The initial service was great and the technicians do a great job at treating my house. But... The service is pricier than what other pest control companies charge. Customer support isn't that helpful. On top of that, you have to read the terms veeery carefully. I didn't and found out that I have to pay monthly even though I'm only getting treatment from February through November. I don't understand why the hell I'm charged for December and January then. This is also extremely suspicious but my initial quote is for $399 with a discount of $199 so it feels like I got a discount. But if I'm charged for December and January with no scheduled treatment at $110 each for these months, is that reaaally a discount? Go with a more trustworthy pest control business. read more

Taylor did an awesome job. It would be great if he could be assigned to do my service every month. He paid attention to everything and was very courteous. read more

Not a fan. We actually liked the company we were with when we agreed to try them for a year because their services included fogging the yard for mosquito control. That happened twice, second time we had to request it and were told it wasn't part of their usual services. Not what the sales guy told us. Then in the 10th month they told us they no longer treat inside the home because their product is a barrier to keep pests out. Nope. Didn't work, we've had more activity inside and in the garage over the last month and half since that treatment and none of the creatures were looking like they were dying. Their services were more expensive and mediocre in truth. We usually don't agree to contracts, another red flag. If your services are what you promise to be, you don't need a contract. Period. read more

Five months into our new service with Anthem (which is apparently Aruza), and I'm not impressed. The initial sales call and signup were smooth, but now we've paid for five months of treatments and only received two. We've gone seven weeks between treatments, even though we're being billed every month on the exact same day, like clockwork. When I called for help, they just scheduled my next service without even apologizing for the oversight, let alone issuing a credit for the month we went without service, or offering a plan to get us back on schedule. We're currently awaiting service again, 6 weeks since our last service. It appears their model is to bill monthly, but only deliver service every six weeks or so. The four treatments we have received were okay, although our yard is currently crawling with ants and mosquitoes, likely due to the length of time since our last treatment. Sadly, we're stuck until our contract expires, so I sincerely hope things improve. All we want is a regularly scheduled treatment, since we're automatically being billed every month. That should be the bare minimum for a subscription pest control service. read more

As others have referenced.. despite having a "No Solicitation" sign that's very visible, that person still rung my doorbell. I tried to ignore & of course the person rings the bell again. First off, I don't like to be disturbed especially when working! Secondly, if there is a NO SOLICITATION sign & your sales associate blatantly ignores it.. he will be met with a nasty attitude to which I did dish out before closing the door on his face.. If I was interested in any services.. I would seek you out.. read more

Do yourself a Big favor don't use this company. They have not shown up three times for services as per contract. When they did the service was very bad. I've start to let them go twice before this but I was promised they do better as you can see they haven't. I have bugs all over the place . As you see their service is very poor as they haven't a one. When you call to complain you get the run around read more

Here's a highly negative review based on your experience: Absolutely Unacceptable Service - Aggressive and Disrespectful Sales Tactics I recently had the displeasure of interacting with Daniel from Anthem Pest Control, and it was the most aggressive and disrespectful sales pitch I have ever endured. Despite me saying "no thank you" and outright refusing the service at least seven or eight times, Daniel continued to insist on selling me various services. His persistence was not only annoying but also incredibly disrespectful. To make matters worse, this interaction occurred while I was in the middle of cleaning up tree debris from Hurricane Beryl. I explicitly told Daniel that I did not have the budget for pest control services at the moment. If I were to budget for something, it would be a whole house generator, especially since we were 24 hours into a power outage amid an 110° heat index. This did not deter what was essentially a berating sales pitch (dare I call it a lecture). Grand Harbor in Montgomery (TX) has a no solicitation sign posted at its gates, and I even have one on my house. However, Daniel, riding on his two-wheel hoverboard around the neighborhood , completely ignored these signs. This blatant disregard for rules and my personal space is unacceptable. Even if I had the budget for pest control, I would never choose Anthem Pest Control due to their aggressive and negative sales tactics. It is clear from numerous reviews that this is how the business operates, and my experience only confirms it. If you want to win customers, this is the worst possible way to go about it. Avoid Anthem Pest Control at all costs!! read more

