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    Anthony & Sylvan Pools

    2.4 (121 reviews)
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    Draining pool to fix crooked sleeves.

    Their tactics include delaying fixing problems for so long and forcing they now claim I'm out of warranty! "As per the contract terms, Anthony & Sylvan Pools warrants that the interior finish of your pool will be free from defects in materials and workmanship for one year from the date original application" Seriously I can't make this up. As you can see from my updates this has all been documented. Contractor Board time. Can't let this happen to other people.

    pool
    Jennifer L.

    Just had a pool finished and couldn't be happier with this company from start to finish. Excellent communication, efficient workers, and superb job. Skye, the project manager, was excellent to work with and sent so many detailed progress photos along the way. I would highly recommend using this company to have a pool built. their prices were also very competitive and all inclusive versus nickel and diming of other pool companies.

    Yvette A.

    If I could give Devon 100 stars I would he was the best PM ever. He stayed on top of my new pool build from beginning to the end. And Ian was also amazing to work with he designed my pool. Thank you both for all your help. Your new friend for life Yvette

    Mark L.

    An amazing experience from concept to completion. Bob Mertel took our concepts and ideas and designed us an amazing back yard pool and spa that we have enjoyed ever day. Ian Lopez, our project manager was truly amazing. Although we started and completed 3/4 of this project whilst still living in Chicago, his communications, problem solving skills and regular updates made us feel like we were actually there for the whole process. What:- 11'6'' x 25' salt water pool with Jandy wireless equipment and a 400,000 btu gas heater. Pool depth 3' 6'' to 5'. Wet Deck 6' 6'' x 9'. Spa 7' x 5' 6'' with a 42" depth. 2 descent water fixtures on the pool side. 305 Sq Ft of Spray Decking Around the Pool. Marblite Plaster Interior Pool Finish.

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    18 days ago

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    10 months ago

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    10 months ago

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    10 months ago

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    9 months ago

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    11 months ago

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    2 years ago

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    3 years ago

    Awesome job on our pool. We were swimming in 3 months from groundbreaking. So wonderful!!!

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    Page 1 of 4

    Ask the Community - Anthony & Sylvan Pools

    Review Highlights - Anthony & Sylvan Pools

    The interaction with Daniel (Sales Consultant) and Don (Project Manager) has been very professional.

    Mentioned in 13 reviews

    Read more highlights

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    $

    We've had three other pool services, and every one of them started out great but quickly went…read moredownhill. A neighbor recommended Priority Pool Service, and they have been amazing! Their customer service is top-notch, extremely responsive, and they keep our saltwater pool crystal clear with zero algae. Our pool has never looked better than it does now. Their techs are punctual and spend at least 30 minutes at our pool every week. After each visit, they take photos of the pool, the cleaned basket, the pool pump to show all valves are in the proper position and working, and even the closed gate. They send an immediate email with all the photos, chemical levels, and details of what was added. Saltwater pools can be tricky to maintain, but ours has been absolutely perfect since Priority Pools took over. It's no surprise they have a 4.8/5-star rating--they truly earn every bit of it. You can't go wrong with Priority Pool Service!

    Highly recommend this company! They are responsive and have great customer service. We use their…read moreweekly service, and I appreciate the attention to detail the guys use with managing chemicals. I love the reports we get to tell me how things look. I want to give a big shout out to Jeremiah and Scott today. The equipment had a valve leak and the pool hadn't been running for two days, they heard me when I asked for fast service and Jeremiah came out and got us back up and running today. Thank you to this excellent team!

    Mission West Pools & Spas

    Mission West Pools & Spas

    (49 reviews)

    Personally, I enjoyed working with Barry during the construction of our pool, and the project…read moreitself went smoothly at the time. However, over the years, we have had them return multiple times for recurring cracks. Each time, the repair involved filling the cracks, which unfortunately did not appear to resolve the underlying issue, as the same cracks kept returning. Earlier this year, I contacted Doug and again regarding the same problems. I was told the cracks were likely due to seismic activity. Based on our observations, we are not convinced that is the cause. Additionally, there is currently a metal piece protruding from the side wall they built, along with other issues. We have documented these problems over time with photos and emails. After raising these issues again and requesting further assistance to address the underlying problem, we did not receive any additional follow-up communication. Because of this, we are now exploring other options to resolve the issue. Overall, while the initial build experience was positive, our experience with follow-up repairs and warranty support has been disappointing. I am sharing this so future customers can be sure to ask detailed questions about warranty coverage and long-term repair solutions before moving forward.

    Mission West Pools and Spas did an amazing job on our pool install. Bill Relaford is the best…read morecontractor we have ever worked with. He was truly a pleasure, and he made the install process absolutely seamless. I had about five other companies come out to quote us. His quote for the install was great and it fit within our budget, but it was his professionalism and warm authenticity that sold us. Every crew that came out was respectful of our property and exceedingly efficient. We actually hired his last crew to put in some additional pavers and rock to complete the yard. All the big companies on Yelp and other review spaces must pay a fee to show up at the top of the pool builder list because if quality, customer service, attention to detail, and professionalism were the only considerations when deciding which companies are highlighted on review sites and apps, then Bill Relaford and the whole Mission West crew, would most certainly earn the top spot. Give them a try if you are in the market for a pool. You will be doing yourself a huge service!

    Anthony & Sylvan Pools - hottubandpool - Updated May 2026

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