They were so helpful with my trk. Shawn an the owner Cory point out things with my truck. What the…read moreprocess to fix my truck. I have appreciate there help on my truck. U help me out showing if I don't fix my truck right , I would have major problems down the road. From now on I will have my truck fix at your shop from now on. You saved me a lot of money. Thanks guys!!!!!!!! Your customer Todd

Needed a tune up, did the work with out giving me a price, then told me the coil was bad and they…read morefixed it, told me if I still had problems I would have to change the other coils as they only did 1 of 8. Truck still ran poor, brought it back so they could see if the coil or spark plus were firing correctly. They were he replaced the other 7 coils, and recharged the air conditioner which was not mentioned, when I complained he removed the charge. My wife noticed a handwritten charge on both receipts, finally figured out it said card run fee, because I used my charge card, both times the fix cost over $1200 each, then the charges for fees on credit card was $97.41 no where did it state I would be charged a fee for using a credit card, our friend who works for mac recommended him, I would not. They work on cars and fix things and charge huge prices, when I called two other mechanics I have used before, I was told the total cost for the coils and labor would be $899 minus 20% for aaa discount. Make sure IF you ever use these people you tell them not to do any of the work until you hear from them on the amount before the work is started.I'll be calling my back once this clears through and file a dispute on charges not authorized.

I've waited almost a week to write this review, because I was frustrated after our experience and…read morewanted some time to think about it. Last Saturday, my partner spoke with Jim about a Honda Civic. Jim asked my partner to speak with John, who was in the office that day. When we arrived, John was incredibly friendly. He kept referring to my partner as "my friend," and showed us pictures of his recent trip to Ireland. He also immediately started talking to my partner as if the purchase of the car was a done deal. He accompanied us on a test drive of the vehicle. During the test drive, John mentioned taking the car onto the freeway, but then directed my partner back to the office after driving right down the street, circling a lot, and then driving back. When we arrived back at the office, John pulled out some paperwork and gave it to my partner. Again, he was acting as if the transaction was a done deal. When we started trying to negotiate with him, everything changed. "My friend" went straight out the window, his smile turned into a frown, and he said to us twice that he wouldn't have had us come all the way down there if he had known that we were going to try to negotiate. What car dealership expects customers to purchase a vehicle without negotiation? I had to bite my tongue to keep from telling him that he didn't have us come down there, and that we chose to come take a look at the vehicle. At one point, he pulled the old "let me go talk to my boss" routine and stepped outside for a few minutes. When he returned, he refused to negotiate. Needless to say, we did not purchase the vehicle. And also needless to say, we do not recommend this business.

I have a hard time giving this company a perfect 5.0 review, but they did do a good job and I…read morewanted to write about my experience. I recently went to look at a 4Runner from them. I arrived to a shop that looked like an abandoned building, but inside was filled with beautiful classics. I'm only talking about this so that if anyone in the future decides to look into this company ahead of time, just know you are in the right spot when you pull up to a white, abandoned-looking building. Here's what this place did great, and here's where they went wrong: Right off the bat, when I walked in the door, they had the carfax report on the table and were very open about the 2 crashes the car had been in. I appreciated that. This 4Runner I was looking at also happened to have extensive documented maintenance, that was prepared and on the table for me to view when I walked in. We then took this 4Runner out to the shipyards near magnolia where I was given free rein to drive it around. This 4Runner was a manual. The clutch was seriously wrong, and it was noticeable. It did not have transmission issues, but the clutch pedal was not effective and it was tough to drive, so it was noticeable. We drove it around for a little bit and headed back to the shop where I sat down to look at the maintenance records they had available. This particular 4Runner had a lot of clutch work done, so I was concerned. I brought it up to Alex, and he recommended to take the 4Runner into their shop to get it fixed before they were to sell it. That was much appreciated. They didn't try to shrug me off and move on to another customer and try to sell a broken 4Runner for $14k to the next customer, they stopped, addressed the problem, and tried to move on. In my opinion, that's how business should be done. Kudos Here's where I believe they went wrong. They were trying to sell a 4Runner with 90% of the factory options for the price of a 4Runner that had 100% of the factory options. When you go on used car markets elsewhere, you could find that exact car for $8500-10k easily because nobody wants a 4Runner without all the 4x4 factory options. To make things worse, they were trying to sell that 4Runner with clutch issues. In my opinion, that is not how you do business. They had already taken the time to do repairs on the 4Runner ahead of time, the clutch pedal should've been addressed prior to listing or the price should've been lowered. I wish this team the best of luck selling that 4Runner, and I wish you luck on finding a car that's right for you. If you decide to come here, make sure to ask for Alex. He's about as stand up as a dealership salesman can come. I will still recommend this shop to anyone looking for specifics. To me, this shop appears to only buy specific cars that are in high demand due to rarity, price, etc. so they might have what you're looking for. I should also add that even though they had some questionable ethics, this shop was the most honest dealership I've been to in the last 3-4 weeks and I've been inside 7 different shops across the Seattle area this month. P.s. I ended up buying a truck of Facebook marketplace. I went to this shop with the intention of buying the 4Runner, but was turned off by them asking $13,900 for a 4Runner without the factory lockers and with clutch issues. You can find the same 4Runner on Facebook marketplace for anywhere between $8,500-10k because nobody wants a 4x4 4Runner without the factory lockers.

