We recently had our pool remodeled by Trident Pools in Las Vegas, and we couldn't be happier with the results. They completed a full renovation for us including new plaster, new tile, deck work, and new lights, and everything turned out great. They began the project on schedule and finished on time as promised. Scott, the owner, was great to deal with throughout the entire project. He was easy to communicate with, professional, and made sure everything stayed on track. We would highly recommend Trident Pools to anyone looking to remodel their pool in Las Vegas. read more

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Scott, I stand by the factual statements in my review and have documentation supporting them. Your statement that my claims were "baseless" and "unfounded" omits an important part of the Nevada State Contractors Board's determination. Following supervisory review, NSCB Compliance Supervisor Damien Bilyeu stated to me in writing: "The submitted evidence does indicate that incorrect materials were initially delivered." The Board did not establish a violation because it determined that the incorrect-material issue was subsequently corrected and the contract-specified material was ultimately delivered and installed. I disclosed that outcome in my review. I also need to correct your characterization of our grout discussion. You now state that I wanted you to use "grout purchased from a big box home renovation store" and that you refused because you use professional/commercial-grade products. Your own January 16 text to me states: "you want to use the epoxy grout. We don't use odd products when we do pools because they have to be waterproof and we like to stick with the professional materials that we've used for years." I requested epoxy grout. Your contemporaneous message confirms that and explains why you rejected my request. It does not say that you rejected my request because I wanted you to use an inferior "big box" grout. The grout that Trident ultimately installed subsequently deteriorated. Trident repaired it, and the grout is now experiencing problems again. The NSCB Compliance Supervisor has specifically advised me that if there are current/ongoing grout issues, I should submit a new complaint and the Board will investigate that concern. I was transparent in my original review that the NSCB did not ultimately establish a violation. My review describes my experience, the documented events, and the Board's actual determination. I have retained the contract, dated photographs, manufacturer correspondence, laboratory information, our communications, and the NSCB correspondence supporting the factual statements in my review. Given your stated intention to send a cease-and-desist alleging libel and defamation, I will preserve those records, including your January 16 text and your Yelp response. read more

I had a tree that caused a leak the pool pipes. Trident was a reliable and was able to quickly make the repair and fix the leak- with thorough testing! I also had them 'bead blast' the pool area and it made such a difference in the pools appearance. I will definitely use Trident for pool plaster and renovations/ repairs. read more

Trident Pool Plaster & Renovation - Before - Pool & Hot Tub Service Near Me - Las Vegas, Nevada

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Moving to Las Vegas we were a little nervous about finding trades people that we would value highly, recommend, and refer. We bought a place with a pool that needed replastering, and having never owned a pool in Vegas, we did a bunch of research. I can't tell you how pleased we are to recommend Trident Pools. This company exceeded all our expectations. Estimating, Demolition, Replaster, Tiling, all went super well, with precision and quality. The price was reasonable and justified. The crew on the pool demolition had some serious commitment and HUSTLE! We were blown away. Besides the replaster and new tile, we added an auto filler and where they cut it in, the deck looks just fine there. Super happy. read more

100% Satisfied!! Las Vegas is not known for superior service and kept promises when it comes to the service industry, but Trident Pools proved otherwise at every step. We refurbished our waterfall, tile and quartz and Scott/Carson met all the deadlines they said they would hit, within budget and it looks fantastic. Thank you to the entire team for a job well done and done on time!! read more

Trident Pool Plaster & Renovation - Pool & Hot Tub Service Near Me - Las Vegas, Nevada

Asked to install a handrail on an existing in-ground pool. Wanted the plastic coated handrail and installation could not be in the pool, only on the deck. They had more options of handrails then anyone would ever need. Bid was reasonable. Night time pic is after 1st day install. Overnight setting of epoxy cement. Came back next day, removed all work related items and as you can see, a perfect job. read more

