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    Artistic Pool & Spa

    4.3 (67 reviews)
    Closed 8:30 am - 4:00 pm
    Updated over 3 months ago

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    Response time

    1 hour

    Response rate

    100%

    Services - Artistic Pool & Spa

    Pool installation

    Artistic Pool & Spa Photos

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    Recommended Reviews - Artistic Pool & Spa

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    Reviews With Photos

    R G.

    I just can't say enough good things about these guys! Nate came up with the most perfect design - he listened to me, from the first meeting, and it felt like he reached inside my imagination, and put it into a technicolor computer 3D image of exactly what I wanted! The work was done on time, and done so well: each crew, from the first teams that dug the hole (which was amazing to watch - seriously magical), to the steel team, plumbing, the concrete, plaster, spray deck, everything... More about Nate: he was one of the most patient, tolerant, kind, knowledgeable, eager-to-please persons with whom I have ever worked. Whatever he's getting paid, he deserves a raise! He is truly delightful to work with, and I can tell you, I can be high maintenance. He took it all in stride, and smiled through every single question. Wade, the owner, sure has a great group of teams, at his disposal. If you are even thinking of putting in a pool, you've GOT to talk to these guys.

    Design concept
    Jennelyn M.

    We had the pleasure of working with Trinity and his contractors in 2018. The design process took about a month as I kept changing a few details in the design, but Trinity was very patient and provided great feedback including many iterations of quotes, drawings and videos. He was extremely professional and knowledgeable of the entire process from design concept through excavation and construction to finished product. He also supervised every phase in the process stopping in almost everyday to ensure the contractors were on track and in line with his expectations. It is apparent he's done this for many years and has a lot of passion for it. Everything he promised as far as quality, design, features he recommended and most importantly timing, he delivered. This was our first pool build and he made us feel comfortable from start to finish. Being it was our first year at this house, we hosted Christmas holiday and had guests from out of town including kids. I was concerned they would not finish our backyard in time. He completed the project on time and with a few days to spare. From excavation to completion, it took about 8 weeks. I was also adamant about using a tile for the waterline they've never used before, they made it happen and it turned out beautifully. The contractors he works with were all respectful, professional, communicative and cleaned up well after themselves. There were a few issues I had with the water pots and plaster, which he took care of immediately even months after the pool was completed. He was very helpful throughout and after the process. He followed up for months afterwards to ensure we understood how to maintain our brand new pool and were happy with the finished product. I highly recommend Artistic Pool & Spa for their incredible designs, top notch quality of work and exceptional service.

    Backyard pool

    Wade and his team at artistic pools are wonderful. From talks to design abs build out. The process was great. Communication was solid and truthful. Plus they built me the exact pool I was wanting. I recommend artistic pools if you are looking into a pool.

    Best pool builders in Las Vegas, hands down. I interviewed many others and Trinity was recommended by a friend. His design was by far the best and his workers were great. My neighbors started their pool a month before mine and mine was done 3 months before theirs! I also had a water wall and BBQ Trinity designed that look exactly like the design renderings. They put in all top of the line equipment and are no more expensive than the competition, but you get much more. I wanted a swim jet and Trinity put in the best one and I am completely happy with the result. if I had to build 100 more pools in Vegas, I would have Trinity do every one. He is reliable, honest and makes sure work is done correctly and stands by his work. Hire him.

    Caliche (mountain rock)
    Yuu P.

    Got estimates from a couple of different pool contractors and decided to go with Artistic Pool. The owner Ron was on site and on top of everything. One time, I saw him in my backyard spraying water on concrete after gunite at 7 in the morning. He always made sure the pool was getting build perfectly. Only thing, it took longer than we thought because we had tremendous amount of caliche rocks to break. Ron said he never saw this much caliche before. (He's been in this business more than 40 years.) We should've started in January or February so we could've enjoyed the pool in June/July. I would recommend Artistic Pool to anyone ;-) Note: Ron's son (Wade? Or Ace?) is also in the business and he's super nice and calm person.

    a night scene of a swimming pool

    Trinity at Artistic Pool and Spa was able to take our pool/backyard ideas and bring them to life. We love how everything turned out and can't wait to enjoy our pool this summer!

    Final Product-Fill up day
    Luis P.

