It's wonderful when you work with a contractor who you can trust, and who is professional. This was…read moredefinitely the case with Ragano. Andrea was very polite and efficient on the phone, so scheduling was a breeze. The two servicemen who came out were great. They immediately found the issue with my dryer vent, did a quick repair, and answered my questions about my furnace. The price was quite reasonable in my mind. I will be scheduling them to handle any servicing going forward. I very highly recommend!

This place lived up to their reviews - so happy to have found them. They quickly installed a new…read moreApril Air unit on my newer furnace at a fair price. I will now use them for all of my HVAC needs. Thank you, Ragano!

Compass Heating & Air is a top tier contractor that puts focus on quality installation and customer…read morecare. Mike and his team successfully installed a Daikin VRV system in our home literally right before our old unit died. His team of installer/techs not only were cordial but extremely knowledgeable. As a business owner myself I am not shy about the cost of the solution we provide. I am a firm believer of "you get what you pay for". This fit the old mantra to a T! We had quotes ranging from 5k to 17k. No one knew the product as well as Mike and no one offered multiple products like he did. It was either cheap or the extreme. We are very happy with the installation, product, and responsiveness that Compass has provided to us. I can confidently recommend Mike/Compass to anyone looking for a quality product and install. Best part of all. The Daikin unit is so quite that you have to stand next to it to hear it run. It is very impressive and efficient. Compass Heating & Air - 5 Stars all day!!

I can't recommend Compass enough. Especially if you are in the market for a Mini-Split like I was…read more This is a major purchase and must be done right. I discovered Compass through a referral from another HVAC company. Think about that for a minute! Mike and his crew were excellent in every way, every step of the way. Usually after large purchases I tend to second guess if I could have done better or gotten a cheaper price...not this time. Mike's knowledge and expertise is obvious once you meet with him and that's all I needed to know I was in good hands. It was a no pressure sale also. Thanks Compass!

I got a prompt response to my request with a quote for diagnostic, which would be waived if I…read moreproceeded with the repair. They do provide the service requested and gave me a link to make an appointment. We'll see how things go in a couple of days. The repair man, Alex, was prompt and identified the problem - two problems, actually. He was able to get the dryer running again, better than it had been. Reasonable price

Had them come look at an Samsung induction that suddenly stopped working. The error code indicated…read morethat there was something wrong with the control board. No issues with the technician would did spend a bit of time taking the oven apart. He tested the control board and said it was the issue, collected my service fee, then an hour later sent an estimate for more than the price I paid for the oven two years ago. I can look at the part online and they are wanting to charge double, plus $500 for roughly the same labor that they just spent doing for a $65 service fee. So while they were quick to respond and nice enough... I'm still up a creek with less money and more wasted time.

I have been using Rick and Brian since moving to the area 4 years ago. They are always so…read morefriendly, kind, and helpful. I first needed a new AC on my 21 year old unit and then I have them come out for yearly maintenance. They are very reasonable with the charges and do such a good job. I cannot say enough. I would and do highly recommend them every time I get the chance. It is such a pleasure working with nice guys.

STAY AWAY.Charged $506.00 for one man 45 minutes to repair dripping pipe.Then Rick comes and makes…read moreout large bill.Im quadrapalegic and my room is right across from basement stairs but he wouldnt explain the charges to me.He took advantage of my 90% blind wife to write check.Bill says for parts $198 for air vent and$50 for 12" pipe to stop leak.Then charged 2 hours labor for 2 men when 1 man did complete job in 45 minutes.I looked up exact air vent from supply house for only $16 and he charged $198 for the part.This part just unscrews and screw new on in,maybe 1 minute.This is elder abuse.Rick wont answer calls or reply to messages.I do have photos to back up my complaint about this thief.Charges for labor and service call were outrageous.Very evil man.Stay away,do not trust this company.

I highly recommend using service this business offers!!! Now, after project has been completed, I…read morecan say for sure Erik will do a great job, no matter what it'll be! I saw him working - in addition to knowledge and experience he has a good working culture, and you'll rarely find it these days!!! He did a complete A/C system replacement for me. He quoted the project and after that explained all the details I was asking about (even I was asking quite a bit more than a usual customer would). As a result we slightly corrected his initial standard proposal to better fit my not quite standard case. His price was sure better than those big companies estimated. After being a customer of Allied Air Conditioning and Heating Corp. for 37 years and watching deterioration of service level there as well as a price increase I'm switching to ThermPro Heating and Cooling on a permanent base for all my HVAC needs. I can see that here you can talk it through and find solution (possibly even not a standard one) that will fit your needs and checkbook. Corporate America does not operate this way (it just cannot) - they have a set of rules and some company standards that they have to be within, but I, as a customer, do not care about. In addition to all I see that if we, consumers, will not support businesses like this one, we will be paying more for less service. So I strongly encourage you to consider ThermPro Heating and Cooling for all your HVAC needs! And I thank Erik very much for the good job he's done for me.

