Extremely unprofessional and unreliable I had a terrible experience trying to book transportation with this company. Over the course of four days, I was given four completely different SUV price quotes, each time blamed on a "system" or "technical" error. The rates changed repeatedly with no clear explanation or accountability. If a company cannot consistently generate an accurate quote, it raises serious concerns about their ability to deliver service on the day of travel. This process was disorganized, frustrating, and a complete waste of time. I ultimately cancelled the reservation and would not trust this company for any future travel. I will be advising others to avoid them as well. read more

Excellent and timely service. Very communicative. Have used twice. Very happy. Will definitely use in the future.

This was our families first time using a town car service and we are no sold. Dawn and Quality Town Car was hands down the absolute best. Their vehicle are exceptionally clean. Great conversations from her on the way to our trip and the pick up form the airport with our driver Hassib went very smooth. I highly recommend Quality Town Car to anyone, and will use them again. read more

What went well? Well, everything! I had read many reviews of car services offering transportation from Sea-Tac to hotels--horror stories of being left, being overcharged, being picked up with too small a vehicle. On the other hand, Seattle Town Car had very hood reviews, and all well-deserved. From having my questions fully answered prior to making the reservation, to reserving the car, to getting confirmation, to having the driver text exactly like promised, to having him lug ALL our suitcases into the boot, and helping us into the car. To a smooth and safe drive to the hotel, to payment....I could go on and on. The SUV was spotless, with no overpowering fragrance trying to mask tobacco or other 'things'. We had bottled water to quench our thirst. The driver had a little step stool to help us get into and out of the SUV--no small feat for seniors! Plus he was right there to lend a hand. This trip was the best part of our travel to Seattle! As we left the airport we went past the l-o-n-g line of those waiting for an Uber... So, if you are looking for a reliable, safe, helpful way to get from Sea-Tac to your hotel, look no further. Highly HIGHLY recommend Seattle Town Car--give Dawn a shout out and she'll take care of you! 10 stars. read more

Always excellent service. On time, clean cars, great drivers! Owner Dawn will take good care of you.

Showed up on time, and was helpful and courteous. The vehicles were VERY nice. My daughter and her family joined us halfway through, and the company accommodated the changes in stride. read more

I wanted to book a car in advance as I was travelling solo with a baby and I didn't want to gamble on a taxi. This was the only company I found that offered a complimentary car seat for the first child and their quotes were much more reasonable than other businesses I had researched. Overall it was a solid experience - I received quotes for my booking super quickly and confirmations once I booked through their online system came just as quickly. My flight and luggage arrived late in Seattle but I was able to text back and forth with driver and he arrived promptly once I was able to confirm a pick-up door. Despite insane double-parking and traffic on a Friday night, my driver - Henok got me out of SeaTac quickly - allowing me to bypass many others who had been waiting for much longer than I. He also had the "Baby Shark" ready on his media player just in case my little one freaked out. Henok also personally made sure I was safe inside the hotel with my belongings and child as part of completing my ride. The level of service provided was top-notch and incredibly appreciated! The next day we had a different driver - Dave who took us and some friends to the cruise ship terminal from downtown. Traffic was a bit wacky but he got us there quickly. Again, awesome service including loading and unloading my bags. Our group felt like very important guests. Cars were well-maintained and driven safely. Car seats provided were for the correct size for my child and super clean. Service was friendly and top-notch - the reservation was super easy to book and the drivers were genuinely kind and customer service-oriented. I felt safe as I had received text messages with their names and cars they were driving. I was also given great details by e-mail including instructions on how to confirm the pick-up was correct. They also have you self-install the car seat so you can make sure it's done correctly. I will definitely be choosing Quality Town Car for my future travels in Seattle. Definitely a great find and bonus: it's a female veteran-owned business which I loved supporting. read more

The owner Dawn goes above and beyond to please. From initial phone call, to revisions, to the limo arrival this company is excellent. read more

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I had a bad experience when trying to work with this company for transportation to Seatac Airport and back. Gave them all my travel and personal info and then never heard back from them. When i got in touch with Dawn the owner, she gave me some lame excuses and them rudely blew me off. I know customer service is hard to find but this was amazing bad. wouldn't give any stars if that was available. read more

Driver was experienced and kept in contact with me. SUV was clean and comfortable. Driver was also friendly and I felt safe (uber drivers scare me at times). I am reaching out for another trip the next day. read more

