In theory this service is awesome. In reality not so much. My friend and I rented a car for the…read more4th of July holiday We paid for 48 hours and entered our destination location into the app. The trip started off fine and we made it to our destination successfully but when we went to leave the next day we realized despite having a physical car key, we had been locked out of the engine and were unable to start the car. Apparently our destination was out of Internet range. When I called to complain and have them unlock it remotely I was told they were unable to do so because of the lack of Internet access. Needless to say, we were stranded and missed the ferry we had intended to take home. Fortunately, we were able to hitch another ride back to the city. I think it's ridiculous that you aren't able to start a car despite having a physical car key, and the fact that they knew our destination location and didn't let us know there would be no Internet service is infuriating. I've heard of this happening with other car apps which is exactly why I specifically chose Car2go. I knew with this service I would be given a physical car key. Turns out, that makes no difference. To make matters worse, when I called to complain and request a refund for the remaining seven-hour portion of our trip (since we had been stranded and weren't able to return home) I was told they would put in a request, but I would need to follow up because that isn't protocol. We have both since called and emailed to follow up and have received no response or refund. Adding insult to injury, the car was stranded in our friend's driveway blocking her garage for a week before it was retrieved by the company.

I love this service for what it is. but over time I've noticed that the city of Seattle purposely…read morepicks out car2go cars and tickets relentlessly, and by the time car2go gives you notice of the ticket/violation its over a month later and you have no way to dispute the charge with evidence. This all came to a head recently when my car was towed a month ago (just finding out), and the GPS coordinates on the app show the car was parked in an acceptable parking area, but the city towed it claiming it was on another street. After talking with customer service, they will not remove the almost $500 charge to my account for a tow (half is a service fee from car2go). I've had to close my card down to prevent them from charging my account. Be careful if you use this service, it will cost you more than owning a car in the long run.

I am an urban dweller without a car and I have a strong need to get out of the city often. I've…read morebeen using Zipcar for 5 years now. I've taken Zipcars up to the mountains overnight and I've taken them over to the peninsula for the weekend to visit my parents and I've even taken them to eastern, WA for a long weekend. Granted it seems pricey at first compared to say, Enterprise. But I've put a pencil to it every time I've needed a car for a day or more and I've found that Zipcar wins every time. First of all the convenience of Zipcar is in of itself worth the money you spend--time is money sometimes. I can go grab a car (my choice) when I need it and not have to talk to anyone and go through the same rig amoral car rental places make you go through (unless you're a regular or frequent flier). That's just the perky part. Price-wise when you factor in gas, and insurance on typical rental car rates it always adds up to about the same daily rate. If you work for a company that might have a partnership with Zipcar it's worth looking into because there are some savings there. The only downside is Zipcar does have the daily mileage restriction of 180 miles per 24 hour rental. So if you want to go over to the peninsula you have to get a car for two days so you don't go over on miles. I wish they would allow more miles per day on the weekends but it usually ends up working out :) Also, I've learned you need to be a very responsible person to not get hit with Zipcar fees etc. Don't be late, don't lose the keys or it can cost you. Lastly, the Zipcar people are so responsive and courteous when you need to call them (which is rare). I almost rented a car this summer, I called to confirm my reservation and ask about the insurance at the downtown Enterprise and the guy was so rude to me, I cancelled my reservation and immediately got on my Zipcar app and reserved a Ford Escape with all the bells and whistles for my trip and it was actually way less cost compared to the small suv rental at Enterprise. Zipcar is a great value!

I cancelled my membership because of their customer service. I honestly can't believe I kept it for…read morethis long and continued to use it as I've had issues in the past with them. Customer service is rude and only resorts to rebooking or charging you extra if you have an issue with the car and you go over your time. When I was trying to return the car I had, it wouldn't turn on at all. I still had more than enough time to return it. Maybe it was my fault for calling them right when I was supposed to return it, but I had been trying to turn the car on multiple times and nothing was happening. While on the phone, they insisted that the car wasn't turning on because the gas was low, which doesn't make sense, and couldn't have been true because there was still 1/4 tank left. They then gave me two options, rebook the car and be charged the late fee and the rebooking charges or have it towed and be charged all the towing and potential impounding fees. I argued that it wasn't reasonable to be charged the late fee because the situation was out of my control, but they wouldn't listen to me. I was constantly put on hold, even for the smallest questions or explanations, and when I asked to speak to a supervisor, they told me it wasn't possible multiple times. I decided to rebook and they kept insisting that I fill up the gas even though it had the minimum amount needed to avoid fees upon return. But when I went to get gas, the gas card wasn't working even after multiple tries. I even called them again after returning to tell them it wasn't working and they brushed me off saying I had enough gas, so I wasted even more time with the car. In the end, I was charged $155 when the trip was supposed to only be $67. I considered calling to try and dispute this but I knew they wouldn't be helpful at all due to my past experiences. Their first suggestion is to always charge even more money to rebook the car but still paying a late fee regardless of if the situation was out of your control. This was the fourth issue I've had with zipcar in only 2-3 months.

