Great experience. I went over just before closing and test-drove a car, and was happy that they did…read morenot get in a hurry. I bought that car after having a mechanic check it out the next day, and when I returned to get it today it was newly washed. They even replaced the battery in the remote, and this was after I gave them my check yesterday. I would recommend this place. My wife and I felt we were treated with respect and care. Thanks Jay.

Dealership holds onto title and other paperwork until last minute. Paid cash for a vehicle over a…read moremonth ago and they still haven't sent paperwork to DMV. Receptionist stated that was dealership policy and her tone and mannerisms made me feel like she didn't care. Would not, will not recommend or purchase a vehicle from dealership. Once they get your money customer service is nonexistent.

First, let me inform you all that Cary Imports was purchased two years ago by the current ownership…read moreled by Hudson Weaver. So all of these negative reviews from 2023 and earlier are irrelevant. Second, if you have been shopping for a pre-owned car lately you will have found dealers, locally and out-of-state, with doc fees approaching $1000. Additionally, they charge nonnegotiable fees for services like interior conditioning and paint enhancement...adding another $1000 to the final, out-the-door price. Yesterday (8/13/2026), I went to Cary Imports to look at two cars that I had found online (Cargurus). I had no idea what to expect. Fortunately, I found a neat, well run business offering clean, high-quality used cars owned and managed by a friendly, affable young man who is there to provide an exceptional car buying experience. Both cars I tested were very clean, well maintained, and fully documented. The price I paid for the car I bought was the price listed on Cargurus, which included the $499 doc fee. The appropriate taxes and license, registration, and title fees were calculated and added at closing. That's it. It was an enjoyable, satisfying experience and one that I can heartily recommend. It was almost fun! Thanks, Hudson!

great buying experience! I came from out of town to buy a car that I had not seen in person. The…read morenew owner of Cary Imports took the time to walk me through the process.

Best place to shop for a vehicle. You will be treated right. Edna, Ricky, Sal and Kody are the…read morebest. They also have awesome mechanics. If you Need a vehicle try here first, you'll be glad you did.

Just stopped in without an appointment after seeing a car on the website. Steve was very welcoming…read moreand professional even though he was busy with another customer. After a test drive, we came to agreement on a price and made the purchase and took home the car. We felt like we got a good deal on a really nice used car from a fair and honest local business owner.

I purchased a Ram 1500 from Trey at Triangle Motorsports. I thoroughly enjoyed working with him…read more His low key, no pressure sales approach was a fresh change from the typical high pressure sales tactics. With short notice, I showed up to buy the truck, they still had it fully detailed and ready by the time we were finished with the paperwork. They gave me a great price for my trade in. The truck is awesome! Thanks!

I recently purchased a car for my daughter. While on the lot I pointed out that the tires should…read morenot have passed inspection. Since I drove 2/1/2 hours to see the car I didn't know a local mechanic. Before the trip Jose assured me nothing was wrong with the vehicle. I trailered the car home the first night the car alarm was triggered multiple times. I took the car to a Land Rover mechanic the next morning. He said the car should have never passed inspection. He found the rear door latch was bad, someone wedged a piece of metal in the hood latch to keep that sensor from tripping. The vehicle had been wrecked and not reported and the front sensor was damaged. So far I am out of pocket $1,300.00 in 48 hours. Beware Jose only cares about a sale and does not stand by his product. Z-Auto is also at fault for a fraudulent NC inspection.

