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    Echo Park Automotive

    2.2 (34 reviews)
    Open 9:00 am - 9:00 pm

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    Front of the Building
    Aaron L.

    The new way to purchase your vehicle is here at EcoPark Automotive Raleigh. I responded to a vehicle ad the price was phenomenal, better than anything I could find in my state. Drove 137 miles to check out the vehicle. The facility looks like the inside of an Apple Store. It's a bit of a process because they move such a large amount of vehicles. You respond to the vehicle and they set you up with an appointment to see it (I just showed up). They set me up with my guy to check out the vehicle and I knew it was it. So here comes the dance (no dance). They up you on a warranty and a few other add ons (it is what it is). Took a few hours from start to finish. My guy even drove me to drop off my rent a car. It feels very weird at first because it's not like the old dealerships of yesterday. Then about thirty days to get my tag and registration. From start to finish the customer service was phenomenal in every department that I dealt with. I would highly recommend purchasing your next vehicle from EcoPark Automotive, "It's the New Way to Buy".

    This is the deal recap, where they added all the optional crap without mentioning it anywhere on the sheet. #fraud
    Milad N.

    Do NOT go to this store for anything. They will lie to you, ignore your requests, and try to scam you out of more money than they "negotiated" with you. My parents went here to look at a car, against my advice, and the sales person (Darryl) and his manager (Brittany) lied to them repeatedly and tried to scam them out of $4000. I was on the phone with my parents as they were finalizing numbers and we specifically and repeatedly declined all optional stuff. We figured they wouldn't try to scam us, but sure enough, when we got the "deal recap" papers there is almost $4000 that is not accounted for in their math. Upon further investigation, we saw that the cash price they are quoting includes all the optional crap that we declined. To make things worse there is no mention of them adding it to the final price in the deal recap papers. This is not the regular "car salesmen pushing warranties" and now borderlines on fraud and scam. After writing this review I'll be submitting a report with the AG's office. It's one thing to be pushed to purchase extra service and warranties, but it's another thing to add them to the price without consent and then try to hide it. If you like to be lied to and enjoy paying for things that you specifically declined, this is the place to go to. If you don't want to deal with liars and fraudsters, then STAY AWAY FROM THIS PLACE.

    2021 Chevrolet Equinox
    Shann B.

    This post is a follow up on my purchase a month ago, came by to say I'm still thrilled with my purchase!

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    27 days ago

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    2 months ago

    John Dry and James Ray were both great when selling our Subaru. Very nice and highly recommend.

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    6 months ago

    Had a very professional interaction with Corey H. Very pleasant and great customer service.

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    3 years ago

    The best way to get your money for your buck is coming to get these lovely cars at EchoPark. Great service. Fun loving and family fun

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    Ask the Community - Echo Park Automotive

    Review Highlights - Echo Park Automotive

    I did a trade in & purchase this week for a beautiful 2024 Hyundai Kona at the Echo Park Raleigh /Cary location!

    Mentioned in 3 reviews

    Read more highlights

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    webuyanycar.com - We Buy Any Car Garner, NC

    webuyanycar.com

    (2 reviews)