Trident Pool Plaster & Renovation - 1st day install of handrail on existing pool - Pool & Hot Tub Service Near Me - Las Vegas, Nevada

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About 3 years ago I needed to re-plaster my pool. I interviewed several pool plaster contractors. The sales rep at Trident Pool Plaster & Renovation was pleasant and seemed knowledgeable and their price was right in the middle so I went with them. A few white spots started showing up but nothing to noticeable, then more and more, now quite a bit, especially in the shallow end. I contacted Trident to take a look and see what we could do to resolve this. One of the owners sent his son out, took some pictures and a water sample. Nice young man, polite and professional. A few days later, I received this response denying any responsibility and some recommendations including acid washing the pool. I could not open the water test results so I took a sample myself to Leslie's to see what they were referring to. PH and chlorine levers were inline. Total Alkalinity was low. Calcium Hardness a little high. Cyanuric acid a bit high, not unusual when using chlorine tabs. Total dissolved solids normal. This is the response from Trident:  At your request, we came out to inspect your pool. Part of our assessment is obtaining a water sample and having it analyzed by Leslie's. As a result, your water analysis report is attached for your review. Because the water quality was allowed to become so corrosive, this is what caused the damage to your plaster. We cannot warranty plaster that has not remained consistently chemically balanced, as the report indicates.   If you have a weekly pool service maintaining your pool, I would highly recommend you select a better qualified service as your water should've been monitored and drained long before this sample was taken. We recommend monthly monitoring through Leslie's to check the health of your water in the future and to ensure the maintenance company is performing the services as you expect.    To correct the current issues, we would recommend you drain the water and obtain an acid wash. Because acid washes can damage the plaster, we do not perform them, but usually pool maintenance companies offer this service. Unfortunately, a pool out of chemical balance and the process of acid washing to correct the defects in it now, both void your warranty. Below are the links that explain the effects of bad water on plaster. Within the first link are several tabs that should help you understand the effects of allowing the pool water to become corrosive which is what has happened in your situation.  Links & Excerpts from National Plasterers Council:  EFFECTS OF BAD WATER CHEMISTRY Pool Water Chemistry Effects & Prevention | NPC (nationalplastererscouncil.com) (This document discusses balancing water, available anywhere so you can read it there). This argument was debunked years ago See: R.J.Lee Group pool plaster report https://poolgeniusnetwork.com/blog-1/it-is-time-to-separate-plaster-fact-from-fiction-and-reality-from Also:https://www.troublefreepool.com/threads/white-spotting-of-new-plaster-pools.54515/ It was determined that white spotting was caused by several contributory elements, all due to improper plastering practices: too much calcium chloride added as a set accelerant; adding water to the hardening plaster surface; trowel-pressing the added water into the surface, creating porosity and micro-cracking in localized areas or spots and late hard troweling. Issues with Tridents response. They say the water is too corrosive and has not remained consistently balanced, "as the report indicates". Where does any report indicate water has been "consistently" anything? Water balance is a constantly moving target. They highly recommend I use a better pool maintenance service. I received my Certified Pool and Spa Operator Certificate (CPO) sponsored by Leslie's Pool Supplies in 2011. I built this pool over 22 years ago. My original plaster lasted over 19 years without a problem, this plaster is not even 3 years old. Acid washing is the worst thing you could do to a pool so I was surprised they suggested I have it done and that it would then void the warranty. Interesting. If my water is so aggressive, why isn't the whole pool affected? Why does the plaster in the spa look like brand new? Also, does aggressive water cause plaster to de laminate and come away from the gunite? After 19 years mine never came off. The answer is the installer working the spa worked alone. He took his time and did a very good job, I even told him so at the time. The other installers were over watering and over troweling. I don't really care if Trident honors their warranty, i never thought they would. They have already lost more than the cost of repairing the damage. I have since recommended other pool plasterers to people, including a well established pool maintenance company. I am a licensed General Contractor in Nevada for over 20 years and had never considered looking at Yelp reviews before hiring another licensed contractor. Now I know I should have. read more