Update: Owner resolved the issue. Please read entire review…read more 2 weeks later TMPS alert remains off. So happy Sam the owner voluntarily fixed the problem even if if took over 1/2 day of my time.Based on my overall experience, I would encourage anyone considering purchasing a vehicle from Cary Auto Sales to have a thorough independent inspection and diagnostic scan completed BEFORE paying for the vehicle. I purchased a 2014 Toyota Avalon Limited from Cary Auto Sales and paid cash for the vehicle in full. Unfortunately, the same day I took the vehicle home, the tire-pressure monitoring system (TPMS) warning began flashing and malfunctioning. Sunday, I had the vehicle checked by a mechanic. I was told the problem was a defective TPMS sensor in the right-rear tire. What also concerned me was that the vehicle's diagnostic history showed that the TPMS system had previously been reset. I have no way of knowing who performed the reset or why. My mechanic questioned whether the system may have been reset before the sale, but I cannot independently confirm that, and I am not accusing Cary Auto Sales or anyone else of intentionally doing so. I simply found the circumstances concerning given that the TPMS problem appeared immediately after my purchase. I contacted Cary Auto Sales on Monday, only two days after purchasing the vehicle, and spoke with Peter, the gentleman who sold me the car. I explained the problem and attempted to give the dealership an opportunity to correct it. Peter declined to provide any service or replace the sensor. Fortunately, the owner, Sam, contacted me personally later Monday evening after seeing my review. Sam apologized that Peter had not offered to address the problem and told me I could bring the vehicle back and that he would have it looked at. I appreciate Sam taking the time to contact me and attempting to resolve the situation and told by Sam the owner it take about 1 hour. Cary Auto Sales brought to a mechanic initially stated there was no defective sensor, but Sam told them to replace it anyway on the rear passenger back tire. Mechanic was truly confused or very incompetent. After the tire repair, the TPMS warning remained illuminated. The mechanic took the vehicle for a test drive and returned stating this car had a special problem and now there was TPMS issue with the front driver's-side TPMS sensor would need to be replaced. Luis and the mechanic continued working on the vehicle. By approximately 1:20 PM, several hours had passed. The mechanic took the vehicle for another drive, and I was then told that the sensor appeared to be functioning intermittently. The mechanic obtained a diagnostic/code-reading device, connected it to the vehicle and performed additional testing. Afterward, I was told that the TPMS system was now functioning and that the front driver's-side sensor no longer needed to be replaced. I appreciate that Sam ultimately made an effort to address the problem, and I appreciate the tire repair being provided at no charge. However, I remain concerned because the vehicle had a history of TPMS resets, the warning appeared immediately after purchase, and the diagnosis changed several times before the system was ultimately declared fixed without replacing the sensor. Overall, my experience with Cary Auto Sales has been mixed. I was very disappointed that Peter initially refused to help when I reported a problem only two days after purchasing the vehicle. I do give owner Sam credit for contacting me, apologizing and ultimately making an effort to resolve the issue. However, the repair experience itself was lengthy, confusing and raised additional concerns for me. I purchased a 2014 Toyota Avalon Limited from Cary Auto Sales and paid cash for the vehicle in full. Unfortunately, the same day I took the vehicle home, the tire-pressure monitoring system (TPMS) warning began flashing and malfunctioning. Sunday, I had the vehicle checked by a mechanic. I was told the problem was a defective TPMS sensor in the right-rear tire. What also concerned me was that the vehicle's diagnostic history showed that the TPMS system had previously been reset. I have no way of knowing who performed the reset or why. My mechanic questioned whether the system may have been reset before the sale, but I cannot independently confirm that, and I am not accusing Cary Auto Sales or anyone else of intentionally doing so. I simply found the circumstances concerning given that the TPMS problem appeared immediately after my purchase. I contacted Cary Auto Sales on Monday, only two days after purchasing the vehicle, and spoke with Peter, the gentleman who sold me the car. I explained the problem and attempted to give the dealership an opportunity to correct it. Peter declined to provide any service or replace the sensor. Fortunately, the owner, Sam, contacted me personally later Monday evening after seeing my revie

Do not buy a car from here! They make the car look nice but underneath it's bad. This place is a…read morescam go anywhere else.

The salesmen were quite pleasant, helpful and friendly. We bought a truck on the spot. It's clean…read moreas a whistle, low miles and a very fair price. I recommend anyone looking for a vehicle, be it car or truck, stop in and see what they have. No sales pressure, answered all our questions. Thanks guys!

If you purchased a car here and it didn't break down, and the salesman didn't lie to…read moreyou....consider yourself lucky. It has been awhile since I encountered this level of bull crap at a car dealer. My best friend and I went to this dealer because she was in a bind and without a car to get to work. Mohammad listened to us explain her vulnerable situation and then, sold her an overpriced car that broke down two days later AND has now been diagnosed with a multitude of problems. But, not to worry Mohammad assured us there was a 90 day warranty on the car. Oops...another lie. He would have had to pay for that. Also, we both doubt that he showed us the carfax for the correct car as he wouldn't print it and we had to look at it on his phone. Yeah....we were stupid, but, you want to believe people aren't assholes. Lesson learned.

