Frontier pools did an incredible job! Our pool needed help and a lot of work done. We made calls…read moreto many pool companies none wanted to help us if they didn't put in the pool or had serviced it in the past. Some waiting lists were up to a year! Zac answered the call and took on the challenge. He did and amazing job. Fixed filters, new skimmers, new liner, fixed all problem areas and installed a new cover. He always was on task and the pool is now beautiful something we were starting to believe wasn't going to happen. I would recommend Frontier pools to everyone.

If you have other options please take them. I contacted…read morethis company Mid-May and spoke with (Zack) owner. He gave me a quote based off of the pictures that I sent for chemical treatment, vacuuming, and replacing pool cover. I agreed to the quote and requested him to clean the pool. I texted the address per his request. Never received a response. 3 days later I texted asking if he was still going to clean my pool. He said yes, confirmed the address and he would come next week. 2days later he calls and she he was on his way to clean the pool. Once he came he poured a chemical in the pool and said call him when it clear so he can come back out the clean and vacuum. A few days later a sent a picture of water and said water looks clear and can we set up a day/time to complete the treatment and cleaning. He never responded. 2 days later (last Thursday) I texted asking if he was coming or should I find another company. At 8:54pm he responded saying he was about 30mins away. I asked if he would be able to properly clean the pool in the dark, he said he just wanted to see the water. When he arrived he splashed the water around with his hand and asked how do I normally clean my pool. I told him then he asked if I had any chlorine or bleach will work just fine. I gave him 2 gallons of chlorine which he poured in the pool and said call me when it clears up again. I told him if he knows it should only take a couple days to let schedule a time for him to come back. He agreed to come on Sunday. Sunday morning I sent him a text stating 'just wanted to confirm todays cleaning and to see what time you are coming' he replied ' he replied he will be out this afternoon' 3pm I called only for him to tell me he would come out on Monday. Today, Monday he called and said he was done cleaning the pool. He got a lot of pine needles but not all, I asked if he changed the filter, he said no. I asked about the cover and was told he doesn't have it and would need to mail it to me. I explained to him that I wanted my pool cleaned and a new cover. Then asked how is it supposed to stay free of debris without a cover. He then told me he would bring one back in a few hours. I told him I was not happy with his services. The only Communication has been me reaching out via calling or texting. He told me he is the only employee and told him if he couldn't do the job he should have said so. When I came out and looked at the pool there are still a lot of Pineneedles, algae on the walls, dirt on the floor, and the water is cloudy. When I informed him of the condition of the pool and sent pictures he texted me back basically saying he apologized for the poor service, he wasn't going to charge for the chemicals or labor so far and his company could not complete the job. I have never experienced anything like this before.

My family and I are recent owners of a hot tub and needed help getting set up with the right…read morechemicals and understanding the process for maintenance. Poolside was a great choice. Friendly helpful service. The process started with bringing a sample of water which they tested to help know which chemicals to use and at what level for weekly maintenance. They took the time to explain each step of the process and gather all the chemicals needed. Pricing was fair for all the products and we were glad to learn they also do onsite service and maintenance. Would highly recommend! Thanks Poolside glad to support a local business!

I should have read the reviews before engaging Poolside…read more.. Contacted the company for pool cleaning and they did a great job in cleaning the pool and getting it ready to be used for summer and then i trusted them way too much, which was my downfall. they recommended changing the sand on the filter, and i bought it, Next thing i know that my in-ground pool had sand in there and when i contacted them, they said that they'll come and clean it up. they came refused that the sand is in there because of the change and has always been there...and said that the sand is in the pool because the pump is old and would cost me $500 to replace including labor& parts, reluctantly i agreed since we were hosting a pool party that weekend and came back home to find out an invoice for $850which listed that i was quoted for $850 for the work which was absolute bologna. i called and conversed with multiple people and after assurances that they'll look into it immediately, my debit card was charged $856 :( and that was the end of that. Lesson learned for me so BUYER BEWARE and read the reviews and get things in writing from them before getting any work done. Giving them 2 stars because they did a good job in cleaning the pool initially.

Customer Service is shitty. Warranty work was to take place today and asked when they were going…read moreto come since no one showed up. I got a text back: "It kind of poured rain for most of the day. Maybe you don't work outside. I'll get back to you on when I'll get there" This company can F themselves!

