We had Nassau install a 18x30 pool about a month ago. I felt they gave me good service and a good…read moreprice. I would recommend them for a pool install. Keep in mind, this is a large project and one must expect this will take all summer to complete. The pool is just one small part of a huge puzzle. Landscaping, soil corrections, concrete, electrical, gutters, drains, etc.

I had a pool installed this summer. It is A LOT more than just a pool! My suggestion is that they…read moreprint a tutorial of what is involved with installation of a pool. A day to day, so the home owner knows what to expect. Also, a "cheat sheet" for maintaining the PH level, salt out put, etc that we could refer to. Calling the store is not the best way, as things happen after hours.

This place has been amazing. My family got a pool this summer and we have been having problems with…read morethe water and keeping it clear and chemicals balanced. My wife has been going there to test our water and they have been incredibly helpful, especially a gentleman named Michael and other female employee that my wife doesn't remember her name right now. They have been giving advice and explaining how to put chemicals in the pool and we are finally almost ready to go! Thank you Poolwerx for all your help!

Hands down-superb customer service. Elyse was knowledgeable, flexible with her schedule and…read morepunctual when it counted. She called us back before any other pool store, and was able to guide us step-by-step- even coming to our house. I could not say enough about our experience. I will continue to go to this location in particular because when you invest in a spa and pool, you need people who know what they are doing and you can trust.

We built our 20'x44' pool with Prestige this summer, 2024. We had a truly amazing experience. We…read moremet with 4 other companies & received from each bids before choosing Prestige. Patrick was hands down the #1 reason we chose them. He was personable but not 'salesy', honest, upfront about costs, and went over pros and cons of different options so well. The way Prestige constructs their pools was another huge selling point. They are built to last forever. You guys, Prestige is the company pool owners call if another pool company messed up. They are the best of the best. We knew Prestige had an upscale reputation & we wondered if an average family like us would feel important to them. We did. Through each step, we felt like we were in the best hands. Building a pool is a big decision and a big project and we wanted it done right...the first time. If we had questions as we decided who to choose, he called us right away with thorough answers. We were very appreciative of the proactive communication. That alone, really pushed away any competition. Our pool build started on time and we were swimming by the end of that week! Their team is experienced and effective. We just took such a sigh of relief that we were in the best hands. Honestly, we've been enjoying the pool for 2 months now and I am still impressed with their team...their support in the office is outstanding. They'll answer any question you have about your new pool & any time we've needed something they respond so quickly. Bob came out and taught us all about the pool in a fun, easy to understand way. To watch our 3 children swim each day & enjoy this investment is a blessing. Not to mention they helped create this magical focal point of fun for family, guests and parties we host. Don't hesitate hiring them for your pool build. We would do it all over again. Thanks you guys.

We had our pool installed in 2019 and they got it done just before Labor Day like they said they…read morewould. It has been enjoyed immensely sense. Quality pool, quality products, and quality contractors that they recommend creates an incredible setting. I've had to call with some questions when I was trying to change the filters and prime the pump and they walked me through everything to get my unit back up and running. They also bid out your pool with high-end products. I'd highly recommend them.

TERRIBLE EXPERIENCE! I hired them to close my pool fall 2020. I discovered this extra PVC piece…read moreinstalled in my skimmer (without my knowledge or consent) when I opened it spring 2021. After numerous emails back and forth and the owner admitting his inexperienced labor did not follow protocol, attached a PVC fitting without notifying me and removal of that piece with a saws all caused damage to that area. Yet REFUSES to accept accountability. His offer to patch it "if" he finds a leak that another company has already determined is there is crazy. I ask, would you trust a company to do that work when they are obviously trying to push off the whole situation? How a company like this stays in business is beyond me. 1 star is too much.

I can't say enough about how great this company is to work with. I'm not handy, and generally live…read morein fear of my pool, but Todd and his employees make it so much easier. They are honest and fair and I can always rest easy knowing whatever repair that needs done will be taken care of. I highly recommend!

Great guy! Went above my expectations in servicing my spa! Made it look like new and was very…read moreinformative! Fair pricing and a man of his word! We will definitely use again! Gained a lifetime customer from me!

I just started using Northern Pool & Spa pool cleaning services this summer and so far so good! I…read morehad an issue with algae which is why I initially called for help. Steve was able to get rid of it within a couple of weeks and things have been great ever since! I have a lot more free time to enjoy my pool on the weekends now! I'm looking forward to next summer already! Thanks Northern Pool & Spa!

Frontier pools did an incredible job! Our pool needed help and a lot of work done. We made calls…read moreto many pool companies none wanted to help us if they didn't put in the pool or had serviced it in the past. Some waiting lists were up to a year! Zac answered the call and took on the challenge. He did and amazing job. Fixed filters, new skimmers, new liner, fixed all problem areas and installed a new cover. He always was on task and the pool is now beautiful something we were starting to believe wasn't going to happen. I would recommend Frontier pools to everyone.

If you have other options please take them. I contacted…read morethis company Mid-May and spoke with (Zack) owner. He gave me a quote based off of the pictures that I sent for chemical treatment, vacuuming, and replacing pool cover. I agreed to the quote and requested him to clean the pool. I texted the address per his request. Never received a response. 3 days later I texted asking if he was still going to clean my pool. He said yes, confirmed the address and he would come next week. 2days later he calls and she he was on his way to clean the pool. Once he came he poured a chemical in the pool and said call him when it clear so he can come back out the clean and vacuum. A few days later a sent a picture of water and said water looks clear and can we set up a day/time to complete the treatment and cleaning. He never responded. 2 days later (last Thursday) I texted asking if he was coming or should I find another company. At 8:54pm he responded saying he was about 30mins away. I asked if he would be able to properly clean the pool in the dark, he said he just wanted to see the water. When he arrived he splashed the water around with his hand and asked how do I normally clean my pool. I told him then he asked if I had any chlorine or bleach will work just fine. I gave him 2 gallons of chlorine which he poured in the pool and said call me when it clears up again. I told him if he knows it should only take a couple days to let schedule a time for him to come back. He agreed to come on Sunday. Sunday morning I sent him a text stating 'just wanted to confirm todays cleaning and to see what time you are coming' he replied ' he replied he will be out this afternoon' 3pm I called only for him to tell me he would come out on Monday. Today, Monday he called and said he was done cleaning the pool. He got a lot of pine needles but not all, I asked if he changed the filter, he said no. I asked about the cover and was told he doesn't have it and would need to mail it to me. I explained to him that I wanted my pool cleaned and a new cover. Then asked how is it supposed to stay free of debris without a cover. He then told me he would bring one back in a few hours. I told him I was not happy with his services. The only Communication has been me reaching out via calling or texting. He told me he is the only employee and told him if he couldn't do the job he should have said so. When I came out and looked at the pool there are still a lot of Pineneedles, algae on the walls, dirt on the floor, and the water is cloudy. When I informed him of the condition of the pool and sent pictures he texted me back basically saying he apologized for the poor service, he wasn't going to charge for the chemicals or labor so far and his company could not complete the job. I have never experienced anything like this before.

Messaged the business looking for sauna repair. The got back to me right away. Asked for make and…read moremodel to do some research. Came back with some suggestions a few days later and resolved my issue. It cost me nothing but I greatly appreciated the help. Will be going back for any future issues.