My Family and vehicles choose Pit Stop for First mechanical issues or any trouble. If Tim and his…read moreCrew cannot address the issue they know where to send us. Inspections and Oil Changes are their Expertise as well. Tim will treat you like Family as he is a Family Owned Business. Affordable Repair and Diagnosis. Kathy Sims REMAX United

Poor Customer Service, Unresolved Repair, and Disrespectful Treatment…read more We brought our 2019 Cadillac XT4 to Pit Stop to have an issue with the front accent light bar diagnosed and repaired. This is the distinctive teardrop-shaped light that also functions as the turn signal. The original estimated repair cost was over $900. After running diagnostics, the owner told us that replacing the circuit board would fix the problem. We agreed to move forward with the recommended repair and waited two weeks for the parts to arrive. When we picked up our vehicle, the light was still not working. The original problem had not been fixed. The owner responded, "Hmm, that's weird," and then said it must be the headlight itself. Despite the fact that the repair had not resolved the problem we brought the vehicle in for, the owner continued emphasizing that he had replaced the circuit boards and pointing out the old parts, as though replacing those parts automatically justified charging us for the work, regardless of whether the repair actually fixed anything. We were then put in the position of having to argue about paying for a repair that did not resolve the original issue. We offered to pay for the diagnostic fee and the part as a compromise, but we did not believe we should have to pay labor charges for an unsuccessful repair. We ultimately paid $277, consisting of $50 for diagnostics and $195 for the replacement part, plus tax. We did not realize the part alone was going to cost $195. We left having paid for a replacement part that did not fix the problem, and our 2019 Cadillac XT4 still has the same accent light bar and turn signal issue. Frankly, we do not believe we should have had to pay anything for a repair that failed to resolve the problem we brought the vehicle in to fix. Nevertheless, we tried to find a reasonable compromise rather than simply refusing to pay. What happened next was absolutely unacceptable. The owner became increasingly irritated and responded, "What do you want from me?" He eventually agreed to our proposal, but then brushed his hands together, said, "You and I are done," and walked away. That gesture and those words spoke volumes about how he chose to handle the situation. It came across as though he was dismissing us and ending any relationship with us simply because we questioned paying for a repair that had not fixed our vehicle. We were not asking for anything unreasonable. We wanted the original problem addressed and a fair resolution after trusting his diagnosis and waiting two weeks for the part. We understand that car repairs do not always go as planned and that further troubleshooting is sometimes necessary. However, customers should not be expected to accept an unsuccessful repair without question, particularly when they relied on the shop's recommendation about what would fix the problem. At a minimum, we expected professional communication, accountability, and a willingness to discuss a fair solution. Instead, we felt that the owner was more concerned with pointing out that he had replaced the parts than acknowledging that the repair had not accomplished what it was supposed to do. The way a business handles a problem says a lot about its customer service, professionalism, and integrity. Unfortunately, our experience left us feeling disrespected, dissatisfied, and out $277 while still facing the original repair. The issue remains unresolved, and we may now have to take the vehicle somewhere else and pay for additional diagnostics and repairs. Based on both the unsuccessful repair and the way we were treated when we raised legitimate concerns, we will not be returning to Pit Stop. We are sharing our experience so other vehicle owners can make an informed decision before trusting this business with their vehicles and their money.

I bought my car here and I would highly recommend shopping here. When I was looking for a car a lot…read moreof places were very pushy and wanted me to buy out of my price range with high interest rates. Nick really seemed like he wanted to do right by me and he was willing to meet me halfway on the things that were important to me. I would definitely buy from here again

It's unfortunate I am back to update my review. If this update helps just 1 person I'll be glad I…read moretook the time to update. Buyer Beware would be the title is there was one. We purchased a vehicle 1.5 years ago from North Hills Motors and although there were some issues nothing out of the norm (except for a constant smell in the vehicle we could not place). We decided to upgrade to an suv and to our surprise during the trade i inspection we're told/shown the vehicle had been in an accident and was put back together poorly. In fact there was a leak in the trunk and the water was pooling under the mats (where spare tire is located) and growing mold (hence the smell), the side of the vehicle was not painted properly and the headlight was placed in the hole and held there by a piece of metal that has since rusted out. We believed NHM when they said they did a bumper to bumper check, showed us a clean car fax and signed off on the document that states no structural damage. Our mistake was not taking it to a mechanic for a pre purchase inspection. So please if you buy from NHM or any other used car dealer don't make the costly mistake we did...get the vehicle inspected by a third party before purchasing. We since have found out there have been others who have had similar experiences so again if my posting an update helps someone be more aware I'm happy I wrote it, learn from my mistake!

Dale was friendly and helpful, but not pushy. He was able to answer all of my questions and gave me…read morestraightforward answers that were not full of the double talk you often get from salesman. We found the car we were looking for and felt comfortable enough with Dale that we drove over two hours to deal with him over some of the other options we had that were closer. A move I would make again, particularly now that I also know he is a veteran -- as I always try to support veteran owned businesses. If you're looking to buy a car and the idea of the typical slick salesman makes your skin crawl, I think you'll find Dale a refreshing change of pace.

This Lexus continues to disappoint! Had a friend ask me about this car snd made sure he never…read moreconsiders AMD to purchase anything at their dealership.