I had an absolute blast in Alyson's car Bianka (toyota camry) on my trip to Olympic Park! I didn't…read moreeven expect a 2009 car to be so comfortable and powerful. And the gas economy is simply unbelievable! Alyson is an amazing host, she's fun and pleasure to deal with. She takes a real good care of her cars. She urgently changed the car that I initially booked a day before the trip, because that car turned out to have some mechanical issues. I was really glad that it was all resolved before the trip and not on the road. Besides, this shows that Alyson has her cars mechanically checked before every trip, so I felt safe driving Bianka. Check in and check out process were contactless and easy. I'm definitely going to rent one of Alyson's cars next time i'm in Seattle! Thank you Ava!

From the owner: Looking for the best economy rental car option in Seattle? Click the website link & book one of…read moreour 5-star cars on Turo 24/7! Long term & short term trips welcome. We specifically design our fleet to be budget rental cars for you in the greater Seattle / Seatac region. All are gas-minimal to save you money at the pump. All our cars are in excellent condition & fully insured. We wash, detail & sanitize each car between trips. We use a contact-free pickup system for ultimate peace of mind & flexibility. DISCOUNTS are available: Book your trip ahead of time for an Early Bird discount. There are discounts for 3+ 7+ & 30+ day rentals. And 5-star guests earn themselves an additional discount for repeat trips! If you have any questions or want advice about Seattle or the surrounding region, we're here for you personally. When you book our cars, you also have a friendly local in your pocket to help unlock the best treasures of the great Pacific Northwest. Let's get you on the road!

This is the worst car rental company. They messed up my…read moreitinerary and then charged me an extra $750.00 to drop the car off at a different airport then the one I picked up at. The rental was fir 5 days and the cost was supposed to be $288.86 total. I received a bill for $ 1,030.00. They made the mistake then charged me for it. I called their customer support several times but they just said the charge was valid and they could not do anything about it.

I'll admit I am kind of conflicted about this review…read more I booked with Advantage for the first time because they had a WAY better rate on a one way rental I needed. That's good. The full size car we got was new, clean, and worked perfectly. That's good. When I got to the counter they told me they were out of cars, sent me to two other companies without success and eventually revealed that they had the exact car I reserved. Wait...you had it the whole time?! What a pain in the ass. After a flight and standing in three lines with a five month old baby, I did not need that kind of stupid run around thank you very much.

Absolutely outstanding service! Driver was outstanding,…read morecleanliness and safety did not fall short . Highly recommend

Airman was on-time & courteous. He loaded & unloaded the luggage for us, was a careful driver, &…read moredelivered us right to the front door of our hotel. We would definitely use this service again.

I would like to give a shout out to Lyft Services! I have been using Lyft for the last year. I am…read morevery impressed with their drivers! They are always helpful, kind, respectful, and friendly! Their cars are always immaculate! They also help with wheelchairs, and walkers! I would highly recommend Lyft! You will not be disappointed.

Can I give a negative rating? i was driving home from downtown Kirkland and came to a four way…read morestop. I was at the intersection first and Driver to my left stopped after me. I proceeded into the intersection and they also entered so I stopped. When I turned right I honked and h the e other driver stopped. They exited the car and he had his hand inside his jacket (like he had a weapon) and approached my car. He verbally assaulted me, saying we are not in Germany or Switzerland so whoever is traveling straight goes first. Called me names, put his hand on my car, and was yelling and gesturing at me. I yelled to get in his car, noticed his Lyft jacket, and yelled at him to move. I reversed and drove around him. I called 911 and he turned north from me. I contacted help on Lyft which offered no support. Please do not use Lyft. This is outrageous behavior at 9 pm on a Wednesday.

Extremely unprofessional and unreliable…read more I had a terrible experience trying to book transportation with this company. Over the course of four days, I was given four completely different SUV price quotes, each time blamed on a "system" or "technical" error. The rates changed repeatedly with no clear explanation or accountability. If a company cannot consistently generate an accurate quote, it raises serious concerns about their ability to deliver service on the day of travel. This process was disorganized, frustrating, and a complete waste of time. I ultimately cancelled the reservation and would not trust this company for any future travel. I will be advising others to avoid them as well.

Excellent and timely service. Very communicative. Have used twice. Very happy. Will definitely use…read morein the future.

I booked a long cab ride from Snohomish to Tacoma and back today for a client with Everettone Cab,…read moreand they were fantastic!! Tara was extremely helpful with booking and kept in touch with me about the ride's progress. Sam, the driver, also kept in excellent contact with me and was extremely understanding when the wait between the ride there and the ride back was much longer than expected. Tara and Sam made it so easy for my office to pay for the ride for our client online. The ride total was less expensive than other local cab companies too. Our office plans to use Everettone Cab from now on. Very grateful for their excellent service!

Bill was Very polite and on time highly recommend. Will definitely use again to Paine Fieldread more