I got a prompt response to my request with a quote for diagnostic, which would be waived if I…read moreproceeded with the repair. They do provide the service requested and gave me a link to make an appointment. We'll see how things go in a couple of days. The repair man, Alex, was prompt and identified the problem - two problems, actually. He was able to get the dryer running again, better than it had been. Reasonable price

Had them come look at an Samsung induction that suddenly stopped working. The error code indicated…read morethat there was something wrong with the control board. No issues with the technician would did spend a bit of time taking the oven apart. He tested the control board and said it was the issue, collected my service fee, then an hour later sent an estimate for more than the price I paid for the oven two years ago. I can look at the part online and they are wanting to charge double, plus $500 for roughly the same labor that they just spent doing for a $65 service fee. So while they were quick to respond and nice enough... I'm still up a creek with less money and more wasted time.

He seemed nice but We lost communication or something. We…read morecontacted him about a bathroom exhaust fan and we never finished our conversation.

Jeromy was ultra knowledgeable and gave excellent recommendations that we needed! Scheduling was…read moreeasy and dependable; outstanding communications made it perfect. The guys were careful moving large heavy furnaces through our narrow hallway. At the completion, the furnace room was spic and span cleaned up, a nice treat. We also subscribed to their economical maintenance package, which will make our lives purr along in the future. Thank you Jeromy and Angel!

It's wonderful when you work with a contractor who you can trust, and who is professional. This was…read moredefinitely the case with Ragano. Andrea was very polite and efficient on the phone, so scheduling was a breeze. The two servicemen who came out were great. They immediately found the issue with my dryer vent, did a quick repair, and answered my questions about my furnace. The price was quite reasonable in my mind. I will be scheduling them to handle any servicing going forward. I very highly recommend!

This place lived up to their reviews - so happy to have found them. They quickly installed a new…read moreApril Air unit on my newer furnace at a fair price. I will now use them for all of my HVAC needs. Thank you, Ragano!

On the recommendation of my maintenance man (aka as my Dad) I've been scheduled for regular "cleans…read moreand checks" with Chappel's for the last several years. Just before Christmas they came out to look at my furnace. I called my Dad on the way home to see how it went (I usually forget to look at my filter until they are on their way to check it :(...but usually it still goes really well.) He asked if I wanted the good news or the bad. (The good was unrelated...he set up my Christmas tree while he was here.) The bad news was that I had a crack in my heat exchanger and would need a new furnace before Christmas. Let's just say I didn't expect Santa would be bringing one by. Chappel sent out Dwight to talk me thru the process, really look over my house to determine what I would need and set me up to get this fixed as promptly as possible. He even brought his laptop with a picture of my crack...not that I would have recognized it but someone with knowledge about these things probably would have appreciated it. I know its been a mild winter so far but I was glad for professionalism and punctuality to get this unfortunate situation remedied. I would really highly recommend Chappel's Heating and Cooling if you are looking for a company that provides their services!

I had Chappel out last October to give me a price to fix a bunch of problems on a Spacepak…read moreinstallation that a previous contractor had incurred? Dwight came out and gave me a fair price. The people that came out from Chappel were Philip who is the owner and Alex, (technician), and Brad ,(Certified Spacepak Technician). I had Chappel out last Thursday and Friday and today. The Owner, Brad, and Alex all were great people and all of them did an excellent job! My Spacepak was reinstalled correctly, The return was installed to a larger and correct size, 4 new supplies were installed, 2 new refridgerant lines were added and repaired. The first contractor who I hired to originally install the new Spacepak didn't do any of the things that Spacepak requires. Brad, Alex, and Philip did a great job and I would highly recommend Chappell Heating and Colling for any HVAC work and specifically for Spacepak work! Great Job everyone!

AC died in the middle of the night. They came out the next morning and said my unit was too old…read morerepair (just over 20 years old), while ripping out something from the power box and seemingly breaking a component in there. They said they could try to do a repair for about $1.3k but that they couldn't guarantee the repair would be effective because of the condenser. They then tried to sell me on their highest end heat-pump for about $24k, which was too much for our needs, since our furnace was also functional. We ended up choosing a basic AC replacement for around $9k. They were able to install the new unit two days later. However, on the day of the install, they saw some surface level rust on the furnace heat exchanger and tried to get me to replace it for an additional $4k. When I said no, they backed off and recommended a CO alarm (which we already have). It felt like I was being heavily taken advantage of because I was in a dire situation. The installation went fine, but my experience of being pressured and hard sold to during the process made it feel like I was being milked for every penny they could get out of me. Take this as a precaution to check your HVAC AC/furnace/heat pump regularly, and get multiple quotes before deciding on work. If you go with this company, they will seemingly do an effective job, but they will try their best to get as much money out of you as possible.