We recently hired Quality Town Car for a cross-country trip from Seattle to Vancouver, BC, and back. We were so impressed by the service that we felt compelled to write this long review. Here are four specific reasons: 1. Predictability: From the moment I emailed them for a quote, the response was almost immediate, unlike other companies that take days. They provided detailed information addressing all my questions. We received multiple reminder emails and texts at various stages. This makes us aware that they have everything in order, and we can expect to see them appear at the right time and location. 2. Professional Driving: The ride was smooth with no surprises or sudden moves. After chatting with Dave and Dawn, I learned they had been trained on advanced competitive driving, including skills for handling aggressive drivers, low visibility and slippery roads. 3. Outstanding Service: On our return trip, we accidentally left a baby toy in the vehicle. I was prepared to pay for shipping it back, but Dave delivered it to our home the next morning. This gesture was above and beyond my expectations. 4. Reasonable Pricing: Compared to other companies offering similar services, their prices are very reasonable. Overall, I was really impressed by the quality of car service, especially the predictability. That's the most important factor. I often opted for driving by myself rather than hiring a transportation service because it would introduce another failing point, but they really nailed it with no surprises during and beyond the entire trip. That kind of peace of mind is rare to see and very valuable. read more

Good communication, reasonable price, and friendly drivers. We booked 2 SUVs to get our wedding party to the venue and one sedan to pick us up at the end of the night. We made it clear in the reservation that we wanted a sedan and not any other car for the pickup. Unfortunately, they sent an SUV anyway. It's not the look we wanted for our wedding exit, which is disappointing. Not a huge deal but taking stars off because we specifically requested that this not happen. Edit: 3 stars may seem harsh but we booked a sedan, mentioned in the reservation that it must be a sedan (not SUV), and then it wasn't. Seems like bad business to insist customers should make multiple requests to get the service booked. QTC drivers were great, just make sure to remind them 2+ times to send the car you booked for your big day! read more

We can't say enough good things about our experience with Quality Towne car. They picked us up three different times during our trip to Seattle/Alaska. With each ride they were on time, or early. Before, pickup we received several text communications. The cars were roomy, and super clean. Very professional and curtious. 6 Stars Texas fans read more

Used this service before and after our cruise(SeaTac airport and port). Service was exceptional, very friendly, and professional. Great communication , if ever back in Seattle, I would never use anyone else!!! read more

Used this service for a vacation in Seattle. It was easy to book, no hidden fees, clean car, pleasant driver and on time! Thank you

This is the only car service that I will use! I have previously used others , then I tried Quality Town Car. They are far superior to all other services. read more

This review is way past due. But better late than never. Wanted to visit Seattle for the 1st time for a couple days before dropping off my daughter to college in Spokane. I used Quality Town Car for airport pick up and drop off because of it's reviews. I was not disappointed. Once we landed, I was contacted by the driver saying he was waiting for us. Gotta give him credit. Because of no traffic control at Seattle Airport, he tried his best to pick us up. The SUV was clean and his driving was smooth. Our trip back to the airport was shared information of sites we could've seen in Seattle with our driver, and owner, Dawn. We didn't know that a lot of sites were in Seattle. Also the story of how she became the owner of the company. She also had a detour to the airport around the traffic. Again, SUV was clean and she was also on time for the pick up. I highly recommend Quality Town Car. Vehicles are clean, on time, great customer service and communication. Will definitely be using again. ALOHA read more

If you want something better than a taxi, or Uber (I had a long drive), I recommend Seattle Town Car. Prompt pick up at the airport, clean, comfortable car, friendly driver (some conversation, not too much), safe driving. It's a very nice way to make travel day go smoothly. read more

Highly recommend using Quality Town Car for a ride to the airport, especially if you need a high quality car seat for a child. Dawn was so kind and helpful when she picked us up, and the SUV was very clean and spacious. Booking the service was a breeze, and Dawn answered all of our questions about luggage storage space and the car seat. Amazing service and one of the most affordable town car services in the area! read more

I usually don't leave reviews but we had a great experience booking with Quality Town Car. We booked late and were in a pinch because we needed a service that would accommodate our two toddlers. Spoke to Dawn the owner and she took care of us and you can tell that she cares about the quality of service she offers. Very professional and provided email and text confirmation. When the SUV arrived it was there faster than I expected and the drive took great care of our things and family during the trip. Thanks! read more

Dawn was AMAZING! I made reservations for my aging parents, one of whom is in a wheelchair and from the moment I made the reservation until the driver picked them up at the airport, there was not one hitch. Thanks to this wonderful company, may parents' arrival in Seattle was safe and stress-free. Thank you so very much! read more

