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Valley Pools & Spas

2.4 (29 reviews)
Closed • 9:00 am - 5:00 pm

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Response time

50 minutes

Response rate

85%

Services - Valley Pools & Spas

Pool chemical testing and balancing

Pool cleaning

Pool inspection

6 More Services

Pool installation

Pool maintenance

Pool remodeling

Pool repair

Pool winterization

Sauna installation and repair

Valley Pools & Spas Photos

Recommended Reviews - Valley Pools & Spas

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Came home to what should have been my pool opening, but instead a nightmare. I always make it a point to say don't hesitate to call if they have any questions at all and my sister would be there if they needed anything else. After they no call/no showed on our original scheduling date , I had called asked if they were going to reschedule due to the cold snap or if i had the incorrect date, but received no call back again. Instead came home to a broken pool cover, broken key box from using a knife to open it when the key was where i told them, pumps leaking and weren't even pumping because the valves were closed. Even if they had opened the correct ones im not sure how they would have even caught prime since the water level was just below the skimmers . My sister had called me earlier in the day after the workers knocked on the door and said they were done and other than they told her a cover rope broke, everything wlse was good to go! I have had cover ropes break in the past but usually because they were due to be replaced anyway. Not brand news ones and thats why i had originally called to see if they were going to reschedule with the cold snap, considering everything was frozen soild from the rain/snow, seemed like a problem waiting to happen and my suspicions were correct. Please see pictures posted of what i came home to!

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1 month ago

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Jeremy S.

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1 year ago

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2 years ago

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4 years ago

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Jeremy S.

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3 years ago

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Jeremy S.

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3 years ago

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Jeremy S.

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5 years ago

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Jeremy S.

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8 years ago

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Jeremy S.

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4 years ago

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Jeremy S.

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6 years ago

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6 years ago

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4 years ago

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Jeremy S.

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9 years ago

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Jeremy S.

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4 years ago

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Jeremy S.

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11 years ago

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Jeremy S.

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5 years ago

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9 years ago

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Jeremy S.

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11 years ago

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Jeremy S.

I'm sorry we don't offer service on 40 gal. tanks.

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5 years ago

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Jeremy S.

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7 years ago

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Jeremy S.

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9 years ago

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Jeremy S.

A replacement hose was not necessary just a new swivel.

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10 years ago

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7 years ago

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Jeremy S.

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9 years ago

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Jeremy S.

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9 years ago

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Jeremy S.

sorry for the inconvenience.

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10 years ago

I was visiting in a vacation when the spa stopped working. I called them and they were fantastic came out right away and fixed the problem

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13 years ago

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Jeremy S.

Sorry for you poor experience

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12 years ago

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Jeremy S.

I'm sorry for your bad experience

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11 years ago

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Jeremy S.

I am sorry for your bad experience

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Ask the Community - Valley Pools & Spas

All Minnesota Pools

All Minnesota Pools

(1 review)

I rarely make reviews but it needs to be known that this is the absolute worst pool company you can…read moremistakenly hire for any sort of job. To begin, Mohammed is not a nice individual, and rather than own up for his own mistakes, he will blame you. We bought a new house with a pool that was in terrible shape, black water and needed a ton of cleaning and debris taken out. Mohammed had agreed to get the pool clean and clear over the phone, and subsequently when he got to see it in person, increased the price significantly (which was expected with how bad of shape the pool was in and knew it would need a lot of work). We had agreed to the new increased price, under the impression that when he was done the pool would be useable, and he started working on the cleaning. In about 2 weeks he had come back a few times to work on it for an hour or so each time. First issue was with the leaves and debris he took out of the pool, instead of throwing them out in a garbage bag or taking it away, he dumped all the junk around the side of our pool deck. The last day he was there, the pool was still extremely murky where you couldn't even see the bottom of the shallow end of the pool (I don't consider this useable as was agreed at the start of the job he would do). He got into an arguing battle with us claiming that his work was done and he had taken everything out from the bottom of the pool and all it needed was to be balanced with chemicals to clear it up over a few days. THIS WAS NOT TRUE AT ALL. We have since used a real pool company and some of the items that have been taken out of the pool include multiple large rocks and cinder blocks, a broken piece of a ladder, a broken piece of the pool cover, a broken metal rod, loads of leaves and debris that could be caught in a net, and there was roughly 7 inches of finer dirt/debris in the bottom of the deep end that needed to be vacuumed out by the new pool company we used. On top of all this, he blamed us for him breaking his pool vacuum (which he claimed cost him $1000, but in reality online it was roughly $100, oh and he left his broken vacuum on the side of our pool deck not bothering to clean it up), then put pool shock into the pool and made us pay $30 for it, claiming that it was cheaper than anywhere you buy in stores (it is $16-18 at any Fleet Farm or place that sells the shock). The guy is a liar and horrible person to hire. On top of jacking up the price initially quoted and then not doing the job he was hired to do, he blamed us and said we didn't understand what we hired him for. All he did was dump chemicals in and take out maybe 30% of the debris that was in the pool leaving that debris all around the side of our pool not even disposing of it. SAVE YOUR MONEY, HE WILL RIP YOU OFF AND DO A HORRIBLE JOB WHILE LYING TO YOUR FACE.

From the owner: Swimming Pool Service. Swimming Pool openings/start ups…read moreSwimming pool equipment repair and installation. Swimming pool Vinyl liner installation. Above ground swimming pool installations. Swimming pool cleanings, acid washing Professional, reliable swimming pool service guaranteed. Best rates in the twin cities, I go to you, where ever you are. You pay when you’re satisfied with the job. 608-402-5110

Valley Pools & Spas - hottubandpool - Updated May 2026

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