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    Sparkle Pool Service

    5.0 (1 review)
    Open 9:00 am - 7:00 pm
    Updated 1 month ago

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    Response time

    10 minutes

    Response rate

    100%

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    9 months ago

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    The Pool Store

    The Pool Store

    (3 reviews)

    I went in to the store on December1st 2024 and put a deposit down for a pool for this coming…read moresummer. Tom the installer even called me the next day. I sent him pictures of the backyard. Come May I reach out as I haven't heard anything, no return call or text from Tom. So my husband tries. Nothing. We call the store multiple times and it always sounded like we were bothering them. Finally, Tom calls my husband and says he will call first part of the week and will be out. Never called or came out. Called the store again, nothing. I reached out like a new customer. Then I get an email asking if I had questions. Um, yeah, how come I put down a deposit and no one is contacting me?! Whoops! My paperwork was misplaced. We will get someone to call you and fit you in asap. I get a call and they maybe can fit us in July/August!!! The damn summer is almost over!! The most horrible customer service ever!!! Thankfully I got my deposit back and have another pool coming in 2 weeks from a different company with excellent customer service!!!

    They always have everything I need and they're really helpful! We bought a house with an existing…read morepool. When I wanted a solar cover spool, it was actually a better price in at The Pool Store than it was from the big online stores and they had it in stock. They've serviced my pool pumps, and helped me learn how to winterize my own system. I usually buy everything online, but in this case, I prefer my local guys.

    Shamrock Pools

    Shamrock Pools

    (4 reviews)

    Customer Service is shitty. Warranty work was to take place today and asked when they were going…read moreto come since no one showed up. I got a text back: "It kind of poured rain for most of the day. Maybe you don't work outside. I'll get back to you on when I'll get there" This company can F themselves!

    Joe the owner is a piece of work. They "opened" my pool, took the cover off, and "opened" pool…read morewhich consisted of taking the mesh cover off and taking plugs out. Not turning on the pump, the heater, nothing. $353.00. AND left a plug in that auto fills the pool, causing it to keep pushing water through, which caused a hard water stain of a 6x8 area of my concrete. The water treatment couldn't keep up with the amount of water it was trying to push through, because the plug was left in! Joe tried to blame me, saying the couldn't see the plugs because it was swampy, which was total untrue, it wasnt merky at all for the first 12 inches of the pool and they sure didn't have problems taking out the others. They missed it, didnt know what it was due to inexperience. The problem: inexperienced workers that have clue about high end pools. He is selling the company, probably because he can't keep workers. He shouted at me saying "I will write the bill off (because I said I am not paying until you get rid of the 5x8 stain on my concrete) but we will not service you anymore". I didn't call for their service anyway, my pool guy chose to contract it out because he was busy, I would never want them back!

    Poolside - All Poolside Services

    Poolside

    (19 reviews)

    My family and I are recent owners of a hot tub and needed help getting set up with the right…read morechemicals and understanding the process for maintenance. Poolside was a great choice. Friendly helpful service. The process started with bringing a sample of water which they tested to help know which chemicals to use and at what level for weekly maintenance. They took the time to explain each step of the process and gather all the chemicals needed. Pricing was fair for all the products and we were glad to learn they also do onsite service and maintenance. Would highly recommend! Thanks Poolside glad to support a local business!

    I should have read the reviews before engaging Poolside…read more.. Contacted the company for pool cleaning and they did a great job in cleaning the pool and getting it ready to be used for summer and then i trusted them way too much, which was my downfall. they recommended changing the sand on the filter, and i bought it, Next thing i know that my in-ground pool had sand in there and when i contacted them, they said that they'll come and clean it up. they came refused that the sand is in there because of the change and has always been there...and said that the sand is in the pool because the pump is old and would cost me $500 to replace including labor& parts, reluctantly i agreed since we were hosting a pool party that weekend and came back home to find out an invoice for $850which listed that i was quoted for $850 for the work which was absolute bologna. i called and conversed with multiple people and after assurances that they'll look into it immediately, my debit card was charged $856 :( and that was the end of that. Lesson learned for me so BUYER BEWARE and read the reviews and get things in writing from them before getting any work done. Giving them 2 stars because they did a good job in cleaning the pool initially.

    Sparkle Pool Service - swimmingpools - Updated May 2026

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