I am so impressed with Shamrock pools. We moved into a house this past December that has an in…read moreground pool. It wasn't properly taken care of so we inherited some problems. Joe spent time on the phone with me reviewing pictures I sent him over text message. He then came out (for free) to take a closer look at our heater and put together a quote to replace the pump and update the plumbing. He also gave an honest assessment of our heater and filter. His quote was reasonable and his honesty was refreshing. He even left us some underwater glue to repair the collar on our skimmer. I was really impressed.

We purchased a Hottub from Hot springs in the Woodbury location and had nothing but great service…read morethe entire time. We had a difficult remodeling project involving many parties and the Hot Springs team was by far the best one to work with. Markas and Keo were very flexible with our ordering and scheduling process to ensure it got done on our schedule. Their installation/service team were top notch. The Joshes and Janvirer were a huge help and went above and beyond to ensure everything was perfect for the install and getting the tub functional. I highly recommend Hot Spring Spas for your new Hottub!

I replaced a 19 year old Jacuzzi with a Hot Springs. Despite the expense of converting my previous…read more50 amp wiring to a 20 and 30 amp GFI breaker (if you have to ask, you can't afford it), I have been delighted! The water has been soft and the salt system seems to dry my skin less. Can't be happier!

The owner Paul and his assistant personally closed my pool last fall…read more Snow was coming in soon and I had to get it done fast ! When I made a few calls around town I realized that I was being price gouged by other firms but not by this guy. He was very good and really took the time to completely empty the lines of all water and then install antifreeze. I feel he was trustworthy and will be committing to him for all my future pool service needs. Cheers to you ! Paul

Jon Kjellsen @ Hot Springs believes that when they sell you a spa you become a friend as well a…read moreclient. I can attest to the outstanding service they have given us for over 10 years. I know that there are competitive spas available; however, there is not a better place that insures you will be a long term satisfied customers. Even though we have owned our spa for years, whenever i need something either an assessor or service... they treat me as if I'm a new customer. I give them my highest recommendation. Pete

I looked at 4 different brands of spas and found Hot Springs spa to be the best tub out there …read more No chemicals , just salt water. Sales people were very helpful

Paige and Jeff are really helpful with testing water and helping get rid of algae. They will also…read moreanswer questions by text, which is convenient.

I am a new hot tub owner. Unfortunately, I did not buy my hot tub from Premier Pools and Spa, but…read morefortunately, they were incredibly helpful (and nonjudgmental) anyway! Paige ran my water sample, checked all the levels, was very informative and considered my options given my green water problem. Given it is December, I opted to try Unique to clarify my water and also bought a very inexpensive packet of Ahh!some jet cleaner in case I decide to drain and refill. Their expertise was so helpful, the prices were very reasonable, and I wish I would have started buying from them right away.

We built our 20'x44' pool with Prestige this summer, 2024. We had a truly amazing experience. We…read moremet with 4 other companies & received from each bids before choosing Prestige. Patrick was hands down the #1 reason we chose them. He was personable but not 'salesy', honest, upfront about costs, and went over pros and cons of different options so well. The way Prestige constructs their pools was another huge selling point. They are built to last forever. You guys, Prestige is the company pool owners call if another pool company messed up. They are the best of the best. We knew Prestige had an upscale reputation & we wondered if an average family like us would feel important to them. We did. Through each step, we felt like we were in the best hands. Building a pool is a big decision and a big project and we wanted it done right...the first time. If we had questions as we decided who to choose, he called us right away with thorough answers. We were very appreciative of the proactive communication. That alone, really pushed away any competition. Our pool build started on time and we were swimming by the end of that week! Their team is experienced and effective. We just took such a sigh of relief that we were in the best hands. Honestly, we've been enjoying the pool for 2 months now and I am still impressed with their team...their support in the office is outstanding. They'll answer any question you have about your new pool & any time we've needed something they respond so quickly. Bob came out and taught us all about the pool in a fun, easy to understand way. To watch our 3 children swim each day & enjoy this investment is a blessing. Not to mention they helped create this magical focal point of fun for family, guests and parties we host. Don't hesitate hiring them for your pool build. We would do it all over again. Thanks you guys.

We had our pool installed in 2019 and they got it done just before Labor Day like they said they…read morewould. It has been enjoyed immensely sense. Quality pool, quality products, and quality contractors that they recommend creates an incredible setting. I've had to call with some questions when I was trying to change the filters and prime the pump and they walked me through everything to get my unit back up and running. They also bid out your pool with high-end products. I'd highly recommend them.