Great experience! Our pup, paperwork, price, everything was as expected when we went to pick up our…read morenewest family member. He was socialized, healthy, sweet, and already crate trained. Benefits of adopting from the Puppy Store is he was being socialized everyday with people of all ages, socialized with other dogs, he was used to taking a bath (no anxiety), crate trained, and used to being around noises/a lot of activity. He is so calm on car rides and doesn't mind being buckled in for his own safety. He likes to stay close to us and always comes when called. We love our golden retriever; thank you!

My kids love to come here and see the adorable puppies for sale. You can come with no pressure or…read morecommitment and ask to play with a puppy of your choice. They sit you in a little pen and you get to hold a dog and it gets to play! Win win

Great place to buy reptiles! Just awesome! They keep their animals in great condition and treat…read moretheir costumers with a lot of respect.

Huge selection of pets. Frogs, lizards, fish, tons of things. Employees are very helpful…read more Got exactly what I was looking for!

We had the best experience today. We came in for dog food but had been considering getting a beta…read morefish and wanted to ask a few questions while we were there. An employee that went by "Smoot" (if I remember correctly) helped us out and was extremely knowledgeable about all fish and betas specifically. We were so excited after talking with her that we decided to just go ahead and purchase one today. She helped us pick out the tank, food, accessories and all the odds and ends we needed. She was so great and our beta seems so happy in her new home. Thank you so much Smoot. We really appreciated all the help!

DO NOT GO HERE. UNPROFESSIONAL LAZY GROOMERS…read more Recently, I had the unfortunate experience of visiting the dog grooming services at PetSmart, and it's safe to say I'm far from impressed. I took my golden doodle in for what I anticipated would be a smooth and efficient grooming process, only to be met with a level of service that was nothing short of disappointing. To begin with, I was forced to book an appointment months in advance, an inconvenience in itself. But the real kicker was the lack of professionalism and expertise shown by the grooming staff. Upon arrival, I was promptly informed that they could not groom my dog due to his ears being "too matted". As a responsible pet owner, I take the hygiene and wellbeing of my pet seriously and I can assure you, his ears were not even close to a problematic state. This incident not only raises questions about the supposed expertise of the PetSmart grooming team but also their readiness to decline a service on such flimsy grounds. Their alternatives were not even to groom him around the ears but for us to simply go to a different groomer. I know doodles have a bad reputation in the grooming community but PetSmart is filled with lazy dishonest workers. If they aren't confident in grooming my dogs well kept ears then I definitely shouldn't trust them with the rest of him. On top of all this when the booking was made online they never once warned or cautioned that this could be a problem. They need to have something in place so you don't take the morning off work for a pointless appointment made months in advance. If I could leave 0 stars I would. Disgusting experience. In essence, I wasted precious time and resources to meet a non-existent level of service. I strongly advise potential customers to reconsider before booking any grooming services at this PetSmart. Your furry friends deserve better attention, care, and expertise than what is provided here.

Petco sold me a fish they injured trying to catch. We didn't know it was injured at the time. But…read morethey said if it died because it was acting weird that they have a 30 day warrant on the fish. I have vital care so I got a 20% off deal and used our 5 dollar monthly allowance that you get for being a vital care member. but the fish died within 5 mins and we had to turn around and drive back. So we started the exchange process which is supposed to be free. But the vital care messed up the exchange process which made it so the fish exchange was no longer free but 2 dollars extra. so we canceled the exchange and we will cancel our vital membership. Do not get the vital membership it messes with everything regarding fish issues. I will be shopping at petsmart because they honor their exchange policy.

If I could give them a zero i definitely would! The…read morerepresentative told me Petco: We have a couple of addresses for you one is 305 E University Parkway Ave Orem, Utah 84058 Me: That's your address idiot! Petco: We can refund you if you returned the product Me: You absolute brainless company I don't know who lives at that address They are clueless Products are cheap Don't waste your time or money there Go somewhere else!

I absolutely DO recommend Best Friends Animal Society Spay-Neuter…read more Clinic. They are a caring, resourceful clinic. I would give them 10 stars.

I love this place, there prices are great. The staff is wonderful and they have reasonable hours…read more My cat has gotten all her shots here and fixed here. I also bring her in to get her nails trimmed every two weeks. They do have small fees plus a clinic visiting fee of $5 which is nothing at all considering the fact there already fairly low. And they mainly continue running this establishment by donations given. So if you come here please donate. Anything helps.

Went to buy dog food today April 14th, 2026. Employee Sydney was extremely rude when checking me…read moreout and I will definitely not be back. Rolled her eyes at me and acted extremely annoyed that I was standing there at the front waiting to be checked out. HORRIBLE CUSTOMER SERVICE. I will go to Petsmart from now on.

Update: After…read morerebooking my appointment for the next day (they still had the earliest appointment I could get anywhere), I arrived for my appointment, was greeted by a different tech, and was shortly invited back to see the vet. They politely asked questions, evaluated and vaccinated my cat, and even helped me book the follow up appointment right then and there. Much better experience, but I'm still hesitant to recommend Vetco to anyone I know. I updated to a 3 star for the service provided the second day, but the first experience and prior experiences prevent me from honestly reviewing any higher. 2 stars seemed too low and discrediting of the staff on my second visit, and 4 stars seemed too high of a rating for such poor service received on the first visit. Hope this helps!

Great store. They usually have anything you'll need. I'm a fish person but have 2 dogs to spoil,…read morethis is the place to do it.

My regular store where I buy bird seed was out. So I came here to buy bird seed. But this is a…read morereally small pet shop and the bags of bird seed were all small. I feed wild birds and go through a 40 pound bag of bird seed in a month, so the small bags wouldn't work for me. While looking for the bird seed, I didn't really see large bags of anything. This might be a good place to go for a lot of things but if you want a large quantity of something, this is not the place to go. It did seem like a nice mom and pop place to support, though.

Love THE DIY dog wash and the employees are very helpful and Informative. The variety of treats is…read moretop shelf.

Sam is the best! He keeps the store like it was his! U might think he's the owner! Always…read moreorganizing and taking care of every person that comes in (personalizing your experience) he's so sweet to everybody always remembers who u are. He's so helpful u can ask him for advice and he always delivers. Love this store been coming here for years! Thank u Sam

Dr Hanson is the most knowledgeable, loving, patient and best veterinarian in Utah County…read more He was the third vet that I found, and kept since I found Dr. Hanson. I have referred him to many of my friends. However, to be perfectly honest, his prices are a bit high. I'm sure he has raised his prices because the cost of inflation although at times I could not bring either my cat or my dog to visit him because of the price of his office visit. I often thought it would be beneficial, if he allowed his old patients to be grandfathered in and allow them to pay what his office visit was five years ago. Nevertheless, he is the absolute best vet and all of Utah county. Sincerely Angi

They always wanna have my dog take medication before seeing them. He's just afraid they are going…read moreup in price and they always want you to see a vet. The vet wouldn't even see my dog because she was afraid he was gonna bite her a vet should know how to take care of aggressive dogs.