    My wife had a vehicle (Jeep) she was looking to sell so she did an online value estimator from this…read moreplace and got a decent number. We weren't ready to do anything yet, but this company was very persistent, calling regularly. So when we actually bought our new vehicle we reached out and made an appointment. The value had changed but was in-line with Carvana and Carmax so that was fine. We got there and I mentioned to the appraiser that we had installed a back up camera that wouldn't show up on the VIN search. He told me that wouldn't change the evaluation. Then he told me the vehicle had been in an accident - which it had - for a whopping $800 in repairs, there was a small dent in the front quarter panel that got fixed. While a professional might be able to tell - a lay person wouldn't and would probably find more value in the back up camera. And he also says there is a $299 doc fee for the vehicle. So he goes out and does his inspection, taking about 15 minutes and being very thorough. What we have to remember is that when they are doing those "inspections" they are negotiating. The longer it takes, and the more things they write down and touch on the vehicle, the more they are trying to drive the value in your mind down. We come back in and he says. "Ok. That vehicle has been in an accident. That's called 'diminished value'. What I can give you is {$2500 less than what we told you}". I just said no and gestured for my wife to leave. He then said "Well what would you want for the car?" I said I knew what he was doing - he was attempting to anchor us to the new lower number and negotiate off of that. He protested that he wasn't. He also insisted that every dealership had a doc fee - which is mostly true when you buy but I've never heard of that when selling. At this point we weren't messing around with that guy any further. Went home, called Cary Autopark Jeep (where we bought it). Had a 5 minute call with the GM. He gave me an estimate dependent on my representation being accurate. I took it the next day, he looked at it for 2 minutes and confirmed the offer. Which was $700 more than this place initially offered and about $3000 more than they finally offered. And no doc fee. Did the paperwork and in and out in about 20 minutes. With other (easier) options out there, I don't know why anyone would fool around with this guy.

    Checked with all the rest. WBAC turned out to be the best. Simple, fast, and I believe will offer…read moreyou the highest price for your car. WBAC has this thing figured out. Highest offer and quickest purchasing process. You will be surprised. Contact Tom on Purser Drive.

    West Raleigh Auto Sales

    West Raleigh Auto Sales

    (11 reviews)

    I've waited a few months to post this review - I'll explain why…read more Our 20 year old daughter wanted to buy her own car, paid for by her, all cash. She had her eye on used Subaru models. We spotted a 2004 Subaru Forester at West Raleigh Auto, called and drove down the same afternoon. Really liked the car, the lot owner, Patrick, was extremely friendly and professional. We planned to come back the next day to get dad's opinion and most likely buy the car. Came back following morning, test drove a second time, made an offer on car (considering how much daughter had saved for a car), Patrick happily accepted and she bought the car. We noticed a few issues with car - rear view mirror was very discolored (with age), passenger window motor broken, car needed new wiper blades and car was not clean (it had literally only been on lot 1 day when we bought it). Patrick gave us an IOU for complete detail, replace all wiper blades, new window motor and new rear view mirror. No questions asked. We took the car home and I drove it back down to Patrick following Wednesday for the detail and repairs to be made - it took the mobile detail guy a few hours to clean, Patrick lent me a car from his lot and I just drove down to Crabtree Mall and killed the time. Very generous to lend me a car! ONLY issue we have is the following week, our daughter was running a few quick errands, locally here in WF. After her third stop in about 1/2 hour, she came out of Dollar Tree and the car would NOT start. She freaked out, called us panicking and said she turned key over and it wouldn't start. Tried four tries until it started for her. OMG. Car was only two weeks old to us and wouldn't start! What?! I texted Patrick immediately, he said bring it in on Monday, I'll have my mechanic look at it. Monday, I drove car down to Patrick, he loaned me a car again and his mechanic tried over and over to replicate stalling. He could not get it to stall... Long story short - we've owned car since first week of October. The car has stalled on me once (again after running a few quick in and out errands) and stalled on daughter on December 16. Very frustrating. Car will catch after a few tries but it undermines your confidence in the car. Oh, and there seems to be an issue with the passenger window again - we had window down, car stalled, window wouldn't go back up. After a few tries, we got car started again and window back up but daughter refuses to let anyone put passenger window down now. Saddens us that she saved up hard-earned money and there are still issues with the car but what can you do? Update 1/8/18: rear view mirror that Patrick installed completely broken and fogged over. Car stalled again twice today before finally starting. Final thoughts: Would I buy from Patrick again? Maybe. Would I get the car checked out independently before I bought it? Definitely. Is he a stand-up guy? Yes, he did try to replicate issue and just couldn't get it to happen. He stood by his word on all fixes and the complete detail (guy did a bang up job cleaning her car). Hope this review helps future used car buyers!

