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    Mission West Pools & Spas

    4.3 (49 reviews)
    Closed 8:00 am - 5:00 pm

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    Covered sitting area, swim up bar with bar stools in the pool.

    This is the 2nd pool they have built me. Absolutely love this company and having Bill as my contact made this process extremely easy & stress free. They even finished 10 days early. Would highly recommend them. Thank you for my amazing yard.

    Leaking water
    Leah P.

    Worst company Mission West Pool they were paid $91000 to build my pool I was told they put in top of the line equipment and within two years they equipment failed and they have the warranty not I they don't want to pay warranty company to come out and fix the equipment. I paid $9100 to Mission West Pool and pool pump not working and fire pit doesn't work and leaking water I would never recommend this company $91000 so many times equipment failed Beware of good reviews because companies buy them be sure to check the bad reviews they are not bought real people are pissed for a good reason I would not recommend this to my neighbors because I spent so much money $91000 only two years built and within two years equipment not working If they were a good company they would make sure the customer is happy

    Pool!
    Naveen K.

    Responsive, efficient, reliable and did an amazing job. Always kept us in the loop at every step. Pool turned out spectacular. I've recommended them to many friends.

    Rebeka A.

    Five stars. Definitely recommend! Our neighbors referred us to Bill at Mission West once we decided to build a pool. We also contacted several other companies, but it was Bill and Mission West from our very first meeting. Bill is so friendly that even my dog is his best friend. He is kind, professional, and has a wealth of knowledge to share. From initial consult, to design and drawings, to contracts, to materials choices, to the excellent customer service even when he was on vacation -- our pool build experience was fantastic! Our build was finished earlier this year, and I have been surprised and so thankful for Bill's continued service and responsiveness. His training on the pool equipment and tips and tricks for maintenance were much needed and appreciated. Our neighbors with pools have stopped by to say how wonderful the process looked from outside our wall, especially the timeline promised (and delivered). Timelines, build stages, and materials orders were always clear, agreed upon, and updated as any surprises popped up (shipping delays, caliche digging, etc.). The subcontractors Mission West used for every stage of the build were professional, on-time, kind, and always cleaned up the build site at the end of the day. And you guessed it, our dog loved them too! Bill and Mission West are above board in every way and our family had a wonderful experience. We are loving the spa and cannot wait for pool season soon!

    We want to share our wonderful experience we had with Mission Pools & Spas, and especially with Bill Relaford. We dealt with Bill exclusively from the day we discussed building a pool and spa until the project was completed. We obtained several bids from other companies, and Mission West was quite competitive, but the real reason for choosing Mission West was Bill. From day one, he was nothing but knowledgeable, professional, timely, and always pleasant to deal with. As our project progressed, Bill had scheduling of the crews down to a science - the process was seamless. When we asked for changes or adjustments, Bill was more than accommodating, his main goal was to make us happy. Our project was finished ahead of schedule and on budget, and we couldn't be happier with how it turned out. If you are looking to build a pool, do yourself a favor and contact Bill Relaford with Mission West Pools & Spas!!

    Rick B.

    We've been enjoying our pool and spa for about 9 months now and couldn't be happier. But it's not just the pool that Bill designed. He was able to have his "team" build a fantastic BBQ island along with a raised fire pit. (Great way to use some of the dirt). The price was more than reasonable. Other places wanted much more and didn't listen to what we wanted. We're using the spa in colder weather and look forward to another summer in our terrific pool. The BBQ is used 3-4 times a week and we love sitting by the fire pit and relaxing with an adult beverage or 3. We highly recommend you contact them and make sure you ask for Bill!

    Enjoying our new pool/backyard.
    Chris C.

    Bill and his team were professional and on time with their timeline. This review is a year late (no excuse on my part) but important to share for anyone researching pool companies. They end result was beyond my expectations and since the finish product, our family has enjoyed our pool. I hope you read this and give them a call for a quote.