READ THIS BEFORE CONSIDERING ANTHEM PEST CONTROL!!! I've had multiple terrible experiences with Anthem Pest Control and hope this helps at least one person make an educated decision on their pest control services. Red Flag #1: The salesman, Nathan, was overly aggressive. Despite telling him I was in a meeting, he insisted on staying at my door and even invited himself into my home when I said my dogs weren't friendly as he was "good with dogs" (in his own words). He took my phone and emailed my previous pest control company to cancel my services without my full understanding of the situation and prior to any decisions having come to a conclusion. My mom and I both tried multiple times to get him to leave, but he would not take the hit and insisted on discussing his pregnant wife, their new home, and their new furniture. Red Flag #2: After a routine spray service, in which the technician left my floors and baseboards completely drenched in spray (see photos) I had a severe allergic reaction, breaking out in horribly painful hives. I called 4-5 times in October to ask for the ingredients in the spray (per my allergists recommendation - this would allow us to make an educated decision on what caused the hives) and to speak to a manager, but never received a callback. I only heard from them once in November, but missed the call and as I didn't know it was from Anthem. They did not leave a voicemail, or follow up at any point to indicate that he was calling with Anthem. The only reason I know he attempted to reach me was because I was able to reach the manager at the end of November and informed me that he attempted to call and that there were no notes on my file showing I had requested a call back in October - shows how much this company cares about their customers, right? Red Flag #3: I gave them one more chance in December after speaking with the branch manager, and not only did they send the same technician who drenched my floors - the same one I asked specifically that they don't send - but they new technician they sent then proceeded to soak my cabinets with spray. I had to wipe it all off immediately in hopes it wouldn't stain my cabinets or damage the wood. Red Flag #4: I paid for a full year of service upfront and requested a refund in October to switch to another company. It's now January, and I still haven't received my refund. The branch manager, David (the only person I have been able to get a hold of in 3+ months), has stopped responding to my calls and texts for an update, and the company leaves you on hold for over 30 minutes when you ask to speak to a manager, my guess is hoping that you will give up. Please avoid Anthem Pest Control at all costs. They don't care about their customers, your time, your home, or your health. It is quite obvious that you are just a cash cow to them - unlike what they portray online. read more

See all

Our first experience with a pest control company and our last. Tech would not spray the entire house outside or the garage. We had to call several times for them to come back. When they did, it was the same results. When we called to cancel the person we spoke to couldn't care less. I'm just amazed that they are still in business. read more

"Sales Manager" Ryan is aggressive, rude, and does not take no for an answer. After ringing our door bell which clearly has a no soliciting sign (violating a solicitors permit), he became really aggressive and inconsiderate of people's time. We had to literally shut the door on him while he continued to push "discounted prices" to make him leave. read more

Anthem Pest Control - Pest Control Near Me - Houston, Texas

See all

This guy shows up at the door, so aggressive. I have a "No soliciting" sign on my door and he still proceeds to knock on my door 3 different times. I open the door, and calmly, state "Not interested in anything you are selling". He states rudely "Why not, I'm not the solar guy". Told him politely to hover away on his Segway and don't come back. DO NOT sign up for this crap service, sign up for a reliable local pest guy if you have issues. read more

Worst pest control company EVER!! Every technician that goes out tells you something different. Complete waste of money and you can never talk to someone local they are in the Philippines. Pest problem still unresolved after 3 months of treatments. read more

Terrible SCAM Stay away at all cost. They will charge multiple times on same month and not show. Very hard to get in touch with. Complete Scam / will be reporting to BBB. I suggest you do the same if they have scammed you. read more

Didnt do what they said they would do. Never came back to finish the job they promised they would finish. Trash, avoid at all costs read more

Horrible. I work from home with a no solicitation sign in my yard and a sticker on the doorbell. This did not stop Nate from ringing my doorbell. He proceeded to talk and talk forever even after I told him no. He did this to every home in our neighborhood and the homeowners are not happy. You need to tell your disrespectful rude sales people to leave homes alone that have posted signs and not be so aggressive. I will never do business with this company. He then asked me to leave a positive review for their service online? Really??? read more

They are very pushy when it comes to making a sale. They promised 3 months free if I paid up front, which I did and then the salesman zelled me the money back so it was a "free trial". Come to find out they were still charging me monthly and my account almost went to collections. Never came back after the first treatment even though they were supposed to come quarterly. Best to take care of your own lawn honestly. read more

This place has business tactics as backwater as the accent the recording on the hold line speaks in! When I executed this contract they offered unlimited treatments for the price as a quarterly. 9 months later I have not been able to get an additional treatment or timely service. The sales side has no idea if you have an account and will text you asking for your business and then send a tech to your house with no confirmed appointment. Hunter in Sales was unprofessional and could care less about directing me to the correct point of contact to discuss the multitude of issues they have. He just laughed and said he's "write a note". This place is run by a bunch of kids and is a joke. RUN!!!! read more

Johnathon going door to door in the Richmond,Tx area is rude as hell. Told him not interested kept going told him I'm not the home owner and told me to go get them as of he were sounding off commands. First and foremost I'm not a child don't talk to me or anyone for that matter when you want someone's business. Talk to your sales team, bad encounters in Texas can go south quickly. Tell them to act accordingly if they're trying to make sales. read more

Anthem or Aruza, don't even know anymore. Salespeople came to my house several times after being denied. Last one pressured me to at least try their first service and told me the full cost of the initial service would only be 79 dollars, didn't even let me see the full contract as he signed everything himself except for a single line where I had to sign supposedly so they could do the first service. Said there would be no cancellation fee and if I didn't like it I could just cancel. Called to cancel just to have to pay over 300 dollars of some supposed initial discount for the termination to go through. The only other option was to keep the service and pay over 800 dollars for services I don't need. read more

This company continues to harass my neighborhood in Magnolia, Texas, insisting they are going to be our Pest Control providers. Many families in this neighborhood have told them "NO" over and over and they still come back and harass us. Think twice before considering them! read more

These idiots have come by twice. First time it was frat boy dropout Nate. I opened the door and asked "Can I help you?", to which he just looked around with a dopey smile for a solid 5 seconds. I asked again, he continued to look around like a dumbass before lying and saying he was part of the housing community. I believed him (my mistake) and since we were standing there with the door open for a bit, allowing mosquitos in, I told him to step inside (HUGE MISTAKE). He then said he's selling his pest control service. I immediately told him I have another service I was happy with. He would NOT leave. He lied about our neighbors switching to their service (I saw the pest control company they and I both use servicing them today, and it was NOT Anthem). I was ready to rage. We have a very large NO SOLICITATION sign right above the doorbell. I kept saying no and even said I needed to get back to a work meeting, but he KEPT going. It wasn't until I put my hand on the door to open it that he walked out but STILL kept talking. It took another 2 mins to leave. I wish I would have just slammed the door but who knows who this clown is? Would he come back and vandalize the house? Who knows. He clearly can't read, so where does it end? Today, another one of them came. A younger kid on a hoverboard thing. I looked through the peep hole and this kid was talking at full volume to HIMSELF, AFTER ringing the bell, practicing his pitch. Are these people f*cking insane? Avoid these clowns at all costs. read more

The worst. We paid them, they came twice, then just kept billing us and lying about coming.

Derrius took car of my pest control. He was professional and his service was exceptional. Thank you so much, Anthem, for your great service. read more

The second service did not yield results. So I'm going to assume that they give you the real thing the first time then they come back and give you the watered down version so that they'll need to come back because I'm telling you, the second treatment did nothing. I mean, Nothing. I am requesting a full refund. read more

This has been the worst experience ever. No shows, unreachable regional manager, to say the least. The only available people are the phone customer service, that will leave you hanging with no response for over 20 min! How is that Ok? Shameful. read more

I wish I could give them a zero. This company is the absolute worst company I have ever had to deal with. They lie regularly. Their incompetence is unmatched. And they refuse to follow thru on their contracts at all. I will be reporting to the better business bureau. DO NOT USE!!!!!! I've spent hours and hours trying to get what was presented to me as their typical normal service. read more

They are the pushiest and most annoying pest control sales people ever. Will come to annoy you at 10pm nocking on your door while your kids are sleeping just to try to get you subscribed to their service. This didn't only happen to me, but many accounts in my neighborhood. Also caught one of their guys pissing on our trails not washing his hands and then out trying to shake your hand. read more

Watch out for this company the young man on the little hoverboard will sell pest control through Anthem bi- monthly contracts. Your service will be every other month, but you will get a bill every month even when you didn't get the service. I tried to call Anthem, but Anthem is a shell company for Aruza Pest control. When you call them you either get someone from the Philippines, India or Cambodia, which is no help. Stay away from the guy on the hoverboard and this company. This happened to many people in our neighbor. I had to give them a one, because it would not let me post. It should be negative one. Don't say I didn't warn you. read more

They guy showed up at my door. Offered to do the service for 50$ never mentioned it's a subscription! After a month he came back and charged my card 117$ without even letting me know the total. Said next service is in 3 months. Only 2 months later they charged my card again 117$ without even proving service! Customer service is terrible!! These people are scammers! They just charge the credit card on file when the want and without even a curtesy call or email or not even a text message saying they are coming or balance due! Very bad business!!! Stay away from them!!! I will report to BBB! Their service is terrible and doesn't help! But to get out of the contract they sign you in for (whiteout telling you) is 270$! read more

Terrible customer service. My home was "treated" in December. I was not notified or home when this treatment took place and I was never notified after the service was "completed". I received an email saying I had a bill past due by 21 days. I attempted to call 8 times before being connected to a representative. At that time I was informed that someone had, in fact, been at my house (without my consent). They treated the front yard exterior, made a note that they could not access the back and left, expecting full payment of course. I advised the customer service representative that this was unacceptable, I would pay my bill but wanted all further services to be cancelled. She insisted that a manager would call me. A manager called and left a voicemail while I was at work. I returned the call and left a message that I would just like a final bill and all future services to be canceled. He texted me back stating he was in a meeting and would call back. He did not call back. I texted him asking someone to contact me to settle payment and cancel account. I STILL HAVE NOT BEEN CONTACTED. I have been considering switching for a while due to poor quality of service. Very disappointed with this company overall. read more

Absolutely Horrible. I don't even right these but I have to say this company is totally unprofessional. They have not full filled the contract. We have them on our camera's showing up ringing the doorbell and leaving without treating and billing us like they did the work! Also when we tried to cancel the receptionist was like," Its ok we will send you a $280 fee for canceling". THE ABSOLUTE WORST!!! read more

Fernando was very professional and very kind hearted Anthem Pest Control did a great job Hope to see Fernando in 2 months Teri G read more

They made promises that they did not fulfill. Lots of bugs around house after treatment. Very disappointing!!

Today they charged my cc without doing the job. We know this because the backyard entry was locked and our security camera did not pick up any movement. Dishonest business behavior. I need to file a dispute with my cc now. The previous experience was bad too. The first time I called them to reschedule due to big rain that day - they came anyways. I doubt it's any useful as totally washed away. The second time the technician showed a photo taken from front yard driveway as an evidence of service. We questioned that as ants still VERY active and security camera did not record anything (auto activated when there is movement). So this time my wife intentionally locked the yard and it happened as you read in the first paragraph. And no driveway photo this time. read more

Horrible customer service Every time I call they never answer the phone Same bug problem and they keep sending their "lead technician" and a stronger product but still have the same bug coming in. Did speak to manager and she was no help and has the worst customer service skills She did hang up on me after she gave an excuse of saying why the don't answer their phone and it's because they are short on staff and that because I live in Texas I'm always gonna have that bug coming in. Do not go to this company for pest service. Their customer service alone is horrible. read more

This company is a scam and does not complete the services listed in the contract. First service they did not come in the house or garage, did not fog for mosquitoes in the yard front or back and did not spray around the pool (all these items listed in contract and charged extra for). I cancelled 2 days after signing contract but then they showed up the next month and charged again. Still did not do half the items they are supposed to. This month I was charge and they never showed up. After two weeks I was notified someone would be coming and I asked why it wasn't cancelled. Because the manager didn't file with the office they charged me another $199. I have all the messages between myself and manager but they still charged me. Do not buy their claims about effectiveness either. Rep told me fogging method was better and second tech who showed up sprayed with liquid. When I questioned this he reversed himself and said liquid was better which is what my previous pest company used. All around terrible service and company read more

company is trash i was having a spider problem they came out twice still same problem! a field mouse came under my garage i caught it i had a service appointment for today the company never showed or canceled i called them over 10 times to see what was going on because my time was from 8am -10 am later that day they said its open read more

Superb service from Tyrone , he was very polite, friendly, and was very thorough with everything. Definitely will be requesting him for future services. Thank you Tyrone! read more

I was happy until I found out they were charging me double. They admitted to the mistake but because of their policy they will not refund the money they stole from me. I asked that they at least give me the service for the money they already pulled out of my bank account. Instead they froze my account and told me their manager will call me back. It's been months and haven't heard from them since. I've tried to call but they blocked my number. I'm starting to feel like I have been scammed. read more

Just terrible! They told me they would be able to rid of my ant hills in my yard and basically wouldn't leave my home until they told me the initial price would only be $30. I had to call an actual person that cares for yards to remove the ant hills. They are now charging me 270 to cancel the service. RUN from this company. They have aggressive selling, don't deliver and terrible customer service! Terrible! read more