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Pinnacle Pool Service

2.9 (27 reviews)
Closed 7:00 am - 5:00 pm

Services - Pinnacle Pool Service

Pool chemical testing and balancing

Pool cleaning

Pool draining

7 More Services

Pool inspection

Pool installation

Pool maintenance

Pool remodeling

Pool repair

Pool skimming

Pool winterization

Pinnacle Pool Service Photos

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Recommended Reviews - Pinnacle Pool Service

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Reviews With Photos

Leaking pump.
Sean M.

Replaced my pump housing for my home warranty. Now my pump makes an awful sound and leaks water. I asked them several times to come back and look at it but they absolutely refuse. I didn't buy their motor for an additional charge so they have no interest in me or my pump. My motor worked perfectly fine before they installed the new housing. The tech that installed the housing even told me to call if it leaked or made any odd sounds. Apparently he didn't get the memo from the owner that I didn't buy the new motor so screw any follow up. Terrible customer service after they get paid! Filed a complaint with the home warranty company as well.

New spa pack
Andrea L.

This company was given to me by my home warranty insurance company to fix my spa. They came and told me I needed a new spa pack and it would cost me 350 out of pocket. I waited weeks for the unit. They came to install it but did not have the correct parts. Again another week of waiting for parts to be ordered Once the parts arrived they came and installed the new unit. When they were finished I was told to fill the spa and let them know if it worked. Chris should have waited to check it . I asked for owners manual on how to work new unit. They did not have one and said it would be easy! After filling the spa nothing works now. What started as just a heater problem has now turned into nothing working. Jim came out to check what was going on but could not get it to prime or work. He told me "you need to hire a spa repairman " and gave me two people to call. If they were not capable of fixing the spa why did they take the job? 350.00 for them to make my spa worse. Please try a different company . Update I hired Rick the Spa Doctor who found and fixed the problem within minutes. Pinnacle Pools had wired the unit wrong when they installed it. Another 125.00 and it working great now. Highly recommend Rick the Spa Doctor

My backyard oasis
Ron J.

I bought a home here in Henderson, NV with a pool in November 2019 and didn't know much to begin with on maintaining one. I had a home warranty when I bought my house and discovered that the heater for the pool was out. My warranty company sent out Jim at Pinnacle Pools to inspect and fix the problem. I got a new heating unit and some tips on care and maintenance. Just recently (June 2020), I had the pressure gauge on my filter break and a light out in my jacuzzi. I called Jim at Pinnacle Pools directly and he came over and fixed both problems. Nothing but great service with them and I would highly recommend this company for any problems with your pool or service needs. Very friendly staff and reasonably priced service. I feel pretty fortunate to have stumbled across a very good pool service company. Thanks again Jim!

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1 year ago

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2 years ago

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3 years ago

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4 years ago

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3 years ago

We have had Pinnacle Pools a couple time for work on our pool. Very honest, caring , responsible company. There workers are great.

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7 years ago

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6 years ago

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5 years ago

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5 years ago

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8 years ago

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7 years ago

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4 years ago

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8 years ago

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6 years ago

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7 years ago

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9 years ago

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6 years ago

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9 years ago

Our pool is on track for a great summer. Thank you Pinnacle Pools for your professional, timely & expert service.

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Properly - Power washing the drained pool

Properly

(7 reviews)

I couldn't be happier with the service I received! My pool had been looking green and stained for…read moremonths, so I booked a full drain and acid wash -- and wow, what a transformation. The team showed up right on time, professionally prepared, and clearly knew exactly what they were doing. They walked me through the process so I knew what to expect, and handled everything safely and efficiently. The pool was completely emptied and acid washed with attention to detail -- every tough stain and buildup was removed. Im sure when my pool is filled again it will look brand new -- the surface should be bright, clean, and absolutely stunning. What impressed me most was their expertise, honesty, and care. They answered all my questions, kept the worksite clean, and finished on schedule. This kind of service is rare these days. If your pool needs a deep clean or refresh, I highly recommend them. Outstanding job and truly worth every penny! I have actually booked them for my routine maintenance.

In mid-January, I saw a Facebook Ad from Properly that they had a special for a Seasonal Pool…read moreReset. It was a great price so I called to inquire about their service. They explained their service and scheduled to maintenance our pool promptly. Their Trainer & Quality Manager, David Brooks came to our property with his team and explained the whole process, made sure I completed the agreement correctly and thoroughly answered any questions I had. The pool reset took approximately 3 days to finish but Mr. Brooks did an amazing job with communicating with me and letting me know what time I should expect their arrival each day. Properly will be the 4th pool company I hired in 2 years. Hopefully, they will continue with this excellent service with their weekly service of our pool and I won't have to worry about switching companies again. I highly approve, PROPERLY!

Pinnacle Pool Service - poolcleaners - Updated May 2026

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