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We are extremely pleased with the pool replastering work. The entire team was professional, knowledgeable, and attentive to every detail from start to finish. They communicated well throughout the process, completed the project on schedule and left the area clean and tidy. The quality of the workmanship was exceptional and the pool looks beautiful. We enthusiastically recommend this company! read more

Excellent workmanship and support. Will hire again if needed for same type of project

Excellent company to work with! They stuck to the timeline they gave us, price was competitive, and they are more than willing to answer any questions we had about the project. Scott was easily available by text and responded quickly. He has even been willing to answer questions after our job was complete, which we appreciate. When we had to call the office, the lady who answered was very nice and answered our questions and concerns quickly. Our estimator Jon was great too. Scott's son did our pool start up and is very knowledgeable and has a great personality. Overall, our experience working with this company was fantastic. We were so pleased with the customer service before our project even started, that we gave a neighbor a referral and that neighbor hired them and has been pleased as well. This is exactly how companies should operate. We highly recommend Trident Pool Plaster and Restoration. The entire scope of our job was chipping out the old worn out plaster, remove old coating and recoat and paint the pool deck, and redo the plaster with blue quartz plaster. Our pool looks brand new again!! We are very pleased. read more

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Outstanding service from the sales guy to the crew and then to the office. It was started on the date they said it would. it was completed on the date they said it would be done, They even talked to my pool guy on the proper start up procedures. A job well done, 5 stars all day long read more

These guys repaired and re-painted my cool decking and did an amazing job replastering my pool! They were excellent communicators, showed up when they said they would and were ON TIME! My property was left clean and ready for pool season!!I'm so happy with the job they did! It looks amazing and I'm so happy I went with them! read more

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The experience with Trident was really great from the sales people to the working crew, everything was done when they promised it would be done. Pool looks awesome, will refer them to everybody. Carson was very helpful. Thank You Scott and Carson! read more

***update to Scott's Response *** Your guy came out to do the estimate for replastering the whole thing after you guys said you don't do patch work. I have the initial text message indicating that, followed by me asking what that price would be only to have zero response. If this is your company or you're a manager, it just proves how completely incompetent and unorganized you are. This is beyond unprofessional. A quick response on yelp is about all you'll get with this company. I scheduled someone to come out for a quote, and never heard anything else one the guy came by. I text him asking if the quote was ready a day or two later and got nothing in response. I ended up reaching out to True Pool Service, they came out, gave me a quote and completed my job within a week. Trident on the other hand couldn't even get past trying to earn my business and I still haven't received a quote or a call back and it's been two weeks. If you're looking for reliability and professionalism, I recommend choosing another company. read more

Our cool deck around the pool is 19 years old and flaking. Also some tree roots lifted some of the concrete in an area. Trident came out, replaced the concrete and removed and replaced the old cool deck. They were great! Carson gave us a great estimate and was very helpful in the process. Scott was always very responsive to my questions and requests. Erik and his crew did a great job and always cleaned up after themselves. The cost was very reasonable. Better than any other estimate we received. We will definitely use Trident when it comes time to replace the pool plaster. We highly recommend Trident. read more

I hired Trident to refresh my pool. New tile, plaster and light fixture. I enjoyed working with Scott and his team. Scott was responsive each time I reached out to him and I appreciate that so much. I'm in love with my new pool. After seeking 5 bids and reviewing many reviews I'm happy I went with Trident . I had a good feeling about this company from the start. I'm happily enjoying my new pool, thank you Scott and team!!! read more

