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    HVAC installation or replacement

    HVAC system repair

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    Bartlett Heating & Air Conditioning

    Bartlett Heating & Air Conditioning

    (120 reviews)

    Our furnace began to short cycle on a Saturday night during the middle of a cold snap. We called…read moreBartlett HVAC, who came highly recommended on FB groups and Yelp, and they helped to trouble shoot our issue and determined that it was not a safety issue and got us through the weekend. They came out on Monday and looked at our furnace. We decided to replace our 16 year old gas furnace. Bartlett HVAC provided a method to keep our home warm until they couId do the complete install. On the day the technicians arrived to install the new furnace, they arrived on time. They made sure to put down runners to protect our flooring and always wore shoe coverings going in and out of our home. The install went very smoothly and the work was completed in a very timely manner. The technicians were super respectful and did an outstanding job working in a VERY tight space. They kept us informed throughout the process. They even swept our floor after the install was complete! The pricing was very good and well within industry standard. We have been incredibly impressed with the level of professional service and their care to detail. We highly recommend this A+ company.

    These days, spending money on your house whether for a planned project or unplanned repair, finding…read morea business that you can not only trust to do the work but also offer the customer experience that at least matches and at best exceeds your expectations is rare. This fall, we needed our roof replaced and hired a contractor that was recommended by a neighbor. The process extended well over a month with the general having subbed out all aspects of the job to other contractors that not only daily were unsupervised, performed shoddy work requiring multiple call backs almost every day, but also damaged multiple parts of the house including our air conditioner. Our hard-earned money had these contractors dump roofing materials, pieces of Hardie siding, flashing from siding work, nails, etc., into our AC unit. This, of course, was unnoticed until the unit kicked on and a cyclone of bad and carless decisions by our roofing company clanged around damaging the coil and fan, spewing what it could up through the top. The costs and stress of the roofing work had already put us past the scope of what were prepared to handle. Fortunately, before I could yet again look up at the sky and ask why every contractor brought bad luck, I pulled up Bartlett's number. We had used them for a furnace check earlier in the year. They picked up immediately, and listened. Not, 'you're matter is important to us...you'll hear back in a few days.' They were as concerned about what had happened, not just through our long ordeal with the roofers but for the AC unit they installed. Bartlett said they would have someone come out ASAP as our roofer wanted to open the AC himself so that he could inspect and clean it on his own. That wasn't going to happen. Vince came out and assessed the unit and cleaned it out. He was extremely helpful in going over the damage to our unit that was only about 7 years old, asked what our intentions were as far as if we were looking to repair the unit, live with the damage to it, or replace it. He explained and fairly documented each option going over the pros and cons of each taking into account our current indoor equipment, ductwork, and performance expectations. His documentation helped us work with our roofer to understand the cost of their damages. We made the decision that repairing the damaged unit would be much of the cost a new unit would be. Vince had given us multiple options for our budget with zero push to sell us any of them. He continued to be transparent on each choice. We decided on a new Lennox 4-ton unit with matching evaporator coil. As Vince had been, every person from Bartlett whether on the phones or those that arrived for the install treated us like we were part of their family and respected our house as such. The install team was great and made sure any changes to our ductwork/etc we understood especially since the new unit is the new R454B type which required some additional required sensors, etc. After install, I had some questions on the unit and its efficiency due to confusing government energy guide labeling and Vince spent an entire weekend making sure everything was correct. Because a larger unit was installed, some things had to be modified for the indoor coil and space to make some of the changes was limited. Vince took the time to come out and look at everything and listen and came up with a plan to make everything as perfect as possible. I do not know any other business or company that would without hesitation take the time to even consider doing that. Within a day, he had a team come out and make some adjustments and even upgrade our humidifier with a new model that not only performed better but does not leak and have all the other problems the former unit had by design. This team took their time to make everything not just fit but to work better than the old equipment could ever have done. I kept waiting for the other shoe to drop only because of the terrible time we'd had with the roofers and any other company that serviced or replaced anything in our house. Before they left, they made sure to ask if everything looked good, the install\cleanup\etc. I actually smiled and told the technician that it all looked amazing and like someone that cared did all the work. A very long story short, if you through need or desire to change HVAC equipment or service any of it, do not hesitate to call Bartlett Heating & Air Conditioning. They respond as quickly and with the care a family member would give you and your house and treat the smallest jobs with the same detail as the large ones.

