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    Outdoor Visual Werks

    4.8 (17 reviews)
    Closed 9:00 am - 5:00 pm

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    Services - Outdoor Visual Werks

    Pool installation

    Pool remodeling

    Outdoor Visual Werks Photos

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    Recommended Reviews - Outdoor Visual Werks

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    Water feature
    Gregory L.

    We had Outdoor Visual Werks build a casita and a pool for us, and I can honestly say--we couldn't be more thrilled with the results! From start to finish, the owner and salesman were absolutely fabulous. Their communication was on point, the customer service was outstanding, and the final product exceeded our expectations. They weren't the cheapest bid we received, but definitely not the most expensive either. And in this business, you truly get what you pay for--and then some. The quality, craftsmanship, and attention to detail speak for themselves. If you're considering building a pool, pool house, or casita, I couldn't recommend Outdoor Visual Werks enough. These guys do not miss the mark. Give them a call--you won't regret it!

    Brian S.

    First and foremost, I met Greg and Clay before, I think, several years back, and at the time, I couldn't get the right loan. Needless to say, I have done a load of research on them before choosing them. I looked into their licensing, bond, team, better business reviews, Google reviews, and yelp. I have seen many negative reviews on many pool builders, including a close brother of mines, friend who gave me a rough quote. Greg and Clay legit communicate through phone and text, and if they don't reply right away, they will within a day or so. Throughout the process, I was aware of everything that was going on, and if I had any dumb questions, they replied. Their subs were professional and kind towards me and my family throughout the entire process. I will say this if you're looking for a builder, this is the business you want to use. I do not believe the negative reviews by far as Greg made a lot of crap right and did right by me and my family. I have had only a handful of pool Builders that I sought out, but truthfully and respectfully, they can not compete with Greg and Clay's business period. Once the pool was finished, Clay and Greg did a walk through and saw some small problems that they did fix and made sure it was repaired in a timely manner. They have a welcoming package that, as an owner, you must read, and it tells you a step by step process of what to expect throughout the process. No bs I would use them in the future for replastering and acid washes and even a new pool build if I grab another home. Greg and Clay don't mess around when it comes to professionalism. Don't believe me, just look at the work they did on my home. Look at the better business bureau reviews, State Contractors Board, bonds, subs, and reviews. Some of the reviews are BS as I come from an investigative background, and they are a solid pool business. Me and my family are 110% happy with what Greg and Clay's business, team, and subs have done for us!

    Megan L.

    We can go back and forth all day, we know plenty of people who have had the same crappy workmanship from your subs. The main issue I have with you guys is that our Spa still has rust after you guys "fixed" it. so explain that one to me. Correct our chemistry was off , we drained the pool and fixed it. What's funny is our neighbor also had rust and after your great subs fixing their they demanded you send someone else out because theirs also came back. What's funny is the rust is from your piping nothing to do with chemistry. the issue with the re plastering was fixed that's not once what I complained about here. I promise you that this post wasn't a threat it was to warn others of the poor experience we've had with you. EVEN if you guys offered to come out and fix any of this i'd never want you or any of your subs to try and fix this as the craftsmanship of this pool was done so poorly. We own multiple businessss and I would never treat a customer the way you guys have treated us, you also told us you would come out and have our cool decking fixed as we do not ever "drag" our furniture to cause it to lift. That's how much of a joke you are you'd rather assume than to reach out to your customers to make things right. THESE POST ARE TO SIMPLY WARN OTHERS AND SHOW OTHERS WHAT KIND OF COMPANY YOU TRULY ARE. you claim you fix things you claim you guys would if we reached out we did, for 3 years and then now you have something to say. if you ask me that's terrible terrible customer service! Have a great day Greg, no need to defend your company the work here shows for itself ;)

    Averi N.

    Just had my pool done by Pools R US by Greg and his team and I couldn't be more happy with the outcome, they where very responsive with every question my wife and I had and belive me there where a few, the only issue we really had was I was requesting pentair pool equipment and the pumps where unavailable, now they did warn me they where on backorder so i give the credit for that , luckily we where able to get one, So the project did run 2 weeks later then estimated but we where called by Gregory or his team every other day with updates which really helped us get through the waiting process. This is our third pool done this year for our investment properties and will continue to use them in the future. Here's a picture of the pool

    Waterfall
    William D.