I was on the fence- do we book a town car for our Seattle to Anacortes trip (a bit over 2 hours) or just attempt our usual app service (I think we know who I mean). My husband called Quality Town Car, and Dawn picked up the phone. When we mentioned that we were going to call her back as we decided, (it's a pricey trip), Dawn mentioned that her company was female and veteran-owned, and thanked us for considering her company. I immediately wanted to book with her and support a small business. She gave us a better fare than the obvious competitor, arrived early in a comfortable, quiet, and very clean car. She offered to pick us up coffee! She happily stopped at the fruit stand for cherries! She knew when I needed the rest stop! And she really was an excellent driver. I feel so grateful that business owners like Dawn and her husband exist. Thank you Dawn! read more

The BEST town car service and the most professional nicest people you'll ever meet. Excellent prices. Put their number in your contacts list, make them your first choice A veteran owned business, too. They deserve an infinite star rating. read more

I booked a limo through Dawn. She was quick to respond and always happy to answer questions. George was our driver, he was friendly, professional, safe driver and happy to help. I highly recommend Quality Town Car! read more

Quality Town Car - 8 passenger limo - Airport Shuttles Near Me

On time, polite, careful driver, very pleasant experience. He knew his way around Seattle and got us to the airport on time.

If a ten star rating were available, I'd use 11 to rate this service. Dawn and her team gave us impeccable service on three different occasions during a very busy week. Highly recommend- read more

This service is fantastic. I was referred to this company by someone I trust. They did not let me down. I needed to get my brother to the airport after Christmas during the snow storm. Unfortunately his flight got cancelled on the day he was supposed to fly out. This company was able to get things squared away and rescheduled to be able to get my brother to the airport. This company offers top notch service and I highly recommend them. On time and great customer service and fantastic service day of. They came in an SUV and got my brother to the airport. I will be using this company again in the future. I give them 2 thumbs up! read more

We are from Boston and started using Quality Town Car when we visited Seattle in March and more recently in May when my daughter started an internship in Seattle and needed a daily ride to her workplace. I can sum it up by saying Dawn, the owner, of Quality Town Car is the BEST you will find for car service in Seattle! Look no further - she is kind, professional, courteous, knowledgeable, and a fun personality! I am so glad to have found her and will use her every time we are in Seattle in the future! read more

First experience with Quality Town Car was perfect. Flight arrived early and Hassim was there ready to go. Friendly and reliable service that I will be using again. read more

Dawn and her team are the absolute best. They are always on time (few minutes early), excellent communication, spotless vehicles and friendly. During my most recent trip with Quality Town Car my phone died and I had to call the 24 hour line from another phone at midnight. Dawn answered and was happy to help in connecting me with my driver. I will only book car services with Dawn and her amazing team! read more

Even with the confusion of our delayed flight and flight number changing, they were there waiting for us. Great service, great drivers we will definitely use their service again!! read more

The best service to the airport and safety all the way. Thoughtful service and efficient

Excellent experience . On time pick up by courteous driver ; vehicle clean and comfortable . Will definitely use again - great value , as well. read more

Ten wonderful years of impeccable service and care! Dawn has been taking care of our travel needs with such kind and caring drivers for a long time. When we moved out to The Valley, we worried we would be too far out to enjoy this service and luxury. We are so happy that's not the case. All of her drivers are kind and diligent about what they do and rarely fail to satisfy. Thanks for our trip today Ozzie! The airport was a mad house but you kept it cool and got us out quickly. As always, thank you Dawn for all you do!! read more

On time. Good communication. Clean car. Price was competitive. I would use them again.

Very quick response time in communication . Driver came early , texted us, and patiently waited for us. Service was great. Highly recommended it. read more

Our experience with Quality Town Car was great. Requested a quote through Yelp and they were very responsive. Pricing was great. I flew into Seattle for a cruise. As soon as the plane landed I received a quote from Muhammed with car description and his number. Told us exactly where to wait. He was quick and professional. Great drive to hotel full of great conversation about the area. I would highly recommend Quality Town Car. read more

Love the updates on arrival. I got a text message 5min before then on arrival. Very professional and clean. Great price!

5 stars! Dawn got me out of an absolute pinch on a recent weekend trip. My weekend started with a flat tire and needing a tow. Without a reliable ride share in a remote part of Western Washington, Dawn made the trip from Seattle to collect me and my partner. Dawn's constant communication and updates on her ride to pick us up kept us at ease and gave us peace of mind in an otherwise stressful situation. We rode in incredible style all the way back home within the comfortable confines of her spacious Lexus LS. Not bad! I will certainly be checking in with Dawn on future trips. Happy and home safely, A. Roche read more

Dawn is the most helpful person. She returns calls promptly. She is professional, and above all she is one heck of a problem solver. I would not hesitate to recommend her and her services. read more