    After looking around and getting quotes from multiple companies we decided to go with Artistic Pools & Spa. Our decision was made with ease after we realized that most pool companies will have one person sell you the pool and design and a completely different person runs your project. To us that practice did not seem like the choice that would work, as we like to see and be very involved with people we trust. Artistic pools takes a different approach that separates them from the industry in the sense that the same sales person that designs and sell you the pool, also coordinates the entire project of the build from start to finish. This was a key feature that made our decision easier. We initially met with Nathan Turner and he explained the way he would be not only the person that designed the pool we envisioned, but also the project manager and main POC throughout the entire build. He was super nice and informative from the start. We appreciated his honesty and the fact that at no point did he ever steer us in the direction where the price of the pool would go beyond what we intended to spend. Factors like those were vital and helped our decision to choose this company, despite the fact that they were not the cheapest option, nor the most expensive either, so their pricing model is very fair. Now, on to the good stuff, the build process. Sitting down with Nate to build the design was fun and informative and he always gave us great advice when it came to what we needed and what we did not. We decided to go with a free form pool that would have a wet deck, a bubbler, raised water fall feature that fell to an underwater 6ft bench. Once the design was settled, Nate started working on the permits with the City and provided the necessary supporting documentation to process with our HOA. This was about a 1.5 month process for us, mainly due to HOA. On Presidents Day weekend 2018, the exciting part of the process began. We were out of town that weekend so Nate Facetimed us and he outlined the pool design on our backyard, so that we could make any final changes before the excavation began. We had nothing to add or change from the original design so the excavation began. Nate was very honest from the start and made clear that although, most of the prices negotiated in the contract were set in stone (no pun intended), the only exception would be if we encounter any CALICHE ROCK. We had originally included 2 hours in our initial contract. Nate was very upfront and stated that was one of those things that could drive our price up, so knowing that allowed us to budget some extra money as the excavation of this Rock can cost about $250/hr. We were lucky enough that although we hit Caliche, we did not exceed above the 2hrs that were already included, but just knowing this upfront thanks to Nate, alleviated any unexpected surprises that we could have had had we encountered excess amount of this rock. After excavation was done, the rest of the steps in the build process went relatively smooth. As always, with a multi-step project like this and weather like what we get in Las Vegas in Feb-April with high winds, we ran into some really minor scheduling issues, but Nate once again proved his expertise every step of the way be ensure we hit our main milestones and never missed a beat or an inspection. We originally started the build process the 3rd week of Feb and they were able to get all the moving parts together and active by the 3rd week of April. They stated our entire build process could take between 8-10 weeks, and they were spot on as we were able to complete our in 8 weeks. By the time Cinco De Mayo rolled around, we were able to use and really test our pool. We did run into a minor issue with the electric circuit that runs our pool equipment and upon informing Nate about it he had the electrician return to fix the issue. After this we continued to enjoy the pool for about a month and then we noticed an issue with one of our water features that seemed to have a leak. I called Nate again and his response was second to none as expected. He came out and checked the issue himself, then after they began he began getting folks out to find and fix the root of the problem. After a few tries they were able to find and fix the issue and we have not had any additional issues after that. We went the entire summer to this day enjoying and using the pool. I give this company 5 stars because although we experienced minor setbacks, the end result and response, in our opinion was exceptional. The thorough attention we received from Nate and Wade, was beyond phenomenal. For being first time pool owners, Nate helped us understand and learn a lot of the things that would be involved in our experience and those kinds of interpersonal skills are certainly appreciated. We would recommend this company to anyone, and as of matter of fact we know one of our friends just contracted them to build a pool for them.

    Mary B.

    We hired Artistic Pools for our backyard pool and we are very happy the product. Trinity was able to design exactly what we wanted. The project went very smoothly with few delays and minimal cost overruns. We had some issues with the infinity edge. Trinity and Wade were very responsive and made sure we understood how everything worked. We are extremely happy with our pool and would highly recommend Artistic Pool & Spa.

    Michele T.

    From the beginning Artistic Pool was amazing. We bought our home in August 2017 and we are commuting back and forth from the Seattle area. We only had a certain window of time to get a design and everything started before we went back to Seattle. We reached out to 3 different Pool Companies all 3 responded within a reasonable time but only 2 followed through with appointments and only 1 (artistic pools) came through with a design and a bid with a start date that I was THRILLED with. Not only did Nate the designer stay in communication at all time, he over saw every part of the build for us, he stopped at the house regularly and too picture's and video of the progress. We never had to worry while we were away. Completion was done first week of December on time and on budget with exceeding our expectations. Thank you Nate and Thank you everyone at Artistic Pools!

