The team at Perfection Motors has always done great work! I am so pleased with them. So much so, I…read morereferred my bestfriend. This time, though, I wanted to give myself an early birthday gift. I got new tires, an alignment, and some other work. Let me just say that my 2007 Ford Focus feels and drives like a brand new car! You guys are truly a God sent! Thank you Perfection Motors so much!!!! Thank you! Thank you!! Many many times, thank you!!!

I was very nervous when I went to purchase my new ride but I have to say that the treatment I was…read moregiven from Jonathan and Muhammad was exceptional! I would highly recommend them for your new ride. They made me have such a smooth process. Thank you guys!

Great experience at this dealership. Harry Helmer was professional, and transparent throughout the…read moreprocess. He continues to follow up to be sure I am happy with the vehicle and it is a good fit. I am not an easy customer so good job Harry. Financing could not have been any more efficient and no long wait times. They made everything easy and helped me find the right car. I'm really happy with my purchase--highly recommend!

Flange makes a comeback, what happened…read more.. Johnson Lexus Durham service used to extremely reliable (barring one past episode 5 years ago)- I actually took my car for 10 years to the same service specialist. However, my recent experience has me rethinking... They incorrectly failed my 2015 Lexus on the state inspection - tire tread was 2.3 as reported by them, while low from a safety standpoint, it is not a failure by state inspection (which is at less than 2), they required replacing four tires at $1340. Which is $445 above Costco charges. Secondly the rear 12v lighter wasn't working, it was a fuse that is easily accessible they put in a charge for $120 and had told me some sort of fusible link - I didn't know what that meant initially I approved it and upon further research and their own invoice said it was a fuse. Those fuses are cheap and easily accessible and shouldn't require 1 hour of labor. Old Lexus used to do this sort of service complementary sometimes. There were multiple errors that seemed to be designed to give them more money, and I am wondering if service management has changed that pushes for more revenue and profitability margin than serving the customer. While they corrected both of these errors and reversed $120 charge and redid inspection and passed without tires having to be changed. I hope they improve and not continue this path - this is path that Honda Durham was on and I moved on from that brand. I was planning on purchasing an RX-350 due to comfort and ease of servicing with Lexus as well as the vehicles, but has me rethinking if I should go all electric with Rivian R2 instead in the future. Oh, BTW, what is that flange you ask, that was just non-existing fusible links in modern cars - its joke for that have seen old Seinfeld episode :-)

We were looking to buy a used minivan. We found one on their website for a very reasonable price…read moreand when we visited the location everything was just as described. The purchase process was very easy and everyone we dealt with was very friendly and helpful. Easiest car purchase we have made. Thank you!

Do not go here for a vehicle inspection. My experience was extremely disappointing, and the staff…read morewas rude, dismissive, and unprofessional. I arrived at 9:45 a.m. for a vehicle inspection. A gentleman working was standing outside eating a donut and drinking coffee on a car and completely ignored me. When I asked what time they opened for inspections, he told me 10:00 a.m. and turned his back to me. I returned at approximately 10:20 a.m., and the same gentleman saw me and ran toward one of the back buildings to avoid and ignore me. I went inside the main building and asked a female employee if someone was available to perform an inspection. I was told that someone would be available in 20 minutes. I returned again at 11:15 a.m. and asked a male sitting at the desk if someone was available. He responded very flatly and dismissively that he was the person who performed the inspections, he was busy, and inspections were not their priority. If inspections are not a priority at this location, customers should be told that upfront rather than being made to repeatedly come back and wait. I chose this location because I recently had surgery and needed somewhere close by, so I was especially disappointed by the way I was treated. I understand that businesses get busy, but there is no excuse for being rude or dismissive toward a customer who is simply trying to get a basic service. I will never return to this location, and based on my experience, I would not recommend it to anyone looking to get a vehicle inspection.