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Responding to Trident's response to my review, Scott continues to push his false narrative that my pool has not been properly maintained. This is nonsense. My pool has always been maintained by a professional pool company. But because of Trident's warranty, I switched to a pool maintenance company Scott recommended. The Leslie's report that Scott referenced happened under their watch. But that is neither here nor there because the delamination/bond failure/calcium nodule formation issue that I've experienced with Trident, which Scott refers to as "leopard spots" is not due to poor pool maintenance, rather it's a plaster issue, and there is an abundance of information online regarding this topic. The following is an excerpt from OnBalance, which is an online consulting group that deals with research into pool water chemistry and plaster issues: "Unfortunately today, some in our industry (primarily plasterers) will claim that faulty water chemistry maintenance is the direct cause of nodules. That is absolutely incorrect. High water hardness and high pH will cause a uniform layer of calcium scale throughout a pool surface, not in isolated individual spots (bumps). Service techs and pool owners should not accept the blame that their chemical treatment caused this plaster defect." The following is an excerpt from Pool Troopers: "Nodules can be sanded off to make the pool cosmetically pleasant. But they will begin to return within several months of the pool being refilled with water. To completely solve the problem, the pool will have to be replastered. Nodules are not the result of poor water chemistry or anything that might suggest that the water has been out of balance." These two excerpts just scratch the surface of the info that's online that Scott refuses to acknowledge. Scott also brings up an acid wash. The acid wash was done in March of 2024, four years after Trident's defective plaster job, not on a "newly finished pool" as Scott suggested. It was done while the pool was drained for a second time in order to scrape off the nodules. The pool was not drained to rectify any so-called chemical imbalance. And unfortunately, the nodules grew back within months and grew back even larger. They have not become inert as Scott continues to claim will eventually happen. And the "third-party" company that Scott referenced that did the acid wash was recommended by the pool maintenance company Scott suggested I use, the same pool maintenance company that suggested I contact the Contractors Board to come and look at Trident's plaster work, which I did; but unfortunately, too much time had passed in which to have any recourse over the defective work Trident did. Scott's offer to replaster my pool, at his cost, in order to fix his defective work is not an option for me due to the poor outcome of his first plaster job. Instead, I believe he should be refunding me money so I can apply it towards having my pool replastered by a reputable company. There are three such companies that I've recently gotten estimates from. Each one receives an A+ rating from the BBB and has been in business a lot longer than Trident. I only wish I had hired one of these companies back in 2020. In closing, every time I go in my backyard and look at my pool, it makes me sick. I spent a lot of money on my pool renovation, and I am not happy with the results; and to have a contractor I trusted refuse to acknowledge any wrongdoing on his part is beyond the pale. And, unfortunately for me, it's going to cost several thousand dollars to have my pool replastered for a second time in order to fix Trident's inferior plaster work. Had the plaster been done right the first time, you wouldn't be reading this review right now. read more

Scott and his crew did a FANTASTIC job re-plastering our pool & jacuzzi in Vegas, due to discoloration and old age. He quoted us a time frame in which he honored and even finished beforehand. No hidden costs, and offered true professionalism and integrity in that work. Very easy to work with and kept us updated throughout the entire process. Will definitely recommend them to anyone looking for similar services. read more

We moved into a home that the pool,decking and spa needed to be renovated.This was a huge financial investment for us. We took our time to find the right pool company with the right contractor. We decide to use. Trident pools a family business. From the office staff, on they were professional and knowledgable. Scott and his son Carson listen to our vision of what we wanted done to our pool,spa and decking. Trident pools staff communicated with us daily and kept us updated on the progress as well as being responsive to all our questions. The entire team was pretty amazing. They turned our vision into a reality and nailed it| My wife and I highly recommend Trident. pools, we give them 1 to 5, 5 stars being the highest for competitive pricing and excellent work. If you have any questions about my experience with Trident pools please give me a call because I highly recommend them. Ron Esther. 951 966-1701 (Please see the before and after pictures attached) read more