Erik will go above and beyond for his customers A true…read moreprofessional. The value is phenomenal I used him to repair my old furnace quite a bit and he installed a new one for me on 12/19/25 for a great price. He also cleaned everything up and followed up with me a few hours later.

Rip off! Stay away from this company. Charged 500 dollars for a 40 dollar part with labor that took…read more30 minutes. Takes advantage of elderly people. Also, had them do a furnace cleaning. Just as dirty inside the compartment as before they came. And left dirt on the floor. Vacuum maybe?!

If you are looking for a local business that genuinely cares and is invested in its community, then…read moreI strongly recommend using Leith. I had my A/C and humidifier replaced this week. From the moment I submitted a request to talk with someone, I received prompt and clear communication from everyone I worked with at Leith. They stopped by my home to learn more about my home, family, and needs. Jake provided me with clear options, answers to my questions, and recommendations that matched what I was looking for with the project. They gave me options and quotes that let me feel in control of a big purchase. I never once felt pressured into spending more than what I was looking for and they were flexible to my needs instead of the other way around. They completed the project quick and the new unit worked great. Jake, Brian, and the team checked in from start to finish and I won't use any company but them for any future projects!

Benny came the same day, diagnosed/fixed the problem in about 10 mins, didn't try to solicit me for…read moreanything I didn't want, and left and texted me the invoice. The first time he came to my house there was nothing wrong with my AC other than me running it too hard and needing to let it thaw and he didn't even charge me the service fee. Don't bother with the bigger chain companies. If you want your AC fixed quickly, at a fair price, and with no nonsense, just call Benny.

Highly recommend. Fair prices and fast service! They responded immediately and fixed only what…read moreneeded fixing on my furnace. We were back up and running in about an hour. Thanks Benny's, keep up the good work!

Summary: Don't trust them. There are plenty of HVAC repair companies. Avoid this one, and find…read moreone that will treat you with respect and act with integrity. Asked their technician to come out to perform an inspection and provide a report for potential home buyers. They failed to provide the service and have failed to follow up on phone calls and emails. The report was a simple invoice with notes. This would have been acceptable except for the report containing notes contradicting the verbal report the technician gave. They added notes such as "could crack any day" and "recommend replacement" immediately after noting the HVAC system was in good condition. I don't appreciate their effort to gain business at my expense, their dishonesty adding notes to the report they never discussed verbally during their inspection, or their lack of customer service. These issues were shared with them in an attempt to resolve them and they have not responded (phone or email) since they said they would get back to me over a month ago. They do not care about addressing customer concerns or following through on the service they promise.

We have been loyal customers for almost 15 years and I have previously left very good reviews as…read morethey used to be very reliable and prompt. However, after our latest experience, we will no longer be using this company. About 3 weeks ago our water heater (which we bought through them) started leaking. We called immediately, got an appointment and they sent a guy out within a couple of days. He came and looked at it, said oh your leak is in a weird place so we'll see if the heater is still under warranty. Ok, fine. He didn't fix anything but said if we needed a new one they would give us some prices and options. A week goes by with no word so my husband calls and they say they are still trying to negotiate with the company to get us some sort of refund. Ok....water heater still leaking but would be nice to not have to pay more than we have to. At that point we get ghosted. No follow up calls, nothing. This morning our water heater springs a giant leak and water is all over our basement! I call and am told sorry nothing we can do, you'll have to call Home Depot and have them put one in!!!!! REALLY??!! After 3 weeks there is NOTHING you can do?? I would have been fine if they had said hey it will take a day or two but we will take care of it. Nope! Nothing! After this many years. We weren't expecting immediate service but any service at all would have been nice!! Do not waste your time or money. I'm sure there are other local companies that are not big conglomerates like Home Depot who need the work. We are looking to find one now.

I've had a raft of handymen, fix it guys make appointments and not show up. Peter was here right…read moreon time, worked on electrical and plumbing for me, charged me less than he had quoted me, and the workmanship is top notch. I didn't let him know at the time, but I have a LONG LIST of tasks that he'll be working on over the winter! Recommend highly.

Peter has been my go to handyman for years. I owned a rental house in Dundee that needed a lot of…read morework - fence repair, electrical, plumbing, drywall, and AC/HVAC. They have done HVAC and roofing repair in my new home as well. Peter and his team are very knowledgeable, hard working, and dependable. They give honest feedback and fair pricing. I highly recommend.

Excellent diagnostician. Issue was identified and clearly explained in an understandable manner…read more Can't beat the service. Same day appointment and technician arrived as scheduled and sent an arrival message message. Fairly priced. What else can you ask for?

Reliafix came out to assess and repair my dishwasher that was malfunctioning. They were quick to…read morerespond, fairly priced, and showed up during the time window that was given to me. The technician, Nick, was friendly and helped fix the issue in a timely fashion. Would recommend their services to others