way Garner, NC 27529.

‼PLEASE READ‼ I…read morepurchased a 2019 Chevrolet Suburban from this dealership on Wednesday, and just three days later I experienced a very dangerous brake failure that could have cost my family our lives. While driving with my six daughters, the left front brake caliper bolts backed out completely, causing the brake caliper to fall off. I lost braking ability and almost got into a serious accident. This is not normal wear and tear -- this is a major safety issue that should NEVER happen on a vehicle that was just sold. When my mechanic inspected the vehicle, we were told that the calipers appeared to be "updated," but after contacting GM for parts, it was confirmed they were NOT. It seems they had been painted red to look like upgraded parts, which is extremely misleading. I contacted the dealership hoping they would take responsibility or at least help with the repair cost (almost $1,000), but they refused to assist in any way. As a mother, I trusted this dealership to sell me a safe vehicle for my family. Instead, I was put in a situation that could have ended in tragedy. Selling a vehicle in this condition -- especially one that puts a family at risk -- is unacceptable. I strongly urge anyone considering buying from here to have the vehicle thoroughly inspected before trusting their safety to this dealership.

RUN!!RUN away as fast s as you can. I bought a Chevy Avalanche and literally 31 miles after I…read morebought it the speedometer cluster went out. At around the same time frame while having the repair that I agreed to being done at a different shop, they found the following (which was hidden by code clearing and power washing.) Bad knock sensors(2 of them), oil pan gasket leak, valve cover gasket leak, rear main seal leak-which I agreed to get fixed, speedometer cluster went out completely, and 4 dangerously rotted tires (which they somehow passed through inspection- which should've never been allowed to be sold in their condition), and check engine light which ended up being an eval canister which is taking on fuel. Mariah was awesome.. the rest of the staff- terrible!!! Very dishonest. If you want to keep from getting completely screwed DO NOT go to them for a vehicle. They will respond to this review with some excuse or "you got a ppi"... which I did, but the ppi will not pick up on cleared codes, defective speedometer, and tires coated with a ton of armor all. ALSO all extended warranties WILL NOT cover these issues directly after purchasing the vehicle so that excuse will not work "that I declined a warranty". Mind you I've only had this truck for 4 days, and it's been driven 45 miles. THIEVES!!

Gary was the kindest, skillful, down to earth dealer I have ever worked with!! He asked me the…read moreright questions over the phone and had me in a vehicle in no time!! I would highly recommend buying your next vehicle from here!!!

I have never once left a bad review, but with how this business operates I believe I am obligated…read moreto. I'm a 20 year old business owner who has bought many vehicles, this being my 5th this year. I had purchased a car from them with the belief it was a good solid purchase, less than 30 days of owning it and 50 driven miles the transmission goes out,. I called to inquire if there were known transmission issues that were not disclosed. Theresa, on a recorded call stated it had issues. They then agreed with NextGear (who was the middle man and made no money from the sale() that they would split the cost of the transmission 3 ways. They then redacted their offer and said they were not paying any money until any negative reviews were taken down. After which they ceased all communication and refused to pay anything. This was an AS IS purchase but any known issues were to be disclosed prior to purchase. Highly highly do not recommend working with, for, or buying a vehicle with being an employer myself.