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What a great experience! Trident was super responsive and made the process of replastering our pool easy and free of drama. I appreciated their communication. Carson explained the process thoroughly and professionally. Scott started the work within a couple hours of me signing the contract. The new tile looks gorgeous and they didn't leave a mess. Here's an example of their great communication: The first night when the water was being pumped from the pool, the pump would pop our GFI every 5-7 minutes. I was able to text with Scott around 9pm to arrange for another pump. I don't expect businesses to get back to me well after business hours like that, and I was pleasantly surprised at that interaction. These guys are top notch and I'm thinking of hiring them again to redo our concrete patio and pool deck. read more

Trident Pool Plaster & Renovation - The replastered pool. We did a quartz with blue and smoke colors. I loved that Trident included the little tile step targets in the price. - Pool & Hot Tub Service Near Me - Las Vegas, Nevada

Just had our pool renovated by Trident and we are completely satisfied. From start to finish Carson and Scott and knowledgeable and provided us with all information and more to feel comfortable with the renovation. They were very communicative and kept us updated through the whole process. We even had landscape done by another company at the same time. They worked with the landscape company to not impeded each other and keep our down time to a minimum. Our pool was 20+ years old, we replaced the tile, replastered with quartz, and replaced equipment (pool and spa lights, pool pump) It only took them about two weeks and they were even able to offer us an upgrade option at a little more cost to have an app on our phone rather than the handheld pool remote. Managing my pool now is awesome. Our pool is like brand new and luckily it was done with enough time to enjoy for the rest of the summer. Highly recommend Trident for any pool renovation needs. read more

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Trident pool and plaster just finished our pool Renovation and we very satisfied with all aspects of the project. I contacted 3 different companies and Trident was the only one to respond. Jon met with us immediately for an estimate and sent it to us the same day. We gave them the go-ahead to start our renovation. Carson and Scott were great to work with. Scott would let us know when the crews were scheduled and we had no delays. Our pool looks great and the new equipment installed by Chuck looks and runs awesome. Thanks again to Scott and his crew. read more

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They damaged the paintings on my pool deck. I talked to Scott Walker about it. He refused to fix it unless I had the touchup paint, which I don't have. He said someone painted over it. It was never painted over it. It was the original painting. He still refused to fix it. Very irresponsible business. Response to Scott's comments: Scott, I don't appreciate you twisting my words. We bought the house 20 years ago. Where do you get the 22 years from? Your crew didn't clean the pool deck properly because there were white chips from old plasters all over the pool deck. It is straightforward to notice. You can't miss it. All they did was rinse the pool deck twice. It didn't work because I could see the chips all over the pool deck. Finally, one of your crew bought a wet/dry vac to clean up the mess. It worked. Why didn't they do it in the first place? My pool deck got remodeled six years ago. I never asked you to redo the entire deck. All I was requesting was to fix the damaged spots. If I had touch-up paint, I would let you fix it. One of your staff used a harsh brush that ruined the pool deck paintings. Also, they dragged the buckets to move, creating scratches and damaging the paintings. It has nothing to do with the aging deck. You said someone painted over it. No one NEVER painted over it. It was original paintings. Since you are remodeling the pool deck, you should know where to find the paint that matches the deck's color. I am very disappointed in you because you refused to be responsible for the damaged paintings. You are using the contract as an excuse. Business cares about money more than being accountable and honest. That's very sad. Another Updated from Scott, March 23, 2023 He wrote, "You're just an unhappy person. You complain from the day we started. Have a nice life. By the way, you don't call me for anything; You're on your own. Scott: I never complained from the day you started. It was after you and your crew completed the project. Your crew did not clean up the mess; hence I complained and told you to clean it up. read more

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Carson ..-Never answered my text messages.......had to call office to prod him to come out and measure.........had to call 2 days later to get estimates.......again didn't answer my text messages...finally had to call him to get an answer.......his scope of work description was incomplete .....not getting my business read more

Trident did a fantastic job!! The crews were on time, super nice and hard-working (even in 110 degree heat)! I highly recommend them for pool replastering/tile! read more

