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    True Pool Service

    4.6 (57 reviews)
    Closed 8:00 am - 6:00 pm

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    Response time

    30 minutes

    Response rate

    60%

    Services - True Pool Service

    Pool draining

    Pool inspection

    Pool maintenance

    2 More Services

    Pool remodeling

    Pool repair

    True Pool Service Photos

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    Recommended Reviews - True Pool Service

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    Reviews With Photos

    BEFORE PHOTO, the pool was completely green.

    I was looking for someone to come help asap when my pool turned green the day of a showing when trying to sell it. The TPS team answered right away and got out there quickly to help treat and clean the pool, they got it looking clear again in a few hours!

    From Dark Green to Clean!
    .deli ..

    My pool's green algae problem was at its worst as the pool was neglected pretty much during 2022's hottest summer months while I was away and out of the country. I found True Pool Service after few weeks of searching and vetting for a dependable company. Their price quote was neither the cheapest nor the most expensive amongst the companies I reached out to but true to their company name, True Pool Service delivered a total true and outstanding pool service! A local and small family owned/operated business, they DO take their job seriously and take pride in it and their high Yelp ratings and good reviews attest to that! I corresponded with the business owner and the main pool guy, Alvaro, who in person is soft spoken, courteous, professional and trustworthy As the norm, washing a pool is a 3 day process from draining on the first day, to washing to water refill on the second day to chemically treating and balancing the water on the third. The algae infestation in my pool was so bad he had to chlorine wash the pool first, then he acid washed it then gave it another chlorine wash just to totally get rid of them. Alvaro was prompt and punctual and very good in communicating (via text) when he was unable to come on the third day to balance the water but made up for it by showing up and coming the following day to finish the job. He singlehandedly turned my pool back into its old best shape. I personally maintain my own pool, including draining and refilling it annually but I turn to professionals when it comes to acid/chlorine washings so I told Alvaro I would be utilizing their company's services every 3 years. Just the same, he gave me some useful tips on how to maintain and chemically treat my pool in summer and winter months. I highly recommend True Pool Service!

    Spa chipped out
    Daniel T.

    Great Experience, answered all questions and got a quote immediately, competitively priced for the work we had done, very pleased with the outcome of our pool.

    Day 1
    Esther P.

    I highly recommend using this service. They were prompt, clean and very friendly. My pool needed to be replastered. They gave an estimate of 2 weeks. They were finished before that deadline. When it was time to fill the pool, they did EVERYTHING. All the right chemicals added and they released the pool back to my regular service guy and after they were satisfied all was in order. They even went the extra miles to fix something that I didn't know was missing. Thank you so much Isabel and Alvaro.

    Karen W.

    Alvaro replastered and retiled my 20 year old pool back in May. It came out beautifully. A chlorine disk fell out of the floater during a storm and left a burn stain on the new plaster. I reached out to Alvaro to see if it could be fixed. He came over and acid washed the stain. He even cleaned the calcium off of the waterfall and left me a tool to scrape it off with- all complimentary. Wow!

    Final project complete

    Highly recommend!! Alvaro & Isabel were great to work with. This was a big project, and they made us feel comfortable and updated us through every step. Their quote was fair and their timeline was spot on! When choosing tile they met us at the showroom twice! (I wasn't 100% sure on my first pick) They weren't annoyed by me wanting to go back and look, they offered their opinions and didn't push me to make a decision. As you can see in the pictures we had a very dated pool, and they transformed it! On top of the pool remodel, they also installed a new heater and system to modernize our pump. We are so happy with the outcome, we will be able to enjoy our brand new pool this summer! Thank you Alvaro & Isabel!

    Finished pool after new pool lights at night.

    Best pool service in town. Quiche but quality service. My neighbor doesn't have a pool but us and the other neighbor were both doing pool services. We did a complete renewal. Yet our other neighbors pools seems months away from completion yet our project was fi wished within a month. Once again it is beautiful and was done in a month. Both our neighbors have been thrilled with our new look. Highly recommend!!

    As someone else has said, don't let the number of reviews sway you from these guys....they are AMAZING. I think we might have one of the largest wet-deck installs in all of Vegas and don't regret one movement of it. We had a typical mid-90's pool -- the plaster was in really rough shape (chipping and lots of rust stains), it was so deep that even when it's 110+ outside the pool was always 72 degrees. Yes we have a pool heater but it would literally take 8 hours to get the water to 80 or 82, and cost a small fortune in natural gas. We had a few different companies come and bid for a solution to the problem at hand -- it's too cold to enjoy and what solutions could make it warmer without just running a heater all the time? WET/SUN DECK is the answer folks! They basically took the deepest half of our 6 1/2' deep pool and turned it into a deck -- there's still A LOT of deep water to still swim. And the best part....it basically is sitting at 80 to 82 without heating right now -- crazy. Anyway, more about True Pool -- family owned and operated, great people who are passionate about what they do. Do what they say, do it on time, do it in a very budget conscious way and were 100% professionals. In addition to the wet deck and pool re-plaster/re-tile, we also had our actual decking (which was chipping horribly) re-surfaced as well. We are just so freaking pleased with the backyard and by this company. Thanks you guys!

    Completed heater installed
    Ciara H.

    Alvaro and his wife were fantastic to work with. We had a heater we moved from our old house to new that we needed installed. I reached out to many companies for quotes and a date I wanted the work completed by. Not only was their quote and value the best, they responded immediately and had the work completed within a few days. They laid a cement slab, placed the heater, changed the size of the gas line, and ran all the tubing to the heater. It looks fantastic! I have lived in Vegas for a couple year and have had two houses with pools that have needed various work, and this is by far the best and easiest company I've worked with. I will call them for future needs.

    Samantha C.

    Had the pool replastered after ~25 years, Al, wife and team did a great job! Kept the original tile in place.

    Gorgeous deck work and a beautiful overall job!!  Thank you True Pools!

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    10 months ago

    True pool really helped us in a pinch and did a very good job with the repairs and follow on service. Highly recommend them!

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    3 years ago

    Amazing duo! They might be real busy but they were professional and made sure the work was completed!

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    4 years ago

    Had a clogged pool vac line and they came out same day and got it fixed. Would highly recommend them for any pool work.

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    3 years ago

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    Al L.

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    3 years ago

    Would highly recommend this company. They were fast, on time, and had good communication.

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    Page 1 of 2

    Ask the Community - True Pool Service

    Review Highlights - True Pool Service

    Alvaro came at 4pm and unclogged the pool, installed a new pop up head and was out of the door in just over one hour.

    Mentioned in 18 reviews

    Read more highlights

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    True Pool Service - swimmingpools - Updated May 2026

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