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    1 year ago

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    Wade F.

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    2 years ago

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    Wade F.

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    2 years ago

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    Wade F.

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    2 years ago

    Poor customer service and salesmanship. Unhelpful whatsoever when the design salesperson came for the appointment. Very unprofessional.

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    2 years ago

    Wade and Nate were great to work with! We have enjoyed our pool, patio and firepit area. We would recommend them for your pool design.

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    Wade F.

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    4 years ago

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    5 years ago

    Trinity came out for a quote and then disappeared. Its been a month and still waiting. We decided to go with someone else more reliable!

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    10 years ago

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    2 years ago

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    Wade F.

    Thank you Melinda. We are so happy you love your pool!

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    Page 1 of 2

    Ask the Community - Artistic Pool & Spa

    Review Highlights - Artistic Pool & Spa

    Trinity explained the entire process from start to finish of the pool installation, he was an abundance of knowledge.

    Mentioned in 23 reviews

    Read more highlights

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    Pinnacle Pool Service - Leaking pump.

    Pinnacle Pool Service

    (27 reviews)

    It's been a LONG time since I've written a review on Yelp. But after receiving various pool…read moreservices from pinnacle over the last several years, I dusted off the review fingers and here we are Simply put, this company is EXCELLENT. From the responsiveness of Christina, to the timely, quality, reasonable services of their Repair staff. Over the last couple years they repaired my heater when 4 other companies tried to upsell insisting the heater needed replacement they installed 2 pool lights that 2 other companies told me I bought the wrong lights and they couldn't be used And the latest repair, I thought my water pump was toast. Spoke briefly to the repair manager Jim and he advised it's probably just a capacitor that needs to be replaced and not the pump. Sure enough, he WAS RIGHT. I guarantee you most companies would take the easy way out and upsell a new pump for what I'm sure would've meant spending 5-10 times what I wound up paying. These guys are the REAL DEAL I wish they did home repairs too - it's so dang hard to find reasonably priced, responsive and honest repair people these days. It's nice to know I found one for my pool

    The fact that you can't even keep up with your customers proves my point , I own a house in Nevada…read morebut with your nasty attitude I can see why you responded that way. The person probably YOU installed the pump NOT PROPERLY that it broke and had to get another pump which I requested not to work with you again. My insurance would tell me to contact you,I would get yelled at very rude and unprofessional the WORST company I've ever worked it. Get your facts and info together before getting emotional and angry. Maybe get anger management classes before getting into business with normal people. Or reconsider another job when you don't have to communicate with people. I can see I am NOT the only one with a bad experience.

    PoolSmart - PVC leaks fixed!

    PoolSmart

    (17 reviews)

    Westside

    I hired these guys to fix my pool that had turned green from a previous pool company. I paid…read moreJohhny and Trinity thousands of dollars to get my pool back but they never delivered on their promises! These people are devoid of character and ethics in business . They drained my pool and did an acid wash, charged me over $300 for "startup chemicals" and assured me the pool would be clean for my tenants but they knew all along that they were going out of business so they stopped sending the pictures with the weekly status reports and started ghosting me when I inquired about why I haven't been receiving the pictures and of course no reply! Against my better judgment and as a gesture of good faith, I prepaid my pool service from September until February so I didn't have to deal with very unreasonable tenants. To my surprise, Johhny and Trinity did not refund the remainder of my prepayment and lied to the new contractor Desi at Pool Medic who to my surprise tried to get me to pay for Dec & January pool service . They seemed like honorable people, but I can't warn you enough to stay away from these people if they ever get back into the pool business again. They ghosted me and then claimed they didn't sell their business to another vendor and to my surprise I got a bill for services that were already prepaid from Pool Medic. Johhny assured me he would send me receipts of the credits to my credit cards but as of today that never happened. Nevada law says 10% upfront only and every time they did work for me they wanted 100% upfront. What a disappointment and betrayal of trust! Karma will get these two!

    First time customer…read more I had a burned out pool light. It's supposed to be an easy fix, that turned out to be anything but! The pool smart team gave me practical advice on how to do the repair economically, and was even cool with me shopping for parts online. No upsell or up charge pressure at all! It turned out to be a really complicated replacement, due to a lot of difficult job site conditions that weren't expected at the beginning of the job. The pool smart team completed the repair the same day, and everything is working perfectly. Solid choice. Look no further!

    Artistic Pool & Spa - poolservice - Updated May 2026

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