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Absolutely fantastic! Scott and his crew did an amazing job! Our pool looks fantastic. They kept us informed throughout the process and very responsive to all texts and calls. The quality and price was great! We're so happy that we selected Trident! read more

Trident Pool Plaster & Renovation - Pool & Hot Tub Service Near Me - Las Vegas, Nevada

Scott was amazing! Making an appointment was easy and he is always available. We had a 8yr old flagstone coping made out of sand and needed to get a replacement with something that will last long time and affordable. He recommended a quartzite stone. Pool was drained Monday night, crew came early on Tuesday and Wednesday and got the work done. I was really surprised how fast they got the work done. They were done on the second day and they cleaned the pool, around the pool, and filled up the pool. It was ready to go next day. I have been shopping around getting a quote and I am so happy I went with Trident Pool. They did an amazing JOB!! read more

Trident Pool Plaster & Renovation - Before (old flagstone) - Pool & Hot Tub Service Near Me - Las Vegas, Nevada

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I cannot say enough good things about this company! We recently purchased a home in LV with a beautiful pool but the plaster was chipping. I researched so many companies in the area and received a few quotes and Trident was hands down best company to work with from start to finish. They are fair in their pricing and are professional and timely. They helped me and my husband get a customized mosaic and the tile man installed it perfectly. The plaster and tile work was beautifully done. This is a great, family-owned company with friendly and responsive staff. Great communication. Great work. 100 stars!!!!!! read more

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Outstanding! Communication, timeline, pricing, everything. Highest recommendation. Thank you all.

Seem like very nice folks, but must be very busy. Gave me a fairly high "minimum" price for any project, and then pretty much ghosted us when we tried to get a full quote. Too bad, other reviews looked good. Edit: just to clarify, ...sent several unanswered Yelp messages, and our phone has never been disconnected. Just must be busy, no time for small jobs. All good, we will keep looking. read more

We couldn't be happier with all aspects of the Trident team. The project consisted of new plaster, tile, lighting and equipment. We also added a concrete span over our spillway to deter birds. Based on my experience with contractors, communication is the key and Scott excelled at keeping us informed every step of the way. The original price was competitive and additional work requested was quoted very reasonably. Couldn't ask for a better overall experience. read more

Trident Pool Plaster & Renovation - Just like new! - Pool & Hot Tub Service Near Me - Las Vegas, Nevada

Our pool was 17 years old and in need of a facelift, New cool deck, new tiles, new lights and re-plaster the pool and spa. We reached out to Shannan at Trident Pool & Plaster to set up an appointment, she got back to me right away. Their bid was fair,they explain to us the process and a time frame for our project and what our responsibility was, after the plaster was done and the water was back in. Scott, Shannon and Carson Thank you guys so much, for helping us complete our last backyard project. Thank you for your Excellence in Execution, you guys were fantastic. Looks Great dewkoV-fezqa3-daccug Again thank you Michael read more

Trident Pools redid our pool patio surface, tile, waterfall and pool plaster...a full redo in our backyard in September/October. I did already write a 5* review but going to add an extra review for Scott (owner) and Carson (son). A family business that goes over and above when it comes to taking care of their customers. I was away for 10 days over the Thanksgiving holiday and my wife was home. A real bad windstorm happened the Tuesday/Wednesday before Thanksgiving. The pool pump wasn't working due to being all plugged up from debris/leaves, etc that blew into pool and got to the system. The system has an auto shutoff to protect it from such circumstances. I called Scott Wednesday pm before Thanksgiving to ask for a hail mary and he said he and his son would go over to the house on Thanksgiving morning.....unreal but true!! They found the problem, cleared the debris from the complete system and even cleaned the pool for my wife. I asked them how much for their services. Scott said nothing and it was on the house. This had nothing to do with the services I paid for this fall but they knew I was in a bind and went over and beyond. I can't say enough about Trident and the Walker family. I will never go anywhere else for anything to do with my pool. Thank you very much Scott and Carson!! Well done. read more