Today I completed the purchase of a 2023 BMW iX xDrive50 from Landmark Motors. Throughout the…read moreentire process I worked with Garrett Creal, the sales manager, who was knowledgeable, straightforward, and refreshingly candid about both the benefits and drawbacks of the different vehicles we discussed. The entire experience was relaxed and professional. I never encountered the typical "salesperson" routine. Even the negotiation process often drawn out while someone "checks with the manager" was handled efficiently and wrapped up in just a few minutes. Josh Withey, the finance manager, was equally impressive. The final paperwork process was quick and organized, very different from some of my past dealership experiences. I also appreciated that there was no pressure to purchase add-ons such as extended warranties or ceramic coatings. Because the decision was left entirely to me, I felt comfortable taking the time to consider my options and ultimately chose to add both. Based on my experience with these two gentlemen, I would highly recommend starting your vehicle search at Landmark Motors. Five stars!

I had a very disappointing experience at Landmark Motors. My business partner and I, both Iranian…read moreAmericans, felt we were treated differently and unfairly. The staff's attitude toward us was dismissive and disrespectful, leaving us feeling discriminated against. Every customer deserves to be treated with professionalism and respect, regardless of their background. I won't be returning.

There are a lot of car dealers up and down Aurora, and of the used car dealers, Lucino of Super…read moreAmerica is the only one I trust. I cannot speak for a dealership I did not do business with, but have read Yelp and Google reviews. I bought a good used car here three years ago, and outside of oil changes and a few added fluids the car has gotten me to work and back home every time. Lucino and his family hand pick every car they sell. Although they are higher priced, they are worth it, because you can count on them. And should something go wrong, Lucino is quick to offer a free fix or at worst, charge a reasonable labor fee at cost, which would be rare if it should happen-- in other words, Lu is a cherry picker, and he likes cream puffs, both of which you will find here, but at this "grocer" of cars, there are no lemons. Lucino also finances in house for those who cannot go through the banks like me, and for that I am very grateful because nobody really likes taking the bus, and often the car will get you there four to five times faster. Thanks Lu and to the whole family!

Smooth transaction, bought a solid 2005 Honda crv. Smooth transaction. Overall great experience,…read morewide variety of vehicles to choose from.

Lack of communication still waiting for Steve manager to call me back been a week and a half…read moreI'm also questioning the 5 star reviews

I took my vehicle to Maserati of Seattle and they confirmed that in fact my brakes did NOT need to…read morebe changed. I will NEVER buy another vehicle from Maserati of Kirkland, let alone have my car serviced by them. GO TO MASERATI OF SEATTLE they are not part of the Rairdon group there for they are immediately more reputable.

He's done all my auto work for a decade. Truly an honest mechanic. If you value that bring your…read morevehicles here.

Nice family owned business in Renton - found them on LivingSocial and would definitely return in…read morethe future. The father-son duo was nice to see. I called in to make my appointment a month in advance and the owner thanked me for planning ahead. The day of my appointment proved most difficult with tons of traffic and I knew I was going to be late - so I called them on my way to let them know and ask if they prefer I come another time. The owner answered and said not to worry and thanks for the call. When I got there the son checked my car in and drove it around back. I chatted with the father inside the shop while I had my oil changed and battery checked. Everything checked out and my car was brought back around to where I had dropped it in less than 30 minutes - great service!

Emerald city was the third and last dealership I went to for consideration of adding another…read morevehicle to my fleet. Not only did they have the right vehicle that fit my needs, but they were very informative on which vehicle I needed for long-term use in my company. Robert was the salesman that never gave me that never gave me the "salesman" feel. He stuck to the facts of what I needed to know and never pushed to go with a vehicle that was out of my desire and budget. Good people with honest morals, I'll go here again for my next vehicle in a heartbeat!

Over the past few months I have purchased 2 super clean, low mileage vehicles for my commercial…read moreservice fleet from Craig. What impressed me about this little dealership is their fair pricing, choice of vehicles that are a good fit for my business, their friendly and accommodating service. Craig was super helpful in getting me all the information I needed about the vehicles, specs, even a recent CarFax to give me the assurance I needed to close the deal. Yesterday Rob stepped up to wrap up all the paperwork when Craig was off for the day, he helped me wrap things up so I would not be delayed. Rob said it's what they do, to help each other out to help their clients which is quite refreshing in a sales environment. Tiff details and preps the vehicles for sale and also does a top notch job, these vehicles look brand new, very solid overall experience. I will be back soon...

He's honest and a great resource to keep all our cars running smoothly! We recommend him to…read moreeveryone we know!

Sebastien has helped me rebuild my 1983 BMW E21 from the ground up. He is extremely skilled,…read moreknowledgeable, and efficient. Systems on the car that have been rebuilt by Sebastien: complete fuel system including the tanks, motor (down to the block), head and all valve-train, timing chain and guides, transmission, exhaust, axles, all suspension and steering pieces, as well as A/C and heater system. Give him a call to help out with your project.