    I bought a 2008 Jetta a year and a half ago for my daughter. I believe I got a very good deal on…read morethe car. It was clean and Greg was very helpful and responsive during the purchase process. I discovered the cd player didn't work and he had a new, upgraded radio installed complete with bluetooth. He also arranged for a locksmith to come and make 2 new keys for me at cost (which would have cost more than $300-400 at the dealership). So... why am I writing a review a year and a half after the purchase of this vehicle? Well...you know teenagers... :( The good news is that my daughter is fine and no other vehicle or property was involved.... but she hydroplaned, crossed the yellow line and went off the road and into a grassy gully. Our better angels were watching over her that day and thank God nobody else was in the car and nobody was seriously injured. The car, on the other hand, was not worth repairing...... so ..... I am in the market for another used car ... and I am going to be heading back to West Raleigh Auto Sales to see what they have in stock!! I guess that is the whole point of providing a good customer experience, right? Make them want to come back for more and tell their friends.

    East Auto Sales

    East Auto Sales

    (3 reviews)

    The skinny balding person who was working the desk (identified as Saiid) super rude to me for…read morelitetally no reason. He yelled at me & my mechanic for asking a simple question that a reputable dealership would've had no problems asking. (The car I inquired about a 2015 equinox had multiple corroded lugnuts on both of the front 2 tires clearly the car had been sitting a while) When I was like dont even worry about it, he straight up said he didnt want to sell to me anyways because i was financing, which i found interesting bc on the phone he was encouraging me to come in like sir, if u didnt want to sell to me you shouldn't have told me to come down there! But no worries! Our exchange will be forwarded to the attorney generals & bbb. I encourage customers (especially black people & anyone financing) to avoid this place. There was only me & 1 other customer there n Saiid ran me off. BUYER BEWARE!!!!****

    Said sold me a car with a bad battery and NO brake pads, rotors, and calipers going in the rear,…read more bad corrosion and rust underneath. Sold it at higher than blue book value, even without factoring in the cost of the work needing done ASAP on it. He sprayed the brakes to make them silent to sell it, a couple days later they went to instantly grinding awful metal sounds. I took it to a mechanic and found out that just for the PARTS ALONE, it would total to about $700 for all the brake work it needed. Plus labor. And this car was sold to me with a good looking carfax, an inspection done 1 month prior, but NO WARRANTY. This business only has good reviews because they ask you to leave a good review BEFORE they give you the keys to the car you just purchased. East Auto on Hillsborough Street is a bunch of crooks.

    Top Car Negotiators Consumer Advocates - Let us know what you are interested in purchasing and we do the rest.

    Top Car Negotiators Consumer Advocates

    (3 reviews)

    I was considering purchasing a vehicle online across the country from where I live. I had issues of…read moredetermining how to schedule my time to travel to inspect the vehicle and shipping it home if I bought it. Then I thought of hiring an auto broker. I contacted Chris and I shared my situation with him. Professional ... courteous ... reliable ... Just three words to describe Chris and the level of service he provided. From our initial conversation, it was clear that Chris's mission statement to advocate for his clients truly was his mission. He immediately gathered the data he needed from me and he was off. Less than 48 hours later I purchased the car I was considering. Chris saved me time and money. I didn't have to fly to see the vehicle because Chris drove 1.5 hours to look at the car, test drive it, inspect it and give me his opinion. He assisted in helping me secure the financing and even caught an extra charge that did not to be included in the contract. I highly recommend Chris and his company. This experience was truly wonderful.

    Terrell Moore of Top Car Negotiators was the best negotiator we could of asked for negotiating our…read moredaughters deal. My husband & I went with our daughter for support on buying her first car. The dealership would've had her paying way more a month on her car payment, but Terrell got them below the payment she asked for Needless to say, our daughter was very very happy with how Terrell was able to help her buy her first car I would recommend Top Car Negotiators to everyone who wants a new car to choose Terrell !!

    Echo Park Automotive - usedcardealers - Updated May 2026

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