Trident Pool Plaster & Renovation did a fantastic job on my pool. The day I called the office for an estimate they told me someone would be in touch with me later in the day. Within the hour Carson called me and said he could meet me at 12.30. When I got home at 12.15 Carson was waiting for me. He listened to my concerns and to what I wanted. He then measured the pool and said he would get me an estimate within a day or so. He got me the estimate two days later and set up a time to pick out the plaster type and the tile for the next day. Within two days Scott texted me and told me that they were going to drain the pool the next day. After that it was nonstop work. Every day I would get a text of what was going to happen next. Scott was on top of it the whole time! Within 7 days the pool was filled. Trident pools went above any and all expectations we could have wanted. No one ever tried to over sell any product or nickel and dime me for anything. It was quite obvious That Scott takes great pride in his company. I would definitely recommend Trident pool plaster to anyone. Thanks, Scott and Carson, for all your help. John R read more

Scott and his team were very responsive to questions and challenges that came up during my remodel. Everyone was very friendly and professional! My backyard remodel included new equipment, added wet deck, removal and repair of original deck and trying to fix 25 years of Vegas heat damage! read more

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I hired Trident to resurface my pool. They went above and beyond and delivered at a fair price. Although we had a few misunderstandings I would recommend them for pool resurfacing. Although they do recommend replacing the tiles I choose not to because it seemed like my tiles had been replaced not too long ago and seemed in good condition. Mine were fine during the construction and still are. read more

We are so thrilled with the work and outcome of our renovated pool and spa! Scott was so responsive and professional making the process very easy for us. The job was done quickly and turned out stunning! We could not be happier! Highly recommend! read more

We talked to a bunch of pool guys to fix our pool up. It was dated, chipped, the plaster had just about had it, and we had a leak somewhere under the tile. Lots of the other companies came out for estimates and then had the gall to tell us what we wanted and what we didn't want in our pool refinish. You won't get that with Scott. He came out, took a few measurements, carefully listened to what we wanted, then gave us options. When it came time to choose new tile he had the samples right on him for tile, grout, and plaster so we knew on day one what we were getting. The schedule waited a couple weeks for the holidays to pass, and then we got scheduled right after the new year. Chip out was done in less than a day, water feature we didn't like was removed and capped in about an hour, tile went in shortly after that in less than a day, and the plaster went in a couple days later, again in less than a day. Scott continually came to check on his team's progress and even helped me out with dropping off something at the city dump just because he was headed that way anyway. That's the kind of guy you hire when you hire him! They even left us some tile in case we had issues down the road, and matching grout. He even installed a new weir door for us that he had, no charge. Filled the pool back up and had BEAUTIFUL results. Couldn't be happier. Summary: Estimate was good - price was right and this was done on the spot. From start to finish the work took less than two weeks, if we had heated water we could actually be swimming now! read more

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They sure saved our pool project. The price was very fair! Prompt and courteous. Great attention to detail and great communication. We highly recommend this company for all your pool renovations! So happy! Thank you Scott read more

3 or 4 years ago, Scott redid our pool plaster, pebbletec, and tiles. He was promt, affordable, knowledgeable, and efficient. Unfortunately, a piece of the pebbletec that sits outside the water cracked recently. I contacted Scott, and he immediately sent his rock guy, Chuck, out. We decided that the best option for it to stay sturdy through the years was to add a medium-sized rock where the pebbletec sits outside the water. We have an older built pool, and these beaches crack all the time they are a nightmare to keep up. So the rock will help to cut down on the highest slope. Chuck was here every time he said he would be here. He was friendly, knowledgeable, and efficient. The fact that I could call Scott 3/4 years later and he honored our warranty and came immediately is so refreshing compared to other companies here in the valley. Carol was lovley as well she managed the calls and appointments, and she was very helpful. Thank you so much, Chuck, Scott, and Carol. We will be using you guys in the future for the rock waterfall updated and the pool stone decking. read more

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