It has been 3 months now since I bought my BMW from 1s stop. I am very pleased with my vehicle and…read morethe service. I got the warranty for the things i need to be covered and Trey was very professional. Thanks for a good experience. Gavin

Easiest & quickest process! Staff is super helpful & I love my new car !!!!…read more Thanks for everything

Satisfied with my service appointments here. I can't speak to the buying experience because I…read morepurchased my BMW from another business. I always select early morning appointments so I can find a great spot to work while I wait. (If weather is pleasant, it's a leisurely walk to Streets at Southpoint shopping mall). Complimentary coffee/tea is a nice touch too. Grateful for complimentary rides home when I am unable to wait. Service associates keep you very well informed about the status of your vehicle. And love the 360 degree inspection video. Keep providing great service please!! :-)

This is where I fell in love with my car! The people who work here are wonderful and extremely…read morehelpful and providing information about vehicle, but also servicing. Met Frank today over by the service desk and he helped me coordinate an appointment to diagnose a problem with my car. He was really kind and very personable. I'd recommend this location to anyone because you can tell they know a lot about the BMW brand and not just a sales person that has been recently hired to sell a product.

They sold me a lemon. I got a 2018 Hyundai Sonata from them that apparently already had a bad…read moreengine before I even got to enjoy it. Having to add oil to my engine every few days because that's how quickly oil is burning . So be very careful believing that they will sell you a nice car because after you sign that contract, they will leave you completely hanging . They told me to come back several times, taking months saying they were "working on the issue and they never did. My last visit to the establishment, one of the guys called me a hood, rat, and a lot of disrespectful names and also threaten to call the police on me, all because I'm upset that they sold me a faulty car. very unprofessional. I am a young woman being scolded at and yelled at by grown men that are selling bad cars on their car lot?! I wish someone would've warned me about the reputation of this place but if you see this for review, just take it as a heads up and know that you're playing Russian roulette with choosing a car from this lot. if you're a woman, please take a man with you because I'm sure if you have a man with you they will not show you their true colors and be as disrespectful as they were to me. There was sexual harassment when I bought the car and disrespect when I wouldn't let them get away with selling me a car with a bad engine. I forgot the chubby ones name with the spiky hair, he is the disrespectful one that likes to talk about women. He isn't even the one that sold me my car, but was very quick to disrespect me. I also discovered that they take their cars to a garage close by in the city that exchange the car parts with faulty car parts and they get their mechanic to make things appear as though everything is fine even if it isn't. So you think everything is good when you drive the car off the lot even probably while your test driving it, but give it about a month or two to really find out if they are serious problems with your car that they probably already knew about.

I've known Kyle for many years, and he's always been an honest and reliable person in everything he…read moredoes. At Boulevard Preowned, he and his team, Jeff and Jorge, go above and beyond to help you find the right car. I've purchased a vehicle there before, and recently bought another one--both experiences were excellent, with no issues at all. If you're looking for a great car at a fair price, this is the place to go. I highly recommend them with my eyes closed! You are the best mi amigo!

No experience with purchasing a vehicle, but I recently had new brake pads & rotors installed…read more Extremely satisfied with the work they did! Reasons that I will return..... - best price around - hands down! - quality work - no squeaking, no pulsating! - prompt scheduling - on their calendar quickly - loaner car for the day - A HUGE perk of having a mechanic that also sells cars! -- super friendly & professional staff - my favorite of all, Oliver! (Of the canine variety). They will save you money and a headache. I have had the same mechanic for over 15 years, but I took a gamble trying Craige's, and I am happy to say it greatly paid off!

After my 2005 Toyota Camry had Died, 483,789 miles I was looking to buy another car and came across…read moreCraige Motor Co. In Durham,NC. After spending hours o the lot not finding the car I wanted, I was about to leave and came across a 2002 Saturn S series, Gold in color, she was clean and no dents, solid engine, at 27,000 miles it was a steal. Car was barely driving, first owners used it and hitched it to a camper and traveled all across the USA, seldomly drove the car, so after test driving the car, I decided to buy it ( 10/8/21 ). Today, almost two years now and she still runs like a champ, after replacing the fluids and oil change every 3,000 miles she is going strong. Thanks, Walt and your team for getting me back on the road.

I went in because my windshield wipers were not working. They told me that the windshield wipers…read morewere not installed properly. By the way, they installed them 2 months ago and charged me $225 reinstall them correctly.

I came here after my car was rear ended by another person recently. They had Geico insurance, and…read morebrought me to this place to get my bumper replaced. My experience with this team was fantastic. They fixed everything up super fast, and my car looked good as new. The repair only took three days, and when I got my car back they had vacuumed out the whole thing and given it a car wash. I couldn't have been more pleased! I might come here myself to get some other small repairs fixed, just because they were so good. Highly recommend them!