John came by to do my summer HVAC inspection. He was kind, courteous and professional and walked me…read morethrough what he was gonna both before and after. Highly recommend!

We needed a second quote and we asked Pure Climate to help us address an AC unit that stopped…read moreworking. Communication was frequent via text and the the tech was on time. Chris was very professional and thorough in troubleshooting the issue. He got the unit back up and running, without needing to replace parts, saving us $1,500 from the previous quote. He also pointed out that coils were caked with dirt and debris on both units and needed a heavy cleaning. For an additional fee, he did for us helping to increase the life of the units. Chris finished with an overview of the services provided and shared an HVAC service plan they offer to ensure the furnaces and AC units run optimally. Outstanding service and thank you!

I reached out to Pure Climate to track down a smell coming from our vents and figure out whether…read morethe AC was the cause. Chris was friendly, thorough, and took the time to answer all my questions. In the end it turned out not to be an AC problem, but I really appreciated the honest diagnosis. Great, professional service, would call them again.

I've been in the construction business many decades and…read moreI've had many different HVAC contractors. On my last two jobs I solicited bids and Bogdan had a fair price, came recommended and I could tell he knew his stuff and was committed to doing a quality job. He confirmed my suspicion on both jobs that the existing furnace and AC units were substantially oversized. So he installed properly sized units, saving me money on operating and the cost of installation. His team showed up when he said they would, did the job efficiently, cleaned up and left. I was happy with the work and the value rendered. I would recommend Bogdan company for any HVAC job. Paul Mchugh, licensed general contractor, City of Chicago

I am very satisfied with choosing Bogdan Co. for my new heater and AC unit. Bogdan and his team…read morewere wonderful from start to finish. Great customer service. Competitive price for high quality equipment. Quick turnaround on scheduling and work completed on time. Quick and efficient removal of old equipment and installation of new equipment. The guys also took care to really clean up after they'd finished the job, which was greatly appreciated. In short, I would absolutely recommend Bogdan Co. to anyone in need of HVAC services. 5 stars!

Jason did high quality work at a very competitive price when he did maintenance on my heating unit…read moreand humidifier. Good honest work at a good price. What more could I ask for?

My water heater went out. The company that "diagnosed" the problem charged me $99 and said that…read morethis did not include the cost to replace it. The company then quoted me $2200 as the cost to replace it and reiterated that this did not include the $99 that they already charged me. So yes, had I gone with that company, it would have cost me $2300. Armed with this information, I posted pictures and exactly what the "diagnosis" said and asked for emailed quotes...to be clear I said EMAIL only. I then got no less than 10 phone calls saying "please give us a call so we can talk about your situation. Some called more than once. Lakeland Heating and Cooling (Jason) was nothing like that... $1270 flat rate to replace the water heater. Yes, thats how he replied in his email.. as I requested. He came in.. with the water heater... replaced it... and went on his way. Other companies, that followed directions, also came in higher than $2000. I am EXTREMELY satisfied with Jason and Lakeland! High Quality, Tremendous VALUE

Greedy. The technician did a good job tuning up and cleaning my furnace and didn't try to upsell me…read moreon any parts replacement and had it running better. He was professional and arrived on time. However, when I got a quote to install a Nest thermostat it was $200 for maybe 20 minutes of work. I got a quote (attached) for Aprilaire 500 bypass Humidifier installed to replace an existing one that's failing and I was told the unit is worth $600 and it would be $1170.00 to install (which included a 5% discount if I bought a service agreement with them). I said it seemed a little high so I got more quotes. So far two reputable places quoted $550 and $425 installed and the unit is $230 at most online. Update: so my Aprilaire 500 humidifier was installed by Green Air Care and everything was great with them (see review). They even fixed a couple quirks with my system. Per Brian's Heating & A/C's request I did call Brian's to see why their quotes were so high but they were unavailable so I asked for an email response. If their response email makes sense this may be updated but $600-900 an hour for labor seems really high to me. As with all large projects I'd recommend getting multiple quotes if time allows but the quotes I received from this business were a little outrageous in my opinion.

We hired this company to install a heat pump for a very large room that didn't have heat due to…read moreleaky pipes. They came out twice to review the job to figure out the right way to install the internal parts so the two units would be in the ceiling. It was incredible how they did this. We had two other HVAC company's quote on this job, they didn't come close to the perfect set-up as what Brian's did. We had a small issue afterwords, but they came back and corrected it with absolutely no problem. I HIGHLY recommend this company for any HVAC work needed.