    Thrilled with the overall result of my new pool build! The guys from Pools R Us sign, sealed, and delivered! The project was very smooth, i always received a steady line of communication with my sales guy Clay. Of course, there were times I was antsy, and I reached out... only to be greeted each and every time by a kind, understanding response. This was a big investment for my family and I, and now that we're finished, I can hands down say that we made the best decision. As a matter of fact, one of my coo workers is currently in the beginning phases of her project with Pools R Us. To the owner Greg, thank you for always swinging by and keeping an eye on the stages. You have certainly put together a winning team!!! -Will

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    Gregory T.

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    3 years ago

    Ben and his whole crew were fantastic. We're a little late on the review. Because we've been using a remodel pool they did a fantastic job

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    3 years ago

    Clay and team did a great job building my pool and landscaping. Appreciate Clay keeping me updated and being direct in his communication.

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    Ask the Community - Outdoor Visual Werks

    Review Highlights - Outdoor Visual Werks

    We got nothing but compliments all night, do yourself a favor and hire Greg Trimble with Outdoor Visual Works.

    Mentioned in 8 reviews

    Read more highlights

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    Pinnacle Pool Service - Leaking pump.

    Pinnacle Pool Service

    (27 reviews)

    It's been a LONG time since I've written a review on Yelp. But after receiving various pool…read moreservices from pinnacle over the last several years, I dusted off the review fingers and here we are Simply put, this company is EXCELLENT. From the responsiveness of Christina, to the timely, quality, reasonable services of their Repair staff. Over the last couple years they repaired my heater when 4 other companies tried to upsell insisting the heater needed replacement they installed 2 pool lights that 2 other companies told me I bought the wrong lights and they couldn't be used And the latest repair, I thought my water pump was toast. Spoke briefly to the repair manager Jim and he advised it's probably just a capacitor that needs to be replaced and not the pump. Sure enough, he WAS RIGHT. I guarantee you most companies would take the easy way out and upsell a new pump for what I'm sure would've meant spending 5-10 times what I wound up paying. These guys are the REAL DEAL I wish they did home repairs too - it's so dang hard to find reasonably priced, responsive and honest repair people these days. It's nice to know I found one for my pool

    The fact that you can't even keep up with your customers proves my point , I own a house in Nevada…read morebut with your nasty attitude I can see why you responded that way. The person probably YOU installed the pump NOT PROPERLY that it broke and had to get another pump which I requested not to work with you again. My insurance would tell me to contact you,I would get yelled at very rude and unprofessional the WORST company I've ever worked it. Get your facts and info together before getting emotional and angry. Maybe get anger management classes before getting into business with normal people. Or reconsider another job when you don't have to communicate with people. I can see I am NOT the only one with a bad experience.

    PoolSmart - PVC leaks fixed!

    PoolSmart

    (17 reviews)

    Westside

    I hired these guys to fix my pool that had turned green from a previous pool company. I paid…read moreJohhny and Trinity thousands of dollars to get my pool back but they never delivered on their promises! These people are devoid of character and ethics in business . They drained my pool and did an acid wash, charged me over $300 for "startup chemicals" and assured me the pool would be clean for my tenants but they knew all along that they were going out of business so they stopped sending the pictures with the weekly status reports and started ghosting me when I inquired about why I haven't been receiving the pictures and of course no reply! Against my better judgment and as a gesture of good faith, I prepaid my pool service from September until February so I didn't have to deal with very unreasonable tenants. To my surprise, Johhny and Trinity did not refund the remainder of my prepayment and lied to the new contractor Desi at Pool Medic who to my surprise tried to get me to pay for Dec & January pool service . They seemed like honorable people, but I can't warn you enough to stay away from these people if they ever get back into the pool business again. They ghosted me and then claimed they didn't sell their business to another vendor and to my surprise I got a bill for services that were already prepaid from Pool Medic. Johhny assured me he would send me receipts of the credits to my credit cards but as of today that never happened. Nevada law says 10% upfront only and every time they did work for me they wanted 100% upfront. What a disappointment and betrayal of trust! Karma will get these two!

    First time customer…read more I had a burned out pool light. It's supposed to be an easy fix, that turned out to be anything but! The pool smart team gave me practical advice on how to do the repair economically, and was even cool with me shopping for parts online. No upsell or up charge pressure at all! It turned out to be a really complicated replacement, due to a lot of difficult job site conditions that weren't expected at the beginning of the job. The pool smart team completed the repair the same day, and everything is working perfectly. Solid choice. Look no further!

    Outdoor Visual Werks - poolservice - Updated May 2026

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