    Astera Heating, Cooling and Appliance Repair - Astera Service

    Astera Heating, Cooling and Appliance Repair

    (330 reviews)

    I got a prompt response to my request with a quote for diagnostic, which would be waived if I…read moreproceeded with the repair. They do provide the service requested and gave me a link to make an appointment. We'll see how things go in a couple of days. The repair man, Alex, was prompt and identified the problem - two problems, actually. He was able to get the dryer running again, better than it had been. Reasonable price

    I read the Yelp reviews for Astera before I reached out to them, and the 5-star reviews are spot…read moreon! I sent a message via Yelp on a Sunday night and they immediately scheduled our oven troubleshooting for Monday afternoon. Their front office staff is incredibly responsive! George (technician) arrived timely and was very thorough. He explained things to me every step of the way. He is approaching this very methodically - ok, so it's not the igniter, let's look at the next link in the chain... I saw George called out by name in other Yelp reviews, and I understand why he comes so highly recommended! He called the manufacturer to discuss his findings, but the manufacturer tech team wasn't available. He let me know he would be calling them again in the morning and that he would reach out to me with an update. I've had plenty of negative or so-so experiences with other service technicians from other companies. This experience with George / Astera is so positive that I'm posting my review even before the service is completed. Astera will be getting first crack at all of my appliance and HVAC service calls going forward.

    Ahrens & Condill - Serving the Barrington area's heating and cooling needs since 1945. Call us today!

    Ahrens & Condill

    (12 reviews)

    I wanted to share my experience with Ahrens & Condill HVAC company and specifically with Scott,…read moresince he was my primary contact. I contacted them and talked to Scott about the heat issue in my apartment. I knew exactly what needed to be done, as the maintenance person from my building had already inspected it and told me exactly what repairs need to take place. In my phone conversation with Scott, I explained everything to him in details and sent him pictures. He mentioned that he would still need to come out to inspect my unit before repairs could take place. When I asked him, sure, but could you please do the repair in one visit. He said no, justifying it that that's how it is usually done and I will need to pay $140 just for the first visit. I agreed to it. When he came in he literally spent 10 min at my place because, again, I had told him what needed to be done from the beginning and even sent him what he needed to bring with him. So I literally paid $140 for nothing. We then agreed that he will order necessary parts for the repair and will send his guys to do it. When I asked how much it would cost - he said that it's $150 per hour. So it solely depends on the time it takes to finish the job. I said ok and agreed to it. A week later Scott texted me saying that he received all necessary parts and ready to schedule repair visit. He also added that this work will cost $825. I was shocked with the cost and asked him how did he even come up with this number, since he told me that final cost solely depended on time duration and they only charge per hour, which is $150 per hour. He said that the material is part of the cost. I know for a fact that the material is no more than $100, so I asked him how much is the material. He didn't even bother explaining it and just said that his company works on flat rate pricing and they don't break it down per part and labor. Which was a complete lie and scam because initially he stated that they only charge per hour and that's how final cost gets calculated. Basically he wanted me to pay $826 + $140 (which I had already paid) = $966 for something that should not take more than 1-2 hours and should be around $300-$400 with labor and material. I am being completely transparent about my experience with them and particularly with Scott. Because I want to ensure that no one else gets fooled by them and spend money for nothing. I am also attaching my conversation with Scott in text messages for full transparency. Stay away from this company and from Scott in particular They just want to fool you and overcharge you for nothing. Completely unprofessional and unacceptable in this day and age.

    Excellent service. I have used them for 2 years now. Fair…read morepricing. Knowledgeable service providers.

    Best Option HVAC - hvac - Updated May 2026

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