    Generally, my goal in writing these reviews is twofold: to give credit where credit is due, and to provide insight to people who are making a tough decision with real financial consequences. In that light, it's probably worth noting that I'm writing this review of Mission West Pools a good 8 months after the pool and spa were completed (in March 2021). This isn't a spur of the moment review, where shortcomings of the "product" are obscured by the warm glow of a shiny new toy. I've had quite a bit of time to kick the figurative tires on this pool, and to continue consulting with Mission West for months after the job had been completed. Overall, I am exceptionally pleased with their work, which includes a contemporary in-ground pool and spa (with fire bowls on top for an extra dash of pizzazz). The favorable experience runs the gamut from great customer service, to refined design work, to excellent craftsmanship on the pool itself. Importantly, it also extends to the "post project" period, where we continued to receive prompt assistance with our frequent questions and - critically - where we were able to achieve a successful resolution of the single issue that hounded us after the pool was done. This latter issue involved a cosmetic problem with our glass tile, and it's a place where many companies might have dropped the ball because it required two attempts to get it right. Thankfully, Mission West kept at it until the issue had been resolved to our satisfaction. The pictures really don't do it justice - thanks to my decidedly amateur photography skills - but the pool and spa receive almost lavish praise from our guests. Probably the most common recurring compliment is that it's "resort-like" (which is high praise judging by the resorts we're accustomed to in Las Vegas). Naturally, if the beauty were only skin deep, I wouldn't be writing a glowing review, but everything works as well as it looks. The technology is great (there's nothing quite like turning on the spa from my Apple watch so that it's nice and toasty by the time we get back from dinner), and functionally we've had an easy, problem-free time with maintenance and performance. To top it all off, the customer service has been very, very good. Bill R. was the best-informed and most responsive person we spoke to when we initially reached out to at least 5 different pool companies, and he continued to be informative and tremendously responsive long after the pool was done (not to mention capable of providing design advice that helped us wind up with a fantastic pool). His prompt attention to our questions and concerns at the outset of this process is one of the main things that attracted us to Mission West, and it's one of the primary things that has kept us happy in the many months since. As always, I only have one pool, so your mileage may vary, but based on our experience I strongly recommend this company to anyone who is looking to install a pool and/or spa. My only regret is that I didn't do it a few years earlier!

    Ken H.

    Mission West just completed our pool a few weeks ago. They were within 2 days of the target date for completion. Truly amazing. The main reason all this happened was due to Bill Relaford who designed with us and was there for every step of construction. He is obsessive over details and can and will answer your concerns in a timely manner. He is the one to call if you want a beautiful pool with a minimum of headaches. Remember to ask for Bill and your pool adventure will be more enjoyable. Here are a few photos.

    Stephanie C.

    This company is beyond great! If you are looking to build a pool PLEASE call Barry and make an appointment! We searched for over 2 years getting quotes from other local companies who couldn't even bother returning a phone call....Barry set up an appointment within days and was right on time. He asked questions about our taste and what we wanted in our backyard. Then he actually hand drew a design that was perfectly US! Barry was personally involved with every single step and was constantly stopping by to check on the progress. All of the contractors were exceptional! Every single step was done in a timely and professional manner. We could not be happier with our beautiful backyard escape!!!! Thank you Barry and Thank you Mission West Pools!!!!

    Wet deck

    Our pool and spa project was finished in 3 months per contract. Final product is awesome. Delt with Bill Relaford directly during project. He is very personal and onsite many times during project. Highly recommended. No problems, only solutions!

    Window view
    Yulia J.

    We are so happy that we found Mission West Pools& Spa to transform our backyard. We had an amazing experience with extraordinary customer service. They build our pool very fast with no delays. Bill was wonderful giving us suggestions and recommendations to build our dream pool. We are beyond excited to spend a lot of time in our pool having fun with friends and family. Mission West Pools, thank you for outstanding job !!!

    Our beautiful pool shell  ...time to fill!
    Cindee B.

    Mission West Pools built our gorgeous Puerto Backyardo for our extended Covid-19 Henderson staycation... and we couldn't be happier with the results! We've been enjoying our paradise for the past 2 months, just in time for the Vegas summer heat. Barry was our main contact from design, sales, and throughout the whole construction process... this was a plus when we ran into discrepancies Barry was able to take care of it right away since he was knowledgeable of my original design plans. Barry was also very accommodating when we decided to change an area from pavers to faux turf (see pics, turned out amazing:) Its rare for a project not to run into challenges, but when we did Barry was receptive and persistent in figuring out how to resolve it. Even in the midst of the coronavirus pandemic he was able to keep a reasonable timeframe, Feb-June. It wasn't his fault that some of his usual vendors had closed, but he was quick to locate alternatives. Overall we're very pleased to have received such great quality and value. Mission West Pools is highly recommended in my book... just look at our pics, they speak for themselves... thank you Mr. Barry!!

    My finished pool and spa

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    Ask the Community - Mission West Pools & Spas

    Anyone else have issues reaching them by phone? Always has a busy tone

    I have never had a problem getting through but you can contact Bill Relaford directly at 702-708-7598. This is his mobile number so you can even send him a text. You can let him know I gave you his number. Cathy Goodman

    Don’t See Your Question? Ask Away!

    Review Highlights - Mission West Pools & Spas

    We want to share our wonderful experience we had with Mission Pools & Spas, and especially with Bill Relaford.

    Mentioned in 30 reviews

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    Mission West Pools & Spas - poolservice - Updated May 2026

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