Went to buy dog food today April 14th, 2026. Employee Sydney was extremely rude when checking me…read moreout and I will definitely not be back. Rolled her eyes at me and acted extremely annoyed that I was standing there at the front waiting to be checked out. HORRIBLE CUSTOMER SERVICE. I will go to Petsmart from now on.

Update: After…read morerebooking my appointment for the next day (they still had the earliest appointment I could get anywhere), I arrived for my appointment, was greeted by a different tech, and was shortly invited back to see the vet. They politely asked questions, evaluated and vaccinated my cat, and even helped me book the follow up appointment right then and there. Much better experience, but I'm still hesitant to recommend Vetco to anyone I know. I updated to a 3 star for the service provided the second day, but the first experience and prior experiences prevent me from honestly reviewing any higher. 2 stars seemed too low and discrediting of the staff on my second visit, and 4 stars seemed too high of a rating for such poor service received on the first visit. Hope this helps!

We had the best experience today. We came in for dog food but had been considering getting a beta…read morefish and wanted to ask a few questions while we were there. An employee that went by "Smoot" (if I remember correctly) helped us out and was extremely knowledgeable about all fish and betas specifically. We were so excited after talking with her that we decided to just go ahead and purchase one today. She helped us pick out the tank, food, accessories and all the odds and ends we needed. She was so great and our beta seems so happy in her new home. Thank you so much Smoot. We really appreciated all the help!

DO NOT GO HERE. UNPROFESSIONAL LAZY GROOMERS…read more Recently, I had the unfortunate experience of visiting the dog grooming services at PetSmart, and it's safe to say I'm far from impressed. I took my golden doodle in for what I anticipated would be a smooth and efficient grooming process, only to be met with a level of service that was nothing short of disappointing. To begin with, I was forced to book an appointment months in advance, an inconvenience in itself. But the real kicker was the lack of professionalism and expertise shown by the grooming staff. Upon arrival, I was promptly informed that they could not groom my dog due to his ears being "too matted". As a responsible pet owner, I take the hygiene and wellbeing of my pet seriously and I can assure you, his ears were not even close to a problematic state. This incident not only raises questions about the supposed expertise of the PetSmart grooming team but also their readiness to decline a service on such flimsy grounds. Their alternatives were not even to groom him around the ears but for us to simply go to a different groomer. I know doodles have a bad reputation in the grooming community but PetSmart is filled with lazy dishonest workers. If they aren't confident in grooming my dogs well kept ears then I definitely shouldn't trust them with the rest of him. On top of all this when the booking was made online they never once warned or cautioned that this could be a problem. They need to have something in place so you don't take the morning off work for a pointless appointment made months in advance. If I could leave 0 stars I would. Disgusting experience. In essence, I wasted precious time and resources to meet a non-existent level of service. I strongly advise potential customers to reconsider before booking any grooming services at this PetSmart. Your furry friends deserve better attention, care, and expertise than what is provided here.

Small but awesome Nicer environment then the big chain…read more Cutest Bearded Dragons and it looks like they take great care of the animals in their care

These animals are living in horrible conditions. Multiple adult ball pythons are being housed in…read morethe same small enclosure, and the tanks are very dirty. There was snake poop in several of them. It shouldn't be that hard to at least spot clean the tanks. The workers are also awkward and rude.

Petco sold me a fish they injured trying to catch. We didn't know it was injured at the time. But…read morethey said if it died because it was acting weird that they have a 30 day warrant on the fish. I have vital care so I got a 20% off deal and used our 5 dollar monthly allowance that you get for being a vital care member. but the fish died within 5 mins and we had to turn around and drive back. So we started the exchange process which is supposed to be free. But the vital care messed up the exchange process which made it so the fish exchange was no longer free but 2 dollars extra. so we canceled the exchange and we will cancel our vital membership. Do not get the vital membership it messes with everything regarding fish issues. I will be shopping at petsmart because they honor their exchange policy.

If I could give them a zero i definitely would! The…read morerepresentative told me Petco: We have a couple of addresses for you one is 305 E University Parkway Ave Orem, Utah 84058 Me: That's your address idiot! Petco: We can refund you if you returned the product Me: You absolute brainless company I don't know who lives at that address They are clueless Products are cheap Don't waste your time or money there Go somewhere else!

Great experience! Our pup, paperwork, price, everything was as expected when we went to pick up our…read morenewest family member. He was socialized, healthy, sweet, and already crate trained. Benefits of adopting from the Puppy Store is he was being socialized everyday with people of all ages, socialized with other dogs, he was used to taking a bath (no anxiety), crate trained, and used to being around noises/a lot of activity. He is so calm on car rides and doesn't mind being buckled in for his own safety. He likes to stay close to us and always comes when called. We love our golden retriever; thank you!

My kids love to come here and see the adorable puppies for sale. You can come with no pressure or…read morecommitment and ask to play with a puppy of your choice. They sit you in a little pen and you get to hold a dog and it gets to play! Win win

I absolutely DO recommend Best Friends Animal Society Spay-Neuter…read more Clinic. They are a caring, resourceful clinic. I would give them 10 stars.

I love this place, there prices are great. The staff is wonderful and they have reasonable hours…read more My cat has gotten all her shots here and fixed here. I also bring her in to get her nails trimmed every two weeks. They do have small fees plus a clinic visiting fee of $5 which is nothing at all considering the fact there already fairly low. And they mainly continue running this establishment by donations given. So if you come here please donate. Anything helps.

Love these guys! I can feel the sincerity in the quality and…read morecare they extended towards my lil bitches My bitches always look awesome after their grooming appointments and I love the way the interact with them So sweet! Karla the staff at the front desk are always a delightful and responsive.

We brought our shih tzu, Jimi Hendrix here last week for a bath and cut. Overall, they did a great…read morejob. They gave him a summer cut, which is what I asked for. But his ears were kept a little long, not bad. I though the price was reasonable for his breed and they were good to call as soon as he was done. It took about 1.5 - 2 hours, normal for our dog. The owner was very nice and we talked about RV travels.

They pretty much have everything you need when it comes to pets, farm and ranch. Everything from…read moreboots, belts to food for whatever you have. I even get food for wild ducks there! Check them out!

I'd give negative stars if I could. Extremely horrible service. I overheard the workers calling me…read morenames and making fun of my disability. I left before I bought anything.

Placed an order for 2day Fedex shipping on monday 6:27 A.M.. Today is Thursday and still fedex only…read morehas shipping information. Their policy is basically same or next day to ship. Today will be day 4 they still have not taken my package to fedex. Why did I pay extra for expedited shipping if you do not expedite the shipping. I am waiting on antibiotics, I purchased this knowing your policy and expected this LIFE SAVING MEDICATION to come in on time since you know there is a POLICY in place. These people are liars and should not be trusted, if they blatantly lie and go against their policy what else are they hidng from us.

The antibiotics are fake!! They may have been real at some point but now they are fake pressed…read moreplacebo. I have called and emailed them 2 times for a refund and have heard nothing back. They aren't taking calls and it's business hours. I now have to find a way to come up with the money for antibiotics else where for my betta fish because my betta fish is now dying due to fin rot and ulcers. I am highly disappointed that not only are they fake, but peoples pets can die from their lack of care. My betta was given the full bottle (30count) of smz/tmp, No difference what ao ever! If by some miracle my money is refunded i